I want to thank the guys at Quantico tire & auto for my alignment and going the extra mile to make sure my truck was SAFELY drivable. Honest guys who know what they're doing. read more

Wonderful customer service, chic-looking clean and well-light lobby, best-looking lobby/waiting area I've ever seen in an auto repair shop. Will definitely be returning here for service! They also offer a military discount. Check this place out for your auto needs! read more

Quantico Tire & Auto Care - Front desk - Auto Repair Near Me - Triangle, Virginia

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Came here on the recommendation of a neighbor. We got a screw in a tire on the van and needed a repair. $37 and that was for a professional tire repair not just a plug, rebalance the tire mount it, and put the spare back under the van which is kind of a pain in the butt. We are still pretty new to the area and we're looking for a mechanic and we found one. When you walk into this place it doesn't smell or feel like you're walking into a mechanic's shop. It really feels more like you're walking into a little coffee shop. The lobby and restroom are very clean they even have complimentary coffee and water. Cesar was extremely helpful and professional. We were able to drop the van off and the repair and everything was done with it just a couple of hours. I know this was just a small repair that could have been done anywhere but for me professionalism and customer service go a very long way in getting my business and this place wins! read more

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Got an oil change. Requested an inspection and emissions test. Funny thing is my check engine light came on after their oil change. Really check engine light after an oil change? Something to do with my emissions. Coincidence, I don't think so. They must think all women are stupid. I wouldn't trust this place to wash my windows after this. This is my fault for trying to support a small business they're the worst. Taking advantage of women. Zero stars. read more

My windshield wipers failed on a rainy day and I happened to be in Triangle so I stopped in to see if they could be replaced. It was done in a matter of minutes. The staff was friendly and polite and the price was very reasonable. The waiting area is comfortable and looks like a coffee shop with coffee available! I wish they were located in Alexandria! read more

So there I was in a pickle at the battlefield known as the DMV. My first advance was pushed back by the dreaded "two proofs of address, no registration doesn't count when you use your ID" all this for my sons permit test. They where dug in deeper then a Alabama tick. I had to retreat and secure that second proof. I was called back up, thinking I was good but my utility bill was my old SD address. In a sheer panic none like I ever experienced even in Iraq. I delayed the enemy's counter of attack of sit down and wait again or come back later. I claimed email tech issues while frantically dialing Quantico Tire & Auto Care. As the DMV rolled eyes, people waiting squirmed and the intercom kept going off adding to sensory overload. When a angel answered the phone, he calmly said I can help and send the DMV your SMOG inspection we have on file (address included). Which he did save my but like a A-10 going out of the sky when pinned down in a complex L shaped ambush. My son and I made it through the first line of defense now we wait the outcome of the test.... I write this length post because this business went out of the way to help. It is this kind of customer service that keeps me and the wife coming back. We have never had a bad experience here with good honest prices and great service. They go out of there way to help. read more

Best customer service ever. Great prices. Never has tried to upswell or never pushy to "fix" anything. Quick service with appointment as we'll Highly recommend! read more

Friendly staff. It's a great place for your annual inspection. It's easy to find. The waiting area was super clean and comfortable.

Rear brake caliper seized up on on my Honda the other day. Called up and John answered with a extremely positive and energetic vibe. Same day service, came with a 3 year warranty on the part and labor & they offer a 10% military discount! On top of all of that, I've attached a few photos of their clean & comfortable lobby with free coffee, water & snacks. Will highly recommend these guys to friends and family. Extremely happy I've found a trust worthy mechanic near home! read more

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The guys at Quantico Tire & Auto care are great! Took my car in for inspection and got out within an hour during my work break. Great shop! go see Caesar and John! read more

Over the years, i come here for safety and emission and i will start coming here for oil change starting on my next one after Walmart auto shop threaded my oil drain plug and won't take accountability. The staff here are always respectful, knowledgeable and helpful. read more

Most of the time customers service is great. I have went to them for a couple years now. I have gotten my brakes replaced there and had to go back and have them fix it because they were squealing still then after that they were still squealing. So I had to go to a different place to find out they put the wrong brakes on my car. Then today I needed an oil change on my truck which has never been a problem till now today when they charged us extra because they didn't have what we needed. I'm no longer going to them for anything. I have been disappointed in half of the work they have done. read more

