My friends and I got assaulted on the 2nd floor in the process of restraining 2 drunk hockey parents that were hitting young teens from the opposing team, this all could have been avoided if the hotel had proper security to keep it's guests safe. -Here is the full news article that has all the details on the incident: http://tinyurl.com/oflfcq5 Here is the thing with this resort its a decent facility, but regardless if you are a returning loyal guest (as we were), you are just a number to them. And they don't give a shit about you nor your safety. When we asked to be compensated for the incident because our last night was ruined due to dealing with the drunk parents and the police report, all the manager (who's name I believe was Alex -some diggleberry with a Quebecois accent) could say was, "...sorry, but you shouldn't have stepped in to intervene."..... Jay Peak Ski Resort, if you are reading this - I am still expecting compensation for that awful experience due to your lack of security. You can contact me at bosko_92_@hotmail.com. Sincerley, A Jay Peak Ski Resort assault victim -Adrian read more

I had the opportunity to attend a two-day conference at Jay Peak Resort, and it was such a wonderful experience. From the moment we arrived, the service was warm and welcoming, and the overall ambiance of the resort was relaxing yet vibrant, making it an ideal place for both work and leisure. Our room was spacious, clean, and very comfortable, offering the perfect retreat after a long day of sessions. One of the highlights of our stay was visiting the indoor Waterpark, which was not only fun but also a great way to unwind with colleagues. What stood out most was how much the resort has to offer beyond conferences and lodging. In addition to the Waterpark, Jay Peak Resort features skiing and snowboarding in the winter, scenic hiking trails, golf, a climbing gym, ice skating, and a wide range of dining options. There truly is something for everyone, whether you're there for business, family fun, or just a relaxing getaway. As a first-time guest, I left impressed and eager to return, Jay Peak Resort is a gem in Vermont that I would happily recommend to others. read more

Unfortunately not a relaxing time. Water park closes at 8 pm but they starting cleaning at 7:45 while we were away on ride. Came back to no phone, no shoes and no clothes. So here we are in the middle of no where on Saturday night just about naked. No ID, no credit card and no room key. Pool Management and Security spent 45 minutes of their time explaining that they are not responsible and signs are posted. Most resorts would have been more helpful and sympathetic and spent the time helping to locate the missing items. I would think solving the problem is more important to a guest then quoting their rules. After two hours of hunting and escalating to someone with a brain that instructed the brainless to help us, we located the items that their cleaner picked up. Noisy, nasty and expensive. Finally, they admitted that they were wrong to clear tables before closing and will instruct their staff accordingly. No apology and no refund offered. Can't wait to pack and check out. Hopefully, the valet didn't lose my new truck. Let's see how that goes... read more

Terrible Management, Overpriced, and Zero Accountability - Avoid This Place!Jay Peak is wildly overpriced for the absolute crap service you receive. I had an horrific experience with their management. Mark Buetter actually had the police sent directly to my house over allegations of "stolen equipment." It was completely uncalled for, humiliating, and a total failure of an internal investigation. To make matters worse, the equipment was later found completely unrelated to me, all the way over in Fairfield, Vermont.When I tried to reach out to the president of the resort to address this massive, stressful mistake and clear my name, he completely brushed me off like it wasn't his problem. Paying premium prices to get treated like a criminal by disrespectful upper management is disgusting. They hide when it's time to apologize. Save your hard-earned money and avoid this place--the service is garbage and they do not care about the truth. read more

Recently took a ski lesson at Jay Peak with Jack. He was AMAZING. I haven't skied in over 10 years and he made it so enjoyable! The beginner package (which included rentals, a lesson, and a lift ticket to the green trails), was priced fairly at $99 for the day. The quality of my lesson and the friendly Jay Peak employees made the trip well worth the money. From the rental shop workers to the chair lift operator, everyone exceeded my expectations for customer service! Shout out to the chair lift operator who cheered for me when I made it off the lift without falling ! Highly recommend Jay Peak! read more

Jay is completely worth the drive. Don't doubt it. Great accommodations, great restaurants an *unbelievable* water park and of course deep snow - both groomed and ungroomed. And that's just the winter. And did I mention the lift prices? They're really putting the pressure on the rest of the New England resorts and that's good for all of us. I hear tell they're already seeing flurries up top and soon the big Jay vacuum is going to get to work. So load the kids in the car, throw the skis on top and your bathing suits in your bags. read more

Our first visit to Jay was spectacular...I have never seen so much SNOW in my entire life. 99% of the staff are so helpful and happy (except A.C at the front lobby of Tram House) she was miserable upon arrival and when we checked out...probably not a great choice for guests first impressions. Josh in vallet made up for her though! We will be back. Extra march break read more

jay peak is so f***ing good only idiots would give it less thean 5 f***ing stars. does stowe have a f***ing tram, or the most snow in the east. no. the terrain is ten times harder than that d*mn resort they call mad river glen. if you want hard skiing go to jay. and what other ski resort in vermont has a water park? jay peak is the real sh*t read more

Worst customer service ever ! They are not willing to be compassionnate when they make a mistake. The manager is there for the money, he is a buisness man with no emotional intelligence. Don't expect them to accomodate you. read more

Very nice Mountain, the terrain was in decent shape. Most of the staff were friendly and helpful. However I did have a bad experience with one lift operator. Overall it was a good experience. read more

JAH CLOUD delivers this is the best place on the entire earth just kidding it sucks here, definitely do not come here if you do come here tho, prepare yourself for paradise read more

Jay Peak isn't for the skiers who want it easy. I've been skiing here for 4 years and it's wonderful how little groomers they have. Jay Peak gives people a challenge. read more

water park is so sick! skiing and riding are really good. I just started but they have insane deals for vermonters. Thanks jay peak!!

We got stuck on the way to the resort, and a very friendly employee came along and gave us a tow. Saved us a long, cold walk.

Great hotel - clean comfortable rooms. Friendly staff. I can't wait to come back here with Snow on the ground.

The Resort is so Beautiful. I Absolutely love the Restaurants, and there are so many Amenities to choose from

The food is amazing,very clean place and the service is great. I would definitely eat here more often.

Would not recommend due to poor communication by staff and unclear policies.