This was my first time ordering from Japan Express. Their Teriyaki sauce is HORRIBLE. It is EXTREMELY and OVERLY sweet. So much sugar I got a headache and couldn't finish the plate. When I attempted to provide the "manager" feedback, he proceeded to advise me that they are KNOWN by their sauce. LOL NO empathy, understanding and not open to feedback. NO customer service. Only fast excuse. I will spend my hard earned cash at the other countless teriyaki places. I seek good food as well as good customer service. Neither was found at this place. read more

Another delicious, fresh made, meal fast & hot! They cook it when you order it, not before. Tasty Teriyaki Chicken with Made Fresh Daily Spicy Teriyaki sauce along with an order of Golden Brown, Light and Crispy Egg Rolls makes for a 'satis-filling' and delicious meal. It even fits in with my weight loss program that is personalized to me (name withheld - they are not endorsing). I can say I have eaten at Japan Express as part of my weekly meal plan for the last 4 years and successfully lost a large amount of weight (~ 100 lbs.). Delicious & Nutritious - Fresh & Fast Teamed with Grubhub, Japan Express delivers deliciousness valley wide! read more

How do you close the dinning room 1 hr before you close . Horrible customer service food good tho

Amazing spicy chicken teriyaki! First time trying this establishment and it was worth it! Definitely coming back!!!

I've lived in AZ for almost 2 years now. Moving here from the Bay Area it has been very difficult to find some very good Japanese spots that serve more than the traditional expected "sushi, teriyaki dishes, etc". I've been eyeballing this spot for a couple weeks now bcuz on their menu was Katsu Bowl. Most places around here Katsu Bowl is just the traditional Katsu, but at Japan Express it showed a dish that is properly known as Katsu DonBuri. Traditionally it's made with pork cutlet. Here it's made with chicken, but one thing I have to say is that they execute it very well. read more

Japan Express - Japanese Near Me - Glendale, Arizona

Once again they are on top of business ‍ food was delicious. They get it right and I'm eating my food while slapping the table it's so dang good. Got me up dancin. Thank you. read more

So, I ordered here for the first time and for my first meal/order I was not disappointed (: I ordered Bulgogi, which obviously came w the meat, I had onions added in, served over rice (: it's been awhile since I've had bulgogi and this pretty much hit the spot. My tummy was so satisfied I couldn't finish PLUS they're very generous w their portions! Will be ordering again, might order something else might not. I'm pretty stuck over the bulgogi ((: read more

amazing service, the guy up front was super kind and helpful :)) i love the food, the quality is great and super fresh. overall one of the best place. definitely will be back read more

Japan Express - a bowl of noodles with meat and vegetables - Japanese Near Me - Glendale, Arizona

Three stars for offering sushi and Japanese food in my neighborhood. The menu is legitimately Japanese. We ordered regular size Teriyaki Chicken bowls and a chicken katsu. The servings were very generous and my boys loved the teriyaki chicken. The katsu breading was a bit on the soggy side and, in my opinion, salty. We will return for the teriyaki bowls and maybe try a noodle dish next time. We ordered for pickup via Yelp via Grubhub. There was some confusion when picking up the order about if we were picking up for ourselves or for delivery to another customer. Estimated ETA on Yelp was reliable and on time. read more

Guys this place is good you definitely need to try the spicy chicken teriyaki. Be warned it has a nice kick. If you are looking to take it to the next level ask for a side of chilly sauce I don't know if that's what it's called but that's how I ask for it. Just make sure not to get the Sriracha it's the other sauce. Guys I'm telling you off the charts. read more

Though I had known about this place for a while, I hesitated to go because of my experiences with the likes of Kyoto Bowl. When I finally got a chance to try it last week it turned out that the food in this place is definitely superior to what you'll get in other Asian fast food establishments. The restaurant is simple, clean, and plain, and is located in one of the many strip malls that line Olive Avenue in Glendale. The food is very tasty, inexpensive, and the waiting time is quite short. This is the place to go if you want good quality rice bowls and sushi and don't want to spend much - especially with sushi, which tends to be expensive in most sushi places. read more

