Yeah it's just good ole Jamba, can't really complain. Definitely too busy sometimes. Service is good, no actual complaints.

This particular Jamba Juice sucks. Waited 22 minutes for one drink that was ordered and paid for in the store. When I questioned where my drink was I was told by the rude employee that she's too busy doing door dash orders that take priority over in person customers. Cool then this in person customer won't be back. I'll take my business elsewhere. This Jamba Juice needs to do better! read more

The flow and set up of this Jamba Juice makes no sense. It used to be that there was one counter to order and one for pickup. If you ordered at the counter, you would wait in the seating area until your name was called, but if you had a mobile order, you would proceed to the pickup counter and give them your name. This is not how it works anymore. They don't have anyone manning the order counter, it is only a kiosk to order, and if a customer has trouble ordering there is no one to help them. Additionally, no one is manning the pickup counter either. If you walk up to tell them you had a pickup order, no one addresses you. Today there was a line to the door of people waiting to be acknowledged to give them the name of their online, app, or DoorDash order. Today I ordered a mango sunshine smoothie bowl through the app. I placed my order at 11:58am, and the app said it would be ready by 12:08pm. When I arrived at about 12:17pm, I got in line to ask for my pickup order. None of us standing in line were acknowledged at all, and when I finally asked about my order 10 minutes later, I was told they were still working on it. Meanwhile people who had ordered in store after I arrived were getting their orders before me. They are clearly short-staffed because only two people were working in the middle of the day during the lunch rush, and the division of responsibilities and the flow of making orders and addressing customers seems highly inefficient. I have been here a few times in the past week when this has been an issue, but today was the most egregious. While sitting and waiting, more people came in to order, and they warned them that with people waiting it would be a 10-15 minute wait, which made me want to laugh since I had been sitting there for almost 30 minutes at that point. I also watched the base for my smoothie bowl sit on the counter for about 10 minutes before they finally put the fruit topping on it. I finally received my smoothie bowl at 12:48, 50 minutes after I had placed the order, 40 minutes after it said the order would be ready, and 30 minutes after I actually arrived to the store to pick it up. Finally, the music they were trying to play overhead just kept skipping and disconnecting so it was pretty annoying. This location really needs to staff better and to fix their process flow. Add to this that the smoothies are way overpriced anyway, I question whether I'll be back anytime soon. read more

Jamba - Mango sunshine bowl - Juice Bars & Smoothies Near Me - Visalia, California

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So we stopped by for some drinks tonight. The girls working there were AWESOME. They were busy and they were on it. So my review is not geared to them. YOUR CUPS AND LIDS SUCK!! As we were getting out of the car my son's lid popped off his cup and spilled his drink all over the interior of his new car. I went to grab some shop towels and set my drink on my work bench. Guess what, lid popped off and spilt my whole drink all over my workbench. Absolutely waisted trip AND money. It's a shame because your drinks are great, but if they just end up all over the car or workbench, then what is the point? read more

i love jamba but unfortunately the service at this location is bad. i placed an order for a smoothie with the self service kiosk, indicated that i had an allergy (so i needed an ingredient substitution) and after i submitted the order the employee behind the counter went "is it an ACTUAL allergy?" with an attitude. i thought that was rude and unnecessary to ask. would prefer not to come to this location again. read more

I use the App to preorder my Smoothies. I usually order from the Greens & Goodness menu. Today I ordered the Açaí smoothie with one substitution and 3 addon of pineapple and spirlina. Service was quick since it's prepaid & ready to pick up when I walk thru the door Ambiance: it's cool, casual, and colorful. Some seating with an outdoor patio seating. read more

Jamba - Açaí smoothie to go - Juice Bars & Smoothies Near Me - Visalia, California

This location needs new people every time I go it's never too busy and they still manage to mess up the food items every single time. There should be no reason the hot food isn't cold and the oatmeal is never cooked. The only person who make's everything good is the guy. All the girls are lazy and never have a smile on their face it's embarrassing. Fire all these people and get new employees read more

Inside was dirty and the outside was dirty too. Windows were filthy. And there was a homeless guy right outside the door smoking, so it smelled disgusting. read more

