This location is primarily takeout, with no indoor seating. However, there are a few outdoor tables…read morewith umbrellas where you can enjoy your ice cream. I like ordering the sampler, which lets you choose four flavors. The samples are served in a clear square to-go container, so keep in mind that the flavors can melt and blend together fairly quickly on hot days. Our favorites were the taro and strawberry, both of which were delicious. There was plenty of parking, making it an easy stop. The service was average. The employee who helped us didn't seem very engaged, which was a bit disappointing. While I understand working in the heat can be challenging, a more welcoming and enthusiastic interaction would have made the experience even better. Overall, it's a convenient spot with a good variety of flavors, and I'd be happy to return to try more. Hopefully, next time we'll have a more engaging customer service experience.

Great ice cream, and friendly service! We tried a variety of flavors, and they were all delicious…read more The line was pretty long when we arrived, but it moved quickly. The weather was perfect to sit and enjoy it, which was nice.

This was my first time going in for a pickup order, and the staff was extremely friendly. I think I…read moremay have initially come off a little rude because I was confused about where to go for pickup, so I do think a little more signage would help. However, our ice cream was already ready to go when we arrived, the place was clean, and the service was great. The ice cream was absolutely delicious, we got exactly what we ordered, and they definitely didn't skimp on portions. We will definitely be back. Great job, Cold Stone Creamery!

Cold stone is addicting, you must like it, love it , or gotta have it. They have signature…read morecreations, other creations or you can create your own. Whatever you choose, you honestly can't go wrong. Ice cream is creamy, and whatever mix in you add, only elevates this dessert to another level. Be ready to indulge with both your eyes and taste buds!

A little pricey but worth it! Located in downtown Visalia, they're open late. This could easily…read morebe addicting.

Scoops has potential to be a great ice cream shop in the heart of downtown Visalia, but it falls…read moreshort in several regards. Over the summer, I've frequented scoops as the location and atmosphere are unique and fun. It is in a great spot, and has friendly staff behind the counter. Unfortunately, the ice cream itself is intensely unremarkable. Flavors at Scoops are either minimally flavored creamy milk or absolute hydrogen sugar bombs. There is no in between. I did enjoy one flavor, but I inquired the scooper if they made it in house but was disappointed to learn it was one of their imported flavors. Additionally, the dirty sodas are not so dirty. They are simply overpriced sodas. Moreover, the staff is helpful and prompt, but management fails to realize that a single scooper for a busy night sours the experience for all. Long lines and wait times are easy to build up especially when the more involved items are being ordered. A few times I've heard some people tell the scoopers that they know the owner, at which I've questioned the point. Odd. Speaking on owners, of the times I've visited Scoops I've seen them once. His contribution was yelling at his scoopers. It created an awkward environment and longer wait times. For being vocal and seemingly involved in their community, I expected the owners to be more involved and professional. Poor scoopers. Scoops has potential, yet the atmosphere and friendly staff are hindered by mediocre ice cream and incompetent upper management.

The service was great! The girls were very nice and ready to take our order. There was not a lot of…read morepeople, so the service was fast. The food tasted fresh and delicious! I would go there again! :)

Had a very bad experience Saturday July 25 at around 2 pm a lady with a very bad and rude attitude…read moredenied business to me and my autistic daughter. My autistic daughter asked for a small cup with 2 scoops of ice cream the lady taking our order said she couldn't do that at first I thought she missed understood so I went ahead and asked again I clearly told her I wanted a small cup with 2 scoops just a little bit of ice cream not full she just said a plain No! Then she continued to say that only the big cup which I responded no I want the small cup my daughter is autistic and she's obsessed with small cups small toys small everything for us mothers with special needs children people out there make it harder for us we always feel like we need to explain everything to rude people like this lady so I just said okay I don't want anything then she didn't even care about loosing a customer and just said oh well and left us unattended mean while I had to explain my daughter about how they couldn't do that she cried all the way home inconsolably asking why and why the whole ride home. It was a short lady probably mid 40's black hair. On our way home we stopped at Sabor Tucombo in Visalia and the lady was able to have that small cup with 2 scoops for my daughter. I will never buy again from this place and family and friends neither after hearing what they did to my baby girl.

Came by here to pick up a burger for my mom. She loves this place and their "old timey" burgers!…read moreThey were much better than In-N-Out -- I hate shoestring fries! These guys do it right!

