I went here for the first time after receiving their mailer for 40% off. I went on a Friday to get a gel fill in and a pedicure. My appointment was at 5:45 pm. I stopped in earlier so I could look at color selections. I use gel polish and their selection was extremely limited. Additionally, I like my color to match on my hands and feet and the salon did not have it indicated as to which gel colors had matches for my feet and the staff could not readily indicate this to me either. I asked my nail technician prior to sitting down if the color I selected had a match and was told yes. However after starting, I did not see the color pulled so I decided to ask again, at which point she asked another salon staff member. Someone then looked for a match and I was told because the closest match happens to be a long lasting polish that I had to pay an additional $5.00 to use this color for my feet. I thought it was ridiculous that I had to pay additional because I could not determine in making my decision which colors had matches, I asked before I sat down about the match and then I had to pay extra because the match was not available. By the way, in the end, they really were not a match. Lol
The staff was friendly and the salon was clean. I did cough a lot at first with the dust. The salon I usually go to has the nail table that sucks the dust out so I think it was a bit overwhelming but I thought someone would offer me a cup of water. Needless to say, if I ever went back, I will bring a bottle of water. Lol. My nails were started then in the middle I had to move to my pedicure because my nail technician had another appointment, which I was ok with initially. I opted for a pedicure upgrade that was offered but could not enjoy it because I notice I at this point that I am the only one left and now the nail technician is concerned along with the shop management/owners about getting out on time. The nail technician comes over to the pedicure area to work on my nails. She wanted me to reach my arm across and I informed her that would hurt my back and she did accommodate me by coming to the other side. All of this did take away from why I go to the salon for pedicures particularly and why I upgraded, which is relax. Had I known all of this was going to occur, I would not have upgraded. I then had to of course be transferred back to the nail station. My experience was not relaxing at all as I was shifted back and forth and started to feel the stress of the nail technician wanting to hurry and finish.
Overall the pedicure quality itself was nice. My nails were nice as well. I have to give it two weeks to test the viability and quality of the fill in. It's now Sunday though and I noticed that there was some "coloring outside the line" that occurred that has not since washed off and a raised uneven dots on my thumb nail. I wanted to stop in to have it addressed today but they are closed and I am unsure when I can get in to have it addressed during my work week and I don't like the look of this. By the way, despite me feeling rushed and unrelaxed, I still tipped both technicians generously. Would I go back? I am not sure. I certainly did not leave feeling like I cannot wait to go back. Try it for yourself though. Just try not to let them "squeeze you in", I think you will feel disappointed being rushed for your service especially if you like to relax a bit. I don't think in general that any client likes to feel their paid service are being rushed in any manner. read more