We were greeted very promptly walking in the door. Pricing was competitive and service was fast. We were even given ice cold waters while we waited. This is my second time here, had an iPhone unlocked previously. Today we had 2 iPhone repaired in under 30 minutes. Phones look brand new and we picked up new screen protectors! This is my go to for all my tech repairs! read more

Knowledgeable, efficient and prices right! Harry was able to fix my iPad screen with a few hours and the work was outstanding! Located on First Street and open on a regular basis. read more

Came in to JB fix with a very frustrating issue my iPhone was having for a week now. I did not want to wait til my phone got worse, so my friend recommended me to go in asap to JB Fix and I would have my problem solved quickly! Same day service! Thats better than what apple has to offer! I will not be shipping my already delicate phone to some random apple company! Yeah right so they can break it some more. Nope I rather stop by in person. I was uncertain about letting my phone go but I knew I needed to fix it already with my home screen button not working. Harry was kind, patient with explaining the issues of the phone and handled both phones he fixed for me, with care. Both phones fixed in about 1 hour and 20 mins. That kind service is what will keep em comin back. Thank you for your service. Phone works, so far so good. read more

JB Fix - Jb fix shop - Mobile Phone Repair Near Me - Gilroy, California

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Service is ALWAYS the best Harry was a HUGE help. Very kind & professional!& Honest which is HUGE to me! Our little one cracked her iPad screen, so was searching for a screen repair service we called to get an estimate & was very reasonable. Was told we can walk in & as soon as we arrived we were welcomed in with a friendly hello & was helped right away. Screen repair was estimated about 2 hrs and just like he stated was fixed & ready for pick up. Highly recommend fast, reliable & reasonable service ! read more

JB Fix - JB fix store front in Gilroy - Mobile Phone Repair Near Me - Gilroy, California

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My iPhone 14 was broken and I took it to JB Fix. The owner wasn't there, just a regular guy who doesn't actually work on repairs. He told me I'd have to leave it for them to look at and they would call me. I left it, and I had to call them twice just to ask for a timeframe. When I called, they told me they still hadn't looked at it. They said once it was looked at they would call me back -- they didn't. I had to call again and this time made sure to mention I've called twice now and haven't heard back for a phone I left a week ago. Only then was I taken seriously after I went out of my way. I don't recall the name of who I spoke to but in order to proceed they provided the quote of $200 and if I agreed they would move forward so I agreed and I explained I wanted the cracks fixed (it was cracked front and back) and he said "got it." Upon picking it up, it was already in the phone case. I was so excited when I saw the front screen lit up and on that I didn't think to take off the case. The guy who handed it to me noticed it because he did make a funny face but he didn't bring it to my attention andI didn't think anything of it because he asked what I was here for when he was literally the guy I left my phone with , I wouldn't consider customer service one of there strong suits. Once I got home I tried powering it on and then I noticed it's a little fuzzy the appearance of the screen isn't what it used to be and when I finally took off the case I realized the back portion wasn't even acknowledged. I'm not the confrontational type, but this was a joke of a job , customer service 3/10 , the actual service itself was. 0/10 . Do yourself a favor get it fixed somewhere else , anywhere else. read more

JB Fix - The front was previously broken and now repaired for $200 - Mobile Phone Repair Near Me - Gilroy, California

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I am so happy I took my phone here! First went to the ubreakIfix place that's attached to the insurance. No luck, took it a super friendly guy, Henry at JB Fix and he worked his magic and fixed it right away and for an affordable price. Would have lost so much if it wasn't repaired- yes no back for last 6 months ‍ These guys are the best! Support local business. Thanks Henry!!! read more

Quick easy, and affordable! Didn't try to rip me off. Offered a cheaper solution to my cracked iPad screen. read more

Come in today for a screen fix. It takes 1 hour to get my phone ready and they did a great job. The worker here is very nice and friendly. Good customer service. Would recommend my friend and family to do business here. read more

JB Fix - Mobile Phone Repair Near Me - Gilroy, California

My phone just went "nuts". Took it to JBFix and within 20 minutes all was repaired and totally back to normal! Highly recommend recomme JBFix. read more

Quick and easy service, fair price for the repair. Overall a good experience at JB Fix, 10/10 would recommend

I have been here previously to fix my daughter Amazon tablets. They were always able to fix them with a quick turn around time. The price was always affordable either way a quick turn around time. Today I came in with my iPhone 13 Pro Max. My daughter got it wet, screen was black. It was fixed in just over an hour. He even showed me where the problem was on the screen. The price and value are unmatched! read more

They were so quick and had a great price! So kind and got my screen fixed perfectly! Highly recommend!

good service experience was great fixed housing and iPad well recommended great prices

Super value compared to other quotes. Broken Screen on iPad was replaced. Took two days.

