Arrived on time, were courteous and friendly and were very thorough with diagnostic testing and…read moretroubleshooting of my heat pump issue. Discovered problem was something simple and was fixed without any additional cost. Would highly recommend and will use them again.

Sold us on a family company. Showed up day of install with larger unit, placed outside unit…read moredirectly next to back door. Which my husband did not want, Anthony wouldn't move it. Was in a "got your money let's get this done quick job" kinda mood. Didn't connect part of unit (return) had to come back and take apart to fix only bc we noticed. Placed larger unit that we did not pick so close to powder room door you can only open door half way to get it, he did not care. If we got the unit that we agreed on it wouldn't be so giant in the space. Thermostat has been wacky since February. He told us needs to be replaced. Texted Anthony every week for over a month no response. We've been ghosted. Horrible experience basically our warranty is void bc we can't even get an answer from them.... Anthony you know who this is...if you'd like I can add screen shot of all the messages we've sent to you. We've been texting since February about our thermostat replacement. Don't reply with we can't verify this. And to call your office. You never answer or reply!! Check your texts or I can add pics to this review. Total BS.

We have used McGlinn & Son to service my two heater & air conditioning units for over 20 years…read more Service has always been prompt, reliable and reasonably priced. This year we finally had to replace both of my units (one was 31 years old and the other was over 40). Gerry and his crew did an excellent job. He recommended a ductless wall unit to replace one of my units, which saved us a good deal of money. We are very happy with everything. They are the best!!

We woke up to our furnace not producing heat. Called McGlinn & Son and Gerry came out and had it…read morefixed same day for a reasonable price. Very thankful!

Our heater stopped working on the coldest day of the year. My husband is a consultant to large…read morefactories. The same automation that controls factory robots is inside the heater. So we can't be fooled. The tech tried to tell us that we needed to replace the control board. That's a $2,000 repair. We said no, but still had to pay $300 for his service call. Then we called a competitor who showed us that our problem was a hypo-allergenic heater filter with a weave so tight that the heater shut down rather than pump more air through that filter. It cost us $150 for the other guy's site visit and $35 at Lowe's for a new, less tightly woven filter. Problem solved. Don't go to Scatton's.

Scatton's is awesome! We recently had a problem with carbon monoxide which the fire department said…read morewas caused by a defective 14 year old furnace which was rusted inside. We are grateful the co detectors were working! This happened on a Monday. By Monday afternoon we had an estimator arrive to give an estimate. We decided to replace both furnaces and A/C units. Scatton's rearranged a few schedules to do our installations on that Friday with two crews. The crews were very professional and courteous and explained everything to us in detail. Their cleanup was immaculate. I highly recommend Scatton's and will be using them in the future for all our HVAC needs.

During this heatwave I'm even more grateful for the work Aaron did with my AC. My unit was running…read morebut wasn't getting cooler. As a first time homebuyer I know nothing about HVAC, and he educated me about my system and upkeep. In addition, he utilized photos to show me the work he was doing with explanations. I will def work with him again if I run into any issues.

Aaron was very knowledgeable and responded quickly to my issue. When he arrived, he was able to…read morefind the source of the issue. I would recommend him.

Joe came to our home and installed a humidifier and also connected a gas line. He was a very…read morefriendly person and a pleasure to have worked with...but...We spoke to him about coming back when the stove top delivered to help install it when we talked about the cost he charged...and it was stated it was included. We have tried contacting him multiple times and haven't gotten a response. Now our calls are sent to voicemail. Finally, when it was connected without him, we were told there is a leak in what had been installed. We wanted to give him the opportunity to fix it but no one answers or calls back. Update: no response still. We had two plumbers come out and couldn't believe this is how it was left. There was also no shut off valve installed on the same floor which was out of code. Surprised a licensed plumber would leave anyone in such circumstances, especially with a small child in the home.

We just moved into our very first home and panicked when our thermostat went blank. Joe arrived…read morepromptly and discovered that the mysterious emergency switch in our basement stairwell actually turns off the entire HVAC system, including the thermostat. Yikes for us, but easy for him to get the job done. He serviced our system and gave us an estimate on a replacement for the 22-year-old AC unit. We bought our own Google Learning Nest thermostat off Amazon, and you heard it here first folks, DON'T DO THAT! It wouldn't work and I regret not letting Joe provide it himself. He reinstalled the old thermostat and now we've got a tuned up HVAC system that runs better than ever. When the bell tolls on our ancient AC, we'll have Walsh & Son handle it all like the pros that they are. Thanks, Joe!