The drink we got was good. Service self serve we place our own order. I've and quiet. Besides the employee that was rude to us. If your going to close of an area make sure there's a sign that says this area is close, don't expect for me to knew is closed off when there's no sign and have the audacity to tell me is closed off for a reason... put up a sign and don't be rude to customers that don't know the area is closed off you did it to two of us customers... read more

The food is very fresh with a large variety of items to choose from. The service is very quick, I recommend using the app so you can easily earn rewards and your order will be ready quickly. The ambiance is very clean, colorful and fresh with upbeat music playing in the background. I recommend this place for all ages, and there is something for everyone. Also make sure you check out their bakery items, but get there early because they sell out fast! read more

Jamba - Front area - Juice Bars & Smoothies Near Me - Visalia, California

Love their smoothies and their acai bowls. Employees are always greeting me with a smile and giving my order as quickly as possible.

Delicious but please stay open later I need my late night smoothie. Please God i need my smoothies when I'm tired I need smoothies when I'm coming home from rehersal. PLEASE JAMBA. read more

Very upset today I wanted to pay with cash and I had to wait a long time to be helped. They got a new self pay card system. Just because there is a self pay, doesn't mean you shouldn't take orders and let cash customers wait. By the time you guys help them there is hub grub and many more orders going through the system. I think it would only be fair to have someone in the register when a customer comes in trying to pay with cash. I hope this changes for cash customers, thank you. read more

Alexis and Mari helped me with my order and they were very helpful! A few people came in and it got a little busy, but they had my smoothy done in a few minutes. The peanut butter mood is the best 10/10 read more

Incredible stench, and screwed up order the two times I've gotten a smoothie here in the past 5 years. First time, I ordered a drink, they forgot to put anything sweet in it. Couldn't drink it. Didn't go back for 5 years. Tried again this weekend, same awful rotten fruit stink, ordered a vanilla blue sky, hold the unsweetened almond milk please, and sure enough. All they put in it was almond milk, so not only did it taste terrible, but I got a nice nut allergy reaction from it. Never going here again. How is the health dpt cool with that disturbing stink permeating the whole restaurant? This place needs a deep clean, and people who can follow a recipe. read more

COVID-19 phase: Great, welcoming worker. He was masked! . I went in to get chips! Bought bbq pop chips and Beanfield's Pico De Gallo chips! Yum! Great service and chips! Highly recommended! read more

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Today I order in my app as usual . Systems were down do they had to read my order through my phone. How rude we're both employees today Carol & Joseph. Not only was my order wrong. They were extremely rude . I told them I paid extra for protein & 3 g energy & they didn't put it in my drink. I tried telling them but they both were bothered that I was even trying to talk read more

Very rude from the start. I walked into the store and was verbally attacked by a tall blonde wearing a cotton mask "SIR WE REQUIRE MASKS IN THIS STORE"! In line at the register there is a father wearing a mask, his wife wearing a mask as a chin strap and a little girl about 4 not wearing a mask. I went out to my truck to retrieve my N-95 mask and returned to place an order (granted if it wasn't for my employee I would have left). Cashier took my order with her cloth mask but wouldn't accept my cash? Credit or ATM cards only! So much for cash is king The tall blonde told me to step outside and she would bring me my drink While waiting outside I observed her bring multiple drinks out to customers pushing open the same door the regular customers use. In between each order she never washed her hands or wore a hair net while making each order. Cloth mask don't stop COVID-19 and never washing your hands between tasks is far more concerning than the fake rules for face coverings. I understand the minimum wage employees just doing what they are told and this store shows the lack of leadership Once I gave the drink to my employee she pointed out that there was a long hair stuck to the inside of the cup Do I go back and throw a fit or just never go again Well I chose the try out the edible arrangements store smoothies. 4 stars to Edible Arr read more

Jamba - Store front - Juice Bars & Smoothies Near Me - Visalia, California

Only one staff working here this morning. Took forever to get my ordered made when the person making the order has to stop and take orders for those coming in. Where is the manager? read more