Excellent customer service, efficient, timely. I had an issue with the new battery I got last month so I brought it back to JBFix. The owner of the store fixed the issue right away. It turned out that the issue was with my phone and not the new battery. He fixed the problem at no additional charge. I would definitely recommend this store. read more

Terrible Customer service! I took my computer to get fixed and it took 2 weeks to get it back and for much more expensive than they originally quoted. they kept telling me to come back. Their technician went above and beyond on the repair but he is not part of JB. I got my computer back and it was cracked and they said it was cracked before. when I picked up my computer they didn't even say thanks or anything and they were going to give it back to me without my power chord until I asked for it. read more

JB Fix - Mobile Phone Repair Near Me - Gilroy, California

I never wrote a review before but I'm really upset that I got my iPhone 12 Pro Max fixed there twice for the back glass. when I set it down on the counter it cracked. Not worth it for apple products just get insurance and get it fixed at apple. Waste of money read more

JB Fix - Mobile Phone Repair Near Me - Gilroy, California

I had my iPad Pro screen replaced, and I was only told that the Face ID might not work. But I was not told that writing on the iPad would be horrible. I went back and told them how they can fix this issue. As I use the iPad for work. I have yet to hear back. read more

very good service and welcoming recommend 10 out 10 fixed it in little time ...............................

bad customer service , screen broke on me fast I am from San Francisco so far and I cant go back to jbfix . don't recommend thanks for nothing read more

Terrible business practice and lack of competence in installing replacement screens. Consumer beware this business will not stand by their work or product. I paid for a screen to be repaired and a month after it had an issue which caused the phone to basically be unusable. After bringing back the owner said they wouldn't cover a replacement. Stating that the manufacturer of the screen would not cover him so if I wanted to fix I needed to pay again. Living local in Gilroy I typically try to support local businesses unfortunately this time it backfired on me. read more

DO NOT GO HERE FOR iPHONE REPAIRS. THEY DO NOT USE ORIGINAL PARTS FOR IPHONE!! this will cause your phone to malfunction over time sadly as mine did. I also came in for a very simple screen fix and after they were trying to lie and say the motherboard needs to be replaced for $400 and to wait 2 whole weeks when before my phone was working perfectly fine. Wow, they may seem trustworthy with all these positive reviews but are not. Go here at your own risk!! read more

I drop my MacBook off on a Wednesday and never got a call back. I went into the shop the following Tuesday and they were unable to provide update, as my MacBook was taken offsite. read more

Wonderful service!! Fixed my phone screen in 1 hour and was very well done, I almost couldn't believe how fast it was done. The guy up front was very kind as well. Absolutely worth it! read more

JB is professional and efficient with repairing broken mobile device screens. I called ahead confirming his availability and the cost for the repair, which in my opinion, is very reasonable. The duration of the repair was 45 minutes for $70 for an iPhone 8. The screen looks brand new and is functional. This is the 2nd time JB has repaired our devices. I highly recommend him to family and friends. read more

I highly recommend this place! I had water spilled on my macbook pro. Went apple and they literally wanted me to pay for a new laptop and not repair it. I had important files on my laptop that I couldn't lose or be replaced. JB quoted me $150 to repair! I was so happy! I live in San Jose and the 1 1/2 hr drive was worth it! read more

JB Fix - Good as new! - Mobile Phone Repair Near Me - Gilroy, California

Excellent service, super fast, accurate, and well done. I am very happy to have found Juan from JB Fix, first of all they went to the door of my house to pick up my 3 devices, in one day they repaired 2 iPads and an iwatch without even leaving my house, they had the courtesy of picking them up and bringing them back, who bussines does this? the service and communication was excellent, I want to recommend this business to anyone who thinks that their device has no solution JB fix they can do it 100% guaranteed read more

JB Fix - iPad 5th with motherboard problems. When Apple says issue no reparable JB Fix It in 1 Day!!!!! - Mobile Phone Repair Near Me - Gilroy, California

