Anthony and Downtown Plumbing are all you could want in a plumber. I called because of a blocked…read morekitchen sink. Got a call back very quickly saying they were on their way and would arrive in about an hour. Anthony arrived with another gentleman, Dom, on time and they patiently listened while I explained what was going on and what I tried. Anthony told me they'd first try to snake the drain and if that didn't work, there was another procedure with a water jet. I appreciated him being upfront about the fact that the first thing they would try may not work in order to set expectations. Decided to go with the snaking and Anthony let me know the price and proceeded to do the work. They were very thorough, spending about an hour working on it and testing it. By the end of the snaking, everything was working without an issue! Throughout the work, Anthony and Dom were extremely pleasant. They took extra care to ask if it was okay to move things onto the counter or if I wanted any extra protection on the floor. The great work, attention to detail, and general pleasantness mean I'll be calling Downtown Plumbing anytime I need a plumber.

I own a 108-year-old house in Bush Terminal. I had serious, complicated, issues w/the plumbing. I…read morecalled Downtown plumbing on the recommendation of my local hardware store (GRESCHLERS). Anthony & Dom came immediately, and even earlier than they promised. They assessed the issues, offered solutions, began working right then/there. They handled tlhe plumbing issue with expertise, experience, and empathy. The work was GREAT; and their approach to their craft, including communication, was ABSOLUTELY FIRST RATE. if you have ANY plumbing problem. you can do NO BETTER than DOWNTOWN PLUMBING. This sounds like a Shill-Bot review but it AIN'T. I am not not known for fake praise; I am a working-class guy, like these guys, and I understand the VALUE of TALENTED, DEDICATED, CRAFTSMEN. Contact this Company with COMPLETE CONFIDENCE. They will NOT let you down STRAIGHT UP DC Brooklyn, NY

Finding a problem can often be a matter of process of elimination…read more It took three visits to fix the problem but eventually it was resolved. The technician that came was friendly, personable and knowledgeable.

After a long haul seven months of plumbing problems with the ailing Porcelain Throne's motor which…read moreeventually failed this week (what a way to ring in the 2010 year, right?). AYIA! It was like the death of all of us... My family and I endured seven long haul months of endless night sleep listening to the toilet run and leaking to rise hot water to stifling hot while one takes a shower. The toilet was immensely wasting water!! In addition, the shower's faucet was also immensely wasting water by dripping like a sick running nose. After two no-shows from this plumbing company of this week and finally a show today, the plumber replaced the toilet's motor, stoppage drain, chain, and toilet's chrome handle with the addition of two new washers of the shower's faucet, and new "hot" and "cold" shower knobs. This company's fees are by the hour for labor, and parts/ materials which totaled an utter gargantuan sum of $275.00. Woodhaven Plumbing & Heating is the area's local plumber as my family have utilize their services in the past. I rate Woodhaven Plumbing & Heating four stars as they have bad attendance of having two no-shows despite of numerous appointments with the added incentive office location within walking distance-- ergo, no excuse! After removing the existing parts of the toilet and shower knobs, the dude announced: "these parts are very bad that I put in all new parts buddy." Duh, really... no kidding Sherlock! That's why you're here to fix it dude! In addition, the work of this plumber is very sloppy as after the dude completed the job he left a gargantuan mess with debris everywhere in our bathroom. Personally, I believe all plumbers leave a mess with debris everywhere to make clients' lives hell as I spent much of the afternoon cleaning the dude's mess.

Probably the worst customer experience I've encountered. Scheduled to make repairs to a damaged…read moreceiling but threw a temper tantrum like a 4 year old. To their defense, they had to deal with management companies that required more approvals necessary but still didn't have to behave like a child. "I don't want to see another email regarding this" is what they said. Lol. They forget we're the clients and their number one job is to make sales.

DNS Plumbing showed up on time (which was never the case with any contractor I have used) and was…read moreable to address the issue and also provided consultation for related but separate issues. Highly recommend.

Third and final update for business owner: see photo…read more Second update to business owner: We initially connected here, by Yelp You're making me very uncomfortable. Contact me no further Update to business owner. Jay came to my house on 10/7. I have a receipt with your business name on it for the $175 I paid in cash, as he required. Have a lovely day. I was very surprised at the very lax/vague statement of work, the proposed price tag of $25,000 and the fact that when I wouldn't sign at 9:00 PM, the quote paperwork was taken away. I ended up with a master plumber who determined the cause and repaired the pipes for a fraction of the proposed amount.

