I have been to most Cook Outs in the Raleigh area. They are usually marginal. But this one is the worst. I have tried their burgers over and over. They are gnarly. Often the huge and the large burgers have the meat all bunched up in the middle of the burger. Like it started coming apart when they flipped it but they just served it anyhow. The workers are not very professional, the place is falling apart. Tiles cover the exterior, they have a lot of missing grout around the window. The building is tiny. Like an RV or a food truck. I feel sorry for the workers having to work in a tiny cage while the menu is huge. And about that menu--how about putting another copy for us to see while we are in line for 20 minutes? One reason your service is slow, is because folks have to look at the huge menu while they are at the speaker. Dumb. Then they start changing their order and take forever. And you don't even have the huge burger or price on the menu? What's up with that? read more

Those shakes? Wow! We went to get dessert after our meal at my daughter in love's house. The shakes were delicious. They are thick and full of the ingredients you request. There are hundreds of combinations from which to choose. I had the oreo and mocha. My husband ordered the oreo and peanut butter. Both were excellent. read more

Double sided drive through, walk up window, plenty of room for our truck and trailer. We tried: hush puppies, burgers, cheese curds, fries, Cajun fries, cheese quesadilla and a shake. Everything was made correctly and was hot and out to us quickly. With a menu like theirs and all the different sides, there is something for everyone!! I had the choc chip cherry shake, just didn't have much cherry flavor but was still good! read more

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I ordered my food and they were being stingy as hell with the amount they gave me. I paid 10 bucks, only to get a small amount of fries and I didn't even get what I ordered. They have rats and stingy people. read more

Great place for milk shakes that are soooooo thick you must eat them with a spoon! I would tell you how many different flavors they have, but I didn't have time to count! The ones I purchased were terrific. Just remember, this is a drive-thru and if you are alone, you want to be on the right side of the building so you don't look like a dope getting out of your car to pay and grab your food! (). I'll do it right on my second visit. read more

Awesome service! Friendly staff. Accurate, rapid service. Excellent food, well packaged. I was especially impressed with the young lady taking our order at approximately 8pm on June 13th. Very professional, upbeat, positive. I had just experienced poor customer service at the Food Lion nearby. The young man running the register there - who clearly hates his job - needs lessons from the amazing Cookout staff. read more

Warning: The black on the burgers is carcinogenic, which means cancer-causing food. https://www.youtube.com/watch?v=0wz-4ugmT-I&ab_channel=tipsonlinetoday https://www.youtube.com/watch?v=0wz-4ugmT-I&ab_channel=tipsonlinetoday Recently went to Cookout. The burgers were charred badly. The order for BQ was not filled. The man running the cash register was kind, humorous, apologetic. The handling of the food was rather crude -- wrappers were not folded but treated as if trash. I will never go to this restaurant or any like it. Their presentation is sloppy, messy, rude and they are unaware of this. The workers appear dirty, heads not covered, no gloves, clothing dirty, wrinkled. read more

I visit cook out for dinner tonight. Waiting in line for an hour and a half. It's been a long time I haven't been to this place the reason of their service and their food is always messy. And I noticed no one pays attention to what they're doing. I hope someone sees the bad feedback and reviews people leave. I am making my order and I repeat myself twice or a little bit over..... It's so bad that before I pull off, I ask him/her to repeat my order took them like 15 minutes No lie to respond back. They actually repeated it back, right, so I go and pick up my order got home and guess what my sandwich has no hamburger. Meat . My chicken wrap has no chicken. And my chicken nuggets and onion rings are almost burnt crazy to even do business in such a place. I wish that sheetz takes all of their business away. They will learn one way or another. And lied to you/not this Cook out has been the only disappointment of our city because I can go to another one somewhere else never have this problem or disappointment?. read more

I like Cook Outs food, but anytime I go, there is always at least one item wrong. C'mon y'all tighten it up!! I ordered two burger trays, one with fries and hush puppies, one with double fries. The tray with a single order of fries had more than the double order. Not cool read more

Cook Out - french fries in a styrofoam container - Burgers Near Me - Sanford, North Carolina

