I rarely write reviews and when I do it's something bad. But this time it's my honor to write a glowing review about Landmark Auto Group. My car had some serious issues that I had neglected for some time. Not only did they give me a good rate and fix the car, they found another issue literally fixed it on the house! That never happens! I will only take my cars here for repairs. Unmatched service. Highly recommended! read more

DONT GO HERE !! They'll up charge you, not take care of your property, and overall dishonesty. There's plenty of shops near. Avoid this one. read more

I was on the lookout for an honest, and trustworthy mechanic after experiencing run around, and unprofessional behavior from other service shops. I feel very fortunate for being referred to Max (owner) through an acquaintance. I needed a complete check, and service on my Mercedes Benz. Max took care of everything the car needed, I felt comfortable with the diagnosis, and estimate for the services which were fair, and honest, I did not feel that I was being ripped off. Max, and his staff are very professional and respectful. They certainly take good care of their customers. I feel confident in referring customers to this business. My loyalty will continue to support them read more

Took my car here simply because of all of the good reviews. Must have been a bad day. First impressions matter and I should've listened to my instincts. I was treated rudely from the first hello to the call about the estimate. Anyway, they fixed the problem. I have no idea whether the the price was reasonable. Of course, clerk claimed a discount after I complained about how I had been treated. I won't go back again. read more

It is a fantastic group with excellent service! The team is transparent and honest about everything, from pricing to the quality of parts and the service I received here; I couldn't be happier. read more

Excellent customer service They used high end tools for diagnostics on European cars. My battery positive cable caused an error code on my dash and my ODBII scanner unable to cleared it. They were able to cleared it for $60.00 with their advanced scanner easily in 5min. They don't do inspections here according to the shop managers. Dashboard error code cleared, now I can go get an inspection. read more

Landmark Auto Group - $60 cleared engine code with scanner tools - Auto Repair Near Me - Alexandria, Virginia

my car engine wasn't running after starting. They found the problem and saved money by reworking it and did an excellent job. They came to me highly recommended by another independent mechanic. Very easy to work with, honest and trustworthy John read more

I came to this auto repair shop on 08/12/2021 and requested service B for my mercedes and they charged me almost $400 and did not include everything that service b includes at the dealership they basically gave me a fancy oil change and while doing so broke my undercarriage cover. As any old basic poor mechanic would say they tell me "It was already broke" I told them it was not broken and I did not hear a loud dragging before taking it to the shop. I also asked why did he tell me I need a brake fluid change when mercedes dealership includes that in service b. I can copy and paste a list of things service b includes as listed on Mercedes of Alexandria website. Mercedes-Benz B Service Includes: Synthetic motor oil replacement Oil filter replacement All fluid level checks and corrections dependent on factory-recommended service intervals for your vehicle's year and model Tire inflation check and correction Brake component inspection Reset maintenance counter Required elements Cabin dust/ combination filter replacement Brake fluid exchange No brake fluid exchange was done at this shop and they should change the name of the service as this is fluke and not real. read more

I had my car looked at here a couple of months ago and after taking it to another shop (and based on other reviews here) this place doesn't seem very trustworthy. My initial impression of the place was just odd as well. And their online hours on yelp, google maps and their website also didn't match their actual hours. I got there at 7:30 am since that is what time their website and google maps said that they open and I wanted to get in there as early as I could. Apparently they don't actually open until 8 am though which messed up my schedule a bit but I ended up just waiting until they opened. Their sign on the front door said 8 but they didn't update it online I guess. A bit before 8 the guy who worked there pulled into the lot and parked directly behind my car blocking it in the parking spot. I thought that was kind of odd since there were several open parking spots in the lot and he seemed to specifically block me in. I turned around and the guy was giving me a weird look and staring directly at me so he seemed indeed to be intentionally blocking me in and then he walked into the shop. I walked in to let him know I was waiting for them to open and just needed a few things done on my car and he accused me of parking in his lot on other occasions which I had definitely never done. And the car was a green Scion Xb so I'm almost certain that nobody with that type of car had ever parked in his lot before so this guy was just being a weirdo once he saw me parked there that morning (even though the only reason I was there was due to their out of date website hours). I probably wouldn't have even left this review if he hadn't done this. It was just weird. I ended up leaving the car there to get the work done even though I was kind of put off already by this guy's weird behavior. He called me back later that day and quoted me $1097 for everything the car needed to have done. I got him to break down the charges for me and I wrote them all down. He quoted me 2 things that didn't end up needing done at all and gave a quote of about double what the second shop I went to quoted me for the same repairs that did actually need done. At one point he said that it would be $100 to clean the corrosion on the battery. Not to replace the battery but just to clean the corrosion. Jiffy lube will clean your battery for $20 so I'm not sure why it would cost almost as much as a new battery just to clean off the corrosion. Read the other reviews as well. I would avoid this place and definitely recommend a second opinion and price estimate somewhere else if they say you need anything done. read more

