Reliable, hardworking, honest, qualified, flexible, and affordable! Santos has shown up for my…read moreplumbing needs/ issues on multiple occasions and has always been able to resolve them promptly. He's great with communication and quick to respond. He's our trusted go-to HVAC technician.

Got heater and AC going and changed the sump in basement...these guys are excellent...will be using…read morethem again!

K-Wood has come to my home a few times for different things such as cleaning and repairs and every…read moretime I couldn't be more pleased with their scheduling, professionalism and genuine feeling that they care about fixing my problem. I will continue using K-Wood anytime I need any services that they offer. If I could give 10 stars I would.

This is a fantastic company! They are honest and efficient. Our heater stopped working during the…read morenight. I called K-wood the following morning and they were out within a few hours. It turns out that the ignition control module needed to be replaced. He had the part with him and replaced it and we were back in business! It is so refreshing to deal with an honest company and not one that is just trying to get the most money out of a customer. He could have told me that I needed a whole new heater! We also had them out last summer as well for an issue with our central air. I was just as impressed for that visit as well. I HIGHLY recommend them!

A rep from this company came to my house to give an estimate for work. He told an estimated price…read morewould be forthcoming possibly later that same day or the next day for sure. Still waiting for the estimate one week later. It is clear the company is not interested in doing the job. I wish the company rep had told me that from the start rather than leading me to believe a price would be forthcoming and wasting my time checking for estimate. Poor customer relations. Needless to say, I will not be calling this company for any work in the future and do not recommend them to anyone.

From the owner: Reliable HVAC, Plumbing, & Electrical Services in Greater Berks & Surrounding Areas. We have you…read morecovered for all of your home services needs.

Dealt with them only twice in my lifetime- both times they saved our hide. The first was back in…read more2015 when another "company" had convinced my elderly parents they needed to replace the entire pipeline from the house to the sewer in the street. Essig ran cameras thru the pipes revealing no compromise in the lines thus, saving my parents thousands & performing a simple de-clog. The second time was a few weeks ago when a very old, unmaintained, oil furnace quit in the middle of a deep freeze leaving my elderly mother with Dementia without heat. They "repaired" the furnace enough to buy us some time to make a decision regarding replacement & even made a house call off the clock when my mother accidentally thru the kill switch on the heater. They were efficient in the install of the new heater & helped me orchestrate the service without being present (I live out of town) in a trustworthy manner.

Do not use this place they don't help with any warranty work even though they said they would they…read moremade us do it all they gave us old kohler smart toilets and then when they replaced it with another model they walked us out of features and offed another old toilet on us they also blame the customer for problems if your products cannot handle normal use then don't sell them. I will be writing a review everywhere I can they also forced us to sign and accept work on a toilet that was a lesser model be ware of there installers to they also don't clean up there mess and they promised us a member discount and a refund which we never got DO NOT USE THEM.

since 2018 Saki has done the yearly maintenance our rental property for $54. Last cooling season he…read moresaid the outside unit was near the end of its life, the unit was in the house when purchased. It''s a rental when it dies, we'll replace it. On the first cold day this winter he claims the heater is all rusted out in the exchanger and has to be replaced, along with the entire system because a new heater can't work with an old air conditioner. Our neighbor suggested we call their guy. He's been in business for 30 years. Needless to say, the heater was not rusted he showed me the unit was very dirty, the fan motor and wheel were clogged with dirt and there were two dead birds in the chimney. The outside air conditioner was only 10 years old. I'm convinced SK had never done anything other than collect their fee and try to sell stuff we didn't want or need.

3 pounds of refrigerant was added yesterday by this LAZY company who then charged me without…read moreoffering any explanation. It was like they didn't even TRY to find the leak.

What a nightmare it was working with them. They seemed super friendly and motivated at first--very…read moreeager to please. They offered extra ideas, like mounting the indoor unit to the ceiling, sweeping the ducts to improve airflow, adding a duct to a new room for free, and adding bracing to our existing ducts to stop the banging. They said it would be a quick job. Cool. These guys are awesome, right? Then we signed the contract with a one-week start date. One week passed. Then two weeks. Then three weeks. Then a month. There was a new excuse every time. We were told they would take $250 off for all the reschedules. Fine--just please install it. They finally got to us in January, after we could no longer take advantage of the energy rebate that was only valid through the end of the year. When they finally showed up and started working, I noticed two major issues near the end of the day: They installed the outdoor unit under a roof valley instead of 5 feet to the side, as discussed. They installed the indoor unit on the floor of our basement instead of hanging it from the ceiling--in a basement that floods often. We had explicitly discussed ceiling mounting, and it was extremely important that it be installed that way. Then, two weeks later, I realized that instead of a Carrier unit, they installed a Payne--a much cheaper, less desirable unit. It also had many folded-over cooling fins. I strongly suspect I was given a damaged unit or a showroom model. After several months of trying to contact him--calls ignored or promises to "get back to me"--I finally spoke with him. He was very impatient. He said he would give us the $250 off as agreed, but insisted the Carrier-to-Payne swap was normal. He gave me his supplier's phone number and told me to verify that Payne was an acceptable replacement. He wouldn't even address the floor-versus-ceiling mounting issue. So I called the supplier, who was clearly confused about why I had been given his number. After talking with him, he said, "I've convinced some of my friends and family to go with Payne to save money." I responded, "Yeah, but we didn't save any money." His response: "Yeah, that's not right at all--you should have received a significant discount." I tried again to square things away with the installer. More ignored calls, more excuses. When we finally spoke, he was short and annoyed. I addressed all of the issues. Am I really in the wrong for paying for one thing and receiving something else--and then being ignored? It was decided he would come out the following Tuesday to take a look and see what could be done. By this point it was mid-spring, and we were having condensation issues that needed to be addressed. Tuesday came. Nothing. Wednesday came. Nothing. I called him, and he said he was driving back from down south due to a family emergency and planned to call everyone that night. He said he would call me. I tried to be understanding. That was six months ago. I've called twice since then and have now given up. I was hesitant to have someone else fix the issues because of the warranty--until a friend of mine who also does HVAC said, "Why? He's not going to honor it anyway." And honestly, he was right. My friend came over to look at the installation. He shook his head--a lot. He said it was a very sloppy install with many cut corners. He asked, "Why would you do it like that?" at least a couple of times. I am an extremely polite and forgiving person. I give people the benefit of the doubt--sometimes to a fault. I've dealt with many contractors over the years, and I have never dealt with one so uncaring and willing to completely ignore a customer.

Been having issues for over 6 months and their # says not in service can't even use 3 out of the 6…read moreunits I have does anyone know why there # says not in service??

Their construction division installed new windows. Thankfully I had a ring camera because their…read moreinstallers didn't know what they were doing. They came back and fixed the installed but promised to oversee all work. That didn't happen so now we resorted to a warranty letter which they tried to shortcut. Their workers did a poor job of cleaning up after themselves and also used the restroom but didn't flush the toilet. Very disappointed for spending $13,000. I would not recommend for any services if this is how their ownership allows this to occur even after numerous conversations with them.

From the owner: We specialize in Heating/Air Conditioning, Plumbing, Remodels, and now added a new Contruction…read moreDivisions for services such as doors, windows, siding, custom baths, kitchen, finishing basements, flooring, etc.