SK came out and did a seasonal checkup on our AC. We're new to the home and area and found SK…read morethrough Yelp. They were on time, checked out the AC, added coolant and then took a quick peek at the furnace. They said both look good for the age (17 years) and should be good for a while. I had questions about rebates for heat pumps and he had answers about rebates, rough costs and advantages of the new heat pumps. He reiterated that we didn't need to change out our current equipment but if we feel it's important for environmental reasons there are good options. We'll definitely be using them going forward, and have a fall furnace checkup scheduled.

since 2018 Saki has done the yearly maintenance our rental property for $54. Last cooling season he…read moresaid the outside unit was near the end of its life, the unit was in the house when purchased. It''s a rental when it dies, we'll replace it. On the first cold day this winter he claims the heater is all rusted out in the exchanger and has to be replaced, along with the entire system because a new heater can't work with an old air conditioner. Our neighbor suggested we call their guy. He's been in business for 30 years. Needless to say, the heater was not rusted he showed me the unit was very dirty, the fan motor and wheel were clogged with dirt and there were two dead birds in the chimney. The outside air conditioner was only 10 years old. I'm convinced SK had never done anything other than collect their fee and try to sell stuff we didn't want or need.

Phil came out, diagnosed and repaired a problem with my heater that two other companies could not…read morefigure out. He is a great technician, does excellent work at fair price. I personally recommend him to everyone.

Phil replaced my heater and AC last week. On time and expertly done. Phil is thorough and doesn't…read moretake short cuts. A few years ago, he replaced an auxillary gas line that apparently wasn't originally installed to code. Though it required much more time and labor than quoted, Phil did the work as quoted. I highly recommend him!

I made the transition from oil to gas. They were very professional and all my questions were…read moreanswered. He called when he said he would call and showed up on time. I thought their prices were excellent with great workmanship. Highly recommend.

We were extremely happy with the work Expert Care did at our house replacing our aging central AC…read moreand heating units for new ones. They gave us great pricing for the type/ capacity of equipment we got. Additionally, they were very professional/ knowledgeable, organized/ clean and thorough, and completed the installation very quick: in two days. We would gladly use them again.

Dealt with them only twice in my lifetime- both times they saved our hide. The first was back in…read more2015 when another "company" had convinced my elderly parents they needed to replace the entire pipeline from the house to the sewer in the street. Essig ran cameras thru the pipes revealing no compromise in the lines thus, saving my parents thousands & performing a simple de-clog. The second time was a few weeks ago when a very old, unmaintained, oil furnace quit in the middle of a deep freeze leaving my elderly mother with Dementia without heat. They "repaired" the furnace enough to buy us some time to make a decision regarding replacement & even made a house call off the clock when my mother accidentally thru the kill switch on the heater. They were efficient in the install of the new heater & helped me orchestrate the service without being present (I live out of town) in a trustworthy manner.

I requested a service appointment for my air conditioner- in February. They scheduled me for this…read moreweek, and waited until one day before the appointment to tell me it had to be rescheduled - AND they're scheduling out in august - how does that make sure everything is fine for the season? And never mind that I arranged MY schedule around them . This is not the first time this has happened with them - do you really mean to tell me that you already have emergencies scheduled in to August so you can't service my unit -which I purchased from you because you said the one I had was old and needed to be replaced. And forget actually talking to someone in the office - all you get is an answering service

A rep from this company came to my house to give an estimate for work. He told an estimated price…read morewould be forthcoming possibly later that same day or the next day for sure. Still waiting for the estimate one week later. It is clear the company is not interested in doing the job. I wish the company rep had told me that from the start rather than leading me to believe a price would be forthcoming and wasting my time checking for estimate. Poor customer relations. Needless to say, I will not be calling this company for any work in the future and do not recommend them to anyone.

From the owner: Reliable HVAC, Plumbing, & Electrical Services in Greater Berks & Surrounding Areas. We have you…read morecovered for all of your home services needs.

Today, Douglasville mechanical installed a package unit, both heat and air outside my property…read more They were timely. It was a fast installation. They were super friendly, super accommodating. I got all my answers to all of my questions answered. Tyler and Kevin made me feel very comfortable. They were really nice hardworking guys!

Awful! installed our furnace 3 years ago and it's overheating constantly and shutting off. they…read moreused 2" piping for exhaust and intake instead of the 3" pvc per the manual. have yet to get a call or email even acknowledging it. Highly recommend Platinum heating & air!

Family owned company took care of servicing my air conditioner and it works great. They also fixed…read morea plumbing issue with my faucet and replaced my toilet. they do a great job I highly recommend them with any air conditioning or plumbing needs.

Wheatley installed a heating and humidifier .The heater works but the humidifier does not.In…read moreprocess they totally messed up the electronic air cleaner.They refused to come to fix the problem.In addition they charged more than what was their estimate. I do NOT recommend this company. Lumi 11/11/2021