Integrity and quality should speak for themselves. Reviews that appear to be self-posted to boost a…read morebusiness's ratings raise obvious credibility concerns. Screenshot included. But that is not the reason for my rating - I rate and review to share my customer experience. Extremely disappointing experience and a serious lack of accountability from this shop. My experience: JN Lead Enterprises Corp. doing business as Black Optix Tint damaged my vehicle during tint installation, later refused to honor their agreement to repair it, and failed to correct multiple tint quality issues under warranty. Timeline: On January 5, 2026, I brought my vehicle in for tint installation. During the pickup walkthrough that same day - before payment and before taking possession - I noticed damage to the rear passenger window in the ceramic frit area, and pointed it out to the installing technicians, Ayden and Taven. The damage was acknowledged, confirmed it did not arrive like that, and documented at that time, summarizing the partial payment agreement. We agreed that I would pay half of the service that day and the remaining balance once the issue was corrected. On January 7, I returned to the shop and reviewed the damage again with Ayden and the owner, Edessa Reed. During that walkthrough it was also noted that an irregularity in the tint film aligned with the damaged portion of the glass. Edessa stated the shop would cover the repair and suggested using a local glass partner (their preferred third-party specialist) to evaluate the window. At that point we discussed that the solution could range from a quick repair to full replacement depending on the specialist's evaluation. Over the following weeks I followed the process requested: I obtained replacement quotes from the dealer, coordinated with the shop's recommended glass specialist, and had the vehicle inspected. On February 5, the specialist evaluated the window and determined the damage could not be repaired and that full glass replacement would be required. Then on February 11, after finding out a replacement is necessary, the shop owner, Edessa R., reversed her position and stated they did not believe the damage occurred at their facility. A refund does not resolve damage nor does it deliver the service promised. The cost of replacing the glass and re-tinting far exceeds the value of the tint service. Multiple independent shops (including another Black Optix location) have evaluated the damage and reached consistent conclusions regarding the location of the damage and the visible tooling mark adjacent to it. Separate from the glass issue, there were also quality concerns with the tint installation itself, including excessive trapped debris, bubbling, and scratching that was acknowledged under warranty but never corrected. Accidents happen, what matters is how they are handled. In this case, the damage was acknowledged on the day of installation, discussed again during a follow-up visit, evaluated by the shop's chosen glass specialist, and now the shop decides to deny responsibility.

If I could give 0 stars I would. They quoted my husband $199 for our Lincoln sedan and our suburban…read morefor their special they are running prior to his appointment and said it should take between 1-2 hours. He arrived for his 9 am appointment today and told him they do not do windshields when he arrived. it took them 4 hours to get the tint done on top of them charging $438 for the tint to be done WITHOUT the windshield. They lie about their pricing and management/ owner acted like they couldn't care less. Needless to say we cancelled our suburban appointment. We will not be returning and will not recommend this "business" to anyone.

Adrian did a fantastic job installing new speakers and a Bluetooth device in my vehicle…read more Communication and service were excellent.

I want to let all know how pleasurable it was to work with Adrian to do a complicated install in my…read moreMaserati convertible. I wanted the head unit replaced with an updated large front panel with integrated digital heater--a/c controls, install front and rear cameras for parking assist and finally, install a dashboard camera using the rear mounted parking assist camera. He came out and started the job VERY quickly which I especially liked. The job required many more hours than I expected. He worked at it until all was working perfectly! I can't speak more highly about his friendly attitude and dedication to a job well done. It is an awesome value!

Reasonable prices ($240 for a 4-door sedan) and a decent location. Install took about 2 hours and…read morecame out looking good; no blemishes or haze. They also offer a full lifetime warranty and stand behind it. When I got home, I noticed the door locks were slightly misaligned when they replaced the door panel, causing the locks to strain - not good. So I called the next morning and they said to bring the car in that afternoon. Brought the car in and they had it fixed in 30 minutes, no questions asked. Overall a quality shop.

Dropped into the shop at 1230 to get a quote for my 2025 Toyota Crown Signia. Got a demonstration…read moreon the effectiveness of the various tint films. Liked what I saw and was out an hour later with tinted back glass, rear door windows and side windows as well.

Aaron came to my appointment complex on a cold, dark night and installed remote start on my car…read more Reasonable rate for the starter kit and installation Remote.works.great. Aaron was professional and very pleasant. Definitely recommend his services

Would definitely recommend. Aaron was professional, on time, responsive and got the job done at a…read morereasonable price. Thank you so much my daughter loves her new stereo in her car.