I took my phone to JB Fix recently as I was having small screen issues. The owner made a quick troubleshoot and determented my phone needed to be reset. Within minutes, he restored my phone back to normal functions. He stated that because is was such a small and qiick fix issue, that there was no charge. I was so impressed as most businesses would have charge me for such a miner fix. I feel that was good business on his part as it will for sure bring in more business to him. Great service!! read more

Juan is a great person to work with, he is very efficient in texting and responding back to you. I came in today for a screen replacement for my One Plus 8 Pro. He was able to replace the screen in under 40 minutes. However the screen that he bought from his supplier was defective. He went above and beyond try to resolve this issue before I return to the shop.......he went ahead to order a better parts this time from a more reliable supplier, and he ordered 2 with 2 different shipping (UPS and FedEx) to make sure that the screen will arrive in the next 24 hours so that I can use my phone ASAP. So when I return into the shop, he updated me with the damage screen and also giving me a solution the same time which i think all businesses should follow this great example. Thanks Juan, I look forward to come back tomorrow to install a brand new screen to continue using my phone...........will update my review tomorrow once everything is fix, finger cross :) read more

Once again JB fix comes to the rescue! Teenagers in our household without their phones? Phone was repaired in one afternoon. My daughter came into town and took her iPhone to the Verizon store first since that's where she bought it. They were not able to repair it. They recommended she buy a new phone. So I recommended JBFIX who has repaired laptops, phones and iPads for our family. It was a good decision. She was without her phone for just an afternoon. read more

My iPhone 10 screen had shattered in the corner and I was able to take it to JB Fix and have the screen replaced in under a day. Great service by Juan and the screen was fixed for $80. Parking is small and tight so I recommend parking in the restaurant parking lot to the left. read more

It was nice having someone be upfront and honest with the repair I was trying to have made. Fast service and friendly service!

I had great service. Friendly, knowledgeable and very responsive. I am planning on going back whenever I have a concern.

I contacted Juan to get an estimate to fix my speaker and replace my battery. He responded via email with a price. When I attempted to make an appointment to bring it in that is where the communication broke down. I called and he said he would call back in 10 mins, no call back received. My husband called the next day and was able to speak to him and tentative appointment schedule for the following morning at 10am, if the battery was shipped by then. Again, ghosted no call back, no answer. Luckily we were able to find another shop to fix our phone within 2 hrs. read more

I had a black screen of death at 5am today . Right when he opened , Jon answered and listened to my problems . My phone carrier wanted an a huge amount of money to pay off and replace my phone , Apple never has appointments or parts . Jon fixed my problem same day and I even replaced my back broken glass . He was genuine , fast and kind . He knows what he is doing and definitely will come here again and highly recommend! read more

I was so appreciative of JB's customer service when I walked in a few weeks ago. I had a piece of rice stuck in my charge space and he removed it in seconds and was so gracious. He knows everything and fix your device asap. USE HIM. Thank you JB for your professionalism. read more

JB Fix in Gilroy is awesome. Juan is fast, friendly and fixed my husbands crushed screen in about an hour. He ran over it with his truck and it was in bad shape. Looked brand new when he got it back. Thanks JB Fix! read more

Great service at an affordable price! Last week my iPhone 11 fell off my car (yes, left it on the roof and I drove off!). The screen was shattered but it recognized incoming calls and charged up just fine so I called JB Fix the next day. Dropped it off at 3:30 pm and picked it up at 5:30 pm just before they closed. Didn't notice until later that night that neither camera was working and when I got an incoming call, I had to use the speaker because the I couldn't hear anything when I held it up to my ear. I was hoping that maybe it was a connector issue so I took it back to see if they could check. John stopped what he was doing and did some quick diagnosing. Turns out both front and rear cameras AND the audio needed to be replaced...but he did didn't charge me since I'd just had the screen replaced and they didn't discover it during that repair call. Awesome service. I was very grateful for his quick fixed. Thank you John! The phone works great! read more

Juan has fixed many various phone issues for my family and I, mainly cracked screens! He has always gone above and beyond to provide awesome customer service. He explains the issue, what needs to be done, and how long it will take. He is very quick and always gets the job done correctly! Highly recommend JB Fix! read more

Rapid communications, got the part I needed in one day, and a quick, accurate repair. He went above and beyond, and I will definitely return here if I have another repair. read more