I usually never complain.....but..... Asked for the blend, got and was charged for the full. 10% of the signature point check was completed. Had to remind attendant the tires were still showing "low" after everything was done. This after he pointed out that the "sheet said 32". FYI, supposed to be 36psi. One tire was 25. Before checked and filled. Two stars because the dudes were nice and quick. Maybe too speedy. read more

Two out of three cars is done today so far, quickly and professionally! Thanks for being here in the cold. read more

Jiffy Lube - Oil Change Stations Near Me - Seattle, Washington

Every time I've brought my vehicles here for an oil change, the staff are SO nice and accommodating. They don't talk down to you which is great, and they are quick to service the vehicles. Never had such positive and consistent customer service at a Jiffy Lube before. Well done! read more

We returned for an oil change (last one was like 14 months ago). The guy was so honest "you don't need an oil change for another 900 miles, but I could check tires and coolant for you..." No charge, In-and-out in 3 minutes. A super professional and efficient team, and very friendly too! 10/10!! read more

Angelo and his team and prompt and efficient!! very cool and kind place for your needs. Great value and they did everything I needed for my service! Thanks again. read more

Good: came in for an oil change & asked how it looked since a mechanic told me it was bad. They confirmed it was bad & that there was sludge in my engine. They cleaned out the sludge & got me an oil change. They informed me that one of my filters will need to be changed soon but it's not urgent. Bad: They told me my brake fluid was really low. I told them I recently got a brake replacement. They said I should go back to where I got the brakes cause they should have done the fluid too. A week or two later I go into where I got my brakes done. My brake fluid was not low at all. The color/quality was perfect. I won't be returning to this location now that I know they try to scam you & make you purchase things your car doesn't need. If you must go to this location make them show you EVERYTHING they want to replace/charge you for read more

above and beyond! flexible and fast - super professional - 5 stars! High reccomend all the way

Angelo and the team were amazing! Kind and took care of my car. I would highly recommend!

The team was quick efficient. They double and triple checked everything. I would highly recommend this Jiffy Lube.

Jiffy Lube Lake City. Great team. Very professional, very courteous. Lots of communication on wait times, explanation of services, etc. The staff does all checks in front of the customer from headlights to blinkers to type of fluids going into car. Even showed me how to turn on my fog lights! Wait area is clean. Bathroom clean. All in all this service location is highly recommended!! One of the best I've been to. Team Leader Michael runs a great shop! Invoice was reasonable. Worth the wait. Tip: I was even able to walk over to one of Seattle's favorite thai food trucks in the city next door to grab dinner while I waited. read more

I've come here in the past with no issues but I'm not sure what happened but something changed and went downhill quick. I went in for a simple oil change with some additional changes of filters and what not and it took me 4 hours to wait, be helped and leave. 4 HOURS. That should never happen. The employees were nice and all but why is it taking hours to handle basic everyday stuff at your operation?I'll be going elsewhere from now on. read more

Have gotten my oil changed here regularly for the past 2 years, never had any issues. Staff is always kind and quick to help even when busy.

Went in for an oil change on a Wednesday at 10AM. Less than 1 hour (with 1 person ahead of me), stay in your car service. Michael was super friendly, let you know clearly what to expect and what they're going to do. Deandre & the other two got my oil changed, windows cleaned, and were just a delight in general. Price was $102.99 for full synthetic oil but they have me a bit of a discount. It's expensive compared to like a Walmart or doing it yourself- you're def paying for convenience (considering how speedy it was). Would still recommend. read more

I have gone to the location on Lake City Way for over a decade, but things changed the last time I came, and I almost did not return this time, but the manager fixed it back then. I decided to give it a try. Many things that they say were repaired or replaced; however, I will have to go elsewhere. 1. No new cabin air filter was put in but you say it was. I was in my car 2. Added windshield washer liquid? No, it was empty. 3. Wash my exterior windshield? Not a change. 4. The Service Comments were never discussed with me! Damaged or stripped oil pan threads. What? Engine oil leaks on arrival. What? Oil pan leak? Nope! You DID NOT DISCUSS ANY OF THESE, AND I WOULD NOT HAVE KNOWN EXCEPT THAT A NEIGHBOR LOOKED AT THIS. Oscar was team lead; Trevonnte upper bay; Michael lower bay Oscar was the cashier. Deb L read more

Very informational, some very professional employees it took a little longer than usually expected especially with what I counted was 9 employees lots of micromanagers from my observations. The price is a little exuberant for just an oil change 140$ for only an oil change is pricey especially given the current financial economy. read more

Fast, communicative, and personable service! The entire team was great -- couldn't have asked for a better experience of service work.

