I love Jamba, but today not so much. A female employee came out from the back room while we were waiting for our order. We could clearly see she was eating something. What grossed me out was that she continually touched her mouth, then proceed to get the heated items in & out of the convection oven without washing her hands& without gloves! Yuckos! read more

Idk why I bother with this place still. I asked for my smoothies to be made THICK and it was like juice.

I would just like to say that I went into the store thinking I was gonna buy and enjoy a large orange dream, but as I walked in, as soon as I opened the door I immediately turned around. The place smelt as if something is rotting and/or not being cleaned up like supposed to. I don't think any customers would wanna smell rotten food once they enter the store. Honestly don't know how those workers could stand even working in that kind of environment. read more

The smoothies here are fine, but the long lines and wait times are not. Stood in line for at least 10 minutes, then waited 13 minutes for one smoothie. There were 2 people working, but I've had much faster service at other JJ locations. read more

We got the Orange Carrot Karma, and it tasted exactly like carrot juice and ice. I don't know where the orange, mango or banana went. Also, we got the large, and there was almost an inch of space between the smoothie and the top of my cup... About the difference between a medium and large... So why were we charged for the large?! The second smoothie we got was the greens and ginger--my favorite of late if it's made well. That, too, was not filled to the top like it should be. As for flavor, it was pretty good... mostly because of the extra ginger I asked for saving the day! Bottom line: This location is definitely a 'miss'. read more

Shhhhh! Don't tell anyone. I'm secretly in love with Orange a' Peel! She's one humdinger, full of body and just a little tart on your tongue. You do realize I'm talking about Jamba Juice, right!? This location is super convenient for me considering I could probably work up a really good sticky spit and hit the place from my house. It's just that everytime I go there, there's a new crowd of minimum wage folks behind the counter and service is spotty. I'd say 90% of the time, I get pretty good service, a smile, and my little Orange a' Peel squeeze in a timely manner. After all, who wants to wait for something so darn delicious? (Jamba Juice folks!) read more

I usually go for ice cream or an icee on a hot day, but when I'm feeling a bit healthy - I'll go for a smoothie. This Jamba Juice is the closest to me but not one I frequent too often. On all my visits, service isn't the quickest. The amount of smoothie they give is also not consistent. At times, the cup is filled to the lid and other times not. I do like their acai bowls, however. The acai primo bowl comes with bananas and blueberries topped with coconut, almond slices, granola, honey, and pumpkin seeds. read more

This Jamba Juice location has TERRIBLE customer service. I came in yesterday and waited for 15 minutes, not even being acknowledged by ANY employees. I did not even get an apology for waiting and every single worker looked at me while I waited the 15 minutes to even place my order. Today I come in again hoping to get better service and again, not acknowledged and there was only one other person waiting for their order. Two employees were making one açaí bowl, does it really take two?? And to top it off, the make the wrong smoothie for my order. The girl who appears to be the manager has a sassy attitude and gives attitude to customers who come in after me just because she did not know how to use the card reader. read more

Been planning to get my Jamba on since my hubby raves about how drinking Jamba juice helped him get over his cold. The store front advertised new recipes and a female chef wong. I wanted to try but I opted for a cold buster instead, since that's what I was in need of at the time. There was 1 customer before me, but she was a quick one. The staff that helped me was friendly and patient. Because I have a cold, my ears are plugged so I could barely hear her over the sound of the blender. When I ordered my cold buster, she called it something else but I couldn't hear her...I just said, Sure! I also ordered a keiki sized chocolate mood for my son. She quickly added that certain drinks are not made for keiki sized cups. To fix that, I told her to give me a small and split it. My son wanted a lemon loaf, which they offered to warm. Yum! read more

Original acai super antioxidant and a zucchini walnut :). That's my fave. The only thing is that I think they place orders too fast and not make the drinks on time that they have to smell the drink to figure out what it is. Excuse me...but please don't smell my drink before giving it to me. That is plain gross....and very unsanitary. This place IS ok...when that does not happen. read more

Ordered my chunky strawberry bowl, waited about 20 minutes while others came in, ordered, got their order and left and finally asked about my order. The girl tells me they are working on it but I'm looking right at the other two and they were not working on any bowls of any kind. She goes and starts me order. About another 5 the cashier finishes my order and gives to the other guy to call me up for the pick up. Not one time did they even apologize for forgetting my order or making me wait an extended period of time. read more

Jamba - Chunky strawberry bowl - Juice Bars & Smoothies Near Me - Waipahu, Hawaii

Opened today for New Years (eve)! 2 for $10 for any MEDIUM smoothies until *01/17/17* all jamba locations. 3 stars because the wait took pretty long, staff were only 3 people. Although the consistency of my smoothie... PERFECT CONSISTENCY. Happy New Years! read more

