All good very nice job the quality was excellent value was great for what the did! Looks like a…read morebrand new pool if we need we would call them again thanks for your service and time

We just wrapped up construction of our Pool Boss pool (still need the finishing touches surrounding…read moreit completed) but can't wait to use it this Summer. The entire team at Pool Boss was a pleasure to work with and I appreciated the seamless way they navigated every aspect of our project from Design to Construction to Service. We partnered with their preferred vendors (Corbo Electric, Diorio Plumbing and DePascale Hardscaping) which made the whole experience that much easier! We didn't have to be the middle man and never stressed about communication between the crews. Highly recco this whole team!

I've had a great experience with this pool service. She is professional, reliable, and clearly…read moreknows her craft. I appreciate the attention to detail and the consistent communication about what's been done and anything that needs attention.

i'll fill in this sheet after she's done. do not do business with her!…read more impossible to get to finish the job! no contact info, no address, no referrals, no id, no phone number to call her and she left without telling us and left us un-finished 2 days in a row, without trying to reach us! we were in the house, she didn't even knock on the door and now she wants full payment on unfinished job! and is threatening us with court! we offered to pay for what she did, she texted me at 5am yelling and calling us all kinds of names and threatening us! beware of this sad person! how can i get help from yelp?

Very discouraged with this company. After leaving several messages, I was finally connected with…read moresomeone who requested I fill out a form. After doing that I was told someone would be in touch with me, that person never called me. I was then turned over to a project manager, who scheduled an appointment which both my wife and I left work to attend. After waiting half an hour for someone to arrive, I called the company only to find out the person that scheduled the appointment quit the previous day. To make matters even worse, I was told "we really don't have a project manager at this time" Certainly not the way you'd want to start a project of this scale.

Masterson built my pool about 10 years ago. They were not the easiest people to work with but their…read morework has stood the test of time. Pool construction and the surrounding coping and patio have held up very well and looks almost as good as new. If you don't need your pool builder to make you feel all warm and fuzzy I would recommend Masterson.

have used this company for a couple of seasons now and we have been very satisfied with the quality…read moreof service

Ps. if you are in NJ never give a contractor more than 1/3 for deposit!…read more Payment terms should follow New Jersey state law: * No more than 1/3 deposit is permitted upfront. "In accordance with New Jersey state law (NJ Administrative Code § 13:45A-16.2), no more than one-third (1/3) of the total contract price may be requested or accepted as a deposit prior to the commencement of work."

Erik is a true professional at his craft. We have an annual white glove contract with Erik and we…read morehave been exceptionally pleased with the work he has done for us. He takes care of our hot tub as well as recently opened up our pool for the season. He is responsive, easy to get a hold of, takes pictures of all his work, and thoroughly explains what he is going to do before he actually does it which is very helpful to homeowners. Communications is the key to all relationships and Erik definitely meets our high expectations. Erik has come up with several creative ideas for solutions we have been looking for and we truly trust that he has our best interests at heart. We would recommend Erik and his team to anyone who is looking for a professional spa and pool manager that will take care of all of your maintenance needs. You will not be disappointed working with Erik.

I've been working with Eric for about a year and a half now, and I even have his first review to…read moreshow how our relationship started. Eric is experienced and generally knows what he's doing. His pricing is also more competitive than most. However, actually getting consistent service from him has been a challenge. Our communication has been rocky from the start, largely because Eric is extremely unorganized. He's often messy with scheduling, and there have been multiple times when we agreed on a visit to a property, and he simply didn't show up--without any notice, and with no response to calls or texts. Another major issue is his temperament. He has a short fuse, and when he believes he's right, he resorts to aggressive language and constant cursing. Even when I prove him wrong and he briefly apologizes, the same behavior returns the next day. I've continued giving Eric business out of patience and understanding for his situation. I've kept him busy and even referred multiple clients to him, which brought him more work. But the last incident was the final straw. He failed to show up at my personal home for four consecutive weeks, despite our agreement for weekly visits every Thursday. As a result, I and my guests couldn't use the pool and hot tub multiple times. He promised to come the following day (Friday), apologized, and then still didn't show up. The final time I followed up, he replied with, "No, we are clearly not coming in the rain. Seriously?" -- without even a proper notice or attempt to reschedule. This level of unreliability and disrespect is unacceptable, especially after all the work and referrals I've given him. I've been patient long enough, but I can no longer tolerate this kind of behavior.

We had a problem with our pools plaster and Jeff said he will take care of it. Jeff did a great Job…read morehe's a man of his word. I'd recommend this company to anybody who's looking to refurbish there pool.

Please save yourself from countless headaches misery, and money…read more DO NOT hire Aquatic Pool Management. It's taken me a while to write this review, but I want to warn others. I hired Jeff 4 - maybe closer to 5 years ago to build me a pool in my backyard. It was just post COVID- and he had delay after delay after delay in finishing my pool- which I accepted, but I shouldn't have. He was completely incommunicado through all my requests for updates. Casually saying "that's the plan" when asked about when things were going to be done. He built me a nice lap pool- but disregarded the pool design by 3ft to the right. When I had my "as-built" survey completed that's when I learned from my survey company that my concrete pool was put in the wrong spot. My town of Westwood required a variance for his miscalculation and this jerk never helped with anything, but kept insisting this was routine. I paid him well in excess of $200,000 for my pool and he left me holding the bag. He is rude, arrogant and untrustworthy! Spend your hard earned money with a reliable and competent pool contractor and stay away from Aquatic Pool Management.

left 3 messages to call me back for inground pool opening and closing information ,No return call…read more Fairfield

There are so many pools in Fairfield you would think they would stock everything…read more. Every time I go for a part or something else they never have it it's my first go to place and then I have to go 10 minutes out of my way to Monarch which has everything you need .. go there first you will save a lot of time.. I think they are more interested in opening and closing pools they servicing them .. it's to bad and Please get someone in the store that knows something about pools. I asked about a Vacuum. Her answer Oh I don't know. I asked about some parts. Oh I don't know. It's nice you opened a store close by But come on stock the place and get Good help..

With the decline of customer service generally these days, Jim's service was second to none. I…read moreleft a voicemail with Jim about the issue concerning my bathroom jacuzzi. He promptly responded saying that he was out of town for the next 2 days, and he would respond when he got back into town. He responded at 8:30 pm on the day he said he would return. He asked for pictures of my bath jacuzzi which I sent. We connected the next day and troubleshot the problem over the phone. After we decided it didn't need his visit, I offered to pay him for his time. He declined my offer. This type of thing never happens in the world today. I would highly recommend Jim.

Jim was extremely accommodating. It was the night before Thanksgiving, after calling others who…read morecouldn't help us til Monday, we were so fortunate to find Jim. He answered the call ( and the multiple calls after ) All after hours on Wednesday night, he took our calls, walked us through diagnosis and solutions, and helped us solve a major problem. He could not have been nicer or more informative. I LIVE IN WESTCHESTER, NEW YORK, NO idea why yelp has me on the other side of the country. I am sure I hit enter prematurely and should have noticed. REgardless. JIM WAS WONDERFUL