My power steering completely failed one Saturday morning, it had a belt and mechanical issue. I took it to this shop because it was down the street from where I was, the work was completed in a few hours. They did a great job and the price was not bad. Three weeks have past and no issues with my power steering. read more

Took the wife's car there for a look at a front end problem. Also did an oil change. The oil change was completed but they failed to fill it correctly--in fact it was about 4 quarts too low. An inexcusable, rookie type mistake. That was the first thing my dad taught me--stick the oil after you think you are complete as the final check. Front end problem was diagnosed as a valve train problem, because their mechanic could not find any noise coming from the front end. They flushed the fuel system to loosen deposits. Immediately after I got the car home, I duplicated the front end problem while driving in a parking lot. Sounds like a CV joint on the driver side is giving way. Not sure how I was able to find that mystery noise but their mechanic could not. Maybe, just maybe, it was the same mechanic who was short 4 quarts of oil on the oil change and who failed to stick it after the job was complete? read more

I needed to change my breaks and after searching in many places I decided to go here, buy the parts in autozone and took them, it took 5 hours and then they call me to pickup my car, but when I picked it up the car did not feel right, I hit the brake and the car braked very little, so I called and decided to bring it the next day since they told me they had space in the morning, the next day I took it and they told me they would be ready in 1 hour; unfortunately after two hours I was still waiting, one of the mechanics came to tell me that indeed he was not happy with the brakes and that it would take more time, after 3 hours and a half I received the car, it felt much better but it had a sound in the tire, when I told the mechanic, he told me it was because of the parts I had bought and I just left, didn't want to keep dealing with the same people, because of apurar I didn't trust them by then. I took my car to another mechanic who told me that he had not changed the brake clips, when he changed it, the noise stopped. It was a lot of time and little efficiency, besides being expensive. Don't recommend this place read more

From out of town, suddenly a weird noise from below my car. Feeling pretty vulnerable, I search online reviews which clearly point to Landmark and Max. Bring in the car, Max is immediately friendly and reassuring. Put car on the lift, quickly see the problem, an easy fix, and an incredibly fair price. What a great experience, a kind and helpful owner, capable mechanics, at a very fair price. No push to fix anything else. If I were local I'd definitely use Landmark Auto for all my car maintenance and repairs. I highly recommend Max and his mechanics. You will be treated well and fairly, and they will fix your car! read more

There are two places that I dread going to: the DMV and an auto repair shop. Both places know full well that they have you at their mercy and usually dispense with any customer service or basic manners. Well, Landmark Auto Group (LAG) was not that. I arrived early to get some work done without an appointment. It was fortunate I arrived when they opened because the place gets a lot of traffic. My vehicle was seen quickly and worked on relatively promptly. Thing is that I had taken my car to my usual repair place recently but had forgotten to get this one thing done. I wondered if LAG was going to tell me I needed extra work done or some such unnecessary thing. They provided me literally the same information my usual repair place told me. I have no complaints. The person behind the counter was also very friendly. I may have found a new repair place for my vehicle. LAG is really good, but holy smokes, get there early. read more

I have so many great things to say about this place. They always take such great care of me and my car. Their customer service is superb and they always know what they are talking about. I have made them my official go to for any questions or maintenance I need on my car. Fair prices and quick turn around times. I can not recommend this place enough! read more

I took my car here on a Fri @ 8:20am for a diagnostic and repair. The car is 20 years old and after 3 days of sitting, I still got no solid answer by the end of business on Mon. They tossed around possibilities, nothing concrete. I didn't feel my car was a priority. I was patient, but they showed a lack of interest in finding the problem with the car. I had my vehicle towed to a different shop after 5pm on Mon. The problem was diagnosed and repaired the very next day by the other shop. read more

