Amazing work by Art. He was quick and very responsive and fixed the charging issue with my asus expert book. Overall I would highly recommend. Pretty affordable too and he does an initial diagnostic to determine cost which is great. read more

SmartTech - Asus expert book B5 - IT Services & Computer Repair Near Me - San Jose, California

Artem was able to quickly fix my laptop at a reasonable price. I will use his services again should I have any future problems with my laptop. read more

I brought in my MacBook 2022 with a broken screen (lines vertical/horizontal). He had initially fixed it and it was great for a week and I was satisfied with my service for $520. About two weeks later, lines started appearing on the middle of my screen for no apparent reason. Along with this, I noticed a huge white sticker trying to be ripped off on the bottom of my laptop (I originally ignored this because I was just happy my screen was fixed). I have reached out to him several times to work with me on fixing my screen and correctly replacing it. He has told me I would have to order a new screen on my own, and that he cannot do it. Overall, I felt scammed out of my money and extremely disappointed. Especially as a college student- this was not cheap but I wish I had just took my money elsewhere for the proper fix as I'm still stuck with a broken screen and -500 dollars. ! read more

I left a message. Someone called me back and said he was going to be out of the country for one month. I work from home. I could not wait one month to get my computer fixed. I had to find someone else to fix my computer. read more

I sent SmartTech a message thru Yelp. I got a reply back from Art in less than 15 minutes. When we got to his house, he was very accommodating and answered all the questions I had asked him regarding my laptop. To top it all off, he looked at my laptop and not charged me for anything he's done. I will definitely going back to SmartTech to get his recommendations done for my laptop. Thank you so much Art! read more

Data recovery Very efficient and I was one of the lucky ones. My external hdd hard drive seagate model: SRD0SD0 I had a clicking sound to my hard drive and it wouldn't power on and show up on my laptop. I've tried multiple cords and thought it might've been a power cord issue but those options never worked. Clicking sound normally is a bad thing and it's a malfunction in the hard drive itself. I had no choice but to get my data recovered and so I came across SmartTech. My experience was very positive. They provided me a detailed description of what they' will do and how long it'll take. It did take them a few weeks to recover my data, but I managed to get 100% data back with no issues. I also provided 2 brand new hdd hard drives to use as a primary and a back up just in case this happens again. Depending on the amount of data, it can take a long time. I asked to contact them once a week to see how things are going. I never called them more than that because they need sufficient amount of time to diagnose and extract the data from the hard drive. I learned that I need to be patient in all this being that it was my first time experiencing this process. I was very comfortable and confident that SmartTech was going to accomplish and succeed my needs in recovery my data. I am very pleased with their service and their quote was fair compared to places like Kotar data, which would charge you up to 1k or more to recover data. I wouldn't recommend Kotar. If I need anything or any help, I know who I can count on. read more

My laptop was broken. I called and made an appointment. The work was done quickly and efficiently. Thank you very much, Artem. read more

Amazing service from Art! I messaged him late at night about my laptop camera not working, which was urgently needed for Zoom/MS Teams meetings. He took in my Lenovo first thing in the morning, was able to locate original replacement hardware, and solve the issue within a few hours as promised. I very much appreciated Art's responsiveness, fair pricing, and fast work. I will return for all my future troubleshooting/repair needs and will recommend him to anyone. read more

I needed my laptop diagnosed and repaired. Took it to Art and he figured it out, ordered parts, and fixed it. Waiting for the parts was the only slow factor, but otherwise Art was responsive, timely, and clear in explaining what was needed. Had a small hitch after he returned it to me but it was quickly seen to, and things are going just fine again. Estimate was reasonable and there were no added charges. He'll be my go-to if I need help again. read more

Had a broken laptop screen, and should have taken it here first. He couldn't fix it, but it was beyond saving, and he didn't charge me for taking a look at it. read more

I had an issue with the one drive application on my laptop and had tried to fix it on my own but couldn't. I reached out to Artem and he quickly fixed my issue. He is very responsive to messages and his prices are reasonable. Definitely recommend. read more

