We just ate here. Everything was going great, my sandwich was good till my wife pulled a hair from the chicken that was grilled. So Disgusting, So unsanitary, we are grossed out and asked for our money back. The young man said 'I honestly don't know how to do that' and gave us these vouchers with a purchase! What makes you think we'll go back? Ugh, we just wanted to get out, my wife threw up, she was almost done with her sandwich. So disappointed on how they handled it. read more

Jersey Mike's Subs - Fast Food Near Me - Tempe, Arizona

I have ordered from this location a couple times (through Uber Eats). Each time, I order two regular sandwiched. One to chow down at the hotel, the second to take along on my flights (usually a night flight). My most recent order, I tried two Jersey Mike's items I have not had before. The Tuna Fish sandwich and the California Club Sub. The Tuna was loaded with meat, could hardly hold it inside the bread (rosemary parmesan). Ordered it Mike's Way. Very delicious. The Club Sub (also on rosemary parmesan bread) had turkey, provolone cheese, bacon and avocado. Ditto on Mike's Way. I ate this in the cockpit. The aroma filled the air causing sandwich envy with the other pilot. Jersey Mike's, the best chain sandwiches in the country! read more

Get the OVB sub you'll love it! The sub consists of Lettuce, Tomato,Onion soaked in Oil and Vinegar!

It's unfortunate that businesses are not taking more time when putting your order together. I order through grub hub because the location of this Jersey Mike's Subs make it almost impossible to get in order eat and back to work within your lunch break. Several times we have ordered and several times the sandwiches are wrong ... BUT TODAY we ordered and the sandwich had Bacon that was not ordered!!!! And the person I ordered it for does not eat pork!!! Come on guys ... I really like actually LOVE your food when it's done correctly I don't mind paying delivery /tip charges and then for the actual meal if it comes correctly. Pay ATTENTION Jersey Mike's!!!! read more

I'm a big fan of Jersey Mike's, however this was a terrible experience. I delivered through Uber eats and was delivered the wrong food. I called the Uber driver and they came back to grab my wrong order only to tell me that the store was busy and they gave the driver the wrong order. I then called the store and was greeted with "sorry we were really busy tonight". I then asked for a refund for my food and they said they couldn't do that because it was order through Uber Eats. Long story short, don't order from this location. Management and employees are under trained and in sensitive! My kids went to bed hungry because of this screw-up. read more

First but not the last time having a JMS, for a fast food sub it was fresh, well proportioned very well seasoned.

Good food but made our sandwiches wrong. Still better than most competitors. Would go again but order separately so sandwiches not made wrong. Person cutting the buns made the error. read more

There have been too many times that this location has screwed up my order. I usually order through Posmates for delivery Once or twice a week. The order is as simple as can be. #44, only chicken - extra meat and buffalo sauce, nothing else period. Several times the sandwich was delivered with cheese, I'm lactose intolerant. A few times the wrong sandwich was delivered. The people working at this location are freakin lazy, retarded, an must be uneducated. read more

Jersey Mike's makes really good sandwiches. There's one by my house I visit here and there, and it's always really good! Today, though, my co worker went to this location on 55th St and Broadway, to pick up lunches for us. She submitted the order online and went to pick it up. I ordered a vegetarian sandwich and she specified that I wanted no green peppers and to have them put avocado, tomatoes, lettuce, and light mayo on it. They got the cheese right, and the lettuce and the light mayo. But I see no avocado and no tomatoes. I don't care enough to complain, but my friend calls the store to let them know they messed the order up. She requested a manager and spoke with Peter. She told Peter what happened and Peter said he personally made the sandwich and he knows it was made correctly. She said again, there is no avocado or tomato on it and I'm eating a lettuce and cheese sandwich. He says he put a light spread of avocado on it, so I open the sandwich up and see what looks like he wiped the knife on my bread after spreading avocado on another sandwich. I tell her this goes NOT count as avocado and he says he didn't charge me for it. That doesn't matter to me. I asked for avocado... I wanted avocado whether I paid for it or not! Ridiculous! Anyway, my co worker was offered the opportunity to drive BACK to the store and EXCHANGE my half-eaten sandwich for a correct sandwich. This offer is not reflective of good customer service. Like I said, I didn't care enough to complain, but after she did, I am disgusted by the manager's attitude. He told her she had to return with the sandwich to get a correct one because he doesn't know if she was "just saying" that the sandwich was incorrectly made. I don't know what other place would ask someone to take a second lunch break to EXCHANGE a sandwich that THEY made incorrectly, while also suggesting that the customer was LYING about the sandwich HE MADE HIMSELF. I absolutely don't recommend this place. The food is great when they make it right, but maybe only eat here if you are going to actually eat IN the store so you can get any issues corrected right then and there. Horrible customer service, Peter! read more