Gotta give credit where credit is due and it's definitely due for Landmark Auto Group. I took our Volvo there that was having a throttle body issue, I had called a "Mercedes and Volvo Specialist" also in Alexandria about the issue, described the exact issue, as well as providing error codes and stated what needed to be done, before I could even finish, it was stated that they couldn't do the work and to take it to the dealer. I heard about Landmark and took my Volvo there, the first time they were unable to duplicate the symptoms while the car was connected to their data logging. Todd (presumably the owner) told me to bring it back again and sure enough, the car acted up, Todd was able to diagnose and fix. Great guy, great work and communication; thoroughly explaining exactly what was occurring and needed. The work was done quickly and reasonably priced - I'll definitely be returning to Landmark. read more

I had a problem in my 2007 Toyota Prius and the dealer was quoting $830 for the total repair, and a $160 diagnostic fee. After calling a few places, I called Landmark auto and they said they could fix it for less than half the price. They finished the work in a day, and I was in and out very quickly. Max and Jay were great to work with, and the whole process was quick, efficient, economical, and top-notch. I can't recommend them enough. I will be back with them for all future issues with my car. And all my future cars, too! read more

I had to make sure to take the time to write a review for a long time trusted friend and mechanics in the area. Max and his crew, simply put, do great and honest work and do not sugar coat anything. And they will always find out what the direct problem is no matter how long it takes. Dealerships will fix your car but I doubt that they will be patient and explain the problems and possible solutions like Max will. read more

These people are not trustworthy at all. We dealt with a guy named Al & he originally told me that my radiator had a hole in it & he poured some water in it and it went straight through. We then proceeded to get insurance involved and their mechanic said there was never a hole in it to begin with. When we confronted Al about what he originally said, he said "I never said that".... we asked him multiple times before we got insurance involved so he actually made us spend more than we needed. We would've had Landmark fix the car but I don't want anyone who lies so much to work on my car and charge me what doesn't need to be fixed. Very shameful of them to lie like that. If I could give them 0 stars, I would. read more

The customer service here is fabulous, max works so hard to make sure his customers get the best most efficient service. If your going to BMW save yourself the headache and the money the same quality,professional service is right here at landmark. Actually the service and professionalism is ten times better. My BMW X3 which I've had for years has always come here the only reason why I take my new car to BMW is because of the warranty but it's night and day compared to the team at landmark. Also they have wifi and a convenient night drop box, this place is northern Virginias best kept auto secret! read more

Landmark Auto Group - Auto Repair Near Me - Alexandria, Virginia

I stopped here to schedule an emissions test and the guy took my car right in and did it. He let me know I would also need a safety inspection and took care of it. All four guys I met were so nice and made jokes with my daughter and her friend. Great group of people working here... I plan to come back for sure! They reminded me of small town quality service in a NOT small town that typical does NOT typically have good customer service anywhere! read more

I'm really shocked by these two reviews. I've taken my car in for a safety inspection for two years running and they do a great job. I needed to get a tail light replaced and the cost was well below what I expected. Sure it's just a brake light, but it felt good that no one tried to take advantage of me. They even had one brought in from another location because they didn't have the exact bulb I needed. read more

I have been coming to this shop for over 10 years. Max and his team are very nice , knowlegable and friendly! They definitely know what they are talking about and will explain to you what is wrong with your car and what exactly they will be fixing. They will save you thousands of dollars when you compare them to the dealers and other shops. They are very trustworthy. You do not need to look anywhere else. I'm not sure why it took me this long to rate them. read more

Honest, friendly and competent. I started servicing my car here when I briefly lived in Alexandria several years ago, I've moved to Reston about 5 years ago, but I still service all my vehicles here. I trust them with my Porsche and my VW and they have NEVER LET ME DOWN! Great customer service and very competitively priced - often lower than most places. I've never had to talk down a quote that I received from them. I highly recommend them to anyone looking for car service of any kind. read more

took my car in for realignment and was told that it was going to cost $800 to fix the axel because some nut or bolt was missing. Yikes! Later took my car to the dealership service center and nothing was wrong. Just the regular realignment was needed. read more

