Stopped by for lunch, only my 2nd visit but always good. I have not ordered to go, online or been here on a weekend or evening. Service was quick, friendly, great customer service, clean tables including the restroom. Moderate noise level and the veggie seem fresh. The bacon was crispy!!!! My favorite is always the turkey club, but when I'm feeling brave I will order the regular club. The bread does not hurt my stomach, I stay away from the mayo and the Mike's way just because in the past it has made me feel a bit sick. Overall it is nice to know there's a chain restaurant where I can grab a hearty sandwich. As always stay safe and healthy out there! See you at my next bite! Tima M. read more

Jersey Mike's Subs - #7 Turkey and Provolone - Fast Food Near Me - Maple Valley, Washington

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After my experience tonight, I had to do an update. I've seen several videos online talking about the off menu item... The number 99. It combines the number 56 and the number 43 and is basically a chipotle cheesesteak. Absolutely incredibly delicious. I can't believe I waited this long to try it. I substituted provolone for the American cheese because it has a higher melt point and I really enjoy the smoky flavor. It came with onions, peppers, jalapeños, and chipotle sauce on the roll. Spicy but not too overwhelmingly hot. You have to try this! read more

This location has really gone downhill. I waited 20 minutes past my pickup time, only to get poorly made salads with no napkins or utensils. The salads were drowning in mustard and lacked basic ingredients that were supposed to be part of the salad. The store was dirty, with food on the floor, which is both gross and a safety hazard. I'm done with this location and will be going elsewhere. Dept of Health also agrees, they inspected the store late September and gave them an "okay" rating. read more

Jersey Mike's Subs - Mustard salad anyone??? Note, not one bite was consumed before taking this photo. This was supposed to be a club salad made Mike's way. - Fast Food Near Me - Maple Valley, Washington

Had my first Jersey Mike's in years. Chicken Philly on point. Easy order and pick-up. Friendly staff

Consistently super slow, online orders typically taken up to an hour for me every time I have ordered from them. It's very common in these scenarios where there will be 4-5 people working but only one making sandwiches so my perception is that it's poorly ran. The quality of the food is typically good but I rarely have time to wait in the lobby 30+ minutes when I arrive which is typically 10-15 minutes after I put the order in read more

Terrible service this is the slowest team of employees I've ever seen at a sandwich shop. They ignore you and don't even attempt to get you your order in a reasonable amount of time. I've been here several times and I've never waited less than 15 to 20 minutes besides one time when I went to the store first to go shopping. Horrible service and rude employees. read more

Great service, fast and friendly. Food always taste amazing, fresh ingredients and the bacon is cooked perfectly! The owner seems to be very involved in the community as well. Always giving back. I will continue to support this location read more

A year ago this place was great. Now they have an okay food rating snd can never seem to follow my instructions. I ask gor no lettuce or tomato and always get no tomato and a crazy amount of lettuce. I just dont order online anymore. read more

This is my favorite sandwich store in the area. If I'm in downtown Seattle - I'm heading to TAT's - MPV Store is often busy & I'm good with that but it may take a few minutes to get a freshly made & sliced sandwich. I recommend the Italian, Mikes Way ++ add the spicy pepper smear. read more

Soooo soooo slow. Always order online and the last 3 times it took over 20 min to be ready. This most recent time (ordered a regular size turkey & provolone, that's it) it took 35 minutes...Everybody is so nice that works here, but I just don't understand how its even possible that it takes this long for one small sandwich read more

Amazing sandwiches. So good. They definitely try to feed the community and do a great job. read more

Jersey Mike's Subs - #2 6" sub combo - Fast Food Near Me - Maple Valley, Washington

Not that busy, and still couldn't get any good customer service. No eye contact or direct communication upon picking up an online order. Mostly confusion in trying to locate my order. The manager was actually the rudest, not saying a word as she eventually placed my order on the counter. I wasn't even sure it was mine, since she said nothing. None of the employees seemed to have a clue what was going on in there. On top of that, the subs were drowning in oil. Not good. Won't be returning. read more

Jersey Mike's Subs - Fast Food Near Me - Maple Valley, Washington

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I like their service and fresh food. Looks pretty nice. Even in peak hours as the wait times are long it's a good place to go.