Just went through the drive through here in Sanford. Ordered 2 orders of chicken strips, a chicken sandwich, a cheeseburger and 3 regular Cajun fries. Got home to see that they only gave me 1 order of fries. Oh well, right? Then I dug into my burger which was NOT GOOD. No flavor at all, mealy ass tomato and soggy bun. I'm not sure why I was actually looking forward to treating my family to Cookout but I WON'T make that mistake ever again. Kids said the chicken strips were "meh". My wife did like her chicken sandwich though. read more

We stopped in this evening and there was a line at both drive-thru windows. After waiting approximately 10 minutes to order, I ended up waiting another 10-15 minutes to get the food. I ordered two burgers, two onion rings, and drinks. Upon finding a place to park and opening the bag containing all the food, I discovered the onion rings were haphazardly placed on top of the burgers. The two little bags containing the onion rings had been placed upside down in the larger bag so they spilled out over the burgers. Both burgers and onion rings were cold and the food at this particular Cookout was not as good as some of the other Cookout restaurants. read more

This is a hit or miss place. The staff is usually rude and management is too. You sit in line for 20+ minutes to get COLD food. Whenever you mention it to the worker, they get attitudes and don't want to fix the food. Would definitely not recommend. read more

Family came to town for a funeral. We waited 25 minutes in the drive through for the wrong order. The another 30 minutes to get the more correct order. The people working we're giving judge mental looks and had a bad attitude. We didn't try for a third time. DO NOT WAIST YOUR TIME OR MONEY. Go somewhere else. Worst experience ever at a restaurant. Definitely not representative of the John 3:16. read more

This is the worst Cookout Ive ever been to. It takes over an hour to get the food that you probably didn't order. The food is bad regardless. read more

Cook Out has always been a go-to for a backyard style burger This location is on one of the busiest streets in a small town so be careful entering and exiting. The burger was awesome, all three of my orders were correct and they got all the small specifics (no ice in one drink and extra in the other). read more

I really like Cook Out and usually its a safe bet when you order at any Cook Out but this one was terrible! They messed up my order completely and when attempting to address it the staff did not care. Would not recommend this Cook Out until the staff either cares about their customers or at least get their customers orders right. read more

I have never ever ever gotten the correct order here. I have given them chances to redeem them selves but just now yet again their staff has proven that they don't know how to read. Hang your heads in shame. read more

Good food but the wait time is ridiculous. On multiple visits I have gotten stuck in the line here and waited over half an hour. That's not an exaggeration. Enough to where I make sure I got a good book to read or a good show to watch and no where to be in a hurry. It is by far the absolute slowest fast food restaurant I've ever been to. However, the food is good enough to almost make up for the terribly slow service. read more

It's an okay place but not amazing. Sometimes the help is good and sometimes it isn't. The food is almost always out quick but sometimes it's sloppy. Shakes are great though read more

Good value for the price, but it is fast food. Would recommend for a quick meal, but not very healthy.

The food is good as always but the service is piss poor. The young belligerent lady behind the window said nothing to me the whole time I was there except "$5.93". Then closed the window in my face after she slung my food out the window. I had to wait on her to finish her power nap on the counter before she reopened the window so I could ask for catch-up. Once she rolled her eyes and puffed she handed me some and slung the window closed again. Now I'm heated, and I need napkins because I don't use my hair or clothes to eat fast food. So I wait on her to open the window, she huffs and puffs, and hands me TWO small napkins. Mind you she has still not said a word since "$5.93". Seriously cookout, hire better quality employees or mold the unprofessional ones you currently have. Oh and they want $15.00/hr... read more

Burgers are made fresh to order, you choose your toppings. Burger was delicious, charbroiled yet very juicy. Fries were not typical fast food fries, more like diner fries. Also had a strawberry shake with real strawberry pieces. Paid $8 for the meal..what a steal! Drive thru workers were extremely courteous and answered our questions as we had never eaten at a Cook Out before. We don't frequent fast foo chains often but if we are ever in the area we will eat here again! read more

Good fast food. I normally don't review fast food joints, but I wanted to get Cook Out on the map. Stopped through here twice so far and had no complaints. Typical burger spot and tasty hot dogs. Service has been friendly and fast each time. I recommend the cookout style hot dog with cole slaw on it. Lots of items on the menu to choose from; I'll be back. read more

They are most known for their ice cream shakes around here and boy do they deliver. They also can custom them to your liking and add different flavors together. The price is good and the food is decent. But I only go for the shakes.. read more

Best burgers in town! The fries are also top notch. I just wish they had a dining room.