If you are in a hurry go somewhere else. The place appears not to have enough staff. Does not matter if you wait inside or drive thru. The food is typical Hardee's so no surprise there. This review is for the Hardee's by WaWa. read more

I really believe the OWNER should do a pop in not telling anyone they are going to. The service is the worst ive ever seen. Employees works slower than a turtles pace, and they do no acknowledgement customers.. I am a door dasher and Dislike orders from this store. Horrible customer service read more

The nice thing about going on vacation is being able to partake in chains that aren't available where you live. Hardee's is one such chain that there are very few of in my area. I thought I would give it a go for a meal one night and see how disappointed I would get. I decided to go through the drive thru for this venture. I placed my order and was on my way back to the room. I went with a mix of food because I couldn't decide on exactly what I wanted. I had the chili cheese dog combo and ordered mashed potatoes as well. Why not, mix it all up. This meal wasn't anything to write home about. It was kind of bland and not filling at all. There was a bit of spice to the chili dog, but everything else was just missing flavor. What irked me the most is that I ordered the mashed potatoes but they didn't give me anything to eat them with. How do you not give utensils when you just gave me a bowl of mashed potatoes? Being that the ordered was done via drive thru, there was nothing I could do about it. I just had to figure out how to eat these. I used the French fries to scoop the potatoes out. Not the easiest thing to do, nor the healthiest. But it was what I had to do, the other option was to throw them out. read more

The service is always excellent at this location. We had their new chicken sandwich. It was very good.

"Now serving breakfast till noon" actually means, "now keeping old biscuits under a heat lamp till noon" buyer beware.

Terrible service. Slow even when no customers are there. They just don't care. Always out of items too

Hardee's in Lightfoot just outside Williamsburg city limits. Ordered at drive-thru 10-pc chicken with biscuits as dining-in closed at 5. Had to wait for chicken, it was brought to our car. Server said they had run out of "biscuits" what!!! so in place of biscuits, extra chicken was added! Once home we counted pieces, we only got 10 pieces. What was that? who told the individual bringing to our car extra chicken was added? Any way, how can around 7pm on a summer day could such a diner that has biscuits with lots of items RUN OUT!!! Oh well, being locals we loved the service before which is what brought us back BUT now it's off our list! Maybe you will have better service? read more

We are on vacation and went to this location excited to have Hardee's because we don't have them where we live. We pulled up to the drive thru and waited. No one greeted us. We waited longer. No one greeted us. Finally my husband said "hello." No one said anything. He said "hello" again and was about to just leave and go inside when someone finally asked what we wanted. He started his order and turned to ask me what I wanted and all of the sudden a woman came over the speaker and said "he's out there hollering "hello" and doesn't even know what he wants." It's common courtesy to greet a customer and tell them you will be right with them or say something, anything when they get to a drive thru. He wasn't yelling. He was trying to figure out of they knew he was there. At that point we just left. It was rude. Thanks for the famous Southern hospitality Hardee's. read more

Good food but they take the fast right out of fast food. Would recommend if you're not in a hurry.

Enjoy my food and how nice the service was , Will was very nice when taking our order and the food was ready and hot in like 5 mins . Thanks for the great service read more

I'd give it a 0 if I could, they NEED to clean the trash up outside and hire more staff, we stopped in around 11:15-11:20 am, maybe two tables and about 4 people in line. They had one woman working the register, she would take the order and then begin filling other orders. We ordered , sat down and waited for 12 minutes to get our eat in order. Ladies bathroom needed cleaned badly. Won't be eating there again. read more

The absolutely slowest "fast" food establishment I've ever been to in my entire life. But that chicken biscuit I waited 15 hours for was the BOMB!!! read more

Stopped by for a quick, grab and go breakfast and it was really good! The lady who took the order through the drive thru speaker and the lady at the window were both extremely nice and friendly! The biscuits were great! Overall, this Hardee's was very good for breakfast and the people working there at the time we went were very nice. We would stop by this Hardee's again! read more