Jersey Mike's Subs - This is what the manager does when you ask for avocado. Thanks for cleaning your knife off on my sandwich! LOL - Fast Food Near Me - Tempe, Arizona

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So my usual location is the store on Rural and baseline. I was going there every day for 14 days and always got the same sandwich. but yesterday one of the managers told me that the way I order my sandwich is costing them too much money and if I wanted that sandwich it would be a lot extra(even though all I did was swap a meat). He was absolutely one of the rudest employees I have ever dealt with. Not only did he say f***ing sandwich to me multiple times he then ended up charging me 27$ for a giant sandwich that had always cost me 13.13.(military discount) So I changed stores. I went to this store #9027 on Broadway and told an Anthony and Miguel about my experience and they reassured me that how he acted was absolutely out of line and that it sounded like the overcharge was intentional to try and "fix his meat count". Both Anthony and Miguel are some of the best employees I have ever had the pleasure to be served by. I recommend this location because of their exceptional and above and beyond customer service skills. They even went as far as to apologize for the discourteous behavior of the gentleman at the other location, even though it is a different franchise. If any store owner of the Broadway location reads this, please reward Anthony and Miguel for their take responsibility attitude and overall good natured personality. I will be leaving a 1 star review for the rural location. Thank you, have a great day. read more

Mgmnt offered us a canned apology and 2 combo subs valid for 30 days @ this location. I live 150 'fricken miles from Phoenix. I MAY be up in April. Am I going to alter my schedule for 21 bucks worth of meat on 2 rolls to go to this spot? UPDATE: 3/27/19: Owner apologetically reached out again and offered me free subs at my home location. Told him all I wanted was a replacement for the spoiled one, no combos, no second sub as my Wife's Caesar wrap was fine. Owner is trying to do the right thing; I like that! More to follow. read more

This Jersey Mike's Subs sandwiches are too messy. I ordered this meatball sub Togo and it turned into a big soppy mess! The paper was soaked and over loaded with sauce. Less sauce and cut the sandwich in half-then it would be perfect! Also people were soliciting customers to buy perfume in the store and the parking lot. The staff knew and did nothing. I don't like feeling harassed and bugged while trying to pick up lunch. read more

Jersey Mike's Subs - Fast Food Near Me - Tempe, Arizona

Came in at 8:30 and was treated with a rude attitude because they closed at 9:00. Also not wearing there mask. Not the first time at this location. keep trying to comeback but I'm done. read more

Really liked the Philly Cheese Steak sandwich. Warm, full of veggies and steak. Bread was just the right kind of chewy. Staff was very friendly despite it being just before closing and I was probably the last customer of the day. read more

OK service. But unfortunately found a long dark strand of hair in my turkey provolone sub. If you're wondering, NO my hair is not of any similar resemblance. Given they were closing for the day within the next hour I simply accepted the LOSS. Will not be returning tho read more

An italian combo is my favorite Jersey Mike sandwich. Full of cold cuts and done Mike s way which means with everything--onions lettuce tomatoes hot peppers and oil and vinegar. Yum. Guy here today was super efficient and friendly. Hope this location stays open cause it is off the beaten path. Keep coming here and if u havent yet try it. read more

It's a sub place, so kind of hard for me to give it more than 3 stars, but our experience was good and I enjoyed my food. The workers were very friendly. My husband enjoyed his cheesesteak and I enjoyed my veggie. A little too much oil and vinegar for me but that's how it goes. Love the cherry pepper relish. It's convenient, I'm sure I'll be back. read more

Very good sandwich made excellently had the best toppings and the sandwich was made with extra love

I love the staff here. However, I have watched management "Zach" talk down to his staff too many times here. It makes the customers feel awkward and his staff acts depressed when he is there. Usually they are my favorite place to be. The staff is usually upbeat and super enjoyable. They up sell and do well. But not when he is there. I've also heard him be just mean during an employee review. I heard it and I don't even work there. Ugh. read more

Great cheese steak, however they do not provide ketchup. Should probably let u know that first.

We came in late and they were super nice. Jermel and Ayanaa took great care of us and made us some great sandwiches!

