Wow. Probably the dirtiest and worst run Jersey Mikes I've ever been to. Only two employees on duty at lunch time. One handling the internet orders and the other handling the walk in customers including making the sandwiches and ringing them up. Took 15 minutes for me to order with only two people in front of me. The store is filthy. Old food and lettuce all over the floor and counters. Trash overflowing. Tables never cleaned. Won't be back. read more

Great sandwiches, especially new one hot Italian. Right now they have promotional price for that one. It's big, tasty and at this price - best deal ever. Great stuff and fast service. Thank you!!! read more

Jersey Mike's Subs - Fast Food Near Me - Carlsbad, California

I decided to give Jersey Mike's another go after my great experience last month. I regret my decision. I ordered the #8 Club Sub where I asked for no cheese, butter, or mayo and they put cheese on the sandwich. Odd thing is there was no mayo so maybe the crew member doesn't understand that provolone is a cheese... My throat started to close up as I was eating the sandwich. I'm deathly allergic to dairy. My face is now swollen, had to use an EpiPen, and will be spending most of the day in the bathroom now. Not how I want my lunch to go. read more

Jersey Mike's Subs - #8 Club Sub where I asked for no cheese, butter, or Mayo and they put cheese on the sandwich - Fast Food Near Me - Carlsbad, California

Big shocker here! Customer service was incredibly non existent. I walked in and there were no other customers. I said, "Hi! How are you guys doing?" to the female and male employee. No response. Ok I get it, you're in your 20s and I'm in my 50s so I don't exist. As I walk closer to the ordering area, I say again, "Hi! How are you guys doing?" (it's kind of a human thing to do). They mumble "fine". I tell them my order and say "can you ADD American Cheese?" These two Einstein's just put the American and not the Provolone that already comes with it. I repeat, the word ADD, as in please put ADDITIONAL American Cheese to the sandwich. They finally do that and the entire time they're having a personal conversation to the point of stopping their final steps to the order so they can...you know, finish their life changing convo. Once they're done and I've paid, I walk out with no "thanks have a good night" or any kind of customer service thanking the customer for coming in. Why would they? Luckily it's a turnkey business and pretty easy to make a sandwich so what can we expect? ABSOLUTELY WILL NOT RETURN. Don't bother with the default Owner or Manager's reply to this. I've seen the other bad reviews on this location, must be a reason. read more

We ordered 80 subs (four different kinds) for pickup at 9:00 am for a family reunion beach party. Jovanny and his crew had them all made, wrapped and labeled individually, and ready for pickup right on time. The sandwiches were fresh, delicious, and the order was 100% accurate, including napkins, condiments and dressings. We appreciated the extra attention, the reasonable pricing, and the professionalism of Jovanny and his entire staff. Great job everyone! read more

I love this place very much because the sandwiches here are delicious, there was awesome service, amazing ambiance, and nice upbeat music, too. read more

Jersey Mike's Subs - Food. - Fast Food Near Me - Carlsbad, California

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Service was not friendly . Wish they were nicer . Jersey mikes sandwich's are always good

Visiting the area and I loved Jersey Mike's. I love how great they make my sandwiches here they take real good care of you. I would highly recommend Jersey Mike's if you're in the area. read more

Jersey Mike's Subs - Club sandwich - Fast Food Near Me - Carlsbad, California

The food was awesome love the sandwiches, but the tables had a mountain of crumbs and the bathroom smelled soooooo bad you need a mask to go in their total disappointment. read more

When it comes to chain sandwich shops, Jersey Mike's has to be at the top of the list. We love the close proximity of this location. Whether we grab sandwiches for a beach trip, after school treat or catering, this location has been great. The sandwiches are always packed with meat and toppings. I give them a five stars as being rated against other big chain sandwich shops. If rated against some delis in the area, they don't match up but in fairness that's like comparing Taco Bell to a great Mexican restaurant. Trying to keep it Apples to Apples lol. read more

