Their sales manager was so friendly, I actually loved talking to him even as someone who hates talking over the phone. He quoted me fairly too. I don't leave many reviews for things, but I thought they were worth the review when I saw how careful they were with my stuff. This text read more

Awful experience. These guys are thieves. I did video calls with them beforehand to try to get an accurate price. They added $3,500 to the price when they showed up. Movers know they have you over a barrel on moving day and they will take advantage. The delivery part to this was a nightmare as well. They gave me a few hours heads up. They showed up late. Arrived after 5:30 pm. Unloaded in the dark. Stripped out screws in furniture when "putting it back together." Missing parts to bedroom furniture. EXTREMELY disappointed in this company. Oh yeah, EX CONS for workers. One of the guys was stabbed a few days before showing up to unload our furniture. Still had the stitches. These are the people that will be in your house and handling your property. DO NOT USE!!!!! read more

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This company claims they're not brokers, but that's exactly what they are. I contacted them to move my belongings from California to another state and asked about the quote. I specifically asked if they accept credit or debit cards, and they said yes. They quickly took a deposit from my credit card. However, when it came time to pack up my home, they told me I would need a check, money order, or cash, which they never mentioned beforehand. My quote also increased 2K. I called to clarify, and they said they'd accept my card now, but to retrieve my items I needed a money order for remaining amount. The truck was also late, and I was given less than 24 hours' notice, which was very inconvenient. They told me if I wasn't available, I'd be charged extra. On top of that, they wouldn't release my items until I provided a money order, but they told me not to write a name on it until the delivery arrived. Once the delivery came, they gave me a name of another company to write on it, not brokers right? It wasn't a DBA either I looked it up. This was confusing since I was originally told they accepted cards and now was being forced into a cash or check system. Additionally, I paid for them to pack my TVs. I asked if I should buy boxes myself, and they said they could handle it for a fee. But when they unloaded the truck, they told me they had to remove the blankets around my TVs. Why did I pay extra for them to package my TVs if they were going to take the blankets back? I ended up having to pay to keep the blankets since my items were stored. In the end, they are brokers who misled me. When I finally unpacked my things, I found that my TV stands were chipped and several items were damaged and poorly handled. read more

I used JMAS for my recent move from a house to another. Our moving situation was a bit more complex because we had to pack up our house, then go to our storage unit to pick up some stuff (and put other stuff in the unit), then head to our new place to move everything in. Hopefully they made a stressful situation easy. I had a small hiccup, but they were able to figure it out. All in all they stand by their word, are honest and would recommend them for your move. read more

Jet Moving And Storage - Movers Near Me - Temecula, California

Thank you Mark and the team for such excellent service from beginning to end. We asked for a quote and we're provided with one straight away. It was followed by a phone call and a trip by Sean to the pick up venue to make sure the quote is as accurate as possible. On the day Mark and the team were very professional, tidy, clean and very helpful. Nowadays when you cannot speak to a human being on the phone, we can highly recommend Sean and the team for such service and communication throughout. Thanks! read more

I recently had the pleasure of using Jet moving and storage company. and I can confidently say it was one of the best experiences I've ever had with a moving company. From start to finish, the entire process was smooth and efficient, thanks to the incredible moving crew. read more

Jet Moving And Storage - Movers Near Me - Temecula, California

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I can't say enough good things about these movers! Extremely professional and effective service. Our movers did an excellent job at helping us move and they made it a wonderful and pleasurable experience. one of the best companies that I have ever use is this company . all of their works were excellent and with the cheapest price they work harder than the other companies. all of their staff are good manner and friendly. I highly recommend this company. read more

Jet Moving And Storage - Movers Near Me - Temecula, California

The best company I have ever seen and deal with . They were flexible and understood our situation. They showed up on time. They kept in communication. Office staff were great to work with, they all had info about our house move so they obviously communicated well with each other. thanks for your good services! read more

This was my first time moving with a professional company and I was so impressed. Very thorough team, very courteous and professional. Arrived on time, 3 movers and a truck! They did not stop working from the moment they arrived until the last box was unloaded I would highly recommend them to anyone who needs a moving company. Price is fair and they deserve every dollar I spent. They saved me from the hassle of moving and helped me manage the stress from moving! read more

They jacked my price up 150% even though there were 2 large items I took off the inventory. I had a few more bins but not $10,000 worth. They showed up at 8 pm to load my things. Horrible company. I would not use them They also say they're not a broker but the people who delivered my things didn't work for Jet. They were brokers! Once they sign you, all niceties disappear. read more

