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Caton's Auto Repair

4.7 (86 reviews)
Open • 7:30 am - 5:00 pm

Services - Caton's Auto Repair

Auto battery or electrical system repair

Auto brake repair

Auto engine repair

Caton's Auto Repair Photos

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Recommended Reviews - Caton's Auto Repair

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4 months ago

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3 months ago

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Bob C.

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2 months ago

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3 months ago

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5 months ago

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1 year ago

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1 year ago

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7 months ago

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11 months ago

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1 year ago

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Bob C.

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1 year ago

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1 year ago

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1 year ago

I highly recommend. My needs were addressed and I felt I was in good hands. Thank you

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2 years ago

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2 years ago

They are perfect every time, impeccably honest. reasonably priced., and just plain great people!

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2 years ago

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4 years ago

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Bob C.

Helpful 2
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3 years ago

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Bob C.

Helpful 2
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3 years ago

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Bob C.

Helpful 1
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2 years ago

Helpful 2
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3 years ago

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Bob C.

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5 years ago

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Bob C.

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14 years ago

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6 years ago

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4 years ago

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Bob C.

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8 years ago

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Robert C.

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4 years ago

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Bob C.

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4 years ago

Known Bobby for years. Honest and reputable!

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Bob C.

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11 years ago

Helpful 6
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12 years ago

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15 years ago

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11 years ago

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13 years ago

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6 years ago

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11 years ago

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9 years ago

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Robert C.

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6 years ago

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8 years ago

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8 years ago

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7 years ago

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Page 1 of 3

Ask the Community - Caton's Auto Repair

Review Highlights - Caton's Auto Repair

“I have complete confidence in the work they do and if Bobby doesn't think you need something done, he'll let you know.”

Mentioned in 11 reviews

Read more highlights

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Stan Rollison's Automotive Service

(127 reviews)

Stopped by to get my emissions done, they took care of it quickly and were professional.read more

This is my first experience with Stan Rollins, and I'm disappointed with how an ongoing concern has…read morebeen handled. Since receiving my vehicle back after repairs in August of last year, I've experienced intermittent starting problems that I never had before. More than a year later, the issue remains unresolved. I've provided videos, confirmed warranty coverage for the installed part, and brought the vehicle back. Staff witnessed the starting problem when I arrived and acknowledged that it happened again during testing. However, I was later told they couldn't consistently recreate it, so no resolution was provided. I understand intermittent problems can be difficult to diagnose. However, I've explained that my vehicle sometimes sits unused for several days. Starting it every day doesn't reflect the conditions under which I experience the problem. I shouldn't need to start my vehicle daily just to rely on it. Before dropping it off again today, it took nearly five minutes to get it started. This has become stressful, especially when I'm left waiting after medical appointments. I'm hoping this visit leads to thorough testing under the conditions I've described, clear communication, and a lasting resolution. I want to feel that my concerns and the problem staff have already witnessed are being taken seriously.

The Car Doctor - Free !!!! Diagnostic !!!!!! 703-560-8870

The Car Doctor

(133 reviews)

I can't recommend The Car Doctor enough!…read more My transfer case catastrophically failed, and I was incredibly lucky that my car broke down just two minutes away from their shop. It was around 10:00 PM, so I searched Google for the nearest repair shop and found The Car Doctor. Even though they were closing, one of the employees took the time to help me drop off my car. That alone showed me they genuinely care about their customers. The next morning, my car was fully diagnosed, and they clearly explained the issue and gave me multiple repair options without any pressure. Since replacing the transfer case is a major job, I was told it would likely take a few days. To my surprise, I received a text message the very next day around 5:00 PM saying my car was ready for pickup! I honestly couldn't believe how quickly they completed such a big repair. The price was very fair, but what really stood out was the outstanding customer service, professionalism, honesty, communication, and efficiency. Everyone at the shop treated me with respect and made a stressful situation so much easier. Thank you to the entire team at The Car Doctor for taking such great care of me and getting me back on the road so quickly. You've earned a customer for life. Highly recommended!

I came to get a safety inspection and realized that I left my key behind and was driving on my…read moredigital key. Sigh. So 30m later I returned with my key. I got there Sunday morning so went to the Mexican restaurant around the corner (it wasn't bad!) and then had a couple beers at the brewery around that corner. About 2.5 hrs later, I decided to come back and just in time, my car was ready! They told me it was on them! I didn't have to pay for the safety inspection! I was floored! That was pretty cool.

Parkway Automotive

Parkway Automotive

(24 reviews)

Looking for a reliable, honest, local auto repair shop in the Dale City/Woodbridge area? This is…read moreit. Quality work, fair prices, prompt service. Shop staff take the time to show you the issues identified, proposed fixes, and up front pricing. You'll be greeted at the desk or on the phone with polite welcomes and knowledgeable responses to your questions. If you wait for the repair work, (rather than drop off), you'll be treated to some visits from their dogs who are super sweet and love to be rubbed behind the ears.

