Absolutely amazing service! Everyone was extremely enthusiastic and happy to be working.

Our sandwiches were so bad. Whoever made it put it on bread that did not taste fresh. The bottom of the sandwich was hard. In addition there was so much mayonnaise on it the bread was soggy and the lettuce was wilted. By the time I got home with it (10 minutes later), it was disgusting. My husband threw his sandwich away - which I have never seen him do before. I realize we picked the sandwiches up at around 4:00 but I still would have expected a fresh sandwich that did not turn soggy. I have gotten sandwiches at other locations and had good experiences. I will never go to the Polaris location again. They give Jersey Mike's a bad name. In case the manager reads this, we visited your location on Thursday afternoon (July 16). read more

Is this what we're paying for today ? This place has gone so downhill . The service is awful, the bread quality is a joke, and prices continue to rise( understandably w/ economy) Give great service w/ quality food along with guest satisfaction and you'll get repeat business. Keep the clowns and they are clowns btw working there and I'll count the days when this location fails. Not first time this has occurred but today my patience w/ today's lack of customer service made me walk out. As I did the person that I was most upset with told me to have a great day acting like I was in the wrong. No apology no empathy for customer satisfaction. Do not go here if you're looking for true Jersey Mikes food or service. You'll only be very disappointed read more

Jersey Mike's Subs - Tomato - Sandwiches Near Me - Columbus, Ohio

You cannot NOT love everything on the menu. They are so good at specializing for picky eaters. Get the fancy bread & toasted! They'll customize it to your liking! BUTTTT- the biggest part is their huge donations to local charities (& beyond). JERSEY MIKE's - BEST Sandwich Shop- West of the Jersey Shore! read more

I eat Jersey Mike's a fair amount and this store has been giving me issues. Sadly, they are the closest to where I recently moved. Even when they aren't busy/packed, they are slow and very inconsistent as far as quality goes. It's the saddest Jersey Mikes I have encountered even coming all the way from California read more

Amazing service and food! stop in and see Ashley and Britney! very fast and and very efficient! overall great customer service!

Very nice place very clean and the workers are really nice to everyone. I really like to go there.

Terrible service. They asked three times what we ordered. They have 5 employees, and most of them don't seem to know what they're doing. Then I told the girl with the long braids that the Diet Pepsi wasn't working. So she continued to file her nails. Then instead of refilling the Diet Pepsi or asking me for a refund. She just continued to file her nails and stick an out of order sign on it. Worst Jersey Mike's I have ever been too. read more

I normally go to a different Jersey Mikes, but decided to go to this one since I was in the area and the service was honestly so terrible! We walked in and the girl at the counter was very rude, not just to us, but her coworkers. I didn't feel welcomed at that location. I had to repeat my order several times and they still made me the wrong sandwich. Finally a different employee finished taking my order and helped me out with a much better attitude. The good thing is that the dining area wasn't messy. I just had to keep asking for everything since what I needed wasn't stocked up. The food was also disappointing, I felt like it really lacked flavor. If you want better service it's better to go to the one in Worthington. read more

Jersey Mike's subs are the best of all the national chains. They are close to what I remember getting from the local deli while growing up. Great subs and the service is always great too. Kudos to Jersey Mike's for their participation in the Day of Giving (yesterday) and for all the folks who turned out to support this charity event. This location was raising money for the Alzheimer's Association. Many thanks to Jersey Mike's. read more

I l'll keep it short. Been getting sandwiches at the Polaris store for years. The stopped using certain breads for sandwiches and wraps. The guy wrapping ine sandwich crushed the tomatoes into a mush and, no exaggeration, but the roast beef had absolutely no taste whatsoever. I don't know if theyre cutting corners or what but I'm not willing waste money like I did today. Very disappointing as we usuall go there a couple times a month and have for years. Food has changed. Sorry for not being short inthis review, just wanted to be clear. read more

Staff is amazing. Always friendly and tried to accommodate. There are some off menu items. If they are not busy and you want to try something not traditionally on the menu they will do their best to do it for you read more

Those poor employees. They were doing the best they could. We went on a Saturday around noon and not only was the indoor service line long, but the group of Doordashers waiting on pickup food was NOT dwindling. There were four young people working as fast as they could to serve upwards of 20-25 people. This location needs more employees and help from higher management! Food was excellent. read more

This location used to be amazing however it has gone downhill. They have 5 workers and about 2 are actually doing work so it takes forever. The girl slicing our deli meat said she was going to slice another order with ours so we will get 20%, okay sounds fair. We go through the line the next worker asks me if this sandwich was mine. Uhm I'm not sure which one is mine because you have about 10 stacked up but we figure out it's mine. I tell him what toppings I want then he goes to wrap it up to which I have to remind him the sandwich comes with bacon... shouldn't you know what's on a sandwich from the menu?? Then we get to the end they tell us we are good to go to which we are confused because we hadn't paid but hey maybe they felt bad for how poor the experience was. But then he rang us up and didn't give us our discount at this point we are so ready to get out of this place so we just pay. If you want freaky fast go to Jimmy John's if you want awful and slow go to this Jersey Mikes. read more

The staff was extremely welcoming even though it was getting close to closing. The place was clean. The food, as always, delicious!

