I have been to Colonies Crossroads shopping center in Upland many many times. Never once did I step into Jersey Mike's Subs that is located at a corner of a small roll of eateries near Starbucks. Tonight is the night! It was a late dinner for me. I walked into a bright and clean sandwich shop. I was the only customer at the time as it was near closing time. A nice gentleman greeted me immediately. Thank you young man! I always get the same thing... Regular Turkey Provolone on white bread with everything on it plus pickles drizzled with light Mike's special "juice" and sprinkled with a few dashes of pepper. That's Linh's way LOL. I also got two cans of Stubborn sodas... Classic Root Beer and Black Cherry Taragon. First time trying the latter. At first drink, it tasted like Dr. Pepper, but it's really not entirely. Still good! I love my thinly sliced sweet turkey and fresh veggies! YUM!! Unfortunately, the bread was tough though. It must have been sitting on the rack for a while. Hence, 4 stars! But everything else from turkey meat to fresh veggies to juice to pepper were all delicious as usual. I'll be back for more Jersey Mike's in hopes for a softer bread. Thank you! read more

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Came in 4/19 around 3pm Food was good, customer service not good, First time here & last, we cane in & my husband asked if he had enough points for a regular or a mini, the staff member rolled her eyes & said I guess I can check" we continued to check & when my husband asked what are the point requirements for a mini & regular we were treated with "I don't know honestly you need to look it up" & we mentioned it was for future reference she finally said "I need to ask" asked a staff member & they finally told us. My husband even apologized to her for making her upset or flustered when he just asked a question. My son was frightened by the greeting we received & felt uncomfortable and suggested we sit outside instead due to the rude staff member The young lady who did our order thank you we got regular Philly & large Italian read more

This location really sucks! I ordered sandwiches online on February 21st. When we got home my sandwich was a mess not to mention that it wasn't customized as I'd indicated online (no onions, add pickles seems easy enough). Well, my sandwich had onions and no pickles. I did an online complaint form and have yet to hear from anyone. I even send pictures to show as proof. The support request says "Your email has been received and will be reviewed." Haha! Maybe they reviewed and that's it?! In any case, I guess they don't want or need my business. read more

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Went in to order a sandwich and they were busy, but what made the experience better was a girl behind the counter. Kaylee was probably the most respectful person in the store. She made eye contact, and would make sure my sandwich was made correctly. That store is lucky to have her. If you're in the area go see Kaylee. I will be returning. read more

This place is okay if you're craving a fresh sandwich. Food: I always order the turkey and cheese giant Mike's way, no onion, added mayo/ pickles/pepperchinies. Delish- especially on a warm day. Almost 19 bucks. Ambiance: always cold in here. Not too many seating options... the biggest table seats 4. Service: service is quick. No complaints. I come here a lot more in the summers when I need a to go meal for the beach. read more

I came here a long time ago. the service sucked. Today I came in and I met the sweetest kindest young lady her name was Hannah changed my whole perspective on this store . Customer service was A+.. The lady who worked at Kaisrr wearing all pink . Keep up the good work. read more

I usually order the original Italian as a salad. Love it. Today, I tried the chipotle chicken as a salad. It had good flavor. I was not at all impressed by the level of service. The staff seemed very unengaged with the customers. As if we were bothering them. I'll stick with another location next time. read more

A few months back, I wrote a stinging review regarding the unfriendly staff working at this store. Kudos to management who appear to have addressed my concern. The staff now working the store is friendly engaging and really seem to care about creating a positive customer experience. Thanks again. You customer service is now on par with the outstanding product you provide. read more

Location is super packed to get to. When coming into the parking, it's always packed and you defiantly want to be very aware of your surroundings with all the traffic of cars coming in and out. Which is why I subtracted 2 stars. I ordered a drive up order and checked in, but there was no direction as to where to park and wait, what the ETA would be. So I did a loop and was waiting at the exit coming from Carls Jr with front view of the store. I finally called and that's when I had to move as there were cars behind me. The gentleman was walking closer to Verizon store. It was a madhouse. I probably would've been better off walking in after all that driving around. read more

They're always so helpful and nice here, clean and welcoming. I love coming here on my lunch breaks.