Had a longer than expected break while working in the area, so I dropped by this Hardee's for a 4pm dinner. Took a long time for the counter person to take my order. She was confused by a request from the customer in front of me, and it took an usually long time and lots of effort from others to solve the situation. Once she got to me she took the order without any pleasantries. She simply took the money and plopped down the drink cup without asking me to have a seat and the order would be brought to me, etc. The food was right off the grill HOT. My double cheeseburger and fries was an ample meal. read more

Cmon guys fry the tots!! Every time I come here the tots are a tick passed unfrozen and soggy as hell. Breakfast is the only decent meal to get from Hardees and now that is becoming very hit or miss. The other day I went to Wendy's just so I can get some fried breakfast potatoes that were actually halfway done. Luckily there's a Wendy's about .1 mile up the road. read more

Hardee's - Just greasy and slimy not crisp in any way. - Fast Food Near Me - Williamsburg, Virginia

ZERO STARS. This place is a joke. If you live around here do not go here. First of all, it says dine in ends at 10:00pm. The time was 9:25pm and the doors were locked. They told us to walk around to the other door. When we walked to the other side of the building they would not open the door and said go through the drive through because dine in is closed. WHICH IT ISNT. The manager told them to unlock the door (finally) while they were all socializing together. Not doing anything at all. And the woman worker got aggressive towards me as if she was going to come after me when I acted bothered that they locked the doors way earlier than said. Their workers are trash. Whoever runs this Hardee's. Good luck ... date 8/4/19 time 9:25pm. read more

Always a problem .. nothing works right .. computer isn't working or no staff .. I was literally told one morning the worker did not feel like making sweet tea. A new wawa is being built next door... this Hardee's will suffer as it should!! read more

We just came here and used drive thru...props to the one lady working! Two other workers were standing next to the door ..smoking... cars started in drive thru and they stood there continuing to smoke..she had us pull up and wait ...which was fine ...she said something to them and they just ignored her and continued to smoke...could see her in working drive thru and front counter ... as far as food missed an item but was only a cookie .. no biggie..but cold and fries were only halfway full ...if I wanted to get the mini fries I wouldn't have paid extra for the next size up. read more

I would give zero stars if I could. Mid-Sunday afternoon and a mostly empty restaurant. I step up to the register. The employee did not acknowledge me at first, then said"so, you going to order?". I order a bacon cheeseburger combo. I asked for my receipt and she said she couldn't find it. Food was received 32 minutes later without apology. Fries were hot, burger was barely warm and missing tomato. Forget asking for another - there are now about 10 families waiting for food and another 2-3 cars waiting in drive through. The dining area was not especially clean either. Every employee looks miserable. So do the customers. Avoid. Avoid this place and tell other people you like to avoid it. read more

Just left this location after very rude customer service while trying to place an order. Both older black lady and Asian lady had very poor attitudes. I am now at McDonald's across the street with great people and nice hot food! Beware of this Hardee's. read more

This was my first time in a Hardee's. They were burgers, OK no problem. My real problem stemmed from the fact that everyone that worked there looked like they hated life and their jobs and were just waiting for me to leave the counter so they could go in the bathroom and slit their wrists. :P It was depressing just eating there. read more

I don't even want to give one star for this place. One simple order took 15 minutes. This place is really dirty and employees working there are horribly rude have no motivation to provide any service. No wonder there is no customer in line. Beware and never go to this place. read more

This was the first time and last time at Hardees for me. when I walked in it smelled like a stale greasy pit. Right now if I really could give it a 0 I would be doing that, and I waited for 12 minutes and then left without my food but I did pay. plus also I left hungry and wondering what diseases I might have got if I were to stay and eat my food because the mop bucket was beside where they were cooking, and the floors had not been mopped in years. THE HEALTH DEPARTMENT SHOULD SHUT THIS PLACE DOWN NOW! BOOYAH! :D read more

Fast and clean. Food was just like the ones back home. Was surprised so busy for a Tuesday morning.

