Spent a significant amount of time talking with the owner and interacting with the install staff…read more(Jerry and James). Everyone is friendly and professional. It was a bigger job to tackle, lots of prep involved and a bit of construction going on. It's all pretty neat to watch. The people talking trash on this page, are giving "shady competitor" vibes. Glad we didn't fall for any of that and got to see first hand how great this company is. Installation work looks great, the technology is really cool, and the staff are wonderful.

I highly recommend this company for Video Surveillance!…read more Over 30 years in the business, and the most down to earth and trustworthy people I've ever met!

I made an appointment with Secure and Alert. The office staff were very nice and professional. They…read morewere the most reasonably priced by far. I received a phone call and text when the technician Justin was on his way. However, as I was getting the alarm areas ready for inspection, I found a window that I didn't know opened. The contact was hanging loose, so I had my problem. I called Justin, who was only probably 15 minutes out and had to cancel. He was great about it. The office called and double checked. They were great about it also. No charge even though I canceled at such a late time. If the time comes when I need help again with my alarm secure and alert will be the first company I call.

I inherited a house with an older alarm system that began giving me chirping issues and was…read morecompletely at my wits end with trying to figure out how to fix it. In trying to call around, I was met with a bunch of resistance from other businesses that were telling me that I was just SOL, needed to replace the entire system to a new one or just went into straight trying to sell me their company's versions. Secure and Alert was the first to help reassure me that my situation wasn't a complete lost cause and that they were experienced with dealing with hardwired systems and willing to send out a technician to come assess the situation where we could make a better decision on how to tackle the problem. I can't thank Phil enough for not only helping to track down the problem culprit, but in also helping to educate me a bit more on this system. It feels hard these days to find a business that you feel like you can truly trust and who are not only knowledgeable, but also honest in what they're providing guidance on and Secure and Alert is all of those things wrapped up with excellent customer service. It's also a major relief to know that I've found a company to come back to with any of my future needs or concerns because let's be honest, alarm systems can be intimidating! I can't thank Deana and Phil enough and I can confidently say that I would absolutely recommend this business for any of your systems needs.

I have sent emails and left messages about my account since September 2024. I have not heard back…read morefrom anyone. I want to cancel my services!!!!! Unfortunately, I have auto withdraw through the bank so I keep getting charge monthlyu. All messages left on their answering services never gets a call back, this has happened in 2023 as well. Getting fustrated. Account Number: V48336

I was looking for a home security system and went through yelp. I had a few people respond and give…read moreme offers to give quotes. I went through other companies like ADT as well. Bright Home Services provides INSTALLATION and set-up of your alarm system. What I liked about their service was that if you purchased your system as a whole upfront (the hardware), you remained on a month to month basis. If you decided you wanted to stop service, you could. This was not the case with other companies. They wanted you to complete your contract or pay 70% of your contract term--which I found a bit odd. Many co-workers and friends also told me that they ended up getting ring, or other self-install set-ups. I am not particularly that tech savvy. Ultimately I think the hardware, can end up being the same price roughly. However, bright home services not only brings the hardware and they install it for you. Then you can keep the hardware. They did work all over my house, were very pleasant, accommodated my work times and when I could be home, installing even later into the evening. When I had a last minute add on, they even came another day and worked through some of the bugs to get it set-up. If I had done myself, I would have just lost my patience and gave up. I am really grateful for their fast, kind service. Look forward to continued service. Also their company offers other higher end smart home functions, as well as solar panels. Pretty cool.

I've been meaning to update a few things in my home for awhile. Golden Gate Surveillance was…read morerecommended to me by a friend and I'm very happy to say I now have surround sound, a beautifully mounted tv, and new smart doorbell. The work is clean, I don't see a bunch of wires everywhere, and the tech was friendly. He was respectful of my home and kindly showed me how to operate the system before he left. It was a little more expensive than another quote I got, but still very reasonable, especially considering the quality of work done. I'd recommend them any day and would be happy to use them again if I need anything else in the future.

