This place is a great spot, great ambiance for sure. They're always nice and the drinks are made very well here.

Today was a terrible experience for Jess and I. Service was nice, the drive thru Broista was super nice and helpful, we even didn't have to wait in line that long for our drinks before they were brought out to us. That's when things went wrong. I wasted my birthday freebie on one of the most disgusting and disappointing drinks I've ever gotten from Dutch. I ordered a medium iced double torture with white chocolate sauce added and it tasted horrible! Shots were burnt, no vanilla, no white chocolate sauce, even the chocolate milk didn't stand a chance; just burnt coffee flavor! Jess ordered a custom black tea with coconut, peach and strawberry "extra sweet". they used green tea instead of black tea, didn't really add any flavoring and it too, tasted disgusting! I think it's the thing now a days where if you have a group of young 20 somethings working, they don't know how to read tags and they don't make the product like they would if it was made for a friend. Cause if you're giving your friends and co workers the drink quality you gave us, I can see why nobody wants to come back. Absolutely terrible drinks! Just do better y'all! The service is on point, but with quality like that, I'm surprised the line was as long as it was. read more

I had the best customer service from a female with long dark straight brown hair. She was working the window. She helped me with my order and I complimented her makeup I wish I got her name. It was today this afternoon a little after 4pm. Just want to say thank you for your kindness and service! You are an amazing barista! Got my order perfect too thank you! I ordered a small golden eagle and aftershock redbull blended extra thick with soft parfait style and strawberry boba read more

This is the BEST business! I go there often in my way to Tulare for work. Not only are they super quick, but they also support our school. They are professional and efficient! Best Dutch Bros in the Valley! read more

Amazing service from this dutch bros my favorite one in visalia everybody is always so sweet and happy to be working shoutout to my favorite barista kylee shes the sweetest and always makes my day better by just seeing her smile. shes always giving amazing recommendations and making the best drinks when I wanna try something. read more

This place really sucks at controlling their lines. It says pick the shortest line. We were told they had to bounce back and fourth even though others were there first. Then the vist we did what we were told and only the person only handled one side and had 7 cars fo before she helped the other side. This really pisses people off. read more

Today I went to get an energy drink at the walk up window.. I was met by Elizabeth to take my order I used my app but, was short by a dollar and I was going to use my bank card to pay the rest but, she told me " don't worry about it and that it was covered no need to use the card for 1.00. She was so sweet and I felt so bad :( but, she reassured me it was fine and to have a nice day .. thank you Elizabeth for being so kind .. read more

Love the new drinks for the season but I was not a fan of this particular location only because both times I went my drinks tasted watered down. In other locations, drinks are perfect in ratio. The line is always long here which makes sense since it's off the freeway and it's near the police station. Customer service is good and the staff is fun. read more

Wow!!! I'm not even sure what to say, other than this Dutch is usually very kind and super nice. However, I went through the drive-thru a couple days ago and met a girl named Felicia who was taking my order. Well this s where the "WOW" came in to play.... Her kindness and amazing customer service was over the top incredible and I could not have been more impressed. I mentioned something to her manager about how appreciative I was of her service and he was just as nice and humble. You guys.... This Dutch truly amazed me!!! read more

I am loving the Dutch Bros Coffee locations sprouting up around the area. I have tried almost all of them and I have to say that they have it down. The drinks are consistent in all locations. I tried the location on Akers following an appointment in the area and they did not disappoint. My Salted Caramel Chai was delicious and just the right temperature. I tried the Pumpkin Soft-top which added an entirely different level of flavor to the chai. The service received at Dutch Bros is also consistent. Their staff reminds me of In-N-Out, young, friendly and helpful. DBC locations are mainly drive-thru, but there are walkup windows and outdoor seating only. There are two drive-thru lanes which merge into one so it's important that you pay attention to where you fall in line. read more

Dutch Bros. is an addiction there drinks are so good but the customer service is exceptional- so friendly and they know my order as soon as I pull up - It is the one place I get the kindest baristas who are exceedingly fast but your drink is always amazing...it never disappoints! One of my favorite locations! I will drive across town knowing my wait time is faster than other locations. Best Coffee and Better Barista! Starbucks days are over with the free drink on the app. at Dutch Bros. Thank You! I love when the staff leave positive messages on my cup...makes my day! read more

Surprisingly good - loved the smooth non-bitter coffee. They have a ton of drink options - give them a try!