I really can't truly express how satisfying my experience was with Artem snd his amazing service. He not only gave me a great deal on his work, but he was able to complete my repair the same day. I will be taking other laptops to him for repair very soon. Other technicians wanted $100.00 just to look at my laptop. I was even quoted double the cost of what Artem charged to fix it. Thank you Artem. read more

I went to Art with a laptop whose Nvidia GPU had seemingly vanished, which held up my motion graphics work. I spent a good 10-12 hours trying to troubleshoot it myself to no avail. He was able to fix it in good time at a very reasonable price. (I suspect he may have spent more time than what he quoted me for!) He is very personable and explained my issues very clearly. I highly recommend his expertise and would definitely go back to him again. read more

SmartTech did a great job installing a Simplisafe alarm system for me on relatively short notice and with a number of technical constraints. Artem was friendly and made sure the system was installed as we wanted and went over thoroughly how it worked. I would definitely use him again. read more

Art and his technician fixed my camera system for my business They have the knowledge and tools to help read more

After explaining the issues that I was having, Art explained my options and provided me with a very reasonable quote. He performed the upgrades faster than I expected and walked me through the changes that were made. If I ever need this type of service in the future, I will definitely contact Art. read more

The proprietor, Art...He's a computer Ninja. He did excellent work, kept me updated on his progress and delivered exactly as promised and in the end the price was very reasonable. In fact when he worked up the estimate he gave me a price range and the actual cost was on the very low end of that estimate, a pleasant surprise. Oh, and the estimate was free :) The computer Art worked on for us is a 2017 iMac, the kind with the glued on screen. For those in the know, this is a tricky job, the screen is actually glued on. I really didn't want to pay a fortune at Apple but I couldn't get any small business repair shops to take the job until I found SmartTech. Art explained the difficulty of this particular job and it suddenly became clear why no one was returning my calls about this job. We took the computer to Art to upgrade the RAM but when all was said and done we also had our 500gb disk drive replaced by a TB SSD drive. He also took the time to examine our file system and OS condition. He discovered a couple of errors and took care of all of the data transfer and iOS reinstall and upgrade at no charge. I think we all know that great feeling when you find an auto mechanic that we feel we can trust, as opposed to the dread of being afraid you're going to get someone who's not good or even a rip off artist. I for one have found our computer "mechanic" that I trust. Even though Art seems to be running a one man shop he is a very good a quIck communicator. I strongly recommend him and will use his services again the moment we need them! read more

Nightmare of a week. My laptop fell off the coffee table and would not start. AND a couple days later my external hard drive suddenly stopped working. Of course, I had so many files on these hard drives. I called for some help and dropped off my stuff. Within a day I got a call back with a diagnostic and cost to repair. The repair costs were fair and reasonable. Logic board replacement, and data recovery. I appreciated the honesty and options. Especially appreciate the fast turn around. Thanks again o read more

My home server went dead after a power interruption and I did not have an UPS. I found out that the 2 TB drive was dead and this is the cause for the server to stop working. There are data stored in the drive and I may need them later. I bought a drive reader from Fry's but the reader failed to recover the dead drive. I googled and found SmartTech. I called and talked to Art. Fortunately my place is in the same city with his shop. I brought the dead drive over. After a coupe of weeks, Art called me and said he was able to recover the data. I was happy to have my data back, and the charge was reasonable. Thank you, Art. Vince N. San Jose 05/05/21 read more

Comprehensive timely service. Clean old Windows and install Windows 10 on 2 computers.

I definitely recommend this place if you want to get your computer fixed! I have pretty expensive laptop and my son overheated it. As result the motherboard smoked and dead. This guy fixed it for the half the price and computer runs great now! His prices are more than reasonable for the kind of service he provides. Awesome! HIGHLY RECOMMENDED! read more

Art is excellent in computer work. He's rate is also very reasonable. He works with your budget and honest. He was very patient with me. I highly recommend him for any computer repair. read more

My laptop was quite slow and needed a extra ram to increase the speed and needed a windows 7 to be changed. I had been to another repair shop and he told me it could not be fixed and just buy another one. Art helped me with data recovery as well as the OS, a lot of my memories got saved. And his prices are pretty reasonable. I could trust him with my laptop and his work, hence I give 5 stars . He also gave me a 5 % discount. He is a computer genius, he bought my laptop to life and it's quite new, although it is 10 years old. read more

I repaired my laptop touch screen it took one month to get it done but now my laptop looks fantastic and works well

I want to thank Art for a job well done and at a very fair price. Excellent work and very quick. I would recommend him any time.