Wad in line they helped the person in front of me then just left me in line for awhile

Wow this is my favorite one now!!! PB + Banana Protein with Soy!!!! The best ever!!!! read more

Jamba - PB + Banana protein w soy - Juice Bars & Smoothies Near Me - Visalia, California

This happened in Visalia California on Mooney. My sister and I went to buy 2 smoothies, there was 2 ahead of us. We didn't know we had to order online so we did. When I did, all orders were given to everyone else (even people who came after us) after 10 mins, my sister went into the location and she was told "oh we didn't know they were for you, you could've of been for another store" (there's a pizza place next to it with is closed and we weren't even on that side) so when my sister was in there, the employee kept laughing and giving smart remarks to her. Keep in mind, all the people that we served before us were Caucasians, we are Hispanics. When we asked for her name and store number, she lied and gave us different information. Thank Jamba Juice for showing us where you stand. My business might not be much but it hurts to see racism in a place where it's never happened. Update: It's been 5 days since this review, the "owner" has responded to most of the reviews. Latest "2 days ago" I have not received a phone call back from my complaint nor a response from here. Thank You Jamba Juice for showing your true colors. #Racist read more

Hadn't been there in a while. OMG what happened? The place was filthy. Floor obviously had not been cleaned in a long time. The area where they prepared orders was just as dirty. Counter had dirty measuring cup. We nearly left, but we already paid for the order!!! read more

It's safe to say that I'm addicted to Jamba. It's really grown on me. My fav drink is the strawberry energizer: strawberries, lemonade, lima nd orange sherbet, and energy boosts. YUM! I like how the menu is split into different categories: blended with a purpose (protein, immunity, etc.), low cal options, all-fruit drinks. And you can choose from a handful of "boosts" for free, like dailiy vitamin, flax & fiber, or antioxidants. "California flatbread" is code for a personal sized pizza. Tried the three cheese one today. Tasty! read more

Jamba - Juice Bars & Smoothies Near Me - Visalia, California

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I'm standing here and just watched two people get severed before my daughter who first. She ordered one medium sized smoothie, nothing complex about the order. The only difference is that I didn't tip for a $7 smoothie. the employees gave me a dirty look over not tipping, it was obvious. The entire surrounding area is poorly maintained as well. read more

I don't have Jamba very often but when I do, it's only at this location. The main reason is because of of the customers service. If Hanna answers the phone, it's a friendly sincerely pleasant person. I sometimes indecisive and she doesn't get frustrated at all. She even has jokes when I'm having a bad day. I call and if she answers I know I'm in good hands. A large chain needs employees that go the extra mile like Hanna. This 5 stars are for the employees. read more

Jamba - Juice Bars & Smoothies Near Me - Visalia, California

I don't come to Jamba Juice a lot but when I do I have to wait almost a half hour for my drink or bowl. The restaurant itself is dirty and smells so bad inside. In my opinion, the smell of poo hit my face when I walked in. It turned me off to even buying anything . I noticed the restaurant is so dirty and there's trash and food scraps everywhere. I'm wondering why because no one can even eat there! Come on guys be good workers and clean the place in between orders. The workers need to step it up a bit. It's disgusting. I won't be back read more

Jamba juices are delish. Breakfast and food options not so much. Staff are friendly, store is clean. Drink options are plentiful. read more

Jamba - Juice Bars & Smoothies Near Me - Visalia, California

Grandson went in this piss hole to order a smoothie, after watching several people walk in and place orders, and he was told he had to place his order online.... That will be the end of our $ to this place read more

Consistent and reliable! My drink is made right every time and always tastes as it should. I recently tried the Mango Medley Bowl, and am now addicted. It's delicious! read more

Jamba - Juice Bars & Smoothies Near Me - Visalia, California

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This location is absolutely terrible, the workers are extremely rude. We tried to ask a question and the employee kept walking away until I said "excuse me" for the fourth time and she whipped around, put her hand on her hip and said "WHAT?!" We told them the name for our order and she put it in the back to bring out almost 20 minutes after our order was expected to be ready and called the name on the order. Like why did she take it back if it was ready. We watched her grab a blender pitcher from the dirty dishes pile and used it to make our last smoothie after the other ones were already ready and sitting there for about 10 minutes. The drinks were not even filled up all the way and the ones that had to be sitting there waiting for the last one to be made are now completely melted. read more