My car needed an oil change and Ryan and his crew checked out my entire car and got me set up with replaced lights and windshield wipers. Definitely a good crew and best prices aswell as great service. Thanks ! 5/5 across the board read more

Great service and specially a great job from David Williams who took care of my car with great customer service. All of these guys here do a great job and make sure that every customer is happy. This is a great spot to get your regular car needs met. read more

Willy took care of my concern , he didn't give up until he found the problem , thats going above and beyond what I expect it. The whole team was great and awesome! read more

My experience at this Jiffy Lube branch was phenomenal. Service is quick, convenient, and thorough. I was having car troubles, where my engine was making concerning noises, so I decided to swing by since I was in the area. I pulled into the drive-through service lane and was greeted by Jason, the manager. I briefly explained what was going on with my car and within a few seconds, he came up with possible solutions. He ended up topping off my oil and telling me to drive it around for a few days to see if that fixed it. He did all of this free of charge, even though I insisted that I would pay him. This was incredibly kind, as he didn't have to do any of this. I'm really grateful for Jason's expertise and kindness, and I'll be back for all of my car needs here in the future. It's SO nice to finally have a go-to auto place--I've been searching for years. Thank you, Jason! read more

I had my oil changed in Longview at Jiffy Lube (TERRIBLE EXPERIENCE). As I hadn't a sticker and they hadn't reset the "needs service" indication - I stopped in at the Lake City Way Jiffy Lube. Ryan, the competent communicative employee, looked up my car, printed the sticker and reset the warning. He was PROMPT , KNOWLEDGEABLE AND KIND. They sold me nothing. In Longview it was over an hour to get an oil change - UGH! I will choose this Lake City Way location in the future due to Ryan's professionalism. Truely admirable. read more

Came here on a busy Wednesday for an oil change and was greeted immediately and told the wait would be about an hour. D'Andre made sure to explain everything they were doing and let me know prices before doing anything which I appreciated so much! Will definitely be back to this location read more

Very knowledgeable and professional. The staff here in lake city have treated very well during the times that I've got here whether t be me getting and oil change or just topping of my car fluids they have always taken care of me and my cats needs. I've gone here during a weekend and it told a total of 17 minutes one time to get me in and out which is pretty quite considering what they do during the oil change and that includes fluid top of check engine light is needed and pumps my tires to the right Psi that it needs to be. Overall they have a great crew and to a tremendous job will definitely be coming back. read more

Ryan and Chandler were extremely helpful and informative. Thank you for the time spent helping me out this evening! Will be back

I was extremely impressed with the incredible customer service I received from this location and will absolutely be a consistent customer moving forward. Willy and his team treated me like a rockstar. Quickly serviced my vehicle, helped provide clarity & understanding on what next steps would be, and sent me off on my way. I'm very appreciative of the professionalism displayed at this location. On the wall was Jiffy Lube's core values - and Willy and his team perfectly reflected them. read more

Went in today for an full service oil change. I was in quickly and they started on my car right away. Please note that the full service oil change includes inspection and top off for all fluids (https://www.jiffylube.com/auto-services/oil-change). I mentioned specifically at the beginning that I had a coupon and that I wanted to make sure all the fluids were topped off and they assured me that was part of the service. Also included in the oil change was cleaning of windows and vacuuming the inside of the vehicle. The Good: The oil change went fine and the staff was very professional and respectful. The service was quick. They also honored the coupon although I had to repeat that I had a coupon twice before I was acknowledged. The Not so Good: No fluids top off after 3 repeated requests, no interior vacuum or windshield cleaning. I went home before popping off my hood to check; there were fluids very low or invisible and now I'm not sure they even looked at the levels. Ironically, I was assured of top off for fluids before the next oil change, if needed. Why not the first time? I'll still continue here because they were professional and I have hope. Update: After my initial review they called back, apologized for the oversights, and informed me that the website needed updating to indicate that they were not offering interior vacuuming or windshield washing during Covid (good idea). They also explained the fluids they should have looked at and filled and offered to do so as soon as in the next two days. This is great service recovery and I'll keep bringing both my cars back. I've now rated them 4 stars and would recommend them to others for quick and efficient oil change related services. read more

The friendly service was refreshing and the job was oil change was quick. I appreciated the extras too. i.e. the window shield cleaner filled and checking the antifreeze level. They're the ones who'll be servicing my car from now on. read more