Mike is the man! The Camera Guys installed our system a few years back...and I have been super…read morehappy. But a company show there true colors when there is a problem. Long story short, I was having a problem and I called in. Mike took his time and fixed my problem over the phone. Problem fixed! So glad we went with this company because they care about getting it right! Appreciate you guys...thank you!

I hade an LTS system set up by The Camera Guys many years ago and it's still working great! I…read moreupgraded to better quality cameras recently and requested a service call. The owner replied to my message within a few minutes and the service call was completed on the same day. Big thanks to the technician Rich for his professionalism and speedy service.

No one closed it. Lost of inquiries and back and forth. But no one came forward to…read moreClose the deal and complete the transaction

Wireman LLC did an outstanding job wiring up the security cameras at our pet resort in El Dorado…read moreHills. The turnaround was incredibly fast, they were out just two days after I first reached out, showed up right on time in the morning, and installed all 13 cameras with a crew that was efficient and easy to work with. Since we're a busy business, I really appreciated how flexible they were about working around our operations so we could keep running smoothly. The work itself was top quality, they ran the wiring through the addition, which wasn't the easiest route but was by far the cleanest, and they never cut corners. What stood out most was the honesty. The price included setting up the whole camera system, but I didn't have the equipment on site. Instead of letting me assume that was my problem, he told me the cost was the same either way and gave me time to run to Costco to grab the system so he could set it all up, even though it meant more work for him and no extra money. That kind of integrity is rare. Punctual, professional, and genuinely honest. Highly recommend.

Alexandr and his team are an extremely professional crew. They performed excellent work for me…read moreinstalling and setting up my Eufy cameras. Alexsandr understood my concerns about there being a mix of aesthetics and practicality and took the steps to hide the wire in the wall though it was significantly more challenging. He was also able to provide consultation about his recommended placement and viewing angle. The end result? We didn't have to punch through areas of my wall that are easily seen from inside nor outside my house. He gave me a fair quote and kept to it- and I paid extra when I saw his extra dedication and time that he spent on my project. When he saw me work on replacing light switch and my video doorbell, he helped me as well to get things right! Many people try to take advantage of you. Alexandr still knows how to create a trustworthy business and I also commend his team that joins him.

I worked with Alex who was super helpful and knowledgeable and worked with my budget. He sent…read moreDaniel to install our wired camera system I bought at Costco. Daniel was no other word but outstanding, friendly, always determined to do the highest quality work no matter how difficult...simply put he has an extremely high work ethic..no shortcuts with Daniel. Look....if you need a service such as Covered connections offers don't waste your time with the others THESE GUYS ARE THE BEST! I HIGHLY recommend them to any one. I will not only be using them again in the future but also recommending them to everyone! Thanks Alex & Daniel.

I don't know much about the company but what I do know is that one of the vehicles w the business…read morename and number was caught on camera speeding and hit and killed my pet. Did not slow down did not even stop to see if he was still alive. So for that 1 Star. U should really check ur employees out and their driving records. Caught on 3 cameras.

John helped me get setup with an alarm system for my home. The first phone call was very different…read morethan the other experiences I had with some alarm companies. Instead of trying to give a sales pitch, John asked my main reasons for wanting an alarm and educated me on the different type of systems, how most break-ins occur and how the monitoring system works. John came by my house, checked out the layout, window and door openings and discussed in further detail about the different type of systems and monitoring packages. At no time, did I feel like he was trying to "hard sell" me on any of the products. He laid out the different monitoring options and companies and helped me make an informed decision. He didn't pester me or nag me for a sale. His tech, Eduardo, came out the following week and installed my system. He was also very friendly and knowledgeable about the system. All in all, I had a great experience with West One Security. John actually followed up a few weeks later to see how everything was going. Great guy that isn't pushy and knows his stuff.