I was trying to move a week earlier, but I wasn't able to, so I was really stressed about trying to find a company that had availability for the next day. They messaged me back with a quicker response than I expected! Which was awesome! The two movers I had were great and efficient, they were ahead of the schedule and didn't slow down to chill. They were able to get the job done quick and didn't complain when my apartment had a power outage and it's 110 degree outside. Unloaded 9000 pounds of vinyl flooring (very heavy stuff) and moved a bunch of furniture for us. Were so kind and helped me get through a stressful day. read more

I used the Yelp feature to reach out this company and discuss particulars. The responses were fairly quick and after a few back and forth messages, I provided a phone number. I quickly received a call to reconfirm details, receive a quote, set a date and pay the deposit. They moved quickly, placing furniture and boxes in each of the designated areas. They assembled the bed, unrolled and placed rugs and offered to assemble the dining table. The screws went missing, likely in transit to storage (not their fault). The employees were extremely helpful and even went the extra mile when I ended up having more items than I thought. I thanked them all and gave each a $100 tip for their quick and efficient work. read more

Jet Moving And Storage - Movers Near Me - Temecula, California

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From start to finish, it was a great experience. They were super responsive via phone setting up the move. Movers were friendly, courteous, and worked together like a well oiled moving machine that operated at a brisk pace. My daybed wouldn't fit through my apartment door, so they took the whole thing apart and put it all back together- truly above and beyond. They proved to be everything that I expected, and the price was very transparent between the quote, and what I was charged. I knew exactly what to expect, and they made my move as relaxed as possible. read more

Fast, efficient and unproblematic - that's how you want a move to be! The employees were friendly and very helpful, the furniture was shipped quickly and without damage. Really exemplary! read more

SCAM SCAM SCAM SCAM. DO NOT HIRE!!!!! SCAM SCAM SCAM SCAM. FROM # (858) 925-42** IF YOU GET A CALL FROM A (858) 925-42** NUMBER HE IS A SCAMMER. HE WILL BAIT AND SWITCH YOU! BBB REPORT FILED! THIS WEEK CONTACTING ATTORNEY FOR LOSS OF WAGES, EMOTIONAL STRESS, MOVING EXPENSES ETC. (Read this review) Hired to move from California to Texas. Spoke with Anthony and sent detained information and pictures regarding the move. Before that he quoted me a higher price around $2600. After the pictures and info he lowered it to $2200. Anthony took a deposit of $1040. But before that tried to take a higher deposit which I did not have available (thank God). Advised when I needed the move done. I have a disabled mother I care for. I advised I need this to go smoothly being I'm her only support system also a very busy person. Movers got there not even ready to move. Showed up with a woman who I had no idea who she was. But nobody seemed ready to move only to bait and switch. Guy looks at the items in the apt (same items sent to Anthony) and says this is going to be more money. Proceeds to give me a quote $4000 higher totalling $6200. Said take it or leave it. Advised if they're not going to move my belongings at the 2200 then they need to leave. I contacted Anthony about my money being refunded. Now all the sudden he doesn't deal with that and gives me the number to the same guy thay Bait and switched me. Called several times and texted. No response! Contacted Anthony and Advised again I have a disabled mother my last day to move is today I have no money to move I'm sitting here I'm an apartment I need to move out of my mother is having a mental break down. No response. Til this day no response no refund. Filed a BBB report! read more

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I am glad that I convinced myself on booking these movers as they managed the whole move brilliantly for me. They were on time, efficient and took great care of my possessions. The move was very smooth and quick. I will highly recommend. read more

This was our first time using this local gem and won't be the last. From the schedule to unloading the last piece, went as we wanted. Movers were friendly and professional. They do an excellent job at a fair price! read more