This Dutch bros always takes a year. I was extremely satisfied in the beginning but it seems to have gone a bit downhill. The staff stays inside until there is an enormous line and then they try to play catch up. The staff inside talks entirely too much and ends up slacking on their drinks. I think I'll stick to my Dutch off Demaree. read more

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I've been to many Dutch locations around California and this is the best one. The employees don't do the forced conversions, the drive thru is easy to get in and out of, they always get your order correct, and the drinks are always consistent. If you aren't familiar with Dutch Bros, they aren't a top of the line coffee shop. They're on par with Starbucks but with a lot more variety in drinks, but not in snacks and pastries. They only have muffin tops. Yes, you read that correctly, only the tops of muffins. As far as fast food level coffee/drinks go, this place earns its five stars. read more

Dutch Bros Coffee - Blended Cabana Rebel with Soft Top - Coffee & Tea Near Me - Visalia, California

Service this morning was great. An employee came up to the car while I was waiting in the drive thru line and got my order. Another employee then walked out to give me my drink, all within a few minutes. Much appreciated when in a rush to get to work! The coffee itself wasn't really my taste but nothing wrong with the drink, just super creamy which is what they are known for. read more

Spent 15 mins in line while this employee was chatting with this car for no reason. Worst customer service. read more

These people don't listen to their customers they don't take an order properly and give you your coffee not how you want it. Worst customer service I've ever experienced. I will never go back. read more

Well, this is about the 5th time I've been to this location, and the second time I've gotten an energy drink. I leave tons of 5 star reviews, but it's because I've honestly had a 5 star experience. Not once have I been disappointed, rather surprised each time. I never get the same thing twice, each different experience has honestly been an extremely pleasant one. Today was the Aftershock. Strawberry, raspberry, blackberry and lime. Complimented with a soft top, guys, if you ever get a blue rebel energy drink from Dutch bros, don't do yourself a disservice by not getting the soft top, literally the cream on top lol. (Icing on top whatever). Anyway y'all, I'm about to start this day, and with a bit of a boost thanks to this delicious combination of flavors and energy, provided by the AKERS Dutch bros. See y'all tomorrow morning lol, thanks Dutch. read more

Dutch Bros Coffee - Aftershock, legit shocked my life. - Coffee & Tea Near Me - Visalia, California

Way better drive thru line than Mooney. This DB is a little closer to home anyway so it's a little more convenient. I do appreciate that I have NOT been asked if I want to leave an extra tip on top of the auto-tip already given from my app. If that begging doesn't creep back then I'll continue to use DB on Akers read more

Here's my mixed review. 1. If you like the taste of burnt coffee, Dutch Bros is for you. I don't say that to be negative. I actually like the flavor, but it's not for everyone. Just a heads up. 2. This may be an unpopular opinion, but please stop talking to me at the window. I have yet to meet anyone who likes being chatted up by a 19 year old at 6:30 in the morning. A quick "how are you", "how's your day going", or simply "we're getting that ready for you" is plenty. I'm not antisocial (most of the time), but damn they are over the top. It's so uncomfortable, I just don't go to Dutch anymore. I like my broista like I like my coffee, a touch bitter. read more

A little excessive on the ice. I could barely get my straw in the cup! What a rip off. read more

Dutch Bros Coffee - Medium cold brew with a splash of heavy cream. Can I get coffee with my ice please? - Coffee & Tea Near Me - Visalia, California