The girl that ring me up tried to charge me $3 for a water cup. I said it's just for water. I asked her twice if that was correct and she said yes. I should have asked another employee. She needs to be trained better. read more

Great customer service, friendly environment and a willingness to commit to the bit. The subs are better than subway too. Great food read more

Jersey Mike's Subs - Amazing employees - Fast Food Near Me - Maple Valley, Washington

idk who tf made my order but you really need to get your employees to all be doing the same thing and the same portions. asked for extra mayo, mainly because whenever i add mayo to my sandwich, its basically still dry because of how little mayo is there, my sandwich looked like it was literally dunked into the mayo container lol. i ended up having to remove almost all of the mayo from inside my sandwich and had to clean the entire outside of the bread plus the paper it was wrapped in was soaked. this is not the first time this has happened. i worked for the company for a while and if i would have put this much mayo on a sandwich, elizabeth would've fired me. please re train whoever was working today (12/29/24) because they made my sandwich inedible and i am honestly disgusted. read more

What more could you ask of super fast sandwiches? Wish they put the mustard on the sandwich for you.

After I saw a YouTube review show in which the influencers compare menu items from 2 fast food restaurants. Both of them gave high marks to the cheese steaks from Jersey Mike's. I have never been to Jersey Mike's and I love roast beef sandwich. So I googled and located a Jersey Mike's in Kirkland, went there and ordered a Philly Steak sandwich. The first thing I noticed when I unwrapped the sandwich was how gamey it smell. It usually means the beef is not fresh. After I took a few bites, I noticed that there is no taste at all - bland and tasteless. I ended up throwing half the sandwich in the trash. Perhaps the review was fake or paid for or just the Kirkland franchise was bad - I do not know. One thing I know is that I will never go back to Jersey Mike's. read more

Been to this location a few times now and it has been great every time! Everything tastes super fresh and the employees are doing the best they can. It's always super busy every time and I can tell some of the workers are new but they're doing a great job and the teamwork seems to be there which is great to watch! Will be back :) read more

High energy staff in here, sure to leave a smile on your face and your belly full! Sandwiches are good too, but the staff is what makes it.

The service was amazing and the servers can comit to the bit. Would recommend coming to this place to have a fun time. The food is also really good. read more

Jersey Mike's Subs - Wore swimming glasses the whole time loved the experience. - Fast Food Near Me - Maple Valley, Washington

Amazing service, these guys are amazing, super friendly, amazing environment, great food, willing to commit to the bit read more

Jersey Mike's Subs - Fast Food Near Me - Maple Valley, Washington

No idea why this Jersey Mike's is poorly reviewed. This is a go to for pickup in our house, the sandwiches are always finished quickly, and are always top notch for taste. read more

Made an online order 2.5 hours before pickup time. Got there, and they never made the sandwiches because they said they sold out of bread. They never notified us that the would not have our order ready. I feel like they could have reserved our bread for 3 sandwiches given we prepaid and there was ample time to plan. At the very least they could have sent us a notification that the order could not be fulfilled BEFORE we wasted our time to drive there and deal with asking for a refund. read more

I ordered a mini tuna sandwich with mustard and mayo and there was so much mustard and mayo it was dripping from the bun and there was the tiniest bit of tuna - more celery chunks than tuna.... I normally like Jersey Mikes and am willing to pay a little more because it isn't cheap - but I am so disappointed and feel like I have no desire to return to this location. If I could post this comment and give less than one star I would but it won't let me. read more

You really can't go wrong with a sub sandwich as a meal option. Better than Subway- JMS offers hearty subs in several filling size options. What's even better, is that you can pre-order through their website and pick-up. No waiting in line! I hate lines! I came here during the COVID pandemic. This location was strictly following safety protocol. Dining room closed off. A barrier between guests and assembly line that prevented people from potentially exposing their germs to sandwiches. I will definitely visit here again during the pandemic. read more

I have to start by saying I really like Jersey Mike's food. It is good food for the money. I do have an issue with this franchise location. I have been to other franchise locations in other states, and this location is BY FAR the slowest i have ever eaten at. There doesn't seem to be any structure in who is running the slicer, who is topping the subs and who is operating the cash register. The time it takes to glove up to make a sandwich then deglove to take cash takes time away from making sandwiches. This is even worse with online orders. I had an order that said would be completed at 11:10, but was really done at 11:40. NOT GOOD MAPLE VALLEY Jersey Mike's. I'm sorry but I will have to stop getting my lunch there. read more

Found light blonde hair in my sandwich, workers only offered me chips. How terrible and disgusting. Lost my appetite.

They prioritize telephone orders, so don't expect prompt service, even if you are the only person in the store. Sandwiches taste good. One service worker was extremely rude when I last visited (11/2/23). read more

I had never had Jersey Mike's before I visited this location, I was always a basic Subway kinda gal. I know...I know... I've definitely been missing out. At first I wasn't too sure, as I didn't like a lot of the ingredients that came on the sub (but that is just me - I'm pretty basic when it comes to sandwiches). The owner had been sitting behind us and noticed we were hesitant, and got up to introduce himself and walk us through the menu. He insisted to give them a shot... so we did! Yum! My boyfriend got the Mikes Philly Cheesesteak and absolutely devoured it - he loved it. I got the Turkey & Provolone, and had it pretty basic with the oil on the side. It was really good! I enjoyed it!! Will absolutely be returning here in the future. Great food, great customer service by the ladies making sandwiches, great management - looks like a fun and happy environment to be working in. Thanks Raffi! read more

Huge fan of this store and the owner. BUT yes there is a but it takes FOREVER to get your sandwiches. I've been her now for 17 min and there is still 4 people in front of me and 7 groups of people behind. The online orders also affect the efficiency of how fast they move people through. If it wasn't for it being slow most of the time i would have given them a 5 star. My family eats here 2-3 times a week so we see this all of the time. read more

Very friendly service! Friendly staff greeted us upon entering! Adjustments made to customize my order and the subs were very tasty! read more

Jersey Mike's Subs - It's the best philly I can get here in Maple Valley! - Fast Food Near Me - Maple Valley, Washington

Great sandwiches. Terrible online ordering service. You can place an order, show up 15 minutes later when it's supposed to be ready, and watch customers in line that show up after you get their sandwiches first. They will ask your name, if they even acknowledge you without saying something, and then say your order isn't ready. But they won't put any priority on it even though you are waiting and it's supposed to be ready. They help people in line and even that come in after you first. Then when your order is ready they won't tell you, they'll ignore you. You have to step in line and get their attention and they act like you are being rude. read more

You know, things have been stressful since COVID hit, and I've noticed that as businesses become short staffed, customer service suffers. That is NOT the case at Jersey Mike's. We've been ordering a lot of food online lately, and while most of our orders from other places have had mistakes, our sandwiches are always perfect. I'm hella picky too, so Jersey Mike's has my respect for sure, and will continue to have my business. I appreciate the care that I can tell is going into our orders! And, do yourself a favor and order a cookie. OH MY GOSH THEY ARE DELICIOUS! read more

Just a quick update. Somebody please train these foo's. They are slow as a muthafuka in there.

Love these hot subs. Staff is normally pretty in top of it. Busy days they still have their smiles. They have a great variety of fresh ingredients. The owner is very community oriented. So I love supporting his business. read more

the blonde lady at the register was very rude. She was not treating her employees politely and way obviously not will to help customers out. All other employees were very helpful and friendly. As someone who has worked in customer services I could tell she was making a toxic work environment. I hope that the employees are being treated nicely. read more

If I want a sandwich I tend to choose jersey mikes. This location has recently got some new staff and they seem to be doing a good job, I've only ever had one problem where they mixed my sandwich up with someone else's, but I wasn't too upset because they were really swamped, and they got me my sandwich once they realized the mistake and gave me a coupon for a free sub. So pretty good. read more

Unable to make an order to correctly, when they mess up, they're unwilling to fix their mistakes. I'm out $19 for a sub combo, stuck with someone else's order and their solution was to mail me a coupon. I asked for a refund and would not budget. Only solution is to mail me a coupon. I asked for manager and they're not willing to get the manager or say when they work so I know when to expect a call from them. If you're going to charge a premium for sandwiches, get the order right. read more

I really love Jersey Mike's subs. I'm glad to see they opened up one locally. Their portions are out of control and the combinations are great. The owner is very nice and usually present every time I have been in there. The Philly cheesesteak is to die for if you're looking for something warm. Ask for pickles on the side as a nice little treat as well. The only reason I knock it down one star is because I feel for a sandwich it's a little overpriced. read more