Tried calling the store 4 times before I went because my order was fairly large, and they closed in 30 minutes. Got no answer each time I called. Went in and ordered and asked the workers what their number was because I called numerous times, both of them said they weren't sure what the phone number was. Nice! Took forever to order because the guy kept messing it up. I even asked for a apple cinnamon pretzel and he didn't ring that up either. Not coming to this location anymore! read more

Jamba - Juice Bars & Smoothies Near Me - Waipahu, Hawaii

Started from the order. I order 2 Orange dreams, 1 with coconut milk, the other with almond. I also ordered 2 different pretzels. Simple, so I thought. Cashier rang me up and wondered why the price was lower than expected. I realize pretzels weren't added to the ordered. Went back in line asked to order the pretzels. Cashier was apologetic, that's fine. Later when I got home, let's just say I had a reaction like a lactose intolerant person ... because instead of almond milk, like I asked, (not showing on receipt as a charge) but instead the drink had SOY MILK like I didn't want. Smh. It's a good thing it wasn't a deadly reaction , but still messed up. Will I be going back to that store , NO. Note to self , read the reviews. read more

Primo Acai Bowls. That's really all they need to sell and I would be one I their most loyal customers. But if this isn't up your alley their baked goods, pizzas, wraps, fresh squeezed juices oh yeah and smoothies are pretty good too. But as nutritional and tasty as they are a little research on all benefits of healthy eating wouldn't hurt you. *FYI pomegranate was used by ancient Egyptians as a natural form of birth control. Makes the uterine lining slippery making a fertilized egg difficult to attach. They should have that as a little asterisk warning on their menu. I just found out about a month ago. read more

Jamba - Sign up for their email so you can get deals like $3 16oz Gotta Guava - Juice Bars & Smoothies Near Me - Waipahu, Hawaii

Employees are nice and lots of parking. I like that we can pre-order, but in multiple occurrences it feels like there is no point in pre-ordering when it takes the same amount of waiting time as if I ordered in store or sometimes end up waiting even longer. Most recent experience is waiting a total of 32 minutes, when they said it should be ready in 5-10 minutes and I recieved my order because I finally ASKED for it. Wish I can say that this only happens when they are super busy and have less than four people working. My smoothies ended up being more like juice than a smoothie, would have gone to Safeway if I wanted juice. read more

Terrible customer service by MANAGER of store. Manager has terrible customer service and gave me a nasty attitude! Drinks were spilling and employee did not even bother to clean it before putting it in the bag even after I ASKED her to! Unbelievable! read more

I like the workers, it really depends on the time and day you come in but it's a give or take kind of place, for the reviews saying that it's busy or the workers seem dead, I must say, they work all day and are active 90% of the time, also people complain about it being busy but not take into consider on when they come in and the fact that Waikele is a Tourist attraction so of course it can get really busy, other than that I really enjoy the welcoming hello I get when I walk in, and I prefer this Jamba over many others. read more

Jamba Juice is a cool place to pick up a quick snack or a Light pick me up in between meals. They have many choices:smoothies, bowls, muffins, breakfast items. The service Here is always good. Good employees who know that time is valuable. Thanks, see you around. read more

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Don't bother using the Jamba Juice app unless you want to wait an extra 10 to 15 minutes after you get there for your order to be ready. The people that work here are slow and rude. Find another Jamba if you want a smoothie. UPDATE January 2020: Still awful, and now they're awful on Bite Squad and any other food delivery apps. Not even Bite Squad customer service could get them to answer the phone after my order was marked as received but not accepted for almost an hour. Terrible in every way. read more

While this location often has really long lines and a bit of a wait, I understand that this is likely due to its location at the Waikele Center and there is a lot of foot traffic in the area. I've generally had good service, though, even if it's super busy. read more

Jamba - Juice Bars & Smoothies Near Me - Waipahu, Hawaii

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Kind of disappointed I paid full price but got less than full back. Not only at this Jamba Juice but 90% of the ones I go to. read more

Jamba - When you pay full price but get less than full back... rip off. Every ounce count. Lol - Juice Bars & Smoothies Near Me - Waipahu, Hawaii

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Seriously what's the whole point of doing mobile order to pay ahead of time so you don't have to wait in line when your order is not even being made. Other orders ordered in store were receiving there order before mine. Not to be a pain but I should have just ordered in store if that's the case. On top of that the smoothie I ordered didn't taste that great, it was bland and was totally watered down. read more

