Me and my family come here at least once a week and the food is amazing here. It's also quick and…read morecheap.

I would've never believed that a Chick-fil-A would consistently offer poor customer service. I'm…read morenow a believer. In the course of multiple visits our orders have been wrong. These visits all occurred in the drive thru. The food quality is good, but the franchise isn't providing adequate training to their staff. Helpful hint, check your order before leaving the drive thru.

Great service. Greeted quickly upon entry and waitress came to the table. Food came out correct and…read moreonly a short wait. The fried pickles rocked and they have really good ranch. Burger special ordered with toppings, fried chicken sandwich with pickles, grilled cheese and hotdogs all came as ordered and enjoyed. Ambiance is a mix between fast food and diner.drive through option.

never again , horrible place . there should be a place for a 0 star. it was horribly stressful for…read more"training" but yeah thanks for waisting my time. for not working fast enough or learning yall are so unorganized , unhelpful and gave me so much anxiety always felt like i was on egg shells w yall like please thank god yall made me leave because i wouldve left myself , everyone was making me as a maid there at that point always asking me to do their work, while im stressing about my " training " work yall made me clean and and do everyone else's task rather than helping me learn the menu , or anything else. getting yelled at or pressured wasn't good , i should've been off training way before but yall gave me so much anxiety everyday , kinda always got sent home early too because of no service , how is that gonna help me learn . yall fire people for eating something , we work around food starving and sweating we also deserved a break time or something. firing people isn't always the answer end of story .

Staff is very friendly, and food is always well prepared. I frequent this location often, and it…read morenever disappoints.

Today 12/22/25 My husband and I took our family visiting from out of town to Biscuitville, to eat…read moresince we are traveling to see other family. There were six of us one person in their seventies. We decided to eat in and then get on the road. After ordering our food I went to get us a table. All tables were dirty as well as the floor. They seemed to have been busy so okay perhaps understandable? I returned to the counter to ask the young lady who took our order if someone could clean off the table for us. She replied yes but after some time I had to ask again. I was told by another young lady that the young girl I had already asked would do it as soon as she had a chance. After several more minutes, I asked who the manager was? I told her that my sister in- law was now cleaning the tables but the floor was very dirty . She said, that someone would clean it but that they were very busy. Not sure about the drive thru but at that point only two persons were in the store. Finally the young lady came to clean the table when I asked if she could sweep under the table ,her exact words were, " we only do that at the end of the day". I did inform the manager who said this was wrong and that she needed more training. The floor was swept but I am disappointed even with the manager's attitude. If you have customers who want to dine in how is the cleanliness of your establishment less important than those who are ordering? Wouldn't you make sure that customers could sit and eat in a clean space a priority? Not a good look. Ty.

My visit showed a low sanitation score. Obersvations are, Employees are not food handlers, not…read morewashing hands, and socializing among themselves. I will not return.

Ask them for mo Heavy Wipp cream, they put it on the Shake anyway, then When I requested to get…read moreone with No Cream, they took it & mixed it into the Shake & handed it back & said no cream... when the lady did this she turned around & laughed The manager whether gets on me and said she was going to call the police since she seen my phone & said I couldn't record them " putting stuff in our food that we didn't want for health reasons " I was recording myself & our conversation... I believe she is the same Rasist manager that was at Wendy's that ruined there service, and business, at least for white folks. I won't be back until she is gone just like Wendy's. Over there they would pull you over, and make you wait, and act as if they didn't want to serve you... attitude. I can eat where I know they will put stuff in your food and laugh about it... what cowards to do that behind people's back.

I have been to most Cook Outs in the Raleigh area. They are usually marginal. But this one is the…read moreworst. I have tried their burgers over and over. They are gnarly. Often the huge and the large burgers have the meat all bunched up in the middle of the burger. Like it started coming apart when they flipped it but they just served it anyhow. The workers are not very professional, the place is falling apart. Tiles cover the exterior, they have a lot of missing grout around the window. The building is tiny. Like an RV or a food truck. I feel sorry for the workers having to work in a tiny cage while the menu is huge. And about that menu--how about putting another copy for us to see while we are in line for 20 minutes? One reason your service is slow, is because folks have to look at the huge menu while they are at the speaker. Dumb. Then they start changing their order and take forever. And you don't even have the huge burger or price on the menu? What's up with that?

Those shakes? Wow! We went to get dessert after our meal at my daughter in love's house. The…read moreshakes were delicious. They are thick and full of the ingredients you request. There are hundreds of combinations from which to choose. I had the oreo and mocha. My husband ordered the oreo and peanut butter. Both were excellent.

Love the salads! They're good and tasty every time! Service is friendly. Its nice to be greeted…read morewith a smile. I especially like the Sanford restaurant

I was once a loyal customer. I realize that prices are increasing everywhere and this alone would…read morenot have demanded this rating, but...the chicken fingers were quite small. The fries had a taste, chewiness, and temperature that told me that they were cooked and held in a warmer to be ordered at a later time. The bread was mashed, probably by someone's fingers. I am going to try to attach two photos. One before I started and one what I choose to not eat. It's a lot harder to get a new customer than it is to keep a loyal customer.

The people or rood and the burrito didn't have meat inside of it and the other food I had was just…read morecould and had a lot of juice so I will not go back there again.

Showed up during the posted business hours and the store was completely closed. No sign, no…read moreexplanation, nothing. If your hours say you're open until a certain time, people should be able to rely on that instead of wasting a drive for no reason. I understand things happen, but at least update the hours online or put a notice up. Super frustrating experience, completely annoyed. Never coming here again unless I'm blackout drunk aka right now I HAD TO GO TO COOKOUT! Your honor, ARE WE DEADASS?!?!?!

I called to make sure they were fully open because normally it's just the drive thru…read more After 8 rings someone finally answered I got told yes we are open like normal until close. Got my 90 year-old mother-in-law, ready to go and out the door to get here and the door is locked. So apparently they are not open for normal service. very disappointing especially for someone who get out of the house once every 2 weeks. We went somewhere else

This is the most unprofessional unsanitized place I have ever been to for the amount of on food…read moreat this restaurant. It needs to be better better be fully stocked on everything. The way it shows on the picture is the way we need to get it when we order it nothing less. down to the people that there they need to come look at more profession and if they working around food, they need to and hairnet.