The kickball league I am in did a ski trip weekend at Jay Peak that my girlfriend attended. We stayed at the Stateside part of the resort which was reserved just for our group. My girlfriend arrived Thursday night and because of an issue with a cancelled flight I did not get there until Friday afternoon. So I have no knowledge of the check in process but from what I understand it was fairly simple. The room was great with a really comfortable bed, lots of space, good view and clean bathroom. The one complaint about the room was the shower didnt have very good water pressure and was not adjustable. Beyond that I slept incredibly well in the bed and took full advantage of the complementary coffee. Since this was as much a party weekend as it was a ski weekend it is safe to say I spent a bit of time at the Bullwheel bar located in Stateside. The bartenders were very friendly even with the large, demanding crowd. Drink prices were not horrible. Around $5 for a craft draft beer and $4 for domestic. Food prices on the other hand seemed a little more on the steep side. We grabbed a bite from the cafe for breakfast (two breakfast sandwiches, two yogurts and coffees) and it ran around $25. Lunch was cheese sticks, chicken tenders, grilled cheese sandwich, cookie and a soda for closer to $30. Oh and avoid the peanut butter cookies unless your ideal cookie is one that is hard as rock. Actually better yet avoid the cafeteria there and just go to Howie's around the corner. Great choices on the menu and the pricing is a bit more justified for the food you are getting. It wouldnt be a ski trip without some time on the slopes. I am awful at skiing so i cant really give much input on how good or bad that was. But the others there seemed to have a good time and the hour or so I tried wasnt the worst thing. But if you really want a good, warm time there hit up the indoor water park at Hotel Jay down the street. We got there right as they opened on Saturday morning and were able to get a good deal of water park fun in before the big crowds showed up. There are four different slides (i recommend La Chute), a lazy river, indoor and outdoor hot tubs, a splash park for the kids, smaller pool with rock wall and basketball goals, and an indoor surf pool. The water park was probably my favorite, non-alcoholic part of the whole weekend. The kickball league will be returning to Jay next year and I am planning to attend again. read more

Kids and parents had a blast. Great water park. Life guards are fantastic and great with the kids. The water park was included in our room package and was an excellent value. We stayed in the condos and I was very impressed. So relaxing. The hotel staff was very friendly and extremely helpful Perfect getaway for April vacation. read more

Best skiing/boarding in the East. It was my first time up there since the new additions so it was a little different, but everything was done right. I'll be back soon. read more

The Jay Peak Ski Resort was awesome. It had a great water park which was fun 24-7 for the kids. Skiing was the most AMAZING I have ever been too. The reason a star has been taken off because we went to Howies at the resort and I had ribs and "Vermont cheddar mash potato." The cheddar mash potato was awful- cold and no flavor. I sent them back and got rice and the rice was half cooked . "Yum" not. But all in all the jay resort was amazing with great facilities. (J.M Age 12) read more

I can't believe we drove 18 hours from Canada for this, I would suggest you keep your money and stay away, or at least go to a ski hill that actually has operating Lifts- there are basically two mountains at Jay Peak - the one on the left is called stateside and the one on the right it's called tram side. we got here three days ago, and yesterday all day both the tram and the flyer lift were not working all day. That means of the two mountains really there was only the mountain on the left, called stateside, that was in operation. It is true that there is a very very small mini lift called Metro quad that goes up about 25% of the height of the tram side hill, but it's not very helpful and it meant a large percentage of the mountain was not even accessible. Today is even worse, the weather is disgusting freezing rain that is blowing horizontally with 40 km winds. Therefore once again most of the lifts are closed down on the right-hand side, although Tram is working but it has a two hour wait. What's the point in paying all this money to go skiing when only half the mountain is open to you? When I called customer service just asked some questions, I was not even complaining and I was just asking questions, and the obnoxious operator just hung up on me. They really don't care about anybody, once they have your money they don't care. read more

Best skiing in the East, hands down! Even better with the new lux hotel, bar, and restaurant. Spent the best weekend there in January 2010, the new hotel rooms were great and the skiing was fantastic! read more

Have to post about jay should be 10 stars Jay is best ski on the East If you haven't been you need to try get there a few times a season