Yep. I agree with many here. The service is really bad. So slow and chaotic at the same time. First time to this location, and last.

I would give it 2.5 stars if I could. They probably have the best fast food burgers/chicken. They are pretty slow though, and they have actually forgotten my sit down order before, even though I had a number. No real issues other than lack of speed. read more

Poor customer service... the past few times I've been here most the employees have attitudes. The final straw for me was last night when I Asked for a 8 piece chicken and they never gave me a chance to ask for sides.. so I asked at the window and the employee got upset and slammed the window. I ended up with an 8 piece with 6 wings and two thighs (no breast or legs)..... mashed potatoes were soupy and the green beans looked like they've been through a blender... I'll just go somewhere else for now on.... read more

The first time I ate here was of course drive thru and it took forever so I gave the drive thru a second try because I figured they must've had a off day and the wait was even longer.. for a place that wasn't busy at all to sit there and wait so long in the drive thru is completely unacceptable.. hire more people if you must but there is absolutely no reason to wait for at least 15mins+ in the drive thru especially when your the only car there and literally no other customers inside, if someone would've said excuse me sir it's going to take a while or a sorry for the wait then ok 2 stars for at least communicating the issue with me but they couldn't even do that read more

I have never written a review before, but this is the worst customer service I have ever experienced.If I can write them without giving them any stars I would. We waited in the drive-through 10+ minutes for our food. I noticed people from the street that was friends with employees walk up to the drive-through in front of my car window reaching over and grabbing cups of soda and food. The oven door was also left open with flies going in and out! I asked for a manager to give me my money back. The manager had no customer service and no apology was given. The absolute worst place to go!!!! If in Williamsburg never got to this location!!!!!! read more

This was my first time at Hardee's. The wait was long and you can easily get frustrated especially when we were the only one there. The place was immaculate, nothing on the floor, table tops were clean and the bathroom was clean and smelled good! The service was ssslllooowww! My food was hot, fresh, and delicious. I went at 730 pm on a Wednesday. If they could speed it up just a tad, I'd of given them a five. read more

Are you kidding me $5.49 for two large sweet teas that taste like water? Even McDonalds is better and $1 each. We pulled out on the highway and started driving and poured the rest out. Sweet tea should be the easiest thing to make and this was some of the worst I've ever had. read more

The food here is nasty. The burger I brought was burnt and cold, fries were cold also. Had to wait 20 minutes for my food when no one was in line. Check it out for your self read more

Takes longer than it should to get your food at noon of all times. People are rude. All in all, skip this location.

I know who would take the time to review a fast food joint, well I am because I was so irritated today with the lack of work output with the number of people working. I left after waiting ten minutes for them to take my order. Just to note there were three people in the restaurant waiting on food and three in the drive thru with 8 people and a manager on shift. read more

Several people were waiting to have their order taken and employees were just standing around doing nothing. Can see why the reviews are terrible. Whoever owns this place needs to get a better manager. read more

The most disgusting fast food restaurant I have ever walked into. There were only two employees, and they both hid in the back and would not take our order. Nothing was cooking in the kitchen, so I assume they have been avoiding customers all day. I took my family to another restaurant. read more

The worst Hardee's I have ever been too. When you go up to the drive through and all you get is "what you want?" you know it is going to be bad. The menu was not turned for breakfast so the person in the drive through suggests that you take a guess at what you want instead of walking out flipping the sign is the second issue. I tried to explain that I am unfamiliar with the breakfast menu but the reply I received was, "Well what you goin' to do?" So I drove out of there and went to the McDonalds across the street. Aviod this place. read more

Biscuits biscuits biscuits, this place has those! The menu can fill you up.. This is a heart attack waiting to happen, but the food is comfort food and oh so good.... read more

I like the food here, but they can never get my order right when i go through the drive threw. Check your orders

This is the most disgusting Hardee's I have ever eaten at. They put an eighth inch layer of mayo on both sides of all of our sandwiches. The fries were cold. The customer service is bad and the food was worse, never again. read more