Very good Jersey Mikes location. The food is always on point, always fresh. The staff seems to be very well trained, and they enjoy working at Jersey Mikes. Be sure to join the club for free food when you spend money here. read more

I had one of the most unusual and rude experiences I've ever had at a Jersey Mike's while on a work trip in Carlsbad. This happened on June 4, 2025, around 8:30 PM, about 30 minutes before closing time. When I walked in, I noticed two employees, a male and a female, cleaning up. I politely asked if they were still making sandwiches, but neither of them responded. The male employee then started making my sandwich without saying a word, and it was very clear he was mad. He had a visibly irritated expression on his face the entire time and made my sandwich quickly and carelessly. After I paid, I looked at him and said thank you, as I always do when someone prepares my food. He didn't respond, didn't make eye contact, ripped the receipt out of the machine without asking if I wanted it and just walked away without acknowledging me at all. I've never had an experience like this at any Jersey Mike's location. I understand that it was near closing and employees may be tired, but if you're still open and serving customers, there's no excuse for being openly rude and disrespectful, especially to someone being respectful and polite. I'm a very patient person, but I know plenty of people who would've reacted differently to that kind of treatment. I hope the manager reviews who was working at that time and addresses this appropriately. I've always appreciated the service and quality at Jersey Mike's. Hopefully, the employee will soon find a different job he actually enjoys. read more

I'm not sure what's up with the negative reviews. I've gotten sandwiches from here twice. The quality was good and the employees are friendly. I like the #7 and I get my bread scooped to shave off some extra carbs/cals read more

Jersey Mike's Subs - ##7 Turkey and Provolone on wheat - Fast Food Near Me - Carlsbad, California

Quick simple sandwich! The service was fast (they were SLAMMED) and friendly. I read the other reviews and I wish they would cut them some slack, they just opened and are probably still being trained. They had tons of people in there, and mobile orders, and were still friendly and efficient. I had never had Jersey Mike's before but I got a coupon in the mail to come check this one out since it was new. It was yummy! The bread was soft, there was tons of meat and I love the seasonings! Not super expensive either. It's great for a quick snack. read more

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The food is great. The service is reliable. And the ambiance is on par for a within-walking-distance-to-the-beach location. Love the outdoor seating too. I have food allergies and am always so surprised and encouraged to find restaurants and food servers who can help me find suitable options. This location delivered on every item! read more

All the best subs! No matter what state you are in, jersey mikes is always awesome! I would drive past 10 other sub stores to go to Mikes..... read more

Well, after driving quite a distance and then finally arriving hungry and ready to eat (and use the restroom), the restroom had a sign, "closed to customers." So I asked an employee, possibly the manager (Hispanic guy), and he said it was closed to customers. I then asked him where are customers expected to use the restroom (health department requires it to operate), and he said at the next door Starbucks. This is not ideal specially if a customer is expected to pay premium prices for a "gourmet sandwich," but without the basic amenities. read more

Not to lie but they really have good customer service to say that it was my first time going there. They have vegan choices and all types of bread as well. Not too many options as meat though. Employees were nice though and that's all that mattered. read more

food is ok....customer service sucks! dudes making sandwiches had a really sour disposition. they overcharged me, their mistake, and give me attitude...AND messed up my sandwich! Maybe smile and be friendly, it will make your day and others much better. read more

Just stopped in there for a sandwich. The pair of workers could not have been more outgoing, happy and friendly. Really pretty impressive. Sandwich was good too. read more

I placed a phone order, picked up my items, got home and my giant sub sandwich was completely wrong. I called to let the manager, Giovani, know. He said I could get my sandwich credited the next time I came in. The next time I came in I asked for my credited sandwich & he said he had no note of our call. He continued to serve other guests and dismiss me. It was so rude and unprofessional. Once I'm credited my sandwich I'd gladly take this review down read more

Not the greatest experience. The two working today clearly did not want to be there. Customer service was not the best and hardly anything in the sandwiches. read more

Great place for subs, hot and cold! Service was prompt and accurate! Called in ahead of time for pick up. During pick up, we were greeted nicely and our order was organized on the shelf next to check out area. So glad to have a Jersey Mike's close by! read more

