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    Services - JB Fix

    Desktop computer body repair

    Desktop computer support

    Device support or repair

    6 More Services

    Laptop body repair

    Laptop support

    Mobile phone body repair

    Mobile phone support

    Tablet body repair

    Tablet support

    JB Fix Photos

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    Recommended Reviews - JB Fix

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    Reviews With Photos

    The front was previously broken and now repaired for $200
    Evelyn F.

    My iPhone 14 was broken and I took it to JB Fix. The owner wasn't there, just a regular guy who doesn't actually work on repairs. He told me I'd have to leave it for them to look at and they would call me. I left it, and I had to call them twice just to ask for a timeframe. When I called, they told me they still hadn't looked at it. They said once it was looked at they would call me back -- they didn't. I had to call again and this time made sure to mention I've called twice now and haven't heard back for a phone I left a week ago. Only then was I taken seriously after I went out of my way. I don't recall the name of who I spoke to but in order to proceed they provided the quote of $200 and if I agreed they would move forward so I agreed and I explained I wanted the cracks fixed (it was cracked front and back) and he said "got it." Upon picking it up, it was already in the phone case. I was so excited when I saw the front screen lit up and on that I didn't think to take off the case. The guy who handed it to me noticed it because he did make a funny face but he didn't bring it to my attention andI didn't think anything of it because he asked what I was here for when he was literally the guy I left my phone with , I wouldn't consider customer service one of there strong suits. Once I got home I tried powering it on and then I noticed it's a little fuzzy the appearance of the screen isn't what it used to be and when I finally took off the case I realized the back portion wasn't even acknowledged. I'm not the confrontational type, but this was a joke of a job , customer service 3/10 , the actual service itself was. 0/10 . Do yourself a favor get it fixed somewhere else , anywhere else.

    Come in today for a screen fix. It takes 1 hour to get my phone ready and they did a great job. The worker here is very nice and friendly. Good customer service. Would recommend my friend and family to do business here.

    Daniel R.

    Terrible Customer service! I took my computer to get fixed and it took 2 weeks to get it back and for much more expensive than they originally quoted. they kept telling me to come back. Their technician went above and beyond on the repair but he is not part of JB. I got my computer back and it was cracked and they said it was cracked before. when I picked up my computer they didn't even say thanks or anything and they were going to give it back to me without my power chord until I asked for it.

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    4 years ago

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    6 years ago

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    6 years ago

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    5 years ago

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    4 years ago

    Business owner information

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    Juan B.

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    6 years ago

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    8 years ago

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    4 years ago

    Always great customer service, and quick. Great prices too! Definitely recommend them for all repair needs.

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    4 years ago

    Quick and Affordable Repairs. Best Experience I have had yet. I trust this guy 100%. Super Capable. Thanks!!!

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    5 years ago

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    7 years ago

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    4 years ago

    Great service!!! He was able to fix my sons phone on Christmas Eve....He was great. Thank you sooooo much! Life saver

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    6 years ago

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    8 years ago

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    8 years ago

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    6 years ago

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    4 years ago

    Fixed our computer on the spot and so friendly! Will definitely go back the next time something breaks!

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    7 years ago

    They were a good they fix my iPod in one day I'm coming back to this store again they were a good in helping me out

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    4 years ago

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    6 years ago

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    6 years ago

    Needed my iPhone screen replaced and Juan was able to help me promptly! Friendly, outgoing and great service! Thank you!

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    6 years ago

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    9 years ago

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    7 years ago

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    4 years ago

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    6 years ago

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    4 years ago

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    6 years ago

    Excellent customer service, quick and inexpensive. I've been here twice and wasn't disappointed.

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    7 years ago

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    4 years ago

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    4 years ago

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    4 years ago

    Great customer service! Got my phone repaired in less than an hour

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    5 years ago

    Cleaned up my charging port for free! My dude helped me out. great spot. Highly recommended

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    5 years ago

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    Noah T.

    Glad you had a great experience!

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    7 years ago

    Took 10 minutes to fix my screen. Excellent service! I recommend this place over Roboshark.

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    7 years ago

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    7 years ago

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    7 years ago

    Awesome service. Replaced my iPhone 6+ screen in 30 min. Very affordable. Did a high quality job

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    5 years ago

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    Page 3 of 6

    Ask the Community - JB Fix

    Do you sell screen cover for iPhone 14 pro?

    Call them and ask them. The number is 408.772.5939 or 669.888.4131

    Do you fix a SIM card reader on a iPhone 6? It keeps saying that it's searching and then no service.

    There might be a baseband issue which tells the phone to keep searching for signal. It can be fixed but it will happen again in the future. If you bring it in we can give you a loaner phone until yours is fixed.

    Are you open tomorrow in Gilroy ? How much is it to get a LCD screen fixed it has lines in it and also the back of my phone has cracks can this be fixed it's a iPhone 10 Also…

    Yes we are open. Come on in we will take care of you.

    My phone keeps restarting after screen replacement. is this normal?

    No can you bring it in so we can take a look at it.

    View All 6 Questions

    Review Highlights - JB Fix

    I took it in to JB Fix and Juan immediately looked at the phone and within 5 seconds, resolved the issue!

    Mentioned in 40 reviews

    Read more highlights

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    Phone Pros & Repairs

    Phone Pros & Repairs

    (7 reviews)

    If customer service is truly everything, then the team out here at Phone Pros & Repairs in Gilroy…read morehave it down pat. For full disclosure, I purchased none of their services but would still work with these gentlemen in a heartbeat. After seeing one of their ads online, I decided to call to see if they had any locations in Texas to help with a modification (#1) with my newest Meta gear. They also specialize in selling phones, screen repair for smartphones and tablets, console repair, laptop and data recovery. Norbert was super professional, friendly, and immensely helpful. I appreciated his recommendations and suggestions for my situation and was impressed with his ability to diagnose my issue over the phone. He was extremely upfront about their pricing and their reasons for being in business. It's clear they have a community initiative, for which I give them major kudos. The biggest surprise was the owner, Gabe who was not only extremely responsive but also went the extra mile in offering a discount for rapid shipping due to my timeliness. He was also offering tips and maintenance advice, which was completely unsolicited and generous. This is an example of going above and beyond and it certainly has not gone unnoticed. I would give anything to have a resource like this in my neck of the woods. I genuinely wish them the best. ___________ (#1) Which is only $30. A bargain compared to the triple digit price gouging happening here in H-Town.

    Fantastic business for tech repairs! Had my daughter's iPad screen replaced and they were very…read moreprompt, polite and efficient. Fast service, all done in less than two hours as promised. Let's keep them in business, Hollister!

    JB Fix - mobilephonerepair - Updated May 2026

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