First time at this location and all went well from food, service and it's nice and clean inside!…read more Stopped by to pick-up a to-go order and they were finishing making it. Grabbed some peanuts (forgot that they offer peanuts-love this) and got a bag to place them in. Double patty cheeseburgers were prepared well with the desired toppings as requested. Lots of French fries for a small. Will return when craving a burger!

Food use to be good but last two times it has been rough. Burger smelled like gas on Saturday and…read morewe were afraid to eat it.

Pleasant surprise in really enjoying this Turkey sub- get it "Mikes Way" perfect for my "low…read morecholesterol "diet. Bread was fresh, soft. The "Mike's Way" is red wine vinegar, olive oil , Italian spice! Super good and healthy. I'm not a "baked" chip gal , but I am now with these chips! My dad even said best sub ever. Great meal- he's a picky 90

Very clean, looking sub shop. All three employees were well groomed, friendly and competent. I had…read morethe signature Italian sub number 13 and my wife went with the turkey sub. All were good and juicy. We ate outside. This was an emergency lunch stop for us in as much as our favorite stop on route 17 was closed.

Legit.... this is the OG Rick's Cheesteak Shop. Like OG OG... they kept the original recipe and…read morehave the food to back it up. Me n my buddy did a whirl of cheesesteak places in the Hampton Roads area. I knew about this place because of our adventures in Williamsburg. I kept boasting about how good it was, so much so we drove from Chesapeake to Williamsburg JUST to eat dinner here. Is it that good? YES.. it's that good. I don't know what more to add other than the fact that if you're a Cheesesteak fan, it is mandatory to come visit here - you won't be disappointed. Food Taste: 5 Overall Service: 5 Value of service to cost: 5 Facility: 5 Ambiance: Very small place that doesn't have a lot of decor but that's ok.. the food rocks Repeat customer: yeah Dog Friendly: outdoor seating

I've always wanted to go here because this seems like a williamsburg classic! Ricks cheesesteak…read moreshop, not to be confused from the one in Newport News, is p good! Imm a big fan of the untainted cheese and steak and they do good with it. Service was fast and sweet. Boss man was smiling from cheek to cheek. Onion rings were cwispy. Cheese steak egg roll tho!? Awwwwwww man. Juicy. Crispy. Cheesy. Clutch move on that one.

People behind the counter were helpful and polite despite the old lady harassing and taking…read morepictures of them. I'm leaving this review to cancel out the bad one she's probably gonna leave. Good burger thanks guys

Went through the drive through tonight (5/2) when they were not at all busy, around 10 PM. Asked…read morefor a simple change on my meal, no pickles. Employee running the drive through could not get me out of there fast enough. Hadn't even finished saying what I wanted for a drink and he told me to pull up to the window. Was holding the drink out the drive thru window before I had even turned the corner. No surprise, order was made incorrectly. All for efficiency, but not at the expense of making avoidable mistakes. Edited to Add: The employee at the window threw my receipt out before I could ask for it, so I couldn't take it any further than Yelp.

Chick-fil-A is always a safe bet when traveling and this location continued that pattern. We…read morestopped in on a Friday around 6:30 on our way to our final beach destination. Service was friendly as always. No play area but lots of seating. Food was consistent which is what I love about this chain. This is the second location that forgot the kids milkshakes as the upcharged drink, however, it was quickly fixed when brought to the attention of staff. This location is an easy on/off the interstate making it ideal for a quick meal.

Drive thru service phenomenal! Lives up to the standards of…read moreChick-fil-A. I got all my items unlike some complaints below even got an extra sauce packet! Came in during the lunch rush hour at 12:50 PM and was out of there at 12:52 PM :) No issue with my food tastes great as usual and I would say it was quite busy inside lots of families and possibly students. Didn't walk in, but location seemed clean and spacious from the outside, looking in

Whenever I am within a 1 mile radius of a Freddy's, you can bet your bottom dollar that I will be…read morestopping in for burger, fries, and a small vanilla custard! This location, like all of the other others I have visited, clean, welcoming, and the food was delicious. I am originally from California so my go to burger is in and out. Freddy's is the only comparable restaurant/burger place. I have found here on the East Coast, the staff behind the counter was super helpful as it has been a while since I have been to a Freddy's, the inside of the restaurant was very clean and our food was cooked fresh and came out rather quickly, I would definitely recommend this if you like a good burger and custard.

Watched an episode of JOLLY on YouTube where Josh and Olly went to a Freddy's and it looked pretty…read morecool. Low and behold there is a Freddy's in Williamsburg, so we decided to take a little "part-of-the-day trip" to chrck it out. Upon entry, everyone working there greeted us and were super friendly. It was pretty busy in there, and i found the tables and chairs to be super close together and i felt a little claustrophobic. Maybe it was the abundance of the color red. The lady who took our order at the counter was very patient while we figured out the menu, which is mostly smash burgers in a variety of iterations, along with a variety of sides. I ordered a "single cheeseburger " with a side of shoestring fries. The cheeseburger is actually a smashburger that is practically a paper-thin "burger". It was very bland, to be honest. Their burgers, unless otherwise specified, come with pickles, mustard, and onions. The shoestring fries were awesome. Simple, not greasy. My husband got 2 Steakburger Tacos, which he said were "just okay". He also got a side of tots, which he found to be overly greasy. We couldn't leave without trying some of Freddy's Frozen custard. I had a small cone of vanilla, which if blind-taste-tested against McDonald's soft serve, i wouldn't have been able to tell the difference. Which is fine. We also got a chocolate malt shake, which was super good. Was it worth the drive? Meeeeehhh. The best things were the shoestring fries and the milkshake. Oh, they also serve Pepsi products. This is the first time that I have ever seen Pepsi Zero in a soda machine at a fast food restaurant. That was pretty cool. It's the little things. Would we go again? Unless there was a much closer location in RVA, probably not.

The food here is absolutely delicious! I love the customer service and the friendliness from the…read moreemployees and the environment is so calming as well! Will definitely be coming back!

I ordered 8 wings and waffle fries. The wings were a good size, not jumbo though. I got the Jerk…read moreBBQ flavor and liked it (Smokey hot with a little twang). The waffle fries were a little overcooked as they were hard. My wife ordered the garlic parmesan chicken flatbread. She had to send hers back to be cooked longer as the cheese under the top layer was still cold and not melted. She said the flavor was good but it was ALOT of cheese and very bready in the middle. She ate around the edges and picked the chicken off. The cashier was very friendly and helpful. When we left we said to each other that she's definitely the employee of the month, every month!

I love the staff here they are very helpful and always professional and kind! If you're looking for…read moresomething good to eat that's filling but doesn't make you feel groggy this is great place to try. The store is clean and looks great inside.

Average this between the two different experiences I've had…read more I went a while back with my a friend to try it. We went on a Saturday. The staff was super welcoming, walked us through how everything worked and offered us free samples of anything off the menu. The food came in about 10 minutes and then they constantly checked on us even though it's a fast food place. The atmosphere that those workers that day was so welcoming. The restaurant is very comfy and cozy vibes too. I loved it so much I hyped it up to my husband and we went this past Friday night. The workers gave us a funny look, were not welcoming and basically acted like we were inconveniencing them because they were having a conversation with one another. The cashier was definitely a high school teenager. She did not help or ask if there were questions, sighed extra loud when I asked for a sample of something. The manager also just kinda stood there. They got the orders backwards but the food was still great but the attitudes of the staff that night really threw me off because my first experience was amazing and I told my husband all about it and then we went and that's what our customer service experience was. So yea. Would've been 5 stars if it weren't for the way the staff were Friday night.