Been going here since they opened and so far; they been great. What I love about this place is that they do their best to make your experience pleasant and fun when you visit. The location they pick is okay. It can be a bit of a pain to get to but I ain't complaining since it isn't that far from my home. There's a variety of drinks you can pick from and most of the workers are pretty knowledgeable on their menu. From what I seen so far, inside and outside the store is pretty clean. Music is always playing, the workers are friendly, and the drinks I had with them has been good. For the price of their drinks though is a bit expensive. Compare to Starbucks, this business is a few dollars more. For example, a large frappuccino is $4.95 (Starbucks) while a large freeze is $7.25 (Dutch Bros) so it's pricy but worth the money considering how big and delicious their drinks are. To everyone complaining about the wait time and getting skipped, what do you expect? Not only they are getting orders in person, they are also taking orders online. And depending what time you arrive, you should be aware of the chaos the workers have to endure. Mistakes will be made and I don't blame them for taking short-cuts to make your drink(s) faster when you keep bugging them about it. If you dislike the wait time so much, go elsewhere or check google times to see how busy they are. I've been going to them before and after rush hour and never had a problem with my drinks. And when they do make a mistake or the drink isn't what I expect, they remake it/make another as long your not being a prick. And yes, some of these workers are indeed high schoolers so I don't see the big deal is. They are doing their best and are learning how to do things and so far; they're doing great! read more

I really like Dutch Bros, but this location is pretty bad. Difficult to get in and out of. The people are nice. The line was long.... Took about 15 minutes to get through the line. Overall, great place. read more

Joseph was an amazing broista. My father died recently and he completely brightened our day and made my hole weak.the drinks were amazing as always read more

Dutch Bros Coffee - Joseph was an amazing broista and brightened our day. My father just died and he completely made me forget about the mourning of his death. - Coffee & Tea Near Me - Visalia, California

The drive thru set up here is horrible at night, they need to close one lane off so that you don't get cars cutting infront of each other to get to the window first. When cars do start backing up you will get an employee outside to take your order, which unfortunately helped 0 being that they sat and chatted up the car in front of me until it was their turn to drive up to the window! Other than that the employees are generally helpful and nice. Drinks are inconsistent, one day they will be great another subpar. Also, stay away from the Mangonada it tasted like peach not at all like mango. They top it with a little strawberry puree, not chamoy like a true mangonada, and sprinkle about 1/8 tsp of tajin on top. Please Dutch Bros if you're going to try and replicate a drink at the very least invest in one of the main ingredients, chamoy is a must! read more

Best shop in Visalia!! Prime location, quick service, and the staff is super friendly!! Macie is the best!! My drinks always come out tasting so good!! Highly recommend!! read more

I'm a few days late but I stopped by the other day & I just loooove how the employees here are the sweetest! I love how employees at the window are always ready to greet you as well as whoever is taking your order but I have to shoutout someone here! Miss Ella girl took my order and was soo nice & helpful. We talked about everything while I waited for my order & I felt like I just knew her for years! I love this location of Dutch bros! read more

Listen customer service 5 stars! All the folks that work here are super friendly, helpful, and fast. No complaints there. They're all wonderful. The coffee, it's average. They don't offer many flavors. Basically repeat flavors in hot, iced, and blended form. Boring, I fell asleep just typing this. I prefer other coffee shops but Yelp they go me, they offered me a coupon and I came.. lol. Dang it- if only I didn't enjoy saving so much.. lol. read more

Hopefully you choose correctly, otherwise upwards to 3-4 cars will get their order before you if you choose wrong. Just spent 15 minutes to get a less than average cup of coffee. read more

This is your place if you like paying a 25% tip for the girl clicking on an iPad for an overpriced, super sugary drink.