I was a big fan. Went to many locations even in San Diego Last visit was when they gave us 2 sandwiches with stale bread Never craved sandwiches after that read more

This Jersey Mikes has excellent customer service. Their sandwiches are delicious and their easy to modify to your taste both in person and on the app. We've ordered several times from this 19th St. location and they're always great with perfectly prepared sandwiches read more

I recommend this place only if you have money to spare this place is way overpriced but like people say you pay for what you get. It's not a cheap sandwich by any means and it's always delicious. So if you have some extra bucks, this is your place. read more

I order here frequently through door dash. Today I received a sub in a tub and it was the most beautiful display! Everything was placed was perfectly! Also worker wrote a kind note on the box! So sweet!! Thank you to whoever that was!! read more

Jersey Mike's Subs - Sandwiches Near Me - Upland, California

Sandwiches are good but their bread is always hard to chew. Last week I got my mom a chicken Philly sub and she swallowed something sharp.. her chest was hurting for a couple of days but we couldn't figure out if there was something sharp in the bread or the chicken... read more

Sandwiches are so good and service is always fast and friendly when we come here. Love the turkey and provolone Mike's Way! read more

Jersey Mike's Subs - Sandwiches Near Me - Upland, California

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Ordered sandwiches via Yelp and they got my kids and which order wrong when asked for it plain they put everything on it. Also bread was soggy and most sandwiches as well. Bummer cuz I love Jersey mikes read more

Very concerned about the way sandwich preparation is conducted. The young man making my sandwich did not change his plastic gloves after working the cash register, throwing away scraps of trash and touching several nonfood items. Please put on a fresh pair of plastic gloves before you handle food. read more

Whoever was in charge of making the food specifically today 01/30/2025 around 6pm should get fired ! This is the smallest wrap ever it's just a ball of tortilla! Barley any actual meat ! I already had a bad experience the last time i ordered here and decided to ignore it because i understand mistakes happen but this is just ridiculous . Make the meal just like you would want it to be served to you and not half assed smh read more

Sandwich was sloppyily made, not entirely wrapped in the paper. This store was closer to my errands yesterday, usually go to the one in Claremont which is outstanding. read more

Came in today to order a sandwich. Ordered a #26 and they didn't ask me what I wanted on it. They then hand me a completed sandwich. When I tell them I am allergic to tomato and don't want lettuce. They proceed to tell me that "that's the way the sandwich comes if you don't order it special, no worries though, we can make you another sandwich" I said thanks so much. Next time I will be sure to let you guys know ahead of time. Nice of them to remake my sandwich for free. I'll be sure to order the correct way next time. This place has good sandwiches and even better service read more

Food quality is amazing I wish it were a bit cheaper but the crew is almost Always friendly at the end of the day they make some great sandwiches and if your unsure the crew is willing to give suggestions and the store is always clean read more

Jersey Mike's Subs - Sandwiches Near Me - Upland, California

Just left here. No expression from the associates did get hello but they seem annoyed or not wanting to be there and they also judge your sandwich. My partner got a tuna sandwich with cheese. They took upon themselves to "whisper" "Who puts cheese on a tuna sandwich", well hun we do and so do others. She also charged us for extra cheese when we didn't have cheese on the sandwich in the first place, I didn't think anything of it till we realized our normal Location in Fontana doesn't charge extra for cheese unless you are getting extra. We were in the area most likely won't return to this location. read more

Always good fresh sandwiches Staff is friendly Hot Sandwiches are delicious Yea read more

Haven't added a review in a while. Days ago needed sandwiches for a ladies luncheon at my house. Getting older....wanted to make it easy for myself. Heard Jersey Mike's had really good deli so I ordered and picked for up myself...no delivery needed. Well...every single thing I asked them to do was done perfectly. Order ready on time. Order beautifly wrapped and packaged including letters marked on each sandwich identifying content. Food was fresh and delicious. Sandwiches cut as I asked before wrapping. Bread was fresh too and delicious as it was their parmesan bread. Just made my luncheon go smoothly and easily. Will use them again. Don't know how they compare to other sandwich shops but they did a really good job for me. read more

This is a very good Jersey Mike's! It is clean, very well managed, the food is good, and the employees are very friendly! Today I had the California Club sandwich. My first time deviating from some version of a Cheese Steak sandwich. I was not disappointed. The sandwich included Turkey, provolone, avocado, and bacon. Yum! Of course I had it Mike's way! My sandwich was made by the super awesome Melissa and wrapped by the very sweet Liza (it was her first day!) Overall I had a very good experience at this Jersey Mike's! read more

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Jersey Mike's is probably my favorite of all the sandwich chains so my rating is based on this. Ingredients have been fresh on all of my visits. 4 stars on this visit because the bread was hard. Other than that, this is a good spot with friendly employees. read more

This location is in the Colonies Shopping Center tucked in the corner next to Starbucks. The husband and I grabbed dinner here tonight and our sandwiches were excellent. I love that Jersey Mike's freshly sliced their meat directly onto your sandwich and everything is always tasty and fresh. Do they have a ton of toppings? No. But what they lack in toppings, they make up for in meats and cheeses. I was also stoked to try their Rosemary Parmesan bread which is super yummy. We met an employee tonight named "Mango" who provided friendly and great customer service. I was disappointed that they ran out of their sweet tea but I did get a free small chocolate chip cookie for checking-in on Yelp. read more