I went to Geek Squad looking to transfer my music from my Ipod or old Macbook Pro to a new Macbook Pro. They wanted 3-5 days to do this and could not guarantee they could do it, could not provide an estimate and recommended I buy a year subscription. Art was not only able to get my music in sync on both computers, but updated the old operating system updated so it would work with my applications and my Ipods and installed new fans. The new laptop works with all apps, has all my music and took the Imusic offline so I don't have to have the app constantly trying to get me into the cloud. For personal assistance go SmartTechRepair for 100% satisfaction and fabulous infomational updates on what can be done and how all works after the work done! read more

My experience with SmartTech Computer repair was excellent. The owner of this company, Art is very professional and extremely knowledgeable about computers, hard drives, etc. I accidently dropped my laptop and damaged the hard-drive. My corporate IT team was not able to recover the data off this hard drive. SmartTech recovered the data in quick time and for lot less than some place like BestBuy, Frys, etc. I highly recommend SmartTech for any computer needs. read more

Artem has a great ability to fix anything that you bring to him. We dropped off 7 computers that were useless to us because they would not even start. He brought them back to life without any trouble and and in extremely short time period. I dropped them off in the morning and I got them back before 5Pm the same day. Now I have my laptops back. I am extremely happy and will definitely be using him again. He is very knowledgeable, friendly and solution oriented. Highly recommend for any computer issues or upgrades you need done. In addition to his great skills the prices are extremely affordable. Thanks Artem. Great Job read more

My experience with Artem has been above and beyond my expectations. He was recommended to me by one of my associates and I'm pleased that I called him to fix my broken laptop. As soon as the required parts arrived, it took him less than an hour to fix my computer. Artem is honest, hardworking and very knowledgeable in computer business. I highly recommend him to anybody who needs to troubleshoot and repair computers. read more

I dropped my external drive with two terabytes of pictures. It's almost 10 years of my life! My computer stopped detecting it, and the drive was still running but it was creating a clicking sound. I checked online listings for data recovery. The prices were crazy and had no guarantee. Then I found Smarttech Computer Repair. The price was very reasonable. It took Art almost a week to recover my data, but I've got it all back! EVERYTHING! I highly recommend this company! read more

Art is very knowledgeable and professional and he has helped me with my laptops. He's replaced the keyboard on one and has also replaced a screen. He's also helped me fix bugs on my laptop also. He's also very fast with repairs without cutting any corners! He has excellent prices (compare him if you'd like and you'll see everyone is way over priced) and I very highly recommend him to any and everyone!!! Thanks Art!!! read more

Art has been helping me with all of my computer maintenance needs for about two years. I have had many problems and he has always come and taken care of them. His knowledge seems to be endless. So far there hasn't been anything that he could not fix. I am lucky to have him available to help when I need it. His prices are very reasonable and I would reccomend him to anybody! read more

Great experience. Extremely professional service. I had called atleast 15 people for rates to fix my Hard-disk and the rates i had received from other companies were way off compared to SmartTech. Owner of the company, Art is really knowledgeable. Got my computer fixed within a day at the best rate around. You must give them a shot for any repair issues, i would highly recommend this place. read more

Artem has been my go-to computer and all other electronic devices expert for over 5 years and has always been dependable, prompt and able to clear up any computer problems I've had. Most recently he repaired both my laptop and Samsung S5. Most of the repair shops around refused to assure me about repair results. Artem, on the other hand, said that he sure he can solve my problem. And he did. He is very friendly, personable and easy to communicate computer guru. read more