My husband and I stayed here for a night based off booking.com reviews after staying at Jay Peak and we have to give this place two thumbs up for presentation, pricing, hospitality, decor, and all the amenities you would want for a great experience. We paid three times as much at Jay Hotel and yes we enjoyed our stay but it was nothing special for the $$$. The mountain road resort was a gem in our journey through Vermont. We would highly recommend it to anyone and plan on staying here against for sure! read more

Made reservations (for September 2015 date) on July 22, 2015. I was not told in advance that cancellations would be subject to a "processing fee". Realized that I couldn't keep the reservation within two days because of new obligations for that weekend. Cancelled and had to pay a processing fee. Since it is a block of rooms for a convention that gets sold out every year, their basically stealing my money. I could have lived with the fee if they had told me up front when I made the reservation. I probably would have waited until the middle of August to book a room. read more

Great trails. Not for beginners. My favorite mountain in Vermont. Love the tram. The rooms were really nice too.

My husband and I are extremely happy with our decision to have our May wedding at Jay Peak. While there were definitely some bumps in the road, with the help of our amazing wedding coordinator Jason, our day was perfect. With 90% of our guests coming from out of state or country, we wanted to have a "destination" style wedding in my home state of Vermont. While Jay is a bit isolated and a pain to get to, our guests loved the resort--they enjoyed the sheer beauty of Vermont and found that there was a lot to do on site. Overall we have no regrets hosting our ceremony and reception at Jay as it provided a wonderful backdrop to our wedding and catered to our guests very well. Just be prepared for a few headaches during the planning process as it isn't always as smooth as it could be! read more

They need to limit the amount of day passes they sell if the resorts are completely booked. We have had a complete nightmare since coming here. We booked a two night three day stay, three days of lift tickets and water park passes (as you can imagine paid a lot) so we get here at noon and check in isn't until 4:00 ok totally fine, but then we find out that the slopes close at 4:00 and if we want to use our lift tickets we will all have to change in the bathrooms, so ok annoying but whatever. Then we call to get the kids lessons to refresh for the season and guess what? No lessons available for the entire weekend, and when we booked online it didn't even give us the option to book them ahead of time. So now we have three days of lift tickets that we really can't use besides my husband who is the only one who is comfortable enough. Soo we go get lunch still trying to make the best of it figuring out that maybe tomorrow my husband can give the kids a few lessons... still being positive and trying to make the best of it I tell my husband to go snowboarding and I'll take the kids to the water park. Go back to the car (rooms still not ready) get our bathing suits and head to the park....sorry no lockers available ok I've lost it. So I have the kids change in the bathroom bring me their stuff, walk it to the lobby to have them watch it. I'm currently at the bar alone because I have to sit here and watch my wallet and kids shirts and shoes. Honestly what the heck. The icing on the cake is no one cares, not one employee here seems to give two shits. Absolutely unprofessional and disorganized and deceiving. Don't come here. read more

This place is awesome. Something for everyone to do. Room was great. Resort was amazing. Staff was off the charts friendly. Miso Ramen was to die for. Indoor water park was clean fun and well maintained. Anything and everything to eat from snack bar to fancy sit down meal and everything in between. Skiing was great here. Very well stocked general store. We ate out. Cooked in. Baked cookies. Bought snacks. Went to the movies. Went skiing. Went snowmobiling at Jay Snowmobile Adventures (only 3 miles off site). Tram ride. Indoor water park. Wow. Great vacation. read more