AVOID! Asked my neighbor for a recommendation for a reputable auto shop. She said she had a decent expereince here. Made a reservation for a Tuesday appointment. I'm not a car rookie, I know enough about cars to talk shop, but living in an apt. without a garage, I'm at the mercy of the local shops. I took my car here for a simple transmission fluid drain and fill. The mechanics called me after about 3 hours to inform me that my transmission was "leaking" and had a bad seal, they needed to replace a gasket. Total estimate ~$900 dollars but they'd have it back to me "before the end of the day.". They also told me they couldn't drain and fill my transmission fluid unless the seal was fixed. This is bogus for two reasons, first my transmission isn't leaking (no staining on the ground or fluids visible on undercarriage, plus fluid levels check out normal) and second, you could easily fill and drain fluid, even if it was leaking. Plus the fact that they were going to dismantle my transmission to replace the seal and reassemble before they closed for the day defies logic. When I went back to the shop I was like "show me the leak" they told me the lifts were filled and it would be about an hour before they could show me. Suspect. I'd go some where else if your in Alexandria, Tony's in old town has good reviews on Yelp. read more

Max is the best mechanic I've encountered. He works wonders on my 2002 BMW and is the only mechanic I will ever use going forward. He can diagnose a problem without fail and address and fix the problem without much fuss and cost. Landmark Auto Group is exceptional and will go to great lengths to ensure your car is fixed in a timely manner and at a great rate. I wholeheartedly recommend Max and Landmark Auto Group. Simon just fixed my BMW in 10 minutes. Ladies these guys won't take your money and rip you off. These guys are the real deal. I'm not kidding. read more

Friendly, fast, efficient service. Called on my way from leaving DMV.... Needed emission and safety test. They were friendly on the phone and said they could see me right away. I was hesitant when I arrived after seeing so many vehicles in their garage and parking . They did what they said.... Took my vehicle in within 5 min of arriving. They informed me of how to file the test online with DMV. All of $44 and 20 minutes in and out....and all while being pleasant and with a smile on their faces.... Love it!! read more

I had been taking my car here almost since the shop opened and they have really gone downhill fast. I was so happy with the work and the owner until one of the guys didnt put oil in my car after a repair on a leaky oil gasket cover and now the engine (and my car) is basically dead. I have called the office several times to speak to the owner and he hasn't returned my calls. read more

I had to have my 2009 BMW 328i valve cover gasket replaced. BMW wanted to charge me $2000. Landmark charged $1100 and they do a better job than BMW and the customer service is superb. Max, Todd and their team are the areas best kept secret. I don't even take my BMW to BMW for repairs anymore. Landmark Auto is my auto repair place to go. read more

Nice people. Max is an awesome guy and owner i think. He put on my mirror after an accident and even recommended the guy who does the detailing. He took off all the flaws of my vehicle..now it looks perfect. I will always go there if I need to have my car repaired. read more

Todd and Max were great yesterday! I had a problem with my 4Runner, they squeezed us in and accommodated us promptly. They were honest and very efficient. Would definitely go back for future auto care! read more

Awesome service. I was in and out of this service station fast. I went in for a safety inspection for Uber.

Great Place! Got both my cars in for DMV inspection as walk in status when all other places would not. Max is a good guy, very accommodating! read more

I just wanted to say thank you for the great service and honesty offered to the customers. I took my car for an alignment (I thought I need one since I had to replace one of my front tires after hitting a big pothole). In any case, I explained to the owner my issue and he said he would check it out and gave me an estimate. A couple of hours later I picked my vehicle and he said that the alignment was fine (based on the test they did) and to my surprise, he said that it was nothing. That's right, they spent their time but didn't charge me a dime. Big THANK YOU!! read more

Down to earth, efficient, and fairly-priced, Todd and the mechanics at Landmark Auto Group are top-notch. They have fixed numerous problems with my 2006 Honda Fit and they always get me back up and running in no time. read more

I have been going to Landmark automotive group for years, either for my Honda or Audi A6 and the work has been superb every since. Mac and Jay and the entire team are "top notch" and the prices are always reasonable and the conversation even better. Having a good mechanic is like having a good barber. Once you find one, you refuse to go anywhere else. Mike B. read more

Max is competent. Prices seem fair. I've always had a good experience here.

We have used them twice for oil changes and replacing taillights. They are always very nice and courteous and I felt the prices were fair for the work being performed. We will go back! read more