This Jamba Juice location is conveniently located within the Waikele Shopping Center area. I guess technically it would be lower Waikele right next to the Starbucks store. You cannot really miss it if you over around the area and shopping around Waikele. There is a lot of parking in front of the store. It is also conveniently located right across all of the food trucks near the Old Navy store. I have only come to this location a handful of times. The staff and customer service is good. That is pretty much all I can say about the specific location. As far as what I like to order at Jamba, it would be orange dream machine, green tea matcha blast, and apple cinnamon pretzel. The prices I would say is pretty pricey for the food and drinks. But I guess if you order enough, they have Jamba rewards where you can earn points each time you buy a food or drink item. I think this location is pretty one of the only ones within the general Waipahu area. read more

ORANGESSSS! Fresh orangessss! I love stepping into Jamba Juice because everything about it makes me so much happier and not to mention that being surrounded by fresh fruits brightens my day. This Jamba in particular has been very consistent throughout the years. Parking is usually a pain in the butt, but it's ok - you're getting Jamba Juice! The place is always clean and the employees are always nice. Here's a little tip: to avoid a watery smoothie, ask them to make it thick! read more

Went in for Buy 1 get 1 Free Drink and it was the last day to use it... as expected it was packed! I ordered 2 original Red and White Gummi bear drinks, which was a steal deal! The transaction was quick but not so much for making our drinks. The place was packed but there was enough room for us to all stand around and wait and wait! I was getting a little impatient but hey it was during their busy time, right after school and work. We waited for at least 20 minutes before I actually noticed that the customers before me got their orders, so I walked to the pick up line and asked for my drinks. Worker was just dumbfounded and was looking through her orders and I knew there was something wrong because she just told me "yeah"... yeah like when is it going to finish? or yeah like no we didn't make your order yet. But luckily there was another worker that over heard me and she knew she saw the order but maybe they cleared it before they actually made it. So she apologized and made our order right away. As soon as she finished making the drinks she walked it over to us and made us a bigger size. So thank you awesome worker for being on top of your service! read more

After going to Jamba Juice for a while now and always being pleased with my product and service, I got a terrible experience I just need to share. I went to Jamba Waikele today (05/30/15) at about 7:00 pm. The service was as usual all the way till I got my drinks. My dad and I ordered 2 large orange dream machines. The girl that poured it out saw that the blender was a little short but goes and pours the drinks anyway. After trying to split it evenly to hide how short our drinks were, she handed it to us. Both our drinks were filled to about 1.5 inches from the top. It kinda sucked but I was gonna shrug it off until what happened next. My dad looked at me and told me his drink was just as short (being that he girl did her best to even out the drinks), and the girl heard him. She looked at us and said, "I know... Sorry." And she just walked away. It doesn't take a trained employee to know that this isn't acceptable customer service. Seriously, at least be discrete and pretend you didn't know. If you knew, why wouldn't you do something about it? I hope this doesn't happen again, or I may be forced to drive farther away for my jamba fix. But at least I'll get my moneys worth and get the service we all deserve. read more

Jamba - This is how short my drink was today. Might need to find a Jamba with better service. - Juice Bars & Smoothies Near Me - Waipahu, Hawaii

wasnt the best. average food but terrible wait. service was everything expected nothing less but definitely nothing more. there was four workers but they were still crazy backed up. they put way too much honey on the açaí bowls it tasted really bad. if you would like average food, mediocre service, but wait for a really long time, then yeah, give it a try. otherwise i'd rather go next door to starbucks. read more

Got an acai bowl today. Waiting time was about 5 mins, which is longer than usual but they only had 2 workers in front. The reason I gave only 2 stars was because they don't use gloves to handle foods. I saw a girl cutting a banana without gloves on!!! Wasn't she just using a register and handling money?!?! Ouch! I visited this Jamba Juice for the first time but I'll never come back here. read more

Literally waited 20 minutes from the time I placed my order which was 2 primo bowls and 2 smoothies. I would've been fine waiting but when 3 people who came after me got their orders first made me really upset. Even if others before me ordered just smoothies, I would suggest to complete people's full orders before finishing someone who ordered after me. Also what made me very upset which made me want to write this review was that they started on my primo bowls after the fact they gave people who ordered after me their orders. I feel that is just rude. Jamba Juice is a huge company, teach your staff a better work flow! read more

Very disappointed. Was craving an acai bowl, and didn't want to go drive to my usual acai shop..bananas taste awful, the acai was completely melted and the blue berries were wrinkled and looked moldy! I couldn't eat this, had to throw it away read more