This is a good option for families with young kids - a few dining options that work for families, as well as a waterpark that will amuse them for hours. We've stayed twice, and I would say that our first trip, lodged in the Tram Haus, was awesome. The room was beautiful and an easy walk over to the waterpark. We've also driven up multiple times to use the park during the day, and our kids love it. Our second trip was a bit of a bummer due to our first few hours at the resort. We arrived with our three young kids for check in to a cottage (5PM check in listed) and were told that it was not ready yet. The concierge gave us two $5 cards to the arcade and assured us that we would see an email from housekeeping as soon as it the room was ready. Fast forward three hours... and we finally get keys from the front desk at almost 8PM... with no email. The front desk staff was beyond unhelpful. When I approached with my concerns, the gentleman working informed me that actually HE was the frustrated one - I might be dealing with three tired and crabby kids, but hey, he was responsible for three thousand of them (??!). I'm not sure what kind of customer service training exists here, but staff shouldn't be complaining to guests who have paid for a room that they aren't able to access three hours past check in time. While we requested some form of compensation (dinner vouchers for the next day? Partial credit for that evening's room rate?) the front desk staff was unwilling to budge past offering additional arcade cards, and that sent a clear message of how much our business means to this company. It's clear from multiple other ratings that this is not a one-time incident: apparently, these cottages are routinely not ready on time. If we were ever to stay again, we would only opt for a room in the hotel as those rooms seem to ready in a timely manner. I agree with other posters that management needs to schedule additional help on weekends as this seems to be a repeat issue: like all resorts, they know who is coming in advance and how many guests are checking out. Staff accordingly, and stop making your guests pay the price. I would also note to families with young kids that the cottages (or at least, ours in Timberline?) was a split-level space with one room on the third floor and one on the first floor. This made accommodations tricky for little ones at night, as two floors was a bit far to be separated. My husband and I decided to just focus on the rest of the trip as it's something we had been looking forward to as a family. We spent our next two days at the waterpark and noticed lifeguards that were focused and friendly, as well as great food and service at Howie's. The Easter Egg hunt was a highlight for our kids, as well! Kudos to the staff for bearing the freezing cold temps to hide all of those eggs. Bottom line: Avoid the cottages with kids, go for the hotel! Call to confirm that your room will be ready on time if traveling with littles. read more

We live in Maine and wanted a quick two night getaway with our 11 and 14 year olds. Jay Peak exceeded all of our expectations. The Hotel Jay was well appointed and convenient. I would not stay off site although it is less expensive, the convenience of walking everywhere added to the experience. The Pump House water park is an amazing site with activities for all ages. You wouldn't want to go for 6 hours but it was comfortable and lots of life guards were all around. There was a nice bar in there too so I could have a drink in my bathing suit while watching my kids on the surfing machine. The restaurants at the compound were all very good. The Foundry was busy but the Vermonter pizza is an amazing flavor combination in a pizza. Nice salads. Burger was dry. President's Day weekend was tough for skiing because it was very crowded but we had a bluebird day and we were together so it was fine. Its not Colorado skiiing but it was fun. Wi fi was sketchy read more

Jay Peak is a great mountain with some of the best tree runs in the east. I remember going here back in the day when we'd pay in Canadian for a lift ticket and save like $15, but since the exchange rate has caught up I guess we can kiss that goodbye. Jay really does have great off piste skiing, some really nice steep areas, tight chutes and a great out of bounds policy. For that they get should be getting 5 stars in my book. BUT, I have skied this mountain long enough to know that Jay extremely exaggerates their snowfall totals. They are FULL OF SHIT! They claim to average like 400" a year, a fraction less than Alta or Snowbird...and 4' more than Vail, CO - complete joke! Although they may get more snow than the other New England resorts, they don't get nearly what they claim they get. I have seen for myself multiple times when they claim to have 2' and they really have 1'. Go to Alta and see what 2' is really like. Why lie? read more