I had an appointment nearby and had about an hour to kill so my daughter and I decided to get a quick bite to eat Incase my meeting went longer than planned. We happened upon Jersey Mike's while driving and decided to give this location a try. It's in a small shopping center next to a Starbucks. There was plenty of parking and easy to get in and out with it being right next to s stop light. There were about 4 people ahead of us , but the line went very quickly. When it was our turn to order I was just a bit let down at the employees lack of interaction. From the look and vibe I got I felt it must've been a long day for the guy. I get it. You're tired or whatever, but your at work. Put your game face on. Maybe it's just me but I feel like the more people you make smile will make you smile. The day might bring a bit more joy for you or someone who may need it. Our sandwiches were great, tasted fresh and again were made very quickly and we were in and out in about 10 minutes. We took them to go so we could make sure we got to where we needed to be in time. Location was clean. Parking lot was a bit dark, but other than that it was an ok experience. read more

After a bad experience, owner Duane Layton reached out and made it up to me went back today and had a great experience that I am use to having. They acted quick on my complaint and made it better! Thank you guys read more

Amazing subs! You can taste the freshness in each bite. Absolutely love J Mike's. They have the best cold subs in the valley. Service was okay, but they are quick and get me back to work in time to enjoy. read more

Jersey Mike's Subs - Absolutely best cold subs in the valley. The service here is okay, but they're quick and get the job done. - Fast Food Near Me - Tempe, Arizona

I regularly head into this location as it's near my office and love to use the order online/pick-up feature. Today, my colleague asked about it since I've mentioned it a time or two so I ordered lunch for the both of us. We went in and per usual, the sandwich was ready right on time. When we got back to the office though, there was an issue with her sub so I called in to notify them. Lawrence immediately apologized, then without prompting refunded us and offered to make it up to us with a future visit. I appreciated his level of understanding and wonderful customer service. We'll definitely be back :) read more

Worst customer service at Broadway and 56th location in Tempe, Arizona. Zach the manager has no customer service skills at all. Will never go to this location again read more

Great location. Awesome service! Eduardo you're amazing! Always clean and super friendly location!!

Wow!!! I got greated as soon as I walked in with a gentleman (gotee) behind the counter in a true jersey accent. That was great, keep it up! Had a cheesesteak philly and it was the bomb. I'll be back! read more

I come to this Jersey Mikes frequently and I am never disappointed in this location! The staff is great and makes you feel welcome and my order is always made consistently. I have never had an experience where I left feeling less than satisfied. I specifically choose to come here because of the staff and the experience I get every time. read more

Never disappointed with this location! Everything is always so clean and I feel so welcomed. Eduardo's customer service goes above my expectations. He recommended the Italian combo sub and I absolutely loved it. Very friendly staff. Definitely recommend this place. read more

I am a regular here and not just because the food is great. The service is always on point despite them getting pretty busy. Kaleb is a great manager and always asks how people are doing. Keep up the great work! read more

First time being here and loved it! Super yummy and the customer service was really good. JB helped us and was super helpful with it being our first time:) Highly recommend over other sandwich places. read more

Think of this place like an upscale subway meets Jimmy Johns. This place definitely knows what it is doing. From the Mike sauce, to the meat and cheese selection. Mouth watering goodness. Last time I was here I got a #7 which hit the spot! read more

Love the subs here, especially being from jersey I appreciate fresh sliced meat on my sub! Which is few and far between in AZ. Cheese steaks are solid too, especially the Chipotle one. Service is never very good but whatever, I come for the food! Feels like jersey when nobody says hello or asks how your day is or says more then "NEXT!". Doesn't touch my favorite mom and pop shops in NJ THOUGH! read more

Ordered the Reuben since I've had mixed feelings with the cheese steaks. It was pretty good and the bread tasted fresh. Good customer service. read more

John at this location was the greatest. Awesome service, great attitude, and all around nice guy. My experience at this location was nothing less than excellent because of his service! read more

Jake Ingram was a great sandwich artist! He accommodated me everything I asked for. The sandwich tasted great. I am defiantly coming back in the future. Great atmosphere and food! I recommend to everyone! read more

I ordered 1 BLT and one Veggie wrap, both with Avocado. The BLT was perfectly fine, my coworker enjoyed her lunch. On the other hand, i did not get the veggie wrap, instead I got a pastrami sub. I do not eat meat so you can understand why I would be upset about this. They were short staffed with a line out the door. On top of that, we ordered online for a quick pick up and still had to wait 30min to get our food. They might be having a bad day, but I know what it's like to work in fast food and you always check your order before you hand it to the customer, it's just the correct thing to do. Now I have wasted my lunch hour and am unable to go back to the store to get my order corrected and have paid for something I cannot eat. read more

Called in a pick up order. Due to their on line menu not being very descriptive of all the options, I had some questions. The person on the phone got annoyed, and said "I don't have all day to take a phone order!". I ordered my sandwich. and decided to get food from Sacks instead. They can shove my unclaimed order up their noses! I don't think I'll be back to rude Jersey Mike's again. East coast assholes for sure!! SMH! WTF happened to customer service, and common courtesy? read more

I go to Jersey Mike's on Broadway multiple times for week for lunch. The staff there is very friendly and they even know me by name now. The the sandwiches are excellent. Destiney A. knows just how I like my sandwich too (mayo only)! read more