Jamba - Juice Bars & Smoothies Near Me - Waipahu, Hawaii

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Not my choice jamba location especially on the weekends or afternoons when it's super busy and the line is just never ending. Mornings are better. Well I'm just disappointed because I'm all about customer service I know how it is to work with people and what not. No greeting nothing and the workers look miserable...okay I get it's busy and you all are stressed but don't show it. So anyway I ordered a medium peanut butter love drink something like that okay, waiting game lol. Boom they called my name and I see my cup not even filled to the top. Really?? I'm paying for a medium drink not a small and then some. Just cause it's busy doesn't mean you can slack..it's better to take your time get the order right then than have a upset customer. At least the girl offered to redo my drink but I wasn't about to wait again when i already waited a while now..cmon jamba read more

Jamba - Fill em up next time yeah? Ugh - Juice Bars & Smoothies Near Me - Waipahu, Hawaii

The staff was super friendly, but the flavors of our food felt like it was missing something. My strawberries wild tasted a bit sour, so I don't know if the strawberries weren't ripe, or if the portions were off. The açaí bowl had some of the flavor but was a bit off. And it looked a mess. Maybe they had a rough day read more

First off. I just want to mention that this place almost received less stars than given. BUT the workers this morning Friday April 5. did a great job on handling the situation. So I come here quite often and I normally get the same thing. But this time I was trying a different boost in my drink. So Tuesday I came. I ordered a orange dream machine with immunity boost and also the 3G energy and green caffeine boost, a matcha shot and a set of oaties with cream cheese. It was good. Gave me energy and the oaties with cream cheese was great.(some places their oaties seem soggy.) Anyhow, I went the next day and ordered the same thing BUT this time the drink did not taste the same at all. I felt like I was trying to drink some apple cider or something. I figured it may have been because I just brushed my teeth and this is the first thing I'm eating. So I ate my oaties which they tasted good, and then I went back to drink my drink. It was terrible. I kept trying to see if they didn't mix the boost well or what was going on with my drink. Anyhow I tried to called calling throughout the day. But no one ever answers the phone and I know they can't be that busy to not answer the phones. I called as soon as I drank my drink in the morning. I called multiple times when I was on lunch and I even called in the evening time no answer. I ended up emailing the corporate office only because on the website said to contact them I had to fill out all the info sheet. Anyways I went in this morning and I guess they had forwarded my message to the waikele location and Britney and another worker helped me. I explained my situation and that I still had the drink freezing in my office for them to see what I was talking about. Lol. Anyways, they were so nice and friendly and handled my situation. Thank you Britney and the other worker that was there, sorry I didn't get your name you didn't have a name tag on. But thank you for changing my mind about posting a low star review. I LOVE great customer service! read more

Wasn't the best service. Waited in a line for a while. Some of the workers seem like they are new. I watched them make the drinks and their work area was messy and dirty. The guy giving out the drinks kept messing up and I felt bad for the other workers because they seemed stressed and tired. read more

So this was my first time at this location and I was very very disappointed for the wait time. I got there about 9:20am and didn't get my lemon ginger shot till 9:35am. Mind you it was VERY slow. I started work at 9:30am and I was LATE because they took so long. The person in-front of me so happened to order 4 açaí bowls but my thing is if it takes 2 minutes to make a tiny little shot then why would you make me wait 15 minutes until the previous persons order was finished? Mind you there was more than one staff member working. Won't be coming to this location ever again just the timing was terrible. I work in customer service and I would always make it the most efficient easiest way to get to each customer. Very displeased. And the shot tasted watered down. read more

Always have had a nice experience at this location, it's close to my workplace so I grab a juice every so often. They do have a rewards program which they don't really talk about, but sign up and you gets points for free drinks etc Pros. friendly staff, fresh produce, decent prices Cons- not a huge seating area, and can get really backed up when busy. read more

I'm in love with Jamba Juice and their orange dream machine drink. Just so happens I was craving it one day and this is the nearest location to my house. It was pretty slow, and one of the employees was grumpy because a handful of people came in the store after me; making it a little more busy. She didn't have a smile on her face whatsoever and rushed me because she just wanted to get through all of the customers in line. Her bad attitude ruined my experience, yet the drink was still delicious and fulfilled my cravings. read more

They close at 9pm.... but their doors were locked at 8:57 I guess. And the girl working tonight told me "oh sorry we're closed" but... they close at 9.... and I asked her if their phone works because I called them since 8:45pm. And she told me "sorry we couldn't hear it". Like I totally get you want to go home. But you guys don't even close till 9pm. To me that's bad customer service. read more

When I order a large don't just add more ice ... ordered two different drinks today ... both "large" ... both ridiculously watered down ... idk if this is a new way to bigger profits but geezus!!! Seriously disappointed in Jamba as this is a huge smack in the face to quality control ... read more