Yet again, Cesar and John exemplify perfection in customer service. I'm on call frequently and the service they provide when I have limited time to deal with punctured tires (thank you Potomac Shores construction!) they always get me in and out quickly. Fair pricing, fantastic location and customer service that's rare to find these days make them stand out! I'll never take my car anywhere else because of what they can provide. read more

What a great place. Took my car in for front end alignment because I had recently bought four new tires and wanted to make sure they would not be ruined by bad front end. John checked it out and after hooking my car up to the front end machine, he told me that it was within manufacturers spec and did need any adjustment. Nice to know and he did not charge me for the checkup. Will definitely go back for future work. Thanks John. read more

We were referred by a friend and have been very happy with the service we have received here for our two vehicles. Having lived in NoVA for over 15 years we have definitely struggled to find an honest, reliable, and reasonably priced mechanic. Now we have Quantico Tire and Auto and are super happy! The staff are courteous and helpful, especially when explaining what work absolutely needed to be done vs what to keep on our radar. The facility is clean, well stocked and comfortable if you need to wait and they offer a shuttle service to get you to/from home if needed as well. They also offer military discounts which is very much appreciated. Be sure to stop by and visit Cesar, John and the rest of the team at Quantico Tire and Auto. You won't be disappointed! read more

We took our 4Runner in for a tire rotation and oil change and they provided us a complimentary check of all of our systems. They suggested new break pads & rotors and were able to fit us in quickly to do that service. The staff is all so kind and take their time to explain what is needed and the pricing is on par with other local automobile shops. 10/10 would recommend solely based on their professionalism, kindness, and super cute coffee-shop-feel lobby :) Thank you, Quantico Tire & Auto Care! read more

Cesar and John are great to work with! Fast, reliable and honest quotes without heavy upsell or extra BS. They've always delivered on what they promised. My go to auto service for all my vehicles. read more

In one word... Amazing! I'm so happy I found this shop, for as long as I am in the area I will be bringing my mini here. First off I was won over by their costumer service, they were genuine, polite and more then willing to answer all my questions. The actual service of my car top notch, timely and reasonably priced. No upselling, In fact I felt they were 100% honest. (That's a huge deal for me). The ambiance (yeah, I'm using ambience to describe an auto shop) was clean and comfortable! I found this shop in a panic, my car was acting up on my way home from work. My normal mechanics weren't able to get me in for 5 days and it was something they recommended I didn't drive until then. I was able to drive straight there, after a 12hr day John was welcoming, arranged a shuttle and calm my mind. Turned out to be a minor and silly thing (thankfully). read more

Excellent customer service, poor diagnostic and repair skills. We went for an alignment issue. After repacking a bearing then attempting an alignment, we learned we also needed tie rods, so we replaced those and $1600 and two days later we left with the exact same alignment/pulling issue we came with. Before going, I asked if they are certified mechanics (no licenses were displayed up front)--they said yes. I asked if they do truck and van repair- also yes. I think they tried but did not have the knowledge/skills to address our alignment issue. They are fine for inspections, oil change and perhaps routine maintenance, but I cannot recommend otherwise. read more

Went for the inspections and it was smooth sailing. The place is super clean, have some coffee while you wait, and everyone was nice and helpful. Highly recommend it at least for the annual inspections. Hopefully I won't need them for anything more serious. read more

I came here to get a last minute required inspection and the experience was amazing. I called before hand and they told me to come on over since there was no wait. I got there and was helped immediately. As I was in the waiting room I over heard the man at the front desk talking to a customer who had the same issues as I did with my other vehicle. It was great to hear him say what the possibilities were but of course they would need to come in to get the diagnosis. This shop doesn't seem like they will take advantage of any of their customers and I definitely plan on coming here for all future vehicle issues. read more

Well, what can I say, I went in for an oil change and they got me in and out, the manager, Cesar said that they are under new Ownership and that a lot of good things are to come. They did great for my first time. Will definitely comeback for my next vehicle needs!!!!.. Thanks read more