After a few trips when I was younger I always liked Jay as a mountain but the old lodge was a little like the ski area in Hot Tub Time Machine - so thankfully that has changed, we just had our 3rd trip to Jay as a family. Few ski areas, esp. in the East have figured out or invested in, being a Resort. Jay is remote, so they needed to change to get the families, and not just the hard core ski/boarders to visit. So Jay has one of the best mountains and snow, particularly for glades and powder in the East, but these cases obviously are weather dependent. Having the Waterpark, multiple bars/restaurants and the Ice Hous skating center ( we were able to rent skates, sticks and helmets for a stick an puck ) clutch. So -- 4 stars or 5? -- Really only 5 relative to other ski resorts, still my first choice for a destination in the East ..however...Since we were up last year it does seem that the food and restaurant management has slipped. One big criticism is the restaurants all seem to be offering the same type of food.,The food is good - but seems to be all fast prep type offerings, variations on a theme. So-bring food for perhaps 1/2 of your meals, I believe most rooms have kitchenette. One day on our trip the lifts were closed due to an ice storm - "stuff" happens. In ANY service business it is what you do when "stuff" happens that shows how good you are - here they also could make improvements - Examples: so they have a Cable Channel - of nicely produced regional, Jay centered videos.. Enjoyable, but then they do not have a channel showing what other things are going on, times etc. Also - due to weather - they must have at least 10-15 days a year where they have to shut down the lifts... to really help make the best of it they should have some fall-back activities. Ski / Board tuning clinic - it takes one person, and ideally you sell tuning kits (Activity + revenue= win-win , right? - I have been doing my own tuning for 20+ years - so I would go BECAUSE I have been doing my own tuning for 20 years!) Snow volleyball? Sledding, there is xc-skiing around, snowmobiling etc , but I had no idea how to set that up ( no cable channel, no concierge) Back to why you should go..... the people both guests and staff we find to be very nice and social, talking and joking with strangers on the tram is always fun. We love eating lunch at the Sky Hous - (Tijuana Hot Dog is a must) ...You can still put together a good logging / Ski package for a reasonable price, having no-wallet, not have to constantly be handing kids cash just to get a Gatorade (charge all to the room), no keys for a few days all good. For us this is a 8 hour drive, if we have the time it is our go to... BTW - the other reviews crack me up - snow at Thanksgiving (hit or miss), playing in the rain does not give you a cold...c'mon man, if it rains you get wet. Up until Christmas - is off season, you will come across untrained personnel because it is so seasonal - if you compare a ski are to a cruse ship - then Jay gets 3 stars or less. So there is a lot of room for improvement. read more

This is my 8th year at Jay Peak, and unfortunately my worse. I do not recommend Jay for skiing or boarding. It is probably good as far as water parks go. After spending thousands of dollars we realize as s family it is not worth it for skiing. Maybe they should have spent the money on snowmaking and grooming. Also very deceptive billing for lodging. Definitely not "The Jay Way " anymore read more

We've stayed at some of the nicest ski resorts in North America (Aspen, Whistler, Vail, etc.), so I knew to keep my expectations low at Jay Peak. It is moderately priced, although like all resorts there are always ridiculous charges (e.g. the $2.75 can of soda from the vending machine). Overall we had a nice time. Customer service is very average. No one is overly friendly, although they are mostly accommodating. We had some issues with our room charges, and customer service wasn't available until Friday (this was a Wednesday). That was weird. The one thing that bothered me was when we left we realized our two-year old left his favorite water bottle behind in the room. No big deal, I can replace it, but I figured I'd call to see if we could get it mailed. We frequently leave things behind in hotels these days! Anyway, they found it, and then asked for my credit card to ship it....what?!?!?! I've stayed in hotels all over the world, and left many things behind, and I've NEVER been charged for shipping. We spent easily over $1000 at jay peak, and they can't spend $3 to ship something to us? This is where I think about customer service. You've GOT to go the extra mile for guests or they WILL GO elsewhere. read more

The mountain is good when there is snow, but there are BIG BIG BIG growing pains. Due to the expansion there isn't enough staff who know what is going on. They had garbage bags for the kids to wear while learning to ski while it rained, but didn't use them, so my son caught a cold. The shuttle drivers had no idea where they were going. They closed the mountain due to ice, but had no idea what to do about refunds. Will not be coming back till they get the kinks out. read more

