They always get my drink right. I mean its an easy drink nothing but a fresh OJ with two scoops of ICE. The service is great and they were friendly. The minus one star however is the bathroom handle is hard to unlock, you have to really mess with it to open the bathroom door. read more

The most friendly people ever ;) very nice. Highly recommend the fresh squeeze juices they are yummie as well the wheat grass shot mmm good for health ;) read more

Stopped for peach pleasure. It was quick to order and it was even quicker for me to get my smoothie. Staff were very friendly. read more

Jamba - Juice Bars & Smoothies Near Me - Hayward, California

I took my kids to get Jamba juice today. Ordered 3 drinks, 2 mega mango and 1 mango a gogo. Threw away in the trash after few sips. Its disgusting. Why do you let new employees make drinks when they're just newly hire and doesnt know what to put in it??? Manager is teaching the new employee all yelling but theyre just laughing! My son used to love mango a gogo but this time it doesnt even taste like mango. It taste like 5% peach and all water ! Mega mango taste like crap. Used to love jamba juice but this time its Awful! Wasted 16$ ... trash! read more

I gave a 3 because the young lady that didn't take our order was nicer than the one that took my order! She messed up my order! She talked to me as if I was stupid! She was not enthusiastic taking my order! read more

Staff was very attentive but I came in today and ordered freshly squeezed juice that had a terrible consistency. The juices are at a premium price and this place did not deliver a premium product. Either the ingredients should have been put through a juicer or blended more properly. The product I received had the consistency of slushy sawdust which was very different from other Jamba Juice stores I've been to. read more

Jamba - "Freshly squeezed juice" was put through the blender and had the consistency of slushy sawdust. - Juice Bars & Smoothies Near Me - Hayward, California

Besides having bubbly cashiers, the manager Courtney is awesome!! I had a conflict with a purchase I had made there and instead of ignoring the incident, she was so attentive and took initiative to resolve the conflict. Not many managers do that and I greatly appreciate the tremendous effort. She also had a very amiable, cheerful personality to match. We need more managers like her. Quality customer service and management!! Thanks so much :) read more

Worst customer service EVER experienced with Jamba Juice I would HIGHLY suggest going to a different Jamba than this one on Hesperian. It was my first time coming to this specific location but I am a loyal customer to Jamba. Being a loyal customer of course I purchased a Jamba cup. If you bring in your cup with you each time you purchase you get a discount. So I order my normal drink which I know the pricing to the T because that's all I order. Peach pleasure no ice & extra peaches. I'm normally not charged for the extra peaches because I am requesting NO ice which is a key ingredient in most Jamba's smoothies. (You will be surprised how hard it is sometimes for my drink to be made correctly with no ice) I order and notice the cashier Phillip B, according to my receipt, tried charging me for extra peaches and not giving me my discounted price for bringing in my Jamba cup. I thought this would be a relief for myself and my little 1yr who I was holding the entire transaction. I was WRONG! The cashier fixes the extra charges as I remind him of my cup that I brought as well as letting him know I'm normally not charged for the extra peaches since I normally ask for no ice. He makes the adjustment. Please keep in mind I still am holding my child in one arm. I try to hand him my cup and he rejects it saying I need to take the top off. (1. Sign of poor customer service) I set the cup on the counter WITH the top because I do believe that is his job and I was holding my child in my arms when he has two free hands. Plus at all my experiences at other locations I've never had them reject taking my cup because the top isn't off they normally do that themselves and sometimes will even ask if my cup needs to be washed or rinsed before use. The entire time I'm watching my drink be made to ensure no ice is added. I notice one smoothie maker with long blonde hair take someone's smoothie out of view behind a wall and return moments later. I still am watching my drink being made and what appears the lady with long blonde hair accidentally add ice so dishes it out and adds more peaches. Upon completion of my smoothie she places it on the counter with the top not correctly screwed on. I let her know my top isn't on and ask if she can screw it on completely so I don't spill any. Her response was the WORSE! She told me I will need to do that myself...again keep in mind I still am holding my baby in one arm. At this point I'm beyond irritated and voiced my opinion how I purchased this cup with Jamba and the least you can do is put my top on correctly as you would any customer who comes in with or without a Jamba cup. That is when Phillip the cashier chimes in saying it's a sanitation policy which is a complete LIE as I watched him go from handling money to making the person behind me smoothie without washing hi hands. (Wrong person to try mentioning to me any sanitation) Out of all the Jamba locations I have been to I have never had them 1. Try denying my cup if the top wasn't off which was bogus but somehow me putting my cup on the counter with the lid they figured out how to take it off and proceed 2. Being told they can't screw on my lid completely for sanitation reasons. The customer service was HORRIBLE and I expressed that especially if you see I am holding a child in one arm and making all these requests that are part of their job was beyond me. What was even more interesting was the lady behind me was complaining to her son why she didn't like this particular location and then I very well experience myself why she made that statement. I will never step foot back in this location and wouldn't recommend anyone who appreciates good customer service and to be treated fairly to go here! I'm not sure if my race played a part but I do know I witnessed the other customers treated with better customer service and didn't have to ask for their lids to be properly on their drinks when they were given their drink. Definitely need some customer service training and apparently proper sanitation policies enforced...you can touch money and touch food without washing your hands but screwing my lid on my cup is a sanitary policy?! Crazy! read more

I expect all Jamba Juice's to provide the same experience and product no matter what location I'm at but this one was pretty disappointing.. On the day that I visited there were 3 high school aged females working and they were goofing around the entire time, jumping on each others' backs, looking at things on the internet on their phone, and having conversations that the customer probably doesn't need to hear.. My drink was overflowing after they poured it out and the young lady proceeded to place a cap on it which meant it would spill all over, and it did! She didn't bother to fix that and instead stood there while she watched me wipe my own cup and get a new top for it.. When I told another associate that they filled it way too much her response was "oh wow, I've never had a customer complain that we gave them too much".. I thought her response was highly inappropriate and she should have tried to resolve the issue rather than throw in her personal comments about it.. It's safe to say that I won't be returning to this location ever again! read more

Employees at this Jamba Juice could stand to take a course in customer service including the manager Bailey who was there at the time. They're slow and lack proficient customer service skills. My wrap was cold halfway through so they took my half eaten wrap (used the tongs use to put all food in the oven without cleaning them after) and rewarmed the wrap. Which was unsanitary as I had already eaten off of the wrap. It made me wonder what other persons germs were on the tongs I won't be back to this location. read more

This is always a hit and miss for me. Sometimes the workers are nice and friendly and the store is clean. Then other times the store is dirty and the workers are grouches. read more

Jamba Juice Smoothies are the best! I cannot remember ever having a bad experience at any of their stores no matter the location. This one in Hayward is the closest to my home. I love their enlightened smoothies as I can enjoy all the flavor and healh benefits without the added calories, but my family still enjoys the other smoothie flavors. The service is great, the servings are plentiful and just what you need on a hot day. Think I'll head over there now, my mouth is watering for a Mango Mantra :) read more

I stopped by this fairly new Jamba Juice yesterday after having gone to the gym. Hard to believe that I was once taken to that location to watch Snow White soooo many years ago when I was just a tot & the new shopping center was still Festival Cinema....well back to the present. I ordered a Strawberry Whirl. It definitely tasted fresh....perhaps too fresh. I stopped by my grandma's house afterwards & I confess that I added a bit of sugar into that Strawberry Whirl. Okay, okay, a lot of sