Haven't been here for a while. Friday at 2:00pm. The front…read morehas gotten real impersonal. No menu displayed in the usual spot just pictures. You are forced to go to the kiosk to see what they have. No one even at the front register (1) anymore. Typical impersonal self service and if you are not somewhat tech savvy, well...... That said food is ok for Taco Bell. We would come again when desperate since we can kind of figure out the self service now.

i ordered my food at 10:20 i didn't received my food until 11. 40 minutes to make some tacos is…read moreridiculous all the workers were slacking off walking around and wouldn't come up to the counter after i was waiting there for 10 minutes.

The cheesy garlic beef is amazing. The people are really nice and I've come back 10 times and I…read morelive in Chicago. The bread is soft and mushy unlike a lot of beef sandwiches that use a hard or more Italian roll and I think that's probably why I like it so much, it literally melts in your mouth when you take a bite of the beef sandwich. They have awesome deals like dollar shake on Saturday dollar dogs on Tuesday. I haven't ordered the burgers or anything because the beef are so good. I keep coming back for them. Thank you, Beef Shack of Huntley!!

Beef Shack is proof that sometimes the best therapy comes with burgers and fries…read more The burgers are juicy, flavorful, and messy enough that eating one in public requires a level of confidence I simply don't possess. The fries disappear so fast I'm convinced they're secretly evaporating. The only reason it's not five stars is because every visit creates a new problem: now every other burger has to live in Beef Shack's shadow. That's a lot of pressure for the competition. Service is always good...no complaints there. If you're in Huntley and craving a great burger, this place absolutely delivers. Just don't wear a white shirt unless you're looking to leave with a ketchup souvenir. I'd happily come back again... probably sooner than my doctor would recommend.

We ordered our food using the app at 6:49pm. The order area was very crowded with people waiting on…read moretheir orders. We did not get our order until 7:29 pm. We were not in a hurry so it was fine. The dining room was very dirty. There was a woman dressed in a uniform sitting in the booth with an iPad, not helping anyone... maybe she was on her break. There was a young man who kept saying, I am sorry we are short staffed today. Once we got the food everything was prepared perfectly and was delicious as expected. They even included free sugar cookies because of the wait. Will be back again

We visited for National Hamburger Day, hoping to use the "free burger with purchase" app deal…read more Unfortunately, the app crashed, and since the deal was app-exclusive, we couldn't redeem it. The manager did try to make things right by offering a 10% discount on our total order, which we appreciated. However, the food itself was pretty mediocre. The burgers were bland, and the tacos were incredibly dry. Surprisingly, the best part of the meal was the curly fries--which tasted exactly like Arby's (ironic, considering this location used to be an Arby's). To top it off, the service was incredibly slow, and it took forever to get our food. On the bright side, the staff was very friendly, but the slow service and subpar food mean we probably won't be back.

You can call ahead and order your broasted chicken. We usually do a dinner. They have a vinegar…read morebased Cole slaw that is delicious. Only cash, which keeps the costs down. Pricing is very reasonable. Not really an eat in kind place but we bring insulated bags to keep food hot on trip home.

so I've been coming here for a while and not much has changed over 20+ years: of course there's a…read moredifferent person doing the food for cash exchange; still have wooden picnic tables under the canopy out front but w/o window service - orders and payment and pick-up are handled inside; dining room has a dozen or so tables and seating with a little padding (more for appearances than effect) started with a small cherry dipped twist because the chickens are cooked to order and take about twelve minutes; the fries are skinny hot, crisp, and fresh; slaw is chopped and vinegary instead of sliced -n- creamy and I can't help but like it because it's a little sweet; chickens are smallish but broasted; so crispy and crunchy, tender and moist, and comes with a soft roll and instead of a biscuit because it always has... getting to be late in the day and late season and there's a chill in the air. lots of carry out but nobody hanging around. sign on the wall says they haven't picked a closing date yet but it won't be too far off now. seems everyone has something better to do besides hanging around eating chicken but I can't for the life of me guess what that would be... unless maybe ice cream?

I work right next to this place. I CAN'T STAND THIS PLACE! Over and over it's always something…read more From waiting for carry-out until they clear the drive thur to leaving something out of my order. Rude staff except one person. CON'S heavily out weigh the PRO's.

Absolutely awful customer service from the manager. Forgotten food made worse…read more... I ordered 2 biggie bags, 1 burger combo meal, and a large chili. There was one person in line in front of me. They had me pull up to the second window. Brought the food to me in a reasonable time. However, we get home and we're missing one of the biggie bags. Mind you, they were not busy at all. Of course I ask to speak to the manager, then he blames his employees and says "They're just kids, they probably messed up, I will talk to them." Then he is only trying to figure out what item they forgot. After much deliberation, due to him not being able to communicate or understand a simple complaint of missing food. He tells me to come back (I had told him I live 15 minutes away) and he will give me my biggie bag. I tell him I'm not interested in driving another 30-45 minute round trip to get my food I already paid for and you forgot. That would be highly inconvenient the customer. He says "it's only 15 minutes." To which I responded by telling him that is not a remedy to the poor service given. I instead ask for a refund, he tells me he can only refund if I come back to the store. I tell him, can you just give me a credit for $15-$20 or something? He says no, because we only forgot the biggie bag and you got the rest of the food. I told him to forget about the credit or refund and that I would not be returning in the future. His response was "email corporate."

Great service and consistently good food here. It is especially good if you stop by when they first…read moreopen and have freshly prepared dishes. I really appreciated the accommodations on my recent visit here. I was getting lunch for my senior father and asked them to slice the teriyaki chicken into smaller pieces, which they gladly obliged. Panda Express holds fundraisers each year for non-profits and has scholarships through their Panda Cares program. The gal at the drive through was so friendly, patient, and very sweet. She had a big smile on her face the entire interaction. Thank you, Panda, for providing good food, great service and impact to others in our communities.

Sunday 6:30pm. Unfortunately, when you have too many kids working behind the counter, they don't…read morepay attention to what they're doing with the food. We ordered three panda bowls and the kids were talking so much that he filled 1 of the bowl only 2/3 the way compared to the rest. Kind of disappointment for the person that got bowl. And it was so obvious by looking at it and weight. Unfortunately, we weren't paying attention. and only found out about it when we got home. Plus rice was a bit under cooked and crunchy.

Why is this location even in business! Closed at 3pm on a Saturday. A couple other times i've came…read morethey are randomly closed. Not professional at all.

The two JJ's that serve Huntley, IL. Plain suck! You cannot get anything delivered, and when you…read morego to either location for a sandwich, they might not even be open within the advertised hours. Doors locked and lights off. Also worth mentioning. The price they charge for a lousy 8" Sub is ridiculous! I canceled my account with them today. Plus, Marketing do better with the incentives. I'm tired of the useless spam you people try to get though the door.

Great food at reasonable prices. Service is spot on. Not much ambiance, but not looking for that…read moreat a sports bar

Their Happy Hour half off burgers deal is not so happy. They advertise this special, but fail to…read moremention that buying a drink is required. If you don't drink beer, you need to spend $4 on a fountain drink. So you actually only save a couple dollars on their half off deal special. Not truly half off after all! Pictured is the advertisement that is on each table. It promotes the deal clearly, but requiring the purchase of a drink is not readable. What a scam!