See all

Big middle finger goes out to Panda right now, Japan is my new "Express" for a quick Asian food fix. You should already know better than to get sushi from these types of places, so if you insist, just get something deep fried and smothered in eel sauce. Yes, it's an abomination to real sushi, but it's pretty darn tasty. The bowls here are cheap, and come out so fast you just KNOW it wasn't made fresh. The spicy terriyaki chicken bowl was so scrumptious that I didn't care. And for a total of around $7, I inhaled it, washed down with a bottle of Ramune soda. Delicious. read more

Ok so after reading the other review that said a lot of cops eat here I was thinking, "how many is a lot"? Well when I arrived I saw several police motorcycles out side and when I walked in there was 6 officers sitting at a table. :) it made me laugh in side. Teriyaki bowls must be the new donuts. So I walked pass the cops and up to the little counter and the thing that struck me was, "this place is small and almost out of place" It's Awesome. Just a few tables and a long wall table with several chairs at it. I got to the counter, I played it safe and ordered the LG chicken teriyaki bowl and a small drink $7.50. The white girl at the counter was a little confused when I asked if they had Sunumono salad :( she looked at me kind of funny and then the Asian man next to her said it had not been made yet. So i stuck with the rice bowl. They took my name, I filled my cup and took a seat at the long wall table since I was alone (leave the tables for groups). They called my name and I walked over and grabbed my food. The teriyaki bowl was good. The rice was cooked just rite and the sauce was sweet. The sauce was a little thinner than I like but the flavor was good. The is a cool little place and I will be back again soon to try something out side of my comfort zone. :) read more

Walked in and walked right out there was this disgusting odor when I walked in. This place went down hill years ago i don't know what happened read more

Truly a 5 star establishment, great service, amazing food, and quick pickup times. Reasonable prices and good quality!

I've been coming here for YEARS! It's out to go to place for Japanese food and the basic sushi. But recently we haven't been big fans. We have come 4 times in the last 2 months and they have either closed early or not open at all even when their hours state they are open. Next they've been mixing my sushi orders and placing them all in one tray. Which is annoying when I order food for the office only to find everyone's order in one tray. I will make note to ask them to separate the orders, which they used to do until Covid. I hope next time we come their service has improved. read more

This face remind me of a Tokyo Lobby kind of dark dingy a little unfriendly but the food was okay what to expect from a place like this my mine will dish little too salty for me I like the dark chicken though me at little juicier made to Juicy because the bottom of the tray was full of juice probably won't go back read more

Japan Express - Crab puff - Japanese Near Me - Glendale, Arizona

This has been a Glendale College staff and student favorite for a long time now. I have been eating here since it opened many years ago in 1989. I stopped in at 8:30 PM hoping to sit relax with my wife after a visit to the cancer treatment ward. They closed the sushi bar at 8:30. No big deal; we were there for teriyaki bowls. They had, however, already put all the chairs and were mopping and closing up. The dining room is listed as open till 9 PM. Oh well, COVID could be to blame, but I don't like early closing. Stick to your posted hours or change them to take-out only after 8:30 PM. This was my first visit since COVID and the prices are higher than I remember: $9.49 for chicken and broccoli, $9.99 for large size spicy chicken. The portions were large, and the food hot and tasty packaged in typical black plastic non-styrofoam containers. Well cooked grilled chicken was topped with a generous amount of savory sweet teriyaki sauce. I am glad to see our old favorite has survived COVID. I will come early next time. read more

I have frequented Japan Express many times before and have always enjoyed what I order and my regular order is the combination teriyaki beef & chicken plate and a Baked Salmon Roll. Tonight, I ordered a Postmates delivery and was not at all pleased. For one, you are given the option of a 22 oz. drink and apparently, that option refers to their sauce, which has it's own section in the menu, meaning that I did not receive two drinks with the order. I also paid an extra $0.25 for an extra sauce, which I did not receive as well. The Salmon the roll was extremely dry, as if it was left in the oven too long. The roll itself falls apart when trying to pick it up. I'm not sure if there is someone new that's working the sushi bar or if it may have been forgotten in the oven, but this was very displeasing. I do not go out of my way to leave negative reviews on establishments because this may have just been a fluke, but the fact that I paid $40 for 2 entrees, a roll, and items that I did not receive, makes me very unhappy. read more