I brought my vehicle to Parkway Automotive (22193) for multiple repairs and paid approximately…read more$2,800 for the work performed. Although the vehicle initially appeared to be repaired, it broke down again within a day of being returned to me. When I returned to discuss the recurring issues and seek a resolution, I was not met with the level of professionalism or customer service that any paying customer should reasonably expect. Instead, I experienced an alarming and deeply unsettling confrontation. During our interaction, Brian approached me within inches of my face, repeatedly calling me a "bitch" and a "whore" while also stating, "I will hunt you down." Whether intended as a threat or not, these comments were intimidating, inappropriate, and entirely inconsistent with the standards of conduct expected from a professional business. I also witnessed another customer, an African American couple, attempting to address concerns about their own vehicle after experiencing similar issues. According to their account, their vehicle worked for only a short period before the problems returned. While their interaction did not escalate to the level of verbal abuse and intimidation that I experienced, their concerns appeared to be dismissed rather than addressed. Beyond the repair issues themselves, what affected me most was the genuine fear I felt as a result of the confrontation. The behavior directed toward me was so aggressive and intimidating that I left the premises in a panic. After leaving, I realized that I had accidentally left my purse behind. I was so uncomfortable returning alone that I requested a police escort to accompany me while retrieving my belongings. No criminal charges were filed. However, the fact remains that I felt unsafe enough to seek police assistance in order to recover my property. Regardless of whether the conduct met the legal threshold for criminal action, no customer should leave an automotive repair shop fearing for their safety after raising concerns about services they paid to receive. This review will be updated based on how the business chooses to address these concerns, whether through meaningful resolution, refusal to engage, or the outcome of any civil remedies available to me. Customers have a right to expect competent workmanship, honest communication, and a safe, respectful environment in which to ask questions about repairs performed on their vehicles. Businesses have a corresponding responsibility to address customer concerns professionally and to maintain an environment free from behavior that could reasonably be perceived as threatening, intimidating, or abusive. No customer should feel unsafe when seeking clarification, accountability, or resolution regarding services for which they have paid. To resolve this matter, I am requesting reimbursement for any repairs that an independent mechanic determines were defective, incomplete, unnecessary, or improperly performed, along with a good-faith effort to address the conduct described above. I would also appreciate acknowledgment that this behavior does not reflect an acceptable standard of customer service and assurance that appropriate measures will be taken to help prevent similar incidents from occurring to others in the future.

HomeTowne Auto Repair and Tire - HomeTowne Auto Repair and Tire participated in an Advanced Engine Diagnostics training that was run by NAPA AutoTech.

HomeTowne Auto Repair and Tire

(120 reviews)

The team there is helpful, good with explanations, thorough, and they listen. We've had everything…read morefrom oil changes to an engine replaced. Definitely recommend!

I had an extremely uncomfortable and unprofessional phone call from Hometowne Auto Repair today…read more Which I recorded and will be putting on my socials. A woman called me without even identifying herself and immediately said, "You left two negative reviews, and I was surprised to see you on the schedule. I wanted to make sure we were good." What exactly was I supposed to take from that? I had to ask her multiple times whose name was even on these reviews before she finally said mine. One review was from years ago, and the other was from about four months ago. During the conversation, she even acknowledged that in the more recent situation, their employee had given me incorrect information. She stated that she was new manager finally and attempt to "address the issues". So why was I being confronted about an honest review of an experience your own staff mishandled? The entire call felt less like an attempt to resolve a customer-service issue and more like an attempt to make me cancel my appointment. When I finally asked directly whether she still wanted me to bring my vehicle in, suddenly she was stumbling over her words. If you wanted my business, why call me before my scheduled appointment specifically to bring up old negative reviews and tell me you were "surprised" I was on the schedule? It also leaves me with a serious question: Is this how Hometowne Auto Repair contacts every customer who has ever left a negative review, or was I singled out as a Black woman who criticized the service she received? Customers should be able to leave honest reviews--especially when a business acknowledges its employee provided incorrect information--without wondering whether those reviews will later be held against them when they try to obtain service. Bringing up a review from years ago and another from months ago immediately before my appointment was unnecessary, intimidating, and incredibly unprofessional. After that phone call, I certainly did not feel that my business was wanted or that I could comfortably trust this shop with my vehicle. TAKE YOUR CAR HERE AT YOUR OWN RISK! At the end of the day I blame myself for trying to give them another chance since i had been going to them for almost 10years! I can assure you no more chances will be given so you don't have to worry about me anymore.

Caton's Auto Repair - autorepair - Updated October 2026

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