This is by far the worst hotel experience I have ever had. Because we were driving through a snow blizzard we tried to call and postpone our arrival to the next day. The staff told us that they would "only" charge 75% of the total cost due to the weather. This meant that we would have to pay $350 to NOT stay at their hotel. During their peak season they require a 30 DAY cancellation notice. When we arrived, close to the midnight, they did not have the crib set up for the baby as asked, refused to give us a late check out, knowing we were arriving with three young children at midnight, and told us there was no continental breakfast included on a $450 hotel room. The heat broke in the middle of the night and we woke up to a 60° room with three small children. They called maintenance and although he came and fixed it right away, we had to leave the room because it was too cold to stay in there. We again asked for a late check out given all of the circumstances and were told they do not give late check outs during peak season. We went to breakfast which was a buffet. It cost a family of five $60 for a pretty small selection, of which most of the food was bordering on disgusting. After checking out, we headed to the waterpark only to find that half of the water park was closed due to maintenance. Instead of limiting the amount of people, knowing that half of the rides were not available, they just crammed everyone in. This created very unsafe conditions. There were people jumping/falling off the climbing rock wall and landing on small children in the pool. The hot tub was so packed that you couldn't get in or out. I'm sure the fire department wouldn't shut it down had they seen what was happening. Again, one of the worst experiences I have ever had. After speaking to the manager, we left still frustrated. He was absolutely no help and very unprofessional. I WOULD NEVER RECOMMEND THIS RESORT TO ANYONE! read more

Great overall experience but the parking is a nightmare whenever we go. We live locally, so we will zip up the mountain for a few hours at the water park or for a bite to eat. The last few times there has been people posted to try to have us park among the condos and take the shuttle. The parking attendants say it is because the people in the condos will drive up rather than take the shuttle. Jay Peak, you really need to work this out - I do not see the place becoming LESS busy and the craziness is driving your locals away!!!!! We have young kids and we circled the parking lot for 20 minutes last time to wait for a spot to open up. It was frustrating. read more

I was skiing off the Jet Triple chair today. My last trip up was at 3:55PM. I skied to the Taxi Quad chair to get back to Tramside. I arrived at 4:08PM to find the Taxi Quad stopped and closed even though there is a sign indicating it is open after 4 PM to allow skiers to get back to their condos on Tramside via Queen's Highway. In other years it was typically open to at least 4:15 as a courtesy for skiers to get back to Tramside. No so today!! I had to walk up the hill to get to Queen's Highway. Therefore, don't believe the sign, Jay Peak doesn't follow it. They should take the sign down or adhere to it. read more

Okay we stayed at jay peak hotel and stayed in Hotel Jay which is same building as the indoor water park. $560. Without skiing per night. Room was okay with a partial view of pool roof and mountain. Not bad but room was pretty banged up from other renters and I asked the staff and they told me hockey teams stay here...lol. the first night fire alarms ar 830pm. Had to get dressed and leave the room and waited in lobby for 45 min. Finally people started going back to their rooms without any notice so we did. Then another fire drill with no explanation. Wtf right??? Then the next day we go skiing and it was okay.rhat night we went for dinner at the foundry and I got a partially cooked fish and had to return after 50 minutes waiting the first time. They took the fish off the bill. The dessert (ice cream sandwich) was pretty good so we opted to order out the next night and who would of thought they could mess up an ice cream sandwich???? There was no Ice cream between one of the cookies just a little melted cream. The pizza place mountain dicks was okay. The Mexican food at the club house was not that great either but they have no other options up at Jay Peak read more

Jay is the most unique ski resort in North America. Don't hate on Jay for building a sustainable future and for helping preserve jobs for locals for generations to come. Better food and nice lodging is critical. Summer activities = year long jobs vs seasonal only jobs. The only thing that doesn't change in life is rocks. Their growth and improvements are intended to keep the place open. Everyone knows that there is no way Jay will ever draw Vail numbers in visits and the changes aren't intended to do so. Jay is a special place already and some construction of new buildings and better food and year round activities makes it better. Is Jay changing, yup. But, if the idea of crappy lifts, bad food, poor financials that push the place on the verge of financial distress is appealing, check your perspective. Jay is magical and the changes are intended to make the place better and keep locals employed with a self sustaining business model that fosters a great opportunity to offer better skiing and riding experiences forever. I live in Florida and go to Jay as often as I fly out west because of what it offers. I look forward to better food and carpets in the rooms that don't have frat boy puke and piss. Applaud Jay ownership for their investment in making Jay a longterm viable place to share with your future generations. read more

Officially time to leave Raised Jay and remember Jay Peak. For a small mountain on the Canadian border, it was only worth the trek for cheap tickets, small lines, and good snow. After the water park opened, the only thing Jay has left is snow. For an avid skier like myself, I might as well go to the many other, closer mountains that are closer for the same price and not all the new BS. If you want to see how Jay should still be, check out Wolf Creek in Colorado...a skier's moutain, nothing more read more