Hands down...Japan Express is amazing!!! The chicken teriyaki bowl is to die for....blows any other bowls at other fast food chains out of the water! The teriyaki sauce is just so perfect and the chicken is tender and yummy. The rice is ALWAYS cooked perfectly. If you like sushi....it is always so fresh and made right to order! I would highly recommend the Salmon Philadelphia Roll. It is amazing!!! Check out my picture I posted.....it is a work of art!!! You will not be disappointed trying Japan Express....there is something yummy for everyone! read more

Japan Express - Salmon Philadelphia Roll....amazing!!! - Japanese Near Me - Glendale, Arizona

I order yesterday a miso soup but they brought me a swollow of miso soup...Dont you you have choice on size? Thank you anyway food was hot when it arrive... 2 weeks ago all cold and warm salad... read more

Service was great, food tasted great. It was our first time there, the guy took his time walking us through the menu. Will update review even I go back. read more

Eel roll was ok, not enough flavors for me but the daughter wanted to try eel. Arizona rolls were perfect! Fried right & fresh ingredients. My son had the Yakisoba chicken bowl. It was a big serving & tasted good. Place is small but comfortable w/tv playing. Staff were nice & patient. This place was recommended by friends from church & I see why. Lots to chose from for such a small place. Price is not bad. read more

Japan Express - Eel roll & fried Arizona Roll - Japanese Near Me - Glendale, Arizona

See all

This is a regular stop. Orders are prepared in good time with consistent quality. Ordering online works well and the food is always ready for pickup when I get there. Order accuracy can sometimes be a little off if you get picky with the great options for online orders. Usually the Teriyaki chicken is fresh, the Katsu is crisp and the Gyoza is good. Sushi is yummy and presentation will change depending on who is preparing it. 1 out of 10 times when the quality is off, the chicken might be overcooked and dry. read more

The Chicken teriyaki is so good, if it's your first definitely would recommend ordering that, idk what their teriyaki sauce is made of but I'd definitely buy a big jug if they seek it anywhere. The Service is good there nice and clean also you get to enjoy some tv and music if your eating there, make it very relaxing and enjoyable. The staff there are amazing as well too and their price to portion ratio is perfect. read more

Japan Express is back to what I remember!! Best chicken teriyaki bowl in AZ!!! Sauce was perfect consistency and fresh hot chicken will be back!! read more

I love this place! The staff is attentive and friendly, the service is fast, the food is great and also a great value. I recommend the spicy teriyaki but have them add green onions. The sushi here is also good and I recommend the spring roll sushi roll on a hot day. read more

The food is great. The customer service is lacking. I just walked into the restaurant and after I got to the counter, The two girls playing on their phone said they can't serve until 11. Which is in 10 mins. So they lost a 5 large Teriyaki Bowl order over 10 mins. Sad. read more

It used to be terrific- not anymore. This is the 2nd time in a row that the chicken was over cooked and tough. I ordered the chicken teriyaki bowls - my usual. Pretty much inedible. read more

First visit to Japan Express, but won't be my last. I ordered the Obento as it has a nice sample of several dishes. It has teriyaki chicken, pork fritter, 2 gyoza (dumplings), steamed rice and a small salad. The gyoza are amazing and are delicious with a bit of sriracha. The home made tonkatsu sauce is a great complement to the breaded pork strips. The teriyaki chicken is great also and I was told it is a family recipe that they've been using for 30 years. Great food and quite affordable. I will definitely be back. Especially for those dumplings! read more

Japan Express - The Obento lunch combo. Teriyaki chicken, battered pork fritter, dumplings, rice and salad. - Japanese Near Me - Glendale, Arizona

Social distancing and safe food handling procedures? Not here at Japan Express! Not one person working in this restaurant was wearing gloves or a mask, including the girl making the sushi. It smells terrible inside, and the floors etc were filthy. The girl behind the counter was very rude. The food is mediocre at best, and not worth the 45min takeout wait. Definitely will not be returning to this place ever again! read more