I've visited twice, both times drinks were not great. First time, service was good, long wait. Second, walked up, waited 30 mins for 2 iced drinks. Everyone got theirs before I did and mine was sitting on the inside counter. It was difficult to get their attention and when I told them it was sitting and now melted they ignored it moved on to the next customer. No apologies, nothing. Not going there again. There is a difference between making a genuine mistake and taking ownership of the issue in order to make it right for the customer than just playing it off and ignoring the customer like there is no issue. Watered down drinks went in the trash. read more

I love Dutch bros for their different drinks and for their employees. There are so many options for both coffee and non coffee drinkers alike. The location off Akers has always had amazing customer service and every employee I've come into contact with have had a great disposition and make you feel welcomed. Even when I have a bad day, I know going to Dutch will make it better even in the smallest way. Sometimes the line does get a bit long but what do you expect? It's Dutch bros. Waiting extra time in the drive thru isn't always gonna happen but if you don't wanna wait in it they do have an interior which I love. Highly recommend this Dutch over other ones read more

I'm literally still in line for my drink, but I have to give a huge shout out to Haley who took my order . She was so patient and helpful! it's super hot outside,and her energy was so upbeat and contagious. Thank you for letting me know the flavor I like is Toasted Mello! read more

On June 28th around 0830, I was going to get my free birthday drink. Not only I was disappointed of not getting a "Happy Birthday" but that young lady that took my ordered, was seen mocking a barista that has a stutter. She continued to do so after she saw me witnessing it. She was lucky another employee gave me my drink or I would have given her my two cents. So disappointed and so in disgust. She doesn't need to be there. There should be a zero tolerance for bullying. And as for the barista, I feel so bad for him. He deserves to work in a comfortable environment not somewhere hostile. Please speak up. read more

Drive through service that is pretty fast, a large selection of drink. I would recommend this place is you like a lot of different ingredients in your coffee. Staff is very friendly. read more

I waited more than 20mins in line and when I got to the window, they haven't made my drink yet. The one who was suppose to make my drink was chatting with another barista and forgot about my drink. The other barista ended up making my drink but she did not make it right. read more

If there is no line it is great but go on a Sunday and get stuck in the parking lot. Worker comes in to direct traffic and let's about 10 cars coming in off the street cut in front of another 10-15 who were stuck in the parking lot wait. Only thing is he can say is sorry. Nah your drinks aren't that good to deal with that kind of organization and lack of customer support. read more

I ordered the new white chocolate lavender cold brew coffee with no ice and I received this. I believe there were to have been more cream? Correct me if I'm wrong. There is also white specks floating around, it tastes very bland. I'm pretty disappointed, I definitely had higher standards for this place. Unless mine was just a fluke. I'm sure this place is good but my order was definitely not it. read more

Definitely needs coordination, there are three separate workers taking orders and going up to cars without knowing if they have already ordered. It makes them look like they don't know what they are doing... also watched them bring three drinks out to a car without a cup holder and wasn't properly carrying them. Work on the cleanliness. read more

This is the second Dutch Bros to open in Visalia and I'm so stoked! I visited this one to see if the positive experiences I've had with Dutch Bros is "chain-wide" so to speak, and so far the standards remain high. I visited on opening day, which was a special event because everyone got a free small coffee. The employees are so fun and friendly and do everything they can to make sure you have a fantastic day. Whenever I have an above and beyond experience somewhere, I always ask for the names of the employees who made my time. My favorite "broista" (as they're dubbed) is Sarah by far, who is so kind, engaging, and helpful! Also Justin is really sweet and bubbly and always makes me laugh when I'm in the drive-thru! As for the coffee, every time I go, I get something different. Sometimes it's what a broista recommends, and sometimes it's just something that catches my eye. The golden eagles are very delicious if you're a fan of coffee that's on the sweeter side. One of my favorites is a classic dirty iced chai. If you're on the verge of death, a 911 has like a million shots of espresso (i think eight, no joke) If you get a chance, definitely stop by! I have no doubt you'll have a wonderful experience :) read more