The flow and set up of this Jamba Juice makes no sense. It used to be that there was one counter to…read moreorder and one for pickup. If you ordered at the counter, you would wait in the seating area until your name was called, but if you had a mobile order, you would proceed to the pickup counter and give them your name. This is not how it works anymore. They don't have anyone manning the order counter, it is only a kiosk to order, and if a customer has trouble ordering there is no one to help them. Additionally, no one is manning the pickup counter either. If you walk up to tell them you had a pickup order, no one addresses you. Today there was a line to the door of people waiting to be acknowledged to give them the name of their online, app, or DoorDash order. Today I ordered a mango sunshine smoothie bowl through the app. I placed my order at 11:58am, and the app said it would be ready by 12:08pm. When I arrived at about 12:17pm, I got in line to ask for my pickup order. None of us standing in line were acknowledged at all, and when I finally asked about my order 10 minutes later, I was told they were still working on it. Meanwhile people who had ordered in store after I arrived were getting their orders before me. They are clearly short-staffed because only two people were working in the middle of the day during the lunch rush, and the division of responsibilities and the flow of making orders and addressing customers seems highly inefficient. I have been here a few times in the past week when this has been an issue, but today was the most egregious. While sitting and waiting, more people came in to order, and they warned them that with people waiting it would be a 10-15 minute wait, which made me want to laugh since I had been sitting there for almost 30 minutes at that point. I also watched the base for my smoothie bowl sit on the counter for about 10 minutes before they finally put the fruit topping on it. I finally received my smoothie bowl at 12:48, 50 minutes after I had placed the order, 40 minutes after it said the order would be ready, and 30 minutes after I actually arrived to the store to pick it up. Finally, the music they were trying to play overhead just kept skipping and disconnecting so it was pretty annoying. This location really needs to staff better and to fix their process flow. Add to this that the smoothies are way overpriced anyway, I question whether I'll be back anytime soon.

As a regular customer of this Jamba Juice location, I am disappointed with the management and…read moreoverall condition of the store. On multiple visits, I have noticed cleanliness issues throughout the facility, and it often does not appear to be maintained to the standards customers expect. I have also witnessed the manager, Maria, speaking harshly and yelling at employees and customers, which creates an uncomfortable atmosphere. When I approached her regarding an issue with my drink, she was dismissive and did not handle the situation professionally. In addition to the cleanliness concerns, I have noticed what appears to be a lack of required workplace postings. Based on what I have observed, I believe the company should review whether the store is complying with all applicable workplace health and safety OSHA requirements. The overall condition of the facility raises concerns about whether proper standards are being followed. As someone who visits this location regularly, it is disappointing to see the decline in professionalism and store conditions. I hope the company investigates these concerns and takes appropriate action to improve the experience for both customers and employees.

I live in OC, and was happy to see a Sharetea while out in Visalia. Sharetea is one of my favorite…read morespots. The tea is yummy and the prices are great. The ambiance was adorable. The service was also wonderful.

Had to bring the kids for a boba. Made just the way we like it. Sweetness, ice level and more…read moreoptions than just boba. Very spacious and clean. Friendly staff and back drop for your photos

The food is amazingly good and the waters are flippin delicious!!!! I bought elote with Cheetos and…read moreit was not a disappointment, it was what I imagined(: The food is good however the prices are up there as well. Place is quick and fast but the server I got was rude af. She needs to take a class for customer service ‍

Fruits and drinks and delicious but customer service sucks. & they ran out of a popular drink at…read more4pm on a sunday and wont be making more..wow great business ethics

Got the aloha mix combo with beef, katsu chicken, and kalbi. The beef and kalbi were seasoned just…read moreright, unlike other Hawaiian bbq places that over-season everything. The crunch on the katsu was so satisfying. Service is friendly and the store front vibe itself is welcoming to eat in and take out! Also got the shaved ice; I would skip the shaved ice completely next time

If you want a taste of something close to Hawaii, I definitely recommend Aloha! We eat here every…read moretime we're in town, which u for I soy isn't often enough. But, if we're not hungry, we at least stop in for the smoothies with boba! The food is always so tasty and the Mac salad is amazing! We're always greeted with a friendly Aloha when we arrive and leave.

The warmer weather brought me in this weekend and I can say I've missed their drinks! Always fresh,…read morefriendly and clean, so good! Thank you again

The lady in front is very rude, acting like she's doing you a favor! She slaps everything into the…read moretostilocos and didn't even add the candy or more than three peanuts! The fruit isn't even chopped, and there's no mango either.

I was pleasantly surprised to find a Teaspoon location in Visalia! I'm from the Bay Area, so I'm…read morevery familiar with Teaspoon, but it's honestly been a while since I've had it. It was such a nice little surprise to see one here. I was debating between the Vietnamese coffee and the Creamy Jasmine drink, but since this was just a small evening treat, I didn't want something as strong as Vietnamese coffee. I ended up ordering the Jasmine milk tea. I made the mistake of choosing regular ice and regular sweetness. After my first sip, I was surprised at how sweet it was -- I don't remember Teaspoon drinks being quite this sweet before. If I could redo my order, I would definitely go with 25% sweetness. I actually ended up diluting my drink with a bit of water to balance it out. That said, the boba itself was great -- perfectly chewy and fresh. The shop was also very clean, nicely laid out, and had plenty of tables to sit and relax. There was also plenty of parking outside, which is always a plus. All in all, Just be mindful of the sweetness level when you order!

This place was a favorite of mine until the service turned to absolute crap today. I paid a hefty…read morefee to have my order delivered & that's understandable. But I purchased 2 extra orders of biscuits & didn't even receive the complementary ones. I called the restaurant & gave them a chance to remedy the fact that they stole my money on food I didn't get. They told me to come in. Wtf?!? I paid $8 to have this delivered & I paid for extra. Also, I was transferred to the person who prepped my order & dude said he didn't know I ordered the extra biscuits. I'm not in the business of giving my money away. Don't go here. They will steal your money. Here's the proof of my order you jerk.

The workers were nice and they were working hard trying to keep up with the long line. The snow…read morecones were okay. I love that they had natural flavors. The snow cones were above basic but nothing out of this world

Food was great! They had tons of ice cream flavors. They had a huge menu with tons of different…read morevarieties. The boss was nice and helpful. The store was very colorful and has a cute little vibe. Will be back :)