We were driving around and saw this place. Decided to try it. So glad we did! The food is XERY good and the staff is friendly

Love this little place. They have a wide selection of rolls at a great price. The quality of the food is great and they customer service is always spot on. I live close by, so this is the perfect spot for my sushi cravings, & they're open 7 days a week! Highly recommend Japan Express read more

Japan Express - Menu Side 1 - Japanese Near Me - Glendale, Arizona

See all

Stopped in for some teriyaki chicken. This place is pretty darn good. I got a Bowl to go when I got home wish I had gotten a second one. If you're on the west side of town craving teriyaki chicken this is a pretty good option read more

Food is still delicious ever since they changed to go bowls or plates whatever you shall call it protein Che/stk servings are smaller they claim it haven't changed it's bull it has I ordered to large chicken bowls both paid for extra chicken I mentioned before leaving one has a smaller amount. They disagreed I came home and my son and measure it out we went the extra mile to figure this out since this has been a on going issue. At least 4 - 6 times. We were right, one bowl had way less meat than thee other. Sad stuff, now owner is honoring a free large extra chk bowl I will give one more chance not to burn me next time I'm not returning here agian it's not cheap when you feed a family here as it is. 35-45.00 every visit read more

We've been going here for about 3 years. We always get different sushi rolls, and we might be half way through the menu. We've never been disappointed. My daughter, who is the pickiest person on the planet loves their teriyaki bowls. I'm glad they've been able to stay open as it's part of our staple of take out restaurants. read more

Did you change your teriyaki sauce? This is the worst I have eaten since the 90s. I can't believe I paid $10 for this. I will skip in the future. Yogis grille is better than this. read more

I went here due to other good reviews. I have to say I was quite disappointed. I had the teriyaki chicken with brown rice and an ice tea. The chicken was extremely dry even some parts were crispy. They had plenty of sauce but it was really sweet. I usually like to have gamashio (sp?) which is blackened sesame seeds and flaky salt. But this place didn't have any. Maybe they put a lot of sauce to cover the dryness? The ice tea was very strongly brewed and had an off taste to it. Perhaps it was a little old and I ended up throwing it away. I was there when the lunch crowd started coming in. Seem to be fairly popular but I don't see why. The sushi that came out seemed to look good. Although I didn't have any. I don't think I'll be back. read more

I really dislike doing negative comments or reviews about restaurants, especially when it is a place I really like and have been to several times previously. With that being said, I just got home from picking up my order from there, and I'm sure that it will be as excellent as before.. the issue I had tonight was I ordered ahead three specialty rolls and notified them that I was on my way and I was going to decide on a fourth role from a recommendation of theirs. I was told excellent and they'll see me shortly. When I got there I checked in and told him that, I was here for my three rolls and that I needed recommendation on my fourth roll, which one of their employees, an individual named Cassandra quickly responded with a no we can't do that because we are closed for any more orders, even though they were still working making sushi rolls. Cassandra was very cold and unprofessional with the emotionless response. One other employee said that they had a role that was available that a customer did not pick up even though it wasn't one that I wanted, but would consider and I asked if there was a discount on it at all. Again quickly and cold. Cassandra responded no. Luckily, she is not an employee of mine. Otherwise I would've fired her for her lack of professionalism and cold manner and customer service. Yeah, other employee that I was dealing with was just the opposite. She was very kind and apologized for the situation. I declined taking that role meant for another customer. I plan on calling the manager in the morning and voicing my opinion a very, very unpleasant situation. I may write this Night off and give them a second chance, but I'm not sure. Cassandra was just a very cold and unprofessional person to deal with at the establishment like this. Again, the food is excellent but with this experience, I can only give it a two star rating, and that was being courteous. read more

Not good. Avoid. After passing by several times, I finally decided to stop in and try their teriyaki bowls. I had a large teriyaki with "beef.". If you thought the beef from Taco Bell was nasty, this is just the same. It literally looked like dog meat. The teriyaki was cold and good tasting at all. As soon as i was handed my plate, I did not look forward to eating it at all. Avoid. read more

Japan Express - Japanese Near Me - Glendale, Arizona