Quantico Tire & Auto Care - Auto Repair Near Me - Triangle, Virginia

Super easy to get an appt and they are very friendly. Waiting area super clean and with snacks and coffee read more

Quantico Tire & Auto Care - Great waiting area. Snacks and clean - Auto Repair Near Me - Triangle, Virginia

Great customer service doesn't equal quality work. I went in for a balance and alignment. The customer service was great. I was made aware of my car going back to get worked on, and then the progress that was being made throughout the process. As soon as I drove off, I noticed the steering wheel wasn't straight but facing to the right going down the road. Once I took my hands off the wheel, the car immediately started drifting right. I needed the alignment because it was drifting left. When I drove it the next day, I noticed my maintenance required light was now on. That wasn't an issue before it went in. They rotated my tires, and ever since then, I've had trouble keeping air in my rear tire. My gut told me not to go, but my usual service provider was unable to do the work on a Saturday, and this place was close to my house. I'll never recommend this place. read more

These guys are life savers! I was in desperate need of a brake job. After getting it looked at by a different shop, they quoted me $449 for a standard brake service, too much for me. I searched around and found Quantico Tire & Auto Care, shortly after my car wouldn't start, it was a hectic week. I was able to get my car there and serviced for $143, they also checked my battery and reset it to my car to avoid it cutting out again. I called a million times and they communicated with me through every step. Its hard finding honest and reasonable mechanics, especially being a woman. I am thankful for them and they just gained two lifetime customers. Prices, AMAZING! Customer Service, PHENOMENAL! Service, OUTSTANDING! read more

Over the weekend I noticed there was a nail in my tire. I drove to the nearest Firestone and as told "it's Sunday and we close at 5 so I can put extra air and schedule you an appointment." Well, here I am in Springfield rolling around with a 22 psi tire so I have no choice but to get the extra air and head home. I couldn't find any place open on Sunday so there goes nothing. On Monday I decided to schedule an appointment at Firestone on Quantico but couldn't manage to get away from work. Long story short, I call Quantico Tire & Auto Care to schedule an appointment. I don't remember who I spoke with but he was very friendly and told me the soonest appointment would be Tuesday at 8 so I booked it. Today I arrived there on time and was quickly attended to. Caesar told me that it wouldn't be too long if they are able to just patch the tire. I decided to go for a run and return in 30-45 minutes. When I returned they were nearly done with repairing the tire. I appreciate how my car was taken into the bay at appointment time and work started almost immediately. Often times, shops book appointments and your car sit there for a while before anything get done. I also appreciate the accurate estimate time for completion. I was told that I would be called if for some reason the tire required more than a patch. This is always good to know ahead of time for expectation management. I live 5 minutes away from location and passed by numerous times but never used their services soooo... I highly recommend giving them a chance based solely on professionalism, timeliness, customer service, upfront cost disclosure, and cleanliness of the facility. The interior is modern, clean, inviting, and spacious to sit and wait if need be. Total cost was around $40 bucks, nearly $5 for the patch and the rest for labor. read more

2008 Chevy 2500HD I brought my truck for some suspension replacements. this place came highly rated by friends and online so I figured it was a safe bet. The pricing was horrible. At first everyone was professional and kind. I got the call that my truck was ready to go so I went and picked it up. The next time I was able to drive it I crawled underneath to do some more maintenance and noticed some pretty big discrepancies with the work that was performed. there was a rather large (1/-4-1/2") gap between the bottom of the castle nut and the bottom of the hub (knuckle) allowing for an inconsiderable amount of play on a moving component (upper ball joints/control arms). The alignment was off but it was still sent out anyway. There were other discrepancies but those were the major. It was as if there was a complete lack of car while installing these components. When I noticed it all I immediately called and spoke with the manager, he wanted to make it right and he was professional in dealing with the situation and a pissed off customer. I then took my truck back to have everything fixed as it should've been done the first time. upon taking my truck back home after everything was "fixed" I pull it into the garage to do some more maintenance. thank god I did. I go to pull off my driver side (plastic) wheel cap and a few of the lug nuts came with it, meanwhile, the rest of the lugs on that wheel were not torqued. I then proceeded to call the manager and express my concern (angrily) yet again only this time there was no care or professionalism given. Just the typical handling of an upset customer. read more