Paid $2800 to replace a water main shutoff valve and about 10 feet of corroded pipe. No excavation…read moreor behind walls ; everything accessible in the basement . Replaced the valve and added 3 more redundant valves. The work took less than 2 hours. Plumber used crimp bands and pex instead of pro-press,soldering and copper . To me it was pricey but ever since 2020 I guess prices went up. Honestly expected to pay around 1000, but it is what it is . The weird thing is that he requested cash or Zelle only for payment . No option for credit cards or checks which was odd since every GC I hired took credit cards. While he was getting parts , I had to go to the bank and get cash withdrawals . Took a star off for the inconvenience.

I was introduced to Gateway Plumbing by way of recommendation after purchasing new custom radiators…read morefrom Castrads. These radiators are a piece of art, so I was very cautious on who we brought in to install. Not only was Leo a knowledgeable professional, he was meticulous in his work and wonderful to engage with. I highly recommend Gateway for any plumbing needs.

I have been with Gateway Plumbing & Heating for over 8 years. These guys are the best in Brooklyn,…read morelove them. Every year I learn more about the company and the services they provide. This year I had the pleasure to have Nour service my boiler. He was professional, neat, answered all my questions, taught me something's to maintain my boiler while teaching his apprentice the ropes.

After several horrible experiences with a substandard plumbing company (see my other review), I…read morehave used 5 times now after a friend's recommendation. I cannot speak more highly of Ariel or the company itself. Any issue with my heat (and it is a horrible unit), and I had a technician out here within 2 hours EVERY time. They took calls at 6a on a Sunday... they took calls late at night... the important thing was always my comfort and the safety of my family (I have a small baby), especially in this recent cold weather. Again, plumbers have a very poor reputation in the city for a good reason. This is a company with top-level customer service, much more competitive prices, and an owner who makes his employees (even seasoned ones) train annually in order to be aware of new technologies, better methods, etc. In short, this company exceeds expectations, and I'm a customer for life.

I had a really small leak from my kitchen sink. I thought it was because the contractor who…read moreinstalled my sink years ago had not properly sealed around the joint between the drain and the sink. It only dripped occasionally so I had put off addressing it for years. I had previously tried to schedule another plumbing company, but that company's price schedule included a mandatory hour of travel time and a minimum one hour for work, so it would have cost me almost $400 to have a plumber walk in my door. A friend recommending IMP Plumbing which she said her building had used for various plumbing projects. It was super simple to reach someone in the office and the base rate was $180 per hour. There was no charge for travel time (at least not for work in mid-Manhattan -- don't know if that would change if the work were somewhere else). I was not in a hurry for the work and my building required a COI, so I scheduled a date about 2 weeks out. My only quibble is that because the company starts work at 8am and my building only allows work starting at 9am, I agreed to be scheduled as the "second job" of the day. That turned out to mean that the plumber didn't arrive until 1 pm, so I ended up waiting at home all morning. I think it was at around 11:50 am that I called was told that a plumber had just freed up and would be over shortly, but shortly turned out to mean 1 pm. I took off a star for the long wait. The plumber who arrived looked at the sink and said that joint between the old drain mechanism and drain pipe had gotten corroded (in the more than 2 decades since it had been installed) and that he would prefer to install a new drain than reseal the one I had. I agreed to that. As he did the work, he also discovered a small hole in one of the elbow drain pipes. He ended up also replacing both old elbow pipes in the kitchen drain set up. During the visit, he also fixed a small drip in my bathroom sink. Total damage - 1 hour of work plus a few parts. With tax, less than $236 total. I would definitely use this company again.

I am the owner of a 3-unit brownstone and have been using Aladdin for decades now. Don't waste…read moreyour time with anyone else. They are the best.

Water heater died (over the weekend, naturally) and I needed a replacement. Aladdin answered the…read morequestions I had, responded quickly and the crew was conscientious and did a solid job providing and installing a replacement. Recommend.

These people are SCAM ARTISTS! They took my money and didn't do anything! I got another plumber to…read morelook at my tub and they told me these plumbers didn't fix the problem and charged me 1500 for nothing. I told them this and they hung up on me and blocked me. Now I have to get the cops involved.

Star Cities only has one plumber, that is Robert. His price quotes are the highest and his…read moretroubleshooting inspections always result with replacing everything instead of correcting the problem that he caused. I used him once, paid through the nose and will never call Star Cities again.