I'm usually very fond of jersey mikes, Ive never had a bad experience until today. The food was mediocre at best, the girls that were working were very rude and seemed like they didn't want to be there. I dined in 04/12/25 around 3:30pm, and the dining area was a mess. There was food all over the floors and the tables. I walked up to the counter after dining and stood up there for about 6-7 minutes before I was acknowledged just to get a bag to take the rest of my sandwich to go, even though both of the girls were standing around at the counter chit chatting and calling jersey mikes customers "animals". I was very dissatisfied with my experience, and will not be returning to this location. read more

The sub shop is very clean and feels pretty open. I ordered the meatless porta bello mushroom cheese sub, my bro had a chicken cheese sub, and mom had an Italian sub. I do not remember the actual sub names. The subs did not come with lettuce, tomatoes, vinegar, or seasoning unless you specifically request it as they didn't ask. I advise being ready to ask for it "Mike's way" if you want that. Kind of wish they had more veggies to add, but a hot sub was good. This was only my second time and there was a line so didn't get to look as long as I wanted. They did bring the 2 hot subs to our table once ready so that was nice. There are fountain drinks and the bathroom is clean. read more

First ever Mikes visit. The food was fantastic. I'll never pick another sub/fast sandwich shop over this over one. Their subs are phenomenal. The lady was rude. I'll never go back in this one again. Really simple formula. Treat me decent and sell me good food at a fair price and I'll come back. Fall short on any of those and you change me return chances. Treat me bad and I'll never come back. I'll never come back to this one he lady was rude. read more

Traveling cross country it was difficult to find a Jersey Mike's on my route. I stopped right off the highway and was having a craving. I checked yelp and what to my wondering eyes should appear... I was just a mile away. It was storming a lot on my drive to I stopped to get a sub in a tub to throw in the cooler for when I stopped later for the night and needed to eat. Everyone was smiling and friendly. My #13 in a tub was ample and with out being asked they even cut the meat into pinwheels and asked if I wanted it cut smaller. *gasp* That's NEVER happened before. I was pleasantly surprised. Sometimes a simple question can make all the difference in the world. Always good to know there's a place on the way I can stop for my fix. read more

Not as good as it used to be. Over the years I have eaten at so many places that I begin to compare similar restaurants to each other. There are so many better sandwich shops to eat at that taste better, cheaper and more filling than Jersey Mike's. Free food is supposed to taste better, isn't? Well not here. I used my Birthday coupon which was for a free sandwich & drink. Order Regular size #44 Buffalo Chicken Cheese Steak- Franks redhot sauce, lettuce, tomato, and blue cheese dressing. Regular size drink. I chose the root beer and a refill of the vanilla cream soda. The sandwich was overpowered by way too much Franks redhot sauce. I couldn't event taste anything else. I might have just eaten bread and Franks for all I know since I couldn't taste anything else. The Stubborn sodas (root beer and vanilla cream soda) were not that great. Stick with the Pepsi products and you'll be fine. The quality of the food is subpar. I was not impressed at all. In this case free food does not taste better. Let's talk about prices for a moment. Had I purchased this meal it would have been $8.75 for the sandwich and $1.99 for a drink. I cannot say that for 2 people to eat here costing $22 + tax would even be worth it. There are much cheaper places that service way higher quality food for much cheaper. Side note - there are high chairs, but no changing tables in either of the restrooms. Not impressed at all. read more

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Picked up a couple of regular subs. For $7.25 a piece I felt they weren't worth it. Not a lot of meat on the turkey sub or turkey club sub. Didn't taste that great either. Staff was friendly and the place was clean. read more

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No ketchup. They acted surprised I was surprised they don't carry ketchup. As if their fast food chain is above this condiment of simpletons. Unpleasant attitudes there. I won't go back. read more

I really like Jersey Mike's subs. Having said that, it's more of how I was treated that they're getting 3 stars. They have a sign on the door for masks being required again. Two weeks ago they didn't but now they're back on the bandwagon. The Hispanic woman who finished my order was extremely rude and it was evident she was in a huge hurry to get me out the door because I didn't have a mask on. I HAVE AN EXEMPTION. Yes, those are real things. Instead of asking me about it and have me explain that, she chose to be rude. This is Not the first time I've experienced rudeness from this woman. Disappointed. read more

have the screenshots to show the website was malfunctioning. I called because the online order system isn't working. They promised to honor my online coupon and after I drive all the way there they said that would not. The person I spoke to on the phone refused to come to the front and talk to me. Kristi lied and said she was the manager and that the other girl said she would see. This wasted my time and gas and as I'm pregnant in my 2nd trimester made me extremely emotional. Please rectify this situation. from my iPhone They simply refused to honor any of the deals after they lied and said hey would.! read more

