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Eugene, OR

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Jiffy Lube

3.7 (60 reviews)
Open • 8:00 am - 7:00 pm

Services - Jiffy Lube

Oil changes

Routine automotive maintenance

Jiffy Lube Photos

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Reviews With Photos

Jeremy S.

Great service here today. They had everything I needed. We're able to change oils, filters and took great care of my car. Kate was a wonderful person to work with. She was very friendly and professional. Jordan & Zach we're great too!

Erica W.

I wouldn't have taken my car in here, or even thought about it if my husband hadn't told me to. The engine in his car had started to overheat the last couple days while he was working. That's a big problem. Which he left me to deal with. Happy day. So I called to find out how much a coolant flush would cost me and if I could make an appointment. $75 and no appointments. First come, first serve. I showed up around 4, and they were busy! They get to my car, tech comes in to say I didn't need a coolant flush, it was just incredibly low. I thought we had put enough in, because it seemed like an entire bottle, plus copious amounts of water. They did recommend a fuel filter and injectors be replaced. Which wasn't more than the coolant flush, so still within budget. I had them do that and replace the windshield wipers as well. They started the car again, and it overheated, causing coolant to explode everywhere, blew the radiator cap off, everything. They let it cool down, which felt like forever, and told me the thermostat was bad. I had suspected this prior to this, so it didn't surprise me. I asked if I needed it towed or I could drive it. I only needed to go about 2-3 miles. They said they would make it drivable. Awesome. I went out to visit with the tech working on it. He showed me the thermostat he had taken apart and how it had totally seized up. He explained things to me, answered questions, etc. I made the offhand comment of, if someone would go get the part, we could do it right here since you've got it all apart already. He was thinking the same thing. Now, this is after 6, and the business is closed. These guys had every right in the world to kick me out and say have a great day and be done. They are on their own free time doing this. He gets the second tech to go get it, and I give him money. In the meantime while waiting, the first tech cleans my headlight covers, puts my new registration tags on the car (I've forgotten for like a month, but they were in the car), fixes the trunk latch, so I don't have to hold it up every time we open it. All little things that came up in discussion that he just took care of, without being asked. All I really wanted was the thermostat done. But he saw a need and fixed it. Both work on the thermostat, and we get it in and done. Car still overheats. Shit! So find out the fans aren't kicking in. Putter with that, and figure out why. Two relays were bad. Switch those out for good ones. Runs perfect now! All I have to do is replace the two bad relays. Which isn't a huge deal, and I'll be doing that this afternoon. I told both of these guys that by taking over 2 hours out of their evening, off the clock, they've insured I can send my husband to work with full confidence the car will work and I don't have to worry about him. Neither of them really wanted to be paid, which I'm not a fan of anyone working for free. These guys just did it because it was helpful to me and it was the right thing to do. I don't know much about the Jiffy Lube company or how they typically treat customers, but these guys were amazing. I was so impressed by how far above and beyond they went, while on their own time. I would definitely return here, because they were upfront and honest, telling me the work I had asked for wasn't needed, but other items that were. Price was discussed before work was done. They asked customers if they were ok with whatever price, no surprises. They are cheaper than most places. The coolant flush was $75, my normal mechanic charges $150 for that. I was impressed.

Sierra M.

My dad always has me go get the oil changed in his car and this is where he has always done it and the guys are always really nice and flirty hahaha. :) Always really fast too. Like, not even ten minutes. But then again I always happen to get there when it's completely empty. The only problem (it isn't really a problem! nobody's fault really) is their groupon thing. My mom is obsessed with getting groupons for like everything and she always gives me these free oil change things and the guys always have issues trying to enter it in the computer. I dunno whose fault that is, making those fricken groupons so hard to process, but it should be fixed! I don't mind waiting for them for five minutes longer but the guys always feel really bad about making me wait. Even though I totally understand :)

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13 years ago

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11 years ago

The staff was so incredibly nice! They went above and beyond just an oil change. They were also very quick!

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10 years ago

Great service. Came in with my classic car and they were very attentive and helpful. 5 stars all the way.

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13 years ago

They are especially friendly as they scam you into buying an unneeded transmission oil change.

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Page 2 of 2

Ask the Community - Jiffy Lube

Review Highlights - Jiffy Lube

“I have been getting my oil changed at the Jiffy Lube on Coburg Road for 4 years now and have always been happy with my service.”

Mentioned in 2 reviews

Read more highlights

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Oakmont Service Center

Oakmont Service Center

(60 reviews)

I have continued to use Oakmont Service Center exclusively since January 2020. They are courteous,…read morereliable, competent and honest. Excellent in all respects. Most recently, for various reasons, I felt that I probably needed a new battery (or alternator!), but they indicated that both were fine. Also, I mentioned that my car (a second vehicle) probably needed an oil change. After checking, they stated "Nope, good for another 3000 miles." It would have been easy to take advantage, but they did not. I happily paid the $45 inspection and testing fee. Look, if you need a solid business to maintain your car, I don't think that you can do better. Two thumbs up and five stars all the way.