Online orders are never ready in time. I tried to give them the benefit of the doubt but this happens every time. I end up waiting 15 more minutes in the store after the promise time. I will say the staff is nice and the sandwiches are good, but need to update online order time if they can't get them ready when promised. read more

Don't go in there when there is two tall white guys because they will not serve you if you are Hispanic. My wife and I walked in there about 8:30 pm which they ignored us. Yes, we are Hispanic. Don't give them any business. read more

This is outstandingly slow. People in line waiting and mistakes being made. Waited 30 minutes in line

Not enough people working during lunch. My mobile order was 25 minutes late and I was just sitting in the store the whole time. Probably had 15 people in the store waiting to place an order or pick up their mobile order. Really, really bad read more

This particular location is NOT one I'd ever go back to. My to go order wasn't even made correctly; not to mention that that my "hot sub" was cold cold cold by the time I opened it. I only live 5min from here and it was already COLD AF! The to go person today 12/13/20 is super slow & she didn't even make the sub correctly!!! Barely and lettuce, next to no dressing & I'm not even sure if the meat was Thoroughly cooked. Into the TRASH IT WENT! I'd pass on this location & go to the one off Palomar Airport Road if you want quality food. read more

This place has bad customer service. We just moved to the neighborhood and used to go to the Del Mar Heights Jersey Mike's. We usually order a sandwich that's literally just bread and cheese (for my kids), nothing else. The DMH Jersey Mike's would charge me for the bread and cheese separately which was around $4.50. The guy at this place was kind of a dick and thought I was lying to him about just charging for bread and cheese, and charged me the full price of a Veggie Sub ($11!@#$). read more

The two teenage guys who were working in there absolutely butchered our sandwiches and labeled them all wrong in the wrong bags. What's the point of ordering a select made sandwich if they are going to f*** it up. read more

Audrey and Abby helped me out the other day and let me tell you they were delightful! Their smiles brightened my day and their quick service was remarkable. The food was also delicious! 5 stars! read more

I have nothing to say but good things about this location. The employees are all very friendly, make absolutely awesome sandwiches. Great food, highly recommend. read more

Great service and friendly staff! My order was exactly how I wanted it. Thanks for the great sandwiches!

The Subs I get from this particular place are exceptional Everything is Real Fresh love to come here at my lunch brake ! Very tasty and well prepared love it !!! I love the service at the place and the Manager and staff are so friendly with the guests and always takes care to offer the best quality! I highly recommend this place 5 stars for sure ‼ read more

This is a very good Jersey Mike's. They always care about the order--when I call in for a delivery and ask for specific things they come back how I asked, and they are always very kind ab read more

Online order was 15 minutes late. Walk in orders where coming in ordering while I set and observe the Kaos in the kitchen. Sandwich was not up to Jersey Mike's savory tastey quality. Fell short :( read more

Placed and order online that they totally messed up. When I called to ask for a refund they said that I had to go back. With all the technology nowadays that seems unlikely. The manager was so incredibly rude she should be fired. She ended up hanging up on me read more

We were happy to see a Jersey Mike's close to us. I know they just opened so hope things improve. Just went there on a Fri night. Music was so loud the employees had to ask us the same question several times. Got home and one of the subs we ordered was totally missing one of the ingredients. Ordered a club sub supreme and the bacon was missing! My son went back - total hassle - and had them make it how he ordered it. If you want to stay in business, you have to get the order right the first time around. read more

Everytime I walk in, someone is always so quick to get my order as soon as they can. Super quick, friendly, and convenient service. Vibe is great in there, and super close to the beach. read more

This jersey mikes needs a serious touch of love. Idk who management is or who does the training but the sandwiches that come out of this store are just subpar. Besides the sandwiches the staff has no energy, no personality no customer service skills. You picked a phenomenal area to open up because there's tons of families and money, but things won't last long if they don't address the issues at this location. Look at the reviews and that should tell corporate enough. read more