DO NOT USE THIS COMPANY! They are scammers! They send you a quote, which is low. When the team (FINALLY) arrived at my property, the team leader did a walk through and was shaking his head - stating that the quote that I had locked in was seriously under-quoted. Therefore, he did another walkthrough with the office and my move more than doubled in cost. It was so late in the day, that I had to accepted what they said, as I had already given notice to move out of my apartment. The team lead then proceeded to "fleece" me by stating that he could further reduce the outlandish quote, if I paid him and the team cash - but, we had to keep that between us (he received a higher cash amount - of course)! As a result, I ended up giving them most of my furnishings as I couldn't afford to ship them! They eventually finished packing at the end of the following day. Also, please note that this 30 day free storage is a rouse! Your goods do not leave the location until the semi is full, which in hindsight makes perfect sense. If you are not familiar with relocating, this is something to keep in mind - it is not FREE STORAGE! I was able to secure a new apartment in the new location quickly, but, still had to wait a few weeks for my items to arrive - which is normal, I guess! I did not receive everything that was packed up. Even when the items were delivered, the crew didn't really care, they dumped boxes wherever, so, I had the task of moving them up 2 flights of stairs etc. They are supposed to set up your beds etc, but, for one of the beds, they were not able to find the fixtures, so, I had to pay another person to put the bed together when I eventually found the items. I have a lot of expensive/significant items that were missing from the shipment. I contacted the company immediately and I was provided with information about making a claim. I am unable to submit the claim as I have been asking for paperwork from the company and I am unable to receive a response, so, I guess I will be out of pocket - BIG TIME! Run far away from this company, they are scammers! read more

DON'T TRUST THEM! - BEWARE of having things lost, mishandled and broken furniture https://www.youtube.com/watch?v=Te2Qz8It4EY - BEWARE of the change of dates and hours. (And doing several jobs on the same day, right, Fred?) - BEWARE of their online estimates just to double it once you are all packed and have to move (What can you do?) - BEWARE of having only one person at delivery (right, Juan?) unpacking it quickly (because they arrived late), wrong and with stripped screws and unusable furniture. - BEWARE on their lack of professionalism. This guys are not serious about their work... - BEWARE of them trying to pay you 60cents for their wrongdoing But, some of the stuff survived and the team is trying to be friendly, so: 0.5 stars! :) Bravo! Beware of ABUSE, just DON'T RISK IT, find someone else! read more

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The decision to stick with this moving company came down to the last minute when things had to move fast. Customer service was easy to deal with. Rates were pretty solid when understanding the value & the companies creditability. Not the cheapest option but the speediest definitely. The packing and unpacking crews did a professional job, were very friendly and tolerated and accommodated our personal wishes. Everything arrived in perfect order. That included a saxophone, guitar, and a lot of delicate stereo equipment. Nothing was damaged or broken, although some boxes looked a little squashed. read more

Jet Moving And Storage - Movers Near Me - Temecula, California

From the moment I spoke with James to book my move, I felt confident and at ease that my move would go smoothly. Our experience entailed moving our home contents out of two large self storage units into our newly renovated 3-story home. The move was not easy due to tight access, narrow stairs, and several large and heavy pieces of furniture. They did a fast and good job, despite boxes not being well balanced and sometimes too heavy. Due to some technical issues, our move date was up in the air but James was really accommodating and worked with us to shift it as we worked! Compared to the quotes I got from other companies in the area this excellent value for the price. I would definitely use them again! read more

Do not use this company. Terrible customer service service and up charging. We received a quote from James and he did not inform us that it can take 3-30 days to receive our stuff, the day they picked up our stuff they wanted to charged us 1,200 more for our bed frame and two tv's in addition to that James is a constant liar he did our invoice incorrect and never informed us that they would charge $75 for every 7 steps( which was not on the first invoice although we provided our unit #). They also charge you $500 of Admin fee. No to mentioned that we did not receive our stuff till Sunday and only one worker was carrying all of the stuff this tells you how much they care about their employees. When contact James on Friday he never once returned my call and instead of being professional he called me a Karen. Regardless of how upset a customer may be you never disrespect them. Update at 1:34pm they did not like my review and said that they will be taking me to court and I said that's fine with me. Reporting them to the better business bureau for threatening me. read more

