Integrity and quality should speak for themselves. Reviews that appear to be self-posted to boost a…read morebusiness's ratings raise obvious credibility concerns. Screenshot included. But that is not the reason for my rating - I rate and review to share my customer experience. Extremely disappointing experience and a serious lack of accountability from this shop. My experience: JN Lead Enterprises Corp. doing business as Black Optix Tint damaged my vehicle during tint installation, later refused to honor their agreement to repair it, and failed to correct multiple tint quality issues under warranty. Timeline: On January 5, 2026, I brought my vehicle in for tint installation. During the pickup walkthrough that same day - before payment and before taking possession - I noticed damage to the rear passenger window in the ceramic frit area, and pointed it out to the installing technicians, Ayden and Taven. The damage was acknowledged, confirmed it did not arrive like that, and documented at that time, summarizing the partial payment agreement. We agreed that I would pay half of the service that day and the remaining balance once the issue was corrected. On January 7, I returned to the shop and reviewed the damage again with Ayden and the owner, Edessa Reed. During that walkthrough it was also noted that an irregularity in the tint film aligned with the damaged portion of the glass. Edessa stated the shop would cover the repair and suggested using a local glass partner (their preferred third-party specialist) to evaluate the window. At that point we discussed that the solution could range from a quick repair to full replacement depending on the specialist's evaluation. Over the following weeks I followed the process requested: I obtained replacement quotes from the dealer, coordinated with the shop's recommended glass specialist, and had the vehicle inspected. On February 5, the specialist evaluated the window and determined the damage could not be repaired and that full glass replacement would be required. Then on February 11, after finding out a replacement is necessary, the shop owner, Edessa R., reversed her position and stated they did not believe the damage occurred at their facility. A refund does not resolve damage nor does it deliver the service promised. The cost of replacing the glass and re-tinting far exceeds the value of the tint service. Multiple independent shops (including another Black Optix location) have evaluated the damage and reached consistent conclusions regarding the location of the damage and the visible tooling mark adjacent to it. Separate from the glass issue, there were also quality concerns with the tint installation itself, including excessive trapped debris, bubbling, and scratching that was acknowledged under warranty but never corrected. Accidents happen, what matters is how they are handled. In this case, the damage was acknowledged on the day of installation, discussed again during a follow-up visit, evaluated by the shop's chosen glass specialist, and now the shop decides to deny responsibility.

If I could give 0 stars I would. They quoted my husband $199 for our Lincoln sedan and our suburban…read morefor their special they are running prior to his appointment and said it should take between 1-2 hours. He arrived for his 9 am appointment today and told him they do not do windshields when he arrived. it took them 4 hours to get the tint done on top of them charging $438 for the tint to be done WITHOUT the windshield. They lie about their pricing and management/ owner acted like they couldn't care less. Needless to say we cancelled our suburban appointment. We will not be returning and will not recommend this "business" to anyone.

This was my first time in using this shop, which was recommended via word of mouth…read more I came in to have my car's entertainment screen replaced. My overall experience was great! I like how I was kept informed of how the work was being done. I was brought into the shop to see an issue from previous work as well. The owner also went above and beyond with this screen replacement, and I feel he was very honest with the work he performed. I will definitely come back to Action Auto Sound & Security for work I need done with two other vehicles. Thanks guys!

In today's environment it is challenging to find an area specialist who offers a quality service,…read morehas availability, all at a reasonable/great price. Shaun, with 30 years experience, is clearly one of a kind at the top of his field. He installed a (just released) VIOFO 329s 2 channel dashcam in my 2026 Honda HRV in lighten speed. Cannot say enough about his professionalism, customer service .... And most importantly the end result

Eric (owner) assessed my vehicle, found a problem that was not previously detected by other repair…read moreshops, and he was able to fix the issue at a very reasonable price. We will taking all our vehicles back to Veritech.

I took my car into Varitech because I heard a concerning sound while I was driving on 95. Eric…read moretried to duplicate the sound to figure out what the issue was. He worked in my car for over an hour but couldn't find any issues. He refused to charge me and told me that if I heard the sound again I could bring my car back. I am so thankful that I have found a trustworthy mechanic. I won't be taking my car anywhere else. Thank you Varitech!