Visited this location for the first time. Ordered a chipotle chicken Philly sandwich. Took my order to go. Got back to work. I was about half way through my sandwich and pulled out a medium length black hair. Completely disgusted, I opened the sandwich and there was another black hair mixed in the melted cheese. Called location to let them. Staff should definitely be wearing hair nets and the man who grilled the chicken should definitely cut his hair. read more

Very fast friendly and helpful :) Thankk you sooo much 10/10 service and 10/10 sandwich :) read more

Jersey Mike's Subs - A receipt - Sandwiches Near Me - Upland, California

I have ordered a giant chicken sandwich twice and both times I was given beef instead of chicken. I have. NOT eaten beef in seven years and it violates my religion. Why do they keep doing this to me? Is this some sort of a racial or cultural aggression to give me beef even though I order chicken? Why is it that I cannot receive the order of chicken and get beef two times in a single thirty day period? These sandwiches are expensive AF and they don't give customers a receipt and I now wonder if it is so they can ruin the order and not give customers the proof of their order. Are there some sort of sadists working at Jersey Mikes who like to deny food to people and play tricks with meat products that violate cultural and religious paradigms? This is not okay!!!! Came back after calling in and them promising to fix my order. The chef/cashier/representative tells me that a #99 chicken is not an order that exists at Jersey mikes. But once when I specified my order as a big kahuna with added chipotle mayo, a worker here advised me to to order it this way as a "chicken #99" who said it was a secret menu item . Today, apparently I am being told it does not exit. Is this really happening and why? read more

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Very good sandwiches, the meat is great. This is the only fast food place I have visited that wasn't understaffed, the employees had great attitudes and made my sandwiches with care. Will definitely come back read more

Just had dinner here. John and his team provided excellent customer service and very accommodating. We will be back. Thank you John.

First time we went, there was OK because we had the regular subs. Then we came back a couple times for gluten free, and unfortunately, the bread was terrible, with holes in them, and not fresh. They really need to keep gluten-free in the freezer until ready to serve, one time they said they didn't have any gluten-free bread at all. There are so many people now with gluten, allergies, or Gluten sensitive. It happens to anybody any age unfortunately We have found a few places that have delicious gluten-free bread, so hopefully someday, Jersey Mike's. Will follow suit. read more

Short dude makes the best sandwiches, always a pleasure. Love the location, keep it up ! read more

Jersey Mike's Subs - Number 13 by your truly - Sandwiches Near Me - Upland, California

Worst experience EVER. We ordered online, got home, and all three sandwiches were made SO wrong (meats and toppings were all switched). Understanding that mistakes happen, we called back and let them know, and they said we would have to bring our sandwiches (with a few bites taken out) back. I bring the sandwiches back to the restaurant, and the guy takes the sandwiches with bites (a major covid hazard, and he didn't change his gloves). Three people pull out the sandwiches and are going through them with their hands seeing what was wrong. They THEN remade two because they were so wrong, but refused to make the other one because I had only brought half back (leaving the half-eaten half at home bc gross). What an UNACCEPTABLE way to handle making the wrong order. This process ended up taking an hour, with no compensation for driving back and forth twice. In addition, the guy handed me back the sandwiches that 3 people were going through and said I could keep them. OH and didn't change his gloves after touching our sandwiches that had bite marks during a pandemic. Don't come here. Awful experience, and terrible managing. read more

This is my go to Jersey Mikes. Every time I come here this place reminds my of Chick-fil-A. Why? The workers are always super nice. You can tell this business treats their employees well because they're always happy when I come in. I don't understand the other reviews I read on yelp about horrible service. I have been here at least 20 times and every time the employees are nice. The sandwiches are huge and super fresh. I Love the fresh sliced meat and the soft bead. And I always get it mikes way because it's healthy and tastes delicious. The only thing I do not like is mayo. But that's my personal preference. I'll always be back. The only thing I would change here is, stop selling chips that when I look on the back of the bag it says genetically modified aka GMO. Let's go all natural chips please. read more

Jersey Mike's Subs - Sandwiches Near Me - Upland, California

Gear food and amazing customer service!!! Tim gave me a great first experience with jersey Mike's cooking me up the best Philly cheese steak. Will definitely keep coming back. read more

They make awesome sandwiches here, super fresh ingredients and very clean! Staff is very friendly and great service A++ read more

Their food/sandwiches are great, but sadly the service is terrible. Twice now I put in orders on their app and it states an estimated time it will be ready so I order then it returns with the order being done over an hour after what was stated. Then I tried to call and no one ever answers and the voicemail box literally says "memory full" and it hangs up on you. Get your systems figured out, please. We'll go elsewhere until you do. read more