Dropped $1k Memorial Day Weekend, but can't get a fire in the outdoor fire pit. Lazy and short staffed. Dreading one more night here with a clear sky, half moon and no fire. read more

We stayed at a 3 bedroom Timberline condos during April break (April 15-19). The condo itself was fine. It's hot- even with thermostats off, you can't control the heat. No blackening shades, so get ready to be up with the sun- or throughout the night if you're in one of the front rooms being blinded by the outside lights. The king beds are actually 2 twins, so if you feel like moving furniture around, you could separate. The kitchen has a few things- enough to make a simple meal. The skiing was during a ton of snow, but also lots of wind. The first day, only the lower mountain was open, the rest of the time- they closed the tram side. Awful communication between staff and customers. I was told the weather and conditions report was not updated by a professional, which is why open lifts and trails were not always correct. They must have had a ton of complaints, because miraculously the report was updated communicating the closing of the tram side- with lots of detail. On Tuesday, we opted not to ski because there were only 9 green trails open. I found out later by a skier that the jet triple was open and there were 8 or 9 trails open over there (he found out by asking on Facebook). I called to express my frustration, and the man at Stateside that is in charge of customer service for the hotels and condos couldn't have been any ruder. He said it's not their fault the website isn't updated and that guests are encouraged to come into the hotel to look at the latest printout for condition report. Super convenient. Funny thing is, I found one of those printouts on Tuesday afternoon and it said the exact same thing as online. So to review- good restaurants, slow lifts, nice trails, awful customer service (including the lady that I was trying to book the vacation with that couldn't get me off of the phone fast enough). read more

After coming back from an incredible snowboarding trip to Colorado just two weeks ago, I thought Jay Peak would be a huge let down. Boy, was I wrong! The overall snow conditions on this mountain were comparable to some mountain areas in CO. Though many characteristics of an east cost mountain were on display here, i.e., REALLY icy in some areas, there was plenty of powder for all shredders alike. Jay Peak is the best value on the east coast especially for Canadians ($20 off coupons available on http://www.jaypeak.ca). One of the negatives about this place is the freakishly fierce winds on the peak of the mountain. I swear I almost got knocked over by the wind gusts after stepping out of the tram. Jay Peak, I'll see you again soon. read more

Not only did I have an outstanding and affordable weekend at Jay Peak, the customer service was also extremely helpful and easy. I was silly and left my purse and two Kingdom Brewery pint glasses at the condo I stayed at. Luckily, Jay Peak resort customer service was quick to locate my items and sent them to me at a great price a few days after they were found. THANK YOU ! I will definitely be going back to stay at Jay Peak Resort! read more

I want half of my money back. In cash, please. 1. Prices were entirely too high for the experience. 2. Other guests are too noisy and nothing is being done to settle that noise. I was interrupted by extremely loud adults and children, running and YELLING right in front of my room. Staff did not seem to really care. I was awakened in the middle of the night by yelling adults in the hallway. I was awakened early in the morning by more yelling adults and children. 3. Your swim facility is not worth the price, you need more to offer or offer a 10 dollar half day pass. 4. Jay Peak is not worth the price, the lifts are terrible and do not bring guests to varying levels of difficulty. Also, there is not enough information to guide guests to correct locations. 5. Rentals are not worth the price. 6. Staff are rude and uncaring. In the hotels they do not listen or solve your problem, they just shrug it off and quote policy which is legally wrong. On the peak they treat guests as if this were some military drill, instead of being respectful and helpful. 7. Other peak guests are blatantly rude to beginner skiers and snow boarders. You need more mediators to assist beginners (at NO COST). I personally watched several different groups in different time periods yelling at both children and adults for "failing" at trying to learn to ski and snowboard. This is just a rotten atmosphere. I personally had to step up and get verbal with these bullies where as your staff should be doing that and reminding people they will be kicked out promptly for this irrational behavior. 8. Worst peak experience I have seen nationwide. 9. The roads were completely iced over and super unsafe without salt. People were getting stuck and sliding all over the place. This was on the access roads outside and on the resort site. 10. Your resort is just plain careless and lazy. 11. I did read about the troubles with Jay Peak before arriving, but I wanted to give it a fair review. I see why they have so much trouble. read more

