Not a good time. They quoted me on a Monday saying they'd have the repair done by the next day…read more Turns out the truck didn't even get my tire so now having to wait an extra day.

I asked for a used tire.. Gave me a used tire that was already less tread then my already used…read moretires(I should've refused). Also looked at my plate renewal date to Tryn and determined my $$.. they can do your service but it's a "fin-for-yourself" type of service they're juggling customers trying to make a profit per customer served instead of prioritizing the customer as a staff..

I bought one used tire and it was on the high side ($90). Service was quick and good but this isn't…read morethe place for a used tire deal.

BUYER BEWARE. yes they are cheap but you will pay for it in the long run. let me explain to you my…read moreweek of hell. my car got a flat front tire, and had a bubble in the other one about a week ago on wednesday, and i took it here to get a used tire until i could replace my tires. they didn't have the correct lug nut key so i said that was okay and took this first picture to look at it and see if i could order one. i came back the next day, thursday, to grab some stuff from my car and check to see if there was a lug nut key in it that i had missed, before i spent money on one. i then decided to see if there was anything they had done as there was different staff that i hadn't met yet. the man told me that he did not have the correct lug nut key and i asked him if there was anything that could be done or if i should just wait until saturday for the correct key to come. the man had me drive my flat tire back and forth, three different times, to pull the car out (which didn't make sense to me since it was already backed in), to move it to a different spot, and then to pull it back into the same spot. he then proceeded to hammer the incorrect lug nut key in it and got it stuck, but i was unaware. i gave them the right key on saturday, and again, he had me drive the car on the flat, towards the inside of the shop. i asked if it was okay given that part of the rim was on the ground, and he said yes. i had to leave and go to dinner with my boyfriend that night, so i dropped it off and left it overnight AGAIN. we're coming on 5 days at this point. the next morning on sunday he tells me that the lug nut from thursday was stuck, and that he "didn't know" that it was stuck until saturday. i feel like you would've known by the time that i left thursday...but okay. then proceeds to tell me that I HAD TOLD HIM TO DO IT. and that my only option is to try to burn it out. which i told him not to. as you can see from the pictures he went ahead with that anyways...and again said i told him to do it, now why tf would i want you to BURN MY CAR. then the guy told me that because he can't do it, he's going to cover the cost of replacing my rim and tire. my boyfriend came to see what could be done, and noticed that they had burnt the wheel. my boyfriend had it towed to another shop to get a new rim and tire, and they got in his face attempting to fight him. i thought that this would've been a quick tire change, but it turned out that it was a whole week of hell. they ruined my rim. the two spanish men who closed on wednesday were very nice, this complaint is not about them. the man i talked to explicitly stated not wanting to do anything because he knew it would mess the car up. giving one star because i can't give any less. what a nightmare. edit: not only did they burn my car, the other tire that needed changing they forgot to put the wheel cap back on, and did not put on the valve stem cap. so that's MORE things they did wrong.

A big thank you to the manager and assistant at Pep Boys in Dale City who took the time out of…read moretheir very busy schedule to get us on the road again. We had a nail in one tire as we were traveling from Maine to NC and they had us completely taken care of in 45 min !!! Can't thank you enough!!! Larry and Shelley Mulholland

You could honor your appointments. It makes no sense to make Amanda then ignore them.read more

Service - 5/5 Friendliness - 5/5…read more I can't speak too much to the prices or the quality as I've only ever had my inspections done here. But they get it done right and for a very reasonable price. The reason I'm leaving a review is that the customer service was excellent. They were always very enthusiastic and welcoming when I walked in. I felt I could trust them implicitly. Better yet, I wasn't able to pick up my vehicle until a little after their closing time, but they kindly agreed to wait for me to get there. That was really appreciated.

Changed headlights on Chevy Impala and performed oil change. Great customer service by manager on…read moreduty.

Best tire shop around. If I could give 6 stars I would. My family has been going to them for years…read morenow, this was my first experience with them. Had to get new A/T tires on my truck. Customer service was perfect. Tire quality was perfect. Price was amazing. If you need tires, tints, rims, or other services done on your vehicle look no further than Quality Tire. You will not be disappointed.

I had a 2011 Toyota RAV4 limited, Quality tire did an outstanding job installing Black Horse…read morerunning boards. Quality work done in a timely fashion. Too bad the RAV4 was totaled several months later..Now I own a 2015 Toyota RAV4 limited and will soon have the crew install another set of running board...Thank you

Great owner and service team. Convenient location…read more Shop is kept clean and tidy. I wish the Honda dealership service department down the road would be as honest, reliable, reasonably priced, efficient, accountable, skilled, and fun to service my vehicle as My Tech Automotive.

Replaced the control arm and did an alignment on my Toyota Camry. The staff was nice and…read moreprofessional. The service was done on time and at a fair price. They checked the vehicle over and took care of some small issues at no charge. It was a good experience and I will take my vehicles to them again.

This place checks all the boxes, starting with fantastic customer service and communication…read morethroughout the whole process, fair pricing, and quality work. I highly recommend Marvin and the team at MTR auto service. You can see the before and after pictures. I will return for future auto service.

I have bought in my vehicle for tires mount and balance service. Marvin and his mechanic have…read moredone my family vehicles in the past with great care. The shop also do automotive painting, mechanical repairs, and frame pulling for collision vehicles. Be sure to stop by with your vehicles. Marvin will take care of your vehicles with utmost care. Thank you Marvin and his staffs.

I've been going to Caton's auto repair for over thirty years and these guys are completely…read moretrustworthy, great mechanics and honest , reliable and friendly.

Had a major exhaust leak and they did a good job, though was a lot. They did come in $500 under…read moreestimate, which I'm grateful for. I feel better about my car and the experience as a result. They are often booked out a week or more so you have to plan ahead. They do not do Virginia inspections. The folks are friendly and so it has retained a small town feel. They are convenient to where I live, which is a plus. I think busses run by there and it's near Wawa and the commuter lot somewhat.

Hard working and skilled guys. All the good reviews don't lie. So grateful for their businessread more

Outstanding service! They took me immediately and patched my tire - did a fantastic job! Very…read morereasonably priced - and employees are super friendly.