Jet Moving And Storage - Movers Near Me - Temecula, California

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Please Jet Moving and Storage return our deposit money for order E4279036. We are disputing our nonrefunded deposit charge of $1371.96 with Jet Moving. Jet moving kept our deposit even though I cancelled and requested my deposit money refunded within 24 hours. The same night I made the reservation my husband, who is terminally ill,had to unexpectedly be admitted to to the hospital. The next day I contacted Jet Movers, James, to explain our situation; and requested cancellation and refund. James our contact at Jet Movers said that he would cancel the reservation. He had told us numerous times we could cancel before the move with a full refund. This was also stated in the contract under the refund section. That was the last we heard from Jet Movers. During this difficult time with my ill husband I called and left numerous messages, texted, and emailed info@jetmovingandstorage.net numerous times over the next days and weeks. No return calls, emails or text. We are on our 70s and this money is a great loss to us during a very difficult time Also, according to their return policy I sent a 2 separate cancellation and refund emails. I never received a response back from Jet Moving either by text or phone or email. It's like they disappeared once they had our moving deposit. We did not receive any services which I paid for. I truly feel like I was deceived and defrauded once Jet Moving received deposit money. No services were rendered and I diligently followed their return policy to cancel the move, with no respond back from Jet Moving. I have kept proof of my numerous attempts to contact Jet Movers and have proof of my interactions. Please Jet Moving refund our deposit money in the amount of $1371.96. My husband is gravely ill and we truly need that money during this extremely difficult time. There is no valid reason why you should not keep our deposit. Thank you for your assistance in this important matter. Julie Khoury read more

I had the most responsive interaction with the staff from this company. They finished packing loading and unloading ahead of schedule and even helped me arrange my new house too. I recommend them highly! read more

I was told repeatedly to be prepared to receive my shipment within a week of when they picked it up. However, when that was not going to happen, they stopped communicating with me except to say in the contract it could be within 1-30 days. It took them 12 days to at least me know that it was not coming for another a week. When items were damaged, no one would return my phone calls or texts. Know what you are getting into. They could provide a needed service if they would just be more honest about their procedures. DO NOT BELIEVE ANY OF THE PROMISES OF JAMES KELLY. read more

Do not hire these scammers. You'll thank me later. They will quote a low price and claim to be reputable and honest. Then when it's time to pay they double or tripple the amount you owe. They will say the shipment is on its way but you will be waiting and waiting in vain. They will not answer your emails or phone calls once they get their money. I wish I had never picked up the phone to answer these scammers. Heed my advice and you'll thank me later. All these positive reviews are most likely generated by their employees or friends. Do your research and hire actual movers. read more

On the day of the transfer team arrived on time and was ready to get to work. They took great care of my belongings and were a pleasure to work with. They worked quickly to designate each box with its contents and final location before quickly packing everything. I thought the wrapping was quite good. They relocated all of my belongings effortlessly to my new home. I value your patronage. read more

We were so happy with our move with Jet moving and storage Being in the service we move all the time. It was nice to have people moving us that were professional and clean. From the moment they arrived they got down to business or should I say moving. They were polite and friendly. We moved from a large 5 bedroom house that and had lots of garage tools, and equipment. It was nice to know we were in good hands. The movers packed the truck and we arrived at our new home. They helped set up furniture and always had a smile on their face even on the hot day that we moved. My family and I were so pleased with this moving company that we have referred them to all our friends and realtor. Great job, keep up the good work. read more

These people are scammers! Got a price quote from the them and they demanded more money on the moving day. Not only that, they lost my belongings and broke my valuable properties due to careless handlers they hired. I would not recommend them to anyone! read more

They were on time, very customer focused and worked extremely hard, was probably a 14 hrs day and their professionalism never wavered. What impressed me was their efficiency and "can do" attitude when we learned that the elevator in my new building was out of service. This included getting a large refrigerator in a too-small space, but they were patient with the problem, eventually putting it where needed. They were courteous and treated my parents well. I would certainly use them again. read more

Are these people real? Their address listed is an insurance office in Temecula. Can't get "Sam" to call or write me back about my elderly mother's furniture and belongings. At move day, she was asked for $1,000 more in cash!! His Foreman "Freddy" has a completely different story than Sam on where her things are. I was lied to and told that Freddy couldn't get a hold of my mom to deliver her stuff, yet she has no missed calls or anyone at her door. Then "Freddy" said her stuff was actually 6 hours away in storage and they would deliver it in a few weeks. She was SLEEPING ON THE FLOOR until she had to go buy a bed. Lots of her items were damaged and they offered $75 after trying to settle with them for the loss. Do NOT trust them or use their business. They have changed business names and the positive reviews are NOT legit. Note: almost every consecutive day from 3/18/2020 (oldest review) to 9/16/20 "someone" wrote a positive review. Then come 8/29/21 finally a REAL review that slams them and they haven't had a review written since! They wrote positive reviews to get a client based and once they did they rode off into the sunset and changed from Move Army to Jet Moving. You can message me for more details. read more