I hadn't been here ever after living in Visalia for over 49 years. I got a cheeseburger, fries and…read morea shake with butterfinger. The shake, they call it something else, was really good. The burger was just okay nothing special. The girl at the drive through acted like she didn't want to be there. "Smile girl" you're selling ice cream! It's fun stuff.

Exactly what I was hoping for! Great taste no overwhelming cinnamon or sugar mixed just…read moreright!Toppings were also generous! Arrived quickly and warm via DoorDash such a great treat! You can definitely share with the amount given

Churros were so fresh! Wasn't a long wait after we ordered, which was amazing how fast the service…read morewas for fresh not frozen! The ice cream was a nice touch for a sweet treat! We got the churro bites with Nutella and lechera drizzle!

Still the best place for fresh and quality milk products. I don't buy milk or creamer anywhere…read moreelse. Very clean establishment and very friendly staff. I highly recommend this business.

On a recent road trip, my friend Denise and I made Rosa Brothers Milk Company a must-spot on the…read moredirt tour. I like milk and its by-products, especially ice cream so this place seemed like a natural place to visit. And, even though it was small, and even though it is not in anyone's map of California places to see before one dies, this place was a tourist attraction that I will remember till the day I can no longer enjoy milk and the mustache it leaves behind. When we arrived to the spot there was a sole attendant, his name was Anthony and he was endearing to the max. I explained to him an abridge story of our road trip and why we made it a spot to visit. He was like really, like he could not believe that this was an intentional stop on a multi hour road trip. I was like, in my mind, this is not a Thrifty ice cream run bro, this is like a milk experience, of course it is a spot on a road trip. What I did say was like--- you are wearing a uniform, (like one of those that (I Love) Lucy waited for in the 1950's), and there was a window into a factory with workers producing milk, and you have souvenirs, thus the joint is a stop to engage with, a stop to plan for, a stop that naturally fits in someone's road trip's tour. After I said a version of all of this, his smile and eyes became wide, like he really was understanding that his presence and this joint was not just a local milk joint but could be a pit stop that can go white with fame. My intention was to get a milkshake but Anthony explained that they did not sell any. I mean I accepted it quickly, but with some lament as a milkshake is my favorite ice-cream by-product, but I made due with what I could. First, I got a chocolate milk in a bottle. Anthony was kind enough to open it for me. I used to be a big fan of chocolate milk, cause it was a staple in the school's free lunch program and I always found it refreshing and sweet and cooling. Which makes me want to define the difference between refreshing and cooling in terms of taste. I guess refreshing makes one go ahhh like after taking a sip of cold cola, and something cooling makes someone feel the crisp of cold within the body, like eating a chilled lemon paleta/popsicle. And on this day, I drank a bottle of milk and found it to be a nostalgic snack down to the last sip. It is important to note that Denise noticed that they had flavors like Orange Blossom milk, and banana ice cream flavors. So this places dares enough to think outside the box or should I say milk carton? Anthony was also lovely enough to bring out samples of their packaged ice cream. I will be honest I cannot remember all the flavors I tried but I think there was cookie and cream. And the ice cream tasted rich, deep, and fresh, like it been churned recently for pure enjoyment. Like it was meant to be good first, then sold next. And thus at its core it was artisan, not mass produced. I guess that is why they explain their products to be "farm direct." Since I could not get a shake or a cone, I decided to get one of their ice cream sandwiches. I went with what I tasted and knew to be good---- the cookies and cream. This decision was also based on the cookies they used. I reviewed the picture but the cookie was not listed. I ate the sandwich outside in the car, and every bite was a morsel of smooth crunch and velvety ice cream. It was familiar and new, it was reason enough to want to visit the place again. In fact I tried too, on the way back from the road trip but it was closed on that day. Too bad, I have put it on my return spots, I found it to be that wonderful, but again milk, ice cream, and all that it stems from it, I am a fan of, so it makes sense for me. But until then, I got the sweatshirt I got from this place to remember it!

Amazing service! I was very disappointed coming from a place in Tulare where they denied business…read moreto my autistic daughter so I came to this place asking for a small cup with 2 scoops and they were able to make it for my baby girl. The owner is a very nice lady. This will be my favorite place now.

The warmer weather brought me in this weekend and I can say I've missed their drinks! Always fresh,…read morefriendly and clean, so good! Thank you again