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I can't give 0 stars DO NOT take you car to this shop broke multiple items on my truck a while back and would not fix it. Even after speaking to the manager. They have no idea what they are doing.... Then a friend of mine took his truck in and the didn't even try to tighten the bolts down just barely threaded them and stuck a cotter key in wasn't even close to tight. The truck was taken back to be fixed only tightened the nuts down and reinstalled tires and the lug nuts were not even close to tight and was missing a few that were there when the truck was taken in. I repeat DO NOT TAKE YOUR VEHICLE HERE!!!!!!! read more

John immediately recognized a miscommunication between the staff and me and rectified the situation, providing the service I needed for my 4Runner and waited to charge me until the job was done right. I've been here a lot and will keep coming back due to timely and quality service. These guys are trustworthy and cut to the chase, never trying to BS their way out of anything. read more

Went here a few times, first couple went well but then one time I brought the car in and they went through my personal items. Then when they brought it to my attention they acted like it wasn't a big deal cause they didn't steal anything. I was appalled not just at what happened but how it was handled. read more

I found QTA on Yelp and am so glad I decided to try them! They were courteous and helpful - especially when I needed to bring my car back for a second time. I love that they offer a shuttle to nearby areas. Will def use them again for my car needs. read more

Quantico Tire & Auto Care - Auto Repair Near Me - Triangle, Virginia

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Super helpful and friendly. Got me right in and reset my engine light. Didn't even charge!

Great customer service. John and the staff are awesome. I will definitely bring my cars back here in the future.

This place never fails! Quick to do state inspections and any other service needed. Had the inspection done within 20 minutes. The lounge/waiting area is also pretty cool. They have a coffee bar with snacks for kids, and plenty of toys to keep little ones entertained, flat screen tv and comfortable lounging chairs! The employees are honest and very sweet. Definitely recommend for any of your car needs. read more

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We recently moved to Triangle. My car was overdue for an oil change, so I needed to find a new place for auto service. I hit the jackpot with Quantico Tire and Auto. I had an appointment for the oil change and tire rotation, the service was great. I got in and out in less than an hour . Cesar and John were courteous and efficient. The cost were reasonable. I definitely recommend this shop. read more

Honest and quality service. They are willing to show you the condition of your car and show you your old parts. The courtesy shuttle is a plus! They will take you home and pick you up. read more

The staff here is incredibly friendly and helpful. The manager Caesar is personable and cares about customer satisfaction. One of the mechanics, I believe his name was Paul, was also very helpful both times we've met. read more

A tire and auto service you can trust!! These guys are the real deal! Old school customer service with state of the art technology. Finally a place where you can get your auto needs at a fair price!! read more

First off, this is my first ever yelp review as I am not big into leaving reviews but this place deserves their kudos. I have been to this establishment on three separate occasions. I have had new tires put on my truck, a safety inspection complete and as an exhaust leak fixed as of today. First and foremost their customer service is top notch, Cesar is one of the main guys that answers when I call and they can get me in the next day. They have had their technicians (Danny) come out to me and explain issues and how he fixed them with other things he noticed while doing his work. They never try to upsell you into getting items you don't need. I can say this as the first time I went there, an older lady was on the phone with one of the main service writers, she was adamant on saying something was wrong with her car and stated what she thinks it is. The service writer stated, "ma'am we can't recreate that problem, I wouldn't ever sell you something we can't guarantee, we are in the business of identifying and fixing not guessing." Overall, best shop I have been too. I take my truck there for everything I can. read more

I went here for the first time today to get a car inspection. Upon walking in, I was blown away by the lobby! The huge chalkboard wall is beautiful, and I couldn't stop admiring it! I wish I knew who did it! Also, in the lobby, there was complimentary coffee, water, and a variety of snacks! From the time I parked to the time I left (with a passed inspection) was 30 minutes, but it went by extremely fast thanks to the friendly employees and the great atmosphere of the shop! read more