Jiffy Lube - My happy Jiffy Lubed car! - Oil Change Stations Near Me - Seattle, Washington

Jiffy Lube has really turned things around. Apparently, they realized that $45 for a basic oil change is too much, so now they have a "value oil change" where all they do is change the oil, filter, and clean the windshield. $32 with the tax. I'm cool with that. In and out in fifteen minutes, a cup of free coffee and an in-depth technical conversation about cars in past years with other customers. Now this is what a quick oil change is supposed to be about. Approved. You have my vote. read more

Jiffy Lube - Oil Change Stations Near Me - Seattle, Washington

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I love this place! They are always so thorough and friendly! Shout out to Nic, Cidric, and Chandler for my service today.. thanks to you all for doing an amazing job in this cold weather. read more

This location had an incredibly helpful and efficient staff. They made me feel confident my car was getting the care it needed. Would definitely recommend this location! read more

Pulled up today, no appointments needed for oil change. Directed us in and boom! Talk about teamwork! Fast, quick and awesome customer service. read more

Johnny and Angelo were fantastic! Super nice and knowledgeable people who got me in and out so fast! They let me sit in the car which I much appreciated! Will go back again! Definitely recommending it to others! read more

Bad service. They don't pay PTO or Sick Time off to their employees. Long waits for cheap boxed oil. Do not recommend their work or business on your cars. read more

I've been bringing my car here for years to get oil changes. Always a great experience with the friendly, attentive and knowledgeable staff. Yesterday, I brought my brothers car just to check the tire pressure. I mentioned that the oil light was coming on intermittently. The team checked the oil (~4 quarts low - yikes!) and topped me off free of charge! They likely saved us an engine replacement! This is how you earn loyal customers. We will continue to bring our cars, and now my brothers car here for all of our oil needs! Thank you Jiffy Lube crew - you all are awesome! read more

I decided to visit this Jiffy Lube in Lake City, the employees took very good care of me instantly. They were all very responsive and spoke to me with confidence. I quickly knew I could trust these guys. Their names were, Tyler, Tyler and William. I appreciate the three of you guys a whole lot. I'll be sure to bring my car back to you guys soon, thank you!! read more

GREAT service. Minute I pulled in about five employees swarmed around my car and got straight to work on thoroughly inspecting my car. Tyler ran the show and was extremely kind and helpful did everything he could to make my experience easy and affordable. Tyler and his team included individuals from what appeared to be all walks of life and backgrounds -- an older gentleman, a young female, a young man in his early twenties- all worked well together and it was pleasant to see that in what could normally be a stressful mid aged white male dominated work environment. Way to go Jiffy Lube on hiring top notch professionals. read more

I just moved to Seattle from the Bay Area and needed to do a lube job. I found Jiffy Lube on Lake city way. There were two lanes open for lube job and I was not sure which lane to line up to; usually in other locations someone will direct you to a lane. I waited for a few minutes and no one was paying any attention. I tried to wave at them still no one responded. So I honked my horn just to get some attention. Someone came out and said very rudely to me " I am in the middle of something, so do not honk" and pushed his hand at me. When eventually someone else came and she said do not honk! I told her I wasn't impatient, I just wanted to know which lane to line up. She was also very short and unfriendly. Eventually I saw a smiling face guiding my car to position for lube job. The whole experience was super unfriendly. I will never comeback to this location again. read more

Tyler and his crew were very professional. Got my oil changed and was in and out within 30mins.

This location is great. Was down a quart or more and was hoping to top off - but I hadn't been there in quite a while (my dealer did the last few changes during other work being done) so I wasn't in the system anymore. Fair enough. Turns out it was better to do the oil change. They got me going quickly and I was on my way. Will be back again! read more

If I could give more stars, I would. These people were AMAZING. All very welcoming from the second I drove up. Came in for an oil change and headlight installation. They were so quick to fix my headlights (free of charge despite me thinking it would cost for labor, just wow!). Oil change was legit less than 2 minutes. They even checked my tire pressure which I've never seen at any other Jiffy Lube location. I know absolutely nothing about cars but they explained everything in layman's terms so I could understand. Just proving they all went the extra mile to satisfy their customers and to help keep us safe. Shoutout to Nik, Willie, Sydd and Chandler because their customer service was outstanding. I will 100% be returning to this location from this day forward & will recommend to all my friends when dealing with car things. I couldn't thank this team enough!!! read more