They quoted a fair price so we engaged them to move us. They showed up on time ready to go on the schedule move date. Started working at 8 am and never stood still until they finished unloading our stuff later in the day. Every important item was professionally wrapped and packed as if I bought new from a store. They included boxes, mattress covers, wrapping, tape, etc. Save your time and money and spend it on their services instead. read more

They are great at what they do. They are quick, professional, and very thorough. They make the entire moving process easy. Made our move easy and were clear about any extra costs. They handle everything from assembling and disassembling furniture to wrapping and padding art and TVs. Everything arrived in perfect condition! I know the job took longer than expected, but the movers were punctual, and extremely hard working! We will definitely recommend you the next time we hear of any friends or colleagues moving. read more

Jet Moving provided the most affordable rate with no hidden costs and they were available to do the move several days later. I had the move all booked within an hour of reaching out to them for the initial quote. Their crew moved our 2 bed/2bath house holds to a new house, plus a grand piano. James was responsive, easy on the communication. I had a handful moving quotes and James ended up the most straightforward. I was nervous about moving the piano as there was not only a tight turn to get the piano out of the house, but 2 sets of stairs to navigate! The team did an amazing job, carefully moved the piano off the property into the truck. They finished the whole thing In less than 9hrs. Were efficient and I would highly recommend and use them again. read more

The relocation with Jet Moving and Storage was challenging. A rep, Tracy, who apparently brokered the move as Trinity Relocation Service for $1500 using Jet as there moving company hung up on me when I pressed him for a delivery date of our belongings, at least Adrianna advocated for us. What is clear is that our belongings were delivered Sunday , a month after pickup. Marcos and Juan of Jet Moving showed up and were incredibly helpful. Worked really hard to make thinks right. Went to Home Depot to pick up missing parts. Helped repair some of the furniture that was damaged. They are bright spots to a bad moving experience. Yes, you read correctly damaged furniture. If it were just Marcos and Juan it would be a 5 stars plus. But it was on the front end where stuff got broken and things were sideways. The bed when delivered was missing it's parts and the hutch legs were broken off hutch and there was just a bunch of other stuff on the front end that made that part of out move just terrible, I'll leave it at that. ...another update Jet Storage has again reached out to make things right offering to replace the missing power cable as well as fix furniture or pay for repair. Will need to contact the specialized bed company to get the info. They lucked out, our son is incredibly handy and is repairing other items needing fixed. Jet moving is making an effort to rectify the situation which we appreciate. Perhaps we are just an outlier experience, only other reviews can tell. Anyway wished the move was positive. Qua est qua! read more

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Don't waste your time and money with this company. They will give you a lowball quote to draw you in and then nickel and dime you with hidden fees and nonsense charges. I used them for a long distance move and their final total ended up being over $2000 more than their quote even though I made sure my items matched the description I provided when getting the quote. They will charge you for every single little extra you wouldn't know to think about and hide them in the small print of their quote, it was not transparent at all. They were also a nightmare to get any updates about delivery from, they don't understand how to effectively communicate with their customers. I was given less than 24 hours notice about my shipment arriving with absolutely no timeline ever given beforehand, leaving me to guess when they might arrive and having to take last minute time away from work and family responsibilities. read more

I recently used Jet Moving for my move from SoCal to Washington. Fred, Asad, Moe, and Dominic were efficient and professional. They expertly handled furniture wrapping and reinforced boxes. Transparent fees aligned with expectations and reasonable prices (I read through the contract and everything is clearly written in there). Pickup went smoothly, looking forward to the dispatch experience and will keep the review updated. A reliable choice for an stress-free move. read more

These guys were super professional and organized, and were very cautious with our furniture. We will definitely be using this company next time! read more

Recently we moved from a single story home to a two story home. Everything went great with Jet Moving And Storage! The delivery was late (about 1 month) and I still give this company 5 stars, because of pandemic everything is interrupted these days! Beside this (late on delivery) these guys are amazing! The three movers arrived 10 minutes early and started working immediately. There were no breaks, no pauses, no cell phone usage. They were incredibly accommodating, very respectful and compliant with the mask wearing. Use this service if you want an amazing value for what you get and a group of people that know how to do things right and care about their clients. read more

I am being harassed via phone, texts, and emails by James after kindly letting them know i already have movers. They provided a questionably low rate and are contacting me at least once a day. I can't speak for their services but their sales team is aggressive and use scare tactics about avoiding moving brokers (which by the way, is how they got my information to begin with) to get you to sign a contract with them. Avoid. read more