Oakmont Service Center - A Referral That Fell Short…read moreReferrals are the backbone of any reputable business, especially in the world of classic cars. I own a 1949 Chevy, and like many classic car owners, I rely heavily on trusted recommendations. Skilled mechanics who truly understand vintage vehicles are rare in our area, especially since the retirement of one of the most respected classic specialists Eugene has ever had. Oakmont Service Center came recommended by a respected transmission expert, and my first interaction with Jerremy, the manager, was positive. My initial visit--radiator exchange, exhaust leak repair, and a minor carburetor adjustment--went smoothly, and meeting the two mechanics who handle classics gave me confidence in the referral. That confidence didn't last. A Breakdown and a Missed Diagnosis During a casual weekend drive, my Chevy wouldn't start after a coffee stop. After checking the usual suspects with no luck, I called Jerremy. The car was towed in, and it took two days before Eric looked at it. Because I'd had a starter issue in the past, he removed and reinstalled the starter without performing a full diagnostic. A professional approach would have been to verify the actual cause rather than rely on history. The real issue was the distributor. I chose to upgrade to an electronic module and coil. Eric removed the distributor and sent it to a shop in Cottage Grove for the upgrade. When it returned, I made it clear--in front of Eric, Jerremy, and Mike (the owner)--that if there were any questions, they should call the builder directly. No call was ever made. Critical Steps Missed The builder later informed me that Oakmont suggested they "needed to get into the engine," which was unnecessary and incorrect. The distributor had been installed improperly, and a firewall-mounted module was still running six volts--something any experienced classic mechanic would have caught immediately. The car would never have started without correcting that. To suggest engine work without completing basic diagnostic steps was a bad call. Lack of Accountability When I stopped by to speak with Mike about the missed steps, he was "too busy" to talk. Jerremy took my number, but no one followed up. When I reached out again, I was offered a $100 refund--an acknowledgment that mistakes were made, but not a meaningful resolution. I was also disappointed to walk in and see Eric working on my classic without a fender mat. That alone speaks volumes about attention to detail and respect for the vehicle. A Referral That Didn't Hold Up This referral fell short. As another reviewer, Von Sellz, pointed out--we don't all have dash cams to monitor what happens behind the shop doors. Some shops, like Joe's Garage, take thorough check-in photos and run a professional, accountable operation. They've been doing it right since 1952. Oakmont Service Center had an opportunity to live up to their reputation and the trust placed in them through referrals. Instead, they missed critical steps, failed to communicate, and didn't take ownership of their mistakes.

Joe's Garage - After they did not plug in the alternator. Such a dumb mistake.

Joe's Garage

(150 reviews)

I called about a headlight replacement and they let me drive-in within 10 minutes and replaced it…read moreso quickly! The price was amazing and the staff was kind. I'm definitely coming back.

One thing worth knowing for anyone booking here: don't expect your car to be seen at your scheduled…read moretime. Book expecting a wait. I booked this appointment two days in advance for 1:30 pm wheel alignment had & dropped my car off early at 12:36 pm in case they could start sooner without expectations. From 1 pm till 2:47pm car sat in the parking lot untouched. Around 2 pm someone came over to offer coffee n' water & said thanks for your patience, we've had a tough day, but gave me no timeline. Whenn't even started yet, that I finally went to ask how much longer I was told the it alone takes about an hour, so I was looking at another hour on top of the two I'd already waited and hour from the appointment time. When I raised my concern, the front desk staff told me the appointment time isn't when service starts, it's just your drop-off time. That's not stated anywhere on their website or when booking. After more than two hours with no proactive updates I chose to leave & book with another shop. To the shop: this would've been a completely different experience if someone had simply told me up front that you were running behind & given me the choice to wait or reschedule. I would have rescheduled if that option had been offered honestly & early. Please train your team to flag delays proactively & add a note when booking that appointment times are drop-off windows. That one change would fix everything that went wrong here.

Wrench Automotive - Bumper-to-bumper, most makes and models

Wrench Automotive

(3 reviews)

Communicative quickly and efficiently despite my challenges with AAA before I got there. They…read moreunderstood my situation better than both AAA responders and fulfilled the suggested service. I paid nearly exactly what they quoted me.

Worst mechanic experience I've ever had!! I brought my 2008 Honda Fit to this shop for a…read moretransmission swap. Unfortunately, my experience was extremely frustrating and left me with a damaged vehicle and significant out-of-pocket costs. I was originally told I would have my car back around 5 PM. Instead, I didn't get the car back until around 9 PM. When I picked it up, James the owner told me that the transmission fill bolt had not been properly tightened. During first test drive. and transmission fluid leaked out, he explained and then I got car back but I was also missing the transmission dipstick And had no idea. I drove approximately 40 miles home before realizing there was a serious problem. I ultimately had to have the vehicle towed back using my own AAA coverage. When I brought the car back, the missing dipstick was initially discounted as being the cause of the problem. I was then given an explanation involving another bolt that, according to the shop, had apparently been overlooked. My concern was that if that bolt had actually been loose and allowing transmission fluid to escape, there should have been evidence of that fluid loss at the time. When I picked up the vehicle that night, there was also a liquor bottle sitting next to the computer in the work area. I cannot say whether anyone had been drinking, so I'm not going to make that accusation, but given that my vehicle was being worked on and was returned several hours later than promised, it was concerning to see. Ultimately, I was only given $150 back. I was left with a transmission that had experienced problems after the installation, additional expenses, and the responsibility of getting the vehicle back to a condition I could trust. My biggest issue is that when something went wrong with work performed on my vehicle, I expected the shop to take responsibility and make it right. I don't feel that happened here. I'm posting this review because I want other owners and anyone considering a transmission replacement or for James to work on there car to know exactly what happened in my experience. I strongly recommend documenting everything, asking questions about the work performed, and thoroughly inspecting the vehicle before leaving the shop.

Jiffy Lube - oilchange - Updated November 2026

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