On a scorching July day, Jermaine upgraded my car speakers and added a dash cam. I ordered the…read moreparts, he did the labor. His communication was excellent, his price was reasonable, and his work was very high-quality. He asked me where I wanted the dash cam placed, pointed out where he recommended drilling holes for the wiring to make sure I was comfortable with the placement, and took time to show me how the dash cam worked. Jermaine took good care of my car and added a screw to a door panel where one was missing. I'd recommend him and his work highly.

Quick response Right after I submitted my inquiry JDM…read moreforwarded a technical help to communicate with me

I just had my car dipped by Trey at MNR. He is an artist! A perfect job done in a professional,…read morefriendly manner. Trey is patient, knowledgeable and understands how is customers feel about their vehicles. I would not, will not, hesitate to reccomend MNR Dips to anyone that wants quality work done on their car!

Horrible paint job, and doesn't care about customers. I…read morewould recommend doing more research and going to another shop.

I bought a 2023 Tacoma and wanted a sound system put in it. WOW, Anthony helped me pick out what…read morewould work best in my truck and installed it. He work is very clean and professional. The wire work was done so well. If you feel the need for loud AWOL is the place to go!

From the owner: Call or text (text preferred): (540) 522-8003…read more Elevate Your Car Audio with AWOL Automotive Customs! Are you ready to upgrade your vehicle’s sound system? At AWOL Automotive Customs, I bring expert car audio installation services directly to you. As the owner and sole technician, I offer personalized service and a meticulous attention to detail that larger shops can’t match. Why Choose Me? Personalized Service: As the sole technician, I handle every job with care and precision, ensuring your specific needs are met. Expert Craftsmanship: With years of experience in car audio installations, I guarantee high-quality work that delivers outstanding sound. Top-Notch Products: I use only the best equipment from trusted brands to provide you with reliable and superior audio performance.. AWOL Automotive Customs – Your Sound, My Passion.

I have had a remote start system and a head unit with 4 channel and mono amp with speakers. in two…read moredifferent vehicles. Always top service very competitive pricing on some items a real deal. sometimes you may have to wait a day for appointmen. but you can't rush perfection.

I've had three car stereos installed at Metric and every time the installations were clean sounded…read moregreat. When the time comes, I'll use them again.

Donnie helped me pick out the right hardware for my 2019 Silverado crew cab's sound system. This is…read morewhat we both came to the conclusion of ordering: -Focal PS 165 FXE (front) -Focal 165ACs (rear) -Powered by JL VXi -JL FiX - 82 to integrate system to stock head unit & JL Stealthbox powered by a JL XD1000/1 under the rear seat. When I get another vehicle I'm going to take it here for it's sound system without a doubt. Thanks again guys!

Sent my wife past the shop to ask if they sold a video and a 9v power extension cord for a…read morereplacement back up camera. Service Rep immediately said nothing they had would help make my "Amazon" purchase work with the factory set up. I was on the speaker while she was in the shop and said the camera worked fine connected to the factory wiring, I just needed to extend the cables to get it to the location I wanted. Service Rep started talking louder and trying to "overtalk" both of us telling us we were wrong and that it would not work. Hung up and wife left the store. Bought the cables (under $20) I wanted/needed online that I found through other car audio vendors and they work like magic. Guess Safe and Sound only wants to sell "systems" and big ticket installs and not help the "DIY-er". Won't be back to talk with loud mouth Service Reps. Be careful on who you trust your ride and money with.

Came here to have a dash cam hardwired. The price was good, the work was done ahead of schedule…read moreand it looks great. I don't know how he did it, but you can't see the wire anywhere and the work is super clean. I'll be coming back to have the same done to my wife's car soon.

set up an appointment for install aware that I might not have all the cables that I need, but…read morewilling to purchase the cables. upon arrival, he looked at my vehicle and said that I needed to buy a plug and that they couldn't get it. I asked what plug i needed to buy. the only answer that I kept getting regardless of how many times I asked or rephrased the question to try to get more information about what plug I need, the only thing the guy would tell me was "the plug". i understand they don't have every part in america in stock and I'm willing to buy whatever i need, but as I said to the guy when I left, "if you can't tell me the part that I need to buy in order for you to complete this installation, then why am I here?"