So excited to have been taken to Jasper's for my first time for Mother's Day Brunch yesterday ! With the understanding this is a VERY busy day, we meant to get there at least when they opened at 11, but I, for one was running a bit behind, so we arrived around 12 noon I believe. My dear daughter put us (a party of 4) on the waiting courtesy list and was told the estimated wait-time was 45 minutes. I noticed it was a bit warm near the front reception area, but didn't give it much thought as it was humid out & the front doors were constantly opening & closing (actually one door was propped open for some reason) So we drove around the area a little - including my son & toddler granddaughter, for about 10 minutes or so. We arrived back, my daughter checked our wait position & was told it would be some more time. We ended up waiting a total of at least an hour and a half vs just 45 min ! By then, we had gone to the restrooms, my daughter & g-baby went to the car and my son went for a quick walk. We were quite hungry by the time our name was called. Got offered a booth arrangement near the front - luckily because it was then we found out why it was so hot in the front area. NO air conditioning in the entire restaurant ! We tolerated it because the buffet food was pretty good, but our waitress was not very pleasant, she seemed annoyed (whenever she didn't ignore our table in passing by) whenever we were able to ask her for items. I ordered a side of grits she finally brought after a long wait, the bowl was lukewarm but I paid it no mind until I tried them (same temp unfortunately). We never got our ice waters we ordered when we first sat down & she had asked what drinks ? The fish (fried Tilapia) was very good (reminded us of catfish - one of our favorites - actually thought is was) - the outer coating a bit too salty for my taste though. The hot wings & regular fried chicken had no seasoning (marinating) flavor - other than the coating, I guess the restaurant didn't salt pre-season the meat due to folks w/health issues ? The eggs on the buffet choice were those non-cholesterol per-mixed eggs (non of us savored), but the omelets by the chefs (on-demand) were delicious ! We felt sorry for the cooks & servers, they were visibly sweating & uncomfortable - it was so hot in the place...no courtesy fans, either ! Also, there were flies flying & sitting on the desserts (I "shooed" one away near our table) because of the open doors for ventilation near the front entrance & restrooms (side doors). When I inquired of one of the Managers if we could get a table discount due to the condition of the heat & all after I finally got his attention from frantically looking around for potential seats for the bus-boys/girls to ready for waiting patrons, he seemed visibly confused by the question and nonchalantly exclaimed "Well you all already have been eating...." .Which had absolutely no relevance to adding a discount to our bill. Also asked (in thoughts of returning) when the air conditioning was expected to be repaired and he as well as other employees had no idea. Thus, I appreciate & love my daughter for the suggestion & bringing us to the restaurant for Mother's Day (she had been there before with a friend during a much better experience she said), loved the music, decor and spaciousness of the place (incl. the restrooms - which even other patrons stated was "cooler" - we did too (some ladies were in the restroom just to chit-chat at the sinks to get away from the heat of inside & outside the restaurant ! Don't blame them. Hope if I/we ever frequent this restaurant again, it will be a better experience ? Price was reasonable also...as for our server/waitress - she would've gotten a better tip (I didn't want to give her ANYTHING, but my daughter gave a couple bucks), we hope to get a friendlier, more outgoing one next time - if ever... read more