Jamba - Juice Bars & Smoothies Near Me - Visalia, California

While I love treating myself to n açaí bowl or orange dream after work throughout the week the constant understaffing of my local Jamba Juice has me rethinking my new years resolution should instead be to start making my own smoothies at home more often than not when I walk in the store it is clear the few employees behind the counter struggle to keep up with the amount of consumers flocking in. They always go above and beyond and I make sure to let them know I do not mind the wait but it is so disheartening to see these poor workers running around like chickens without a head because the customers out number the employees and there just never seems to be enough help behind the counter. Do better by your workers, Jamba Juice! read more

Just left Jamba Juice where I had the pleasure of working with Michelle to kick off a fundraiser for my organization. For those with groups who do fundraising, Jamba has a fundraiser available where people can purchase a "buy one get one free" card from your organization for $10. It's a 50/50 split profit-wise, and people can use their cards up to 6 times, making them a great value for those who purchase them. The process was super easy (make sure you have a PO or credit card for them to hold for the value of the cards while you're selling them,) and Michelle was super nice and easy to work with. Hoping this fundraiser goes well for us. Even if it doesn't, I think it's a worthwhile one to explore for your group, especially since it's such an easy one to set up. read more

Awesome beverages. Buttttttttt, your customer service is HORRIBLE!!!!! No communication, team members walking around with no direction, this crew needs to be retrained and stop hoppin around like they don't know they're position or expectations of work. Or maybe even have a manager delegating who's doing what instead of stopping to wash every blender and stop the drinks from being made shouldn't someone be doing that to keep the process flowing and not stopping at all!?!? Lol they need help. read more

Not what I expected, I used there app and I called there program a controlled chaos. I have to wait an additional 25 minutes after I order my staff via Jamba Juice app. Well if you order wait at least 45 minutes. Good luck. read more

This a mediocre Jamba Juice location. My cashier, a college aged white girl with strawberry blond hair, was rude. She mumbled when talking and would get frustrated when she had to repeat herself and rolled her eyes at one point. I ordered a Orange Carrot Karma and it tasted like blended carrot juice. Very little orange juice taste. One the plus side, the smoothie was a nice consistency. A "meh" experience. read more

Honestly so very disappointed I love this place but today My girlfriend and I ordered 2 bowls waited in line for more then 20 minutes and once I had gotten them mine had a hair in it. Didn't mind at first (didn't take a bite yet) went back told a worker the manager nor the worker apologized for what had happen. Get back to my car and my girlfriend finds another one in hers. This is just disgusting wear hair nets it's that simple. read more

I get Wheatgrass and Oatmeal for pickup almost daily. The staff know me and are very friendly. Great service. I appreciate being able to get Wheatgrass juice locally. read more

I first had Jamba Juice way back when I was in 5th grade and it was at this particular location. I used to play on a website called Neopets and they had a limited edition "Tigerfruit Smoothie" that was available at all Jamba Juice locations. Because I was little and saw it on my all-time-favorite-website (at the time of course lol), I kept begging my mom to take me here. She finally did. Yes, Neooets introduced me to Jamba Juice, and I'm so happy it did haha. Jamba Juice is definitely the best location to go for a smoothie fix, and their menu is huge. Besides smoothies they also have delicious pastries, sandwiches, parfaits, flatbreads, and wraps. They also give you the option to make your smoothie go "light" (lower calories, lower sugar, etc). My personal favorites from here are the Strawberry Nirvana and the Caribbean Passion. This location has always had wonderful service and a friendly staff. No complaints from me! Definitely a great place to go, even a small 16 oz smoothie fills me up. (: read more

Had the best experience here! The lady with cool hair and sharp eyeliner helped me figure out what I wanted and also was prompt on informing people about wearing masks! Even with rude customers she kept her composure! What a star employee! read more