There are only 2 reasons I ever go to Woodbrige: Shopping and Tint Pros. We've been so impressed…read morewith the work and customer service at Tint Pros that we've had 3 cars tinted there. On Saturday I brought my new car to get her front windows tinted to match the back windows. Even though they were busy, they said they could fit us in and be done by 12:30, which is when I told them I needed the car done by. They matched the tint perfectly and had her done by 12:30 on the dot. They have a nice seating area with a tv and vending machines. That was a nice touch since it was so hot outside. The employees are friendly and helpful. The tint on our old cars held up for years, never dulling or getting bubbles. This shows they use quality products and have professional installers. Next we're bringing my husband's new car in to get a full tint, making that car number 4 they've done for us. There's a reason we keep coming back to them and it's because they do a stellar job!

ZERO customer service and when they are "busy" they transfer you car to another location without…read moreyour consent to have another shop do the tinting.. Wasted 4 hours to get a "Yeah we got busy and didn't have time for your car" excuse. Front desk didn't even apologize or offer another deal for wasting my time. This is the way you guys treat Military veterans on memorial day weekend? So sad.. Semper Fi

Came same evening . Priced right and worked hard to make it fit. Clean and completed timelyread more

I am so impressed with the company. I called on Tuesday and…read morethey set the appointment for next day, even though it was not urgent. They explained the pricing structure as well as setting the schedule. They texted 30 minutes ahead to inform they were on their way. Technician showed up exactly on time, well equipped, and ready for work. He completed the new lock installation on both doors and re-keyed them in about 45 minutes. Super courteous, professional, and efficient. 5 star all the way.

We recently had our second dashcam installed at Absolute Electronics, and once again, they did not…read moredisappoint. They came highly recommended the first time, and that recommendation absolutely held up. From scheduling with Aaron to getting clear and timely information from Chris to Hector taking the extra time to walk us through the phone app setup, the entire experience was seamless. That level of service is exactly why we came back. If you're in the market for a dashcam and want to make sure it's installed properly and set up correctly, this is the place to go. Aaron and his team genuinely take care of their customers. Free parking is available.

A very good friend and fellow "car guy" highly recommended this place and I can see why. The…read moreoutcome for my son's 2003 Mercury Marauder was PHENOMENAL! I originally submitted an online "work request" form on their website, and after not receiving a reply for a few days, I decided to give them a call. They quickly pulled up my online work request and from that "first contact" to when I picked up my vehicle, the experience was absolutely fantastic! The wiring on the Marauder, which had an aftermarket stereo installed (with an amp and sub) as well as an aftermarket sunroof, was a bit of a mess. Plus, the stereo was inop at the time I took it in (which turned out to be a blown fuse). I went without an appointment and one of their techs (Hector) came out and took a look at the car and listened patiently as a "non-audiophile" (me) tried to explain what the "problems" were with the current setup in the car. Well, he was very kind and seemed to know what needed to be done. Aaron said it would be 2 hours labor and told me that I could leave the car and they would try to get to it, because their next open appointment was a few days away. Sure enough, they were able to get to it the next day, and when they called to let me know they had checked it out, and had completed most of the work, they suggested that they could fix something else that wasn't working properly (for an additional charge), and I said "please do!" When I went to pick up the car, I spoke with Hector (again), and he gave me a quick rundown on what he was able to accomplish. He said there was one more thing that he would recommend be done (replacing one of the power wires that went from the battery to the fuse for the amp) and Aaron, who was there with me in the shop, asked Hector how long it would take (like 10 minutes), and then he asked me if I could wait, and i said "yes" and so they took care of it right then and there and didn't even charge me for it! I was absolutely stunned!! I can't say enough about how everything turned out. Admittedly, this work was fairly basic and straight forward, and while it was not "cheap", I think the cost was absolutely reasonable for what they were able to do, and the results were more than satisfactory! Tremendous attention to detail and outstanding customer service...HIGHLY recommend!!!

Once again, these people are phenomenal! They treat their customers with utmost respect. They…read morereally listen and have solved every problem I've ever tossed their way. Their kindness and professionalism means so much to me, and I'm now a customer for life! Saturday I needed a new car battery. Today it was a fob battery. They are amazing!

If you're looking for a new car battery, truck battery, deep cycle battery, or anything in…read morebetween--look no further than Interstate Battery of Northern Virginia. I've been buying batteries from them for over 15 years, and they've never let me down. This is a locally owned, family-run business that's been a proud distributor of Interstate Batteries for over 50 years--and it shows in everything they do. The product is top-notch (seriously, outrageously dependable) and it's backed by a team that's just as reliable. Friendly, knowledgeable, and always ready to help--these folks know their stuff and treat you like more than just a sale. They carry a huge onsite inventory, so whether you need a car battery replacement, marine battery, golf cart battery, or battery for your lawn equipment, chances are they've got it in stock and ready. Even better? They offer fast delivery service to local auto repair shops and dealers, so if you're in the business, they're a great partner to have. Support local. Get the best. Go with Interstate Battery of Northern VA--you'll be glad you did.