Horrible customer service!! Beautiful place but not worth the hassle of dealing with unprofessional and under-trained staff. We found a promotional deal and tried to book it, not one of the staff persons working in reservations could find the deal. We had to tell them that it was online and where to look. After several phone calls, even to the manager we were still left with unhelpful answers. We were also told that we would receive a 20% off coupon for spa services so we booked them. When we asked about the 20% off they had no idea what we were talking about, transferred us to the spa (they were closed). Nightmare all around and not worth the money for the rudeness and unprofessional behavior!! read more

Came here for one night during the off season and will most likely not be coming back. The hotel was a little confusing to navigate at first but we figured it out. The food choices were not very good seeing as though all of them had around a 2.5 star review, but we didn't have much options to go else where. We had gotten takeout from the foundry because the reviews said the the service was no good. Turns out the food is just as bad. It was horrible and it ran us about $60 for 2 entrees and an appetizer (the appetizer was free) As for the room, it wasn't bad. However, the AC was so loud it made it very hard to fall asleep or even hear your own thoughts. We tried to adjust it so it wasn't running so often but it didn't seem to change anything. It would turn on about every 15 minutes and run for about 10 minutes. Nearly drove me crazy! Finally, we visited the water park, solely for the flow rider, and it was actually very fun! Other then the water park, this was a horrible experience. read more

Great mountain that gets some great snow. Unfortunately the secret is getting out about Jay so there are more and more people (it seems like more anyway) there each year we go up. The best feature about this place is the Glade skiing/riding. No where is off limits...you see a path between trees, go for it. Amazing!! read more

The mountain has a claim to powder, great glades and usually not crowded but the facilities are so old and tired and little if any help around. I think if it somewhere to go once and maybe great if you live there but would not recommend driving up to it-better off at Bretton Woods or Okemo. read more

First time skiing at Jay and had a blast. Great terrain and super facilities.

I am just going to put this out there ... I am a vacation snob. I crave good service, great accommodations and Jay Peak accomplished both! We stated at Stateside, and this was one of the nicest places we have ever stayed! The room had a microwave and refrigerator - a bonus for the spring skiing package that we got. We had no issues with the wi-fi, and even though the package included extra skiing, we were only able to ski 2 days because we live near Rochester, NY ... a 7 hour drive. Every staff member we encountered was courteous and we got to ski with our favorite patroller, Dave O. The skiing is definitely for a more seasoned skier - but that is explicitly indicated on their website and on signage all over the mountain. Best ski vacation, ever! read more

They have very unfriendly cancellation/change policies. We had to pay a $25 fee even with a doctor's note faxed over for my child's illness that was preventing us from taking our vacation as planned - and that was a few days in advance and only for a one-night stay, not like we were canceling a whole week! They said with the doctor's note we could reschedule within the same month... because apparently everyone can get days off from work that easily! We will not be staying here in the future. Plenty of other great places to go in VT!! read more

We stayed at Jay in June 2016 and there was nothing to do. When I called ahead, I was misinformed about several things. It turns out the waterpark and pool closed at 6:00pm that day (check in is at 5:00) and didnt open the next day until 11:00, the arcade closed with the water park, the tram wasn't running, the front desk told me there were no bike trails, and there was one (rather fancy for kids) restaurant open. I asked the front desk staff what I should do for fun and they told me "Most people are tired after traveling. You could rest.". What?! Yet I was charged a $25 resort fee. For what? In addition, the condo we stayed in had no shampoo or conditioner and lacked some basic dishes and serving wear, making cooking a bit difficult. Wont be staying here again. It was outrageously expensive for what we got. And we live locally so we didn't need a place to sleep- we were looking for some fun. read more

Had a great time at Jay Peak this past weekend. Would've been perfect if not for the Pump Haus manager - Jason Bays. After arguing with him several times and refusing to help us, we went to the Jay Peak customer service and they promptly comped us the money Jason refused to refund us. read more