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I go to Jersey Mike's for their Tuna Sub. It is the best around. No reason to go anywhere else!

lady charged us $6 for a water cup cause we got a lemonade and then refused to give us a bigger cup

OMG. My sister just brought me here and it is life changing! Fresh and delicious. Meats sliced fresh soft but hearty bread. Just 100% across the board! read more

Jersey Mike's Subs - Look at the yummy!!! - Sandwiches Near Me - Columbus, Ohio

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When you done with their sandwich, and you crumble the wrapper into a ball, I had a moment of semi-closure. Plus the cane sugar soda was pretty good. The wrapper isn't cheap. A few extra pennies goes a while. read more

I would give 5 starts as I would any JM's but this location has chosen to add a TIP line to thier CC paper so that when I sign it I have to be the ahole denieing the 7 dollar hour kid behind the cash register the extra 2 bucks. 1. Most Jersey Mike's do not add the tip line to thier receipt. 2. What am I tipping for, to stand in line getting my samdwich made or get my own drinks, what!!? 3. To the owner of this location. Get real if you think they need an extra buck why don't you do the right thing and you give it to them. read more

I"ve always been a fan of JM's in general, mostly back when I still ate meat. Today I grabbed lunch due to a coupon for free chips/drink. My veggie sub is bland bland bland. They really don't offer much in the way of toppings. Green peppers, cucumbers, lettuce (the shredded no nutritional value kind) and tomatoes. Maybe the veggie wrap is better, but I probably won't return. I should point out the service was great, but then I was there early and probably the first customer of the day. read more

My favorite sub chain! The new bigger location doesn't hurt either! Always excellent subs. I love how the cheeses and meats are sliced fresh for your sub. They have meat options you can't find at other regular sub places like the ones found on the Italian(EXCELLENT!). This has been my go to spot for cold cuts for a while but I had been sleeping on their hot selections. The wraps and cheese steaks are awesome also. The fried pastrami is so good! The only downside to Jersey Mikes imo is that it has spoiled me and I can't enjoy places like Subway anymore. read more

I hate this. Jersey Mikes used to the very best sub in this area! But for the past few months they have been going down in quality. I am not sure why. But the bread is tougher and the toppings are barely there. I used to go here every week. I now go maybe once a month just in case it's getting back. Tonight was even a bigger disappointment. Lettuce was almost nonexistent, only half of what I asked for was on the sandwich. I ended up adding from my own frig to have enough to even call it a sub. Very very sad. I wouldn't be back. read more

Order is always correct & hot. Chipotle cheese steak is my go to. Never disappoints. Boyfriend loves the good old ham & American cheese sub. Fresh sliced meats & cheeses really make the sandwiches. The bread is always fluffy & fresh too. read more

I come here when I'm feeling lazy to cook sometimes. Although if you ask my fiancee this place is the best place on earth because of their #43 the Chipotle Cheese Steak which is like a philly sub. I don't know how he does it but he can eat this sub everyday. I prefer their wraps because they are the healthier alternative. If you don't believe it, go try the place! read more

They are now at their new location directly in front of Target. It is a bright new store and it really increases the likelihood of staying there to eat. The menu has been pared to the essentials and is full of mighty tasty choices. There are a lot of sub choices in the area but they more than hold their own. read more

These are the best subs! The philly is my favorite. The hot relish is a great addition to any sandwich. The pricing is fair for such a great sandwich. I also like the Italian sub. This store is very clean and the bathroom is also clean. read more

Seriously, 25 minutes to make 2 basic philly subs when I am the only person in the place. I think they forgot 1 until the girl up front checked the order and then they started making another. By the time the other was finished the first one was super dry and burnt. Tasted gross! read more

So good! The employees are super nice which makes you want to go back. The worst thing about most fast food chain places is that the employees usually seem like they hate their life,but everyone here was great. The meat is freshly cut right in front of you which I find cool too. read more

I like this Jersey Mike's because of the food itself and because of the service. I am a huge fan of the subs and fresh cut meat. But the service is always fast the people are friendly on a consistent basis. I cannot name a time where either was not the case. There are several locations in the north Columbus region I've gone to and this is the most reliable and enjoyable. My favorite is the club sub, mikes way, no tom, add spicy mustard on white. read more

I can't believe I spent so much time eating at Subway when Jersey Mike's exists in the world. The Italian was the first one I tried, followed by the club. The meat is sliced fresh when you order it. Mike's Way is the only way, in my opinion. The vinegar and herbs really make the sub stand out. If you're a sub person, go to Jersey Mike's! That brown paper bag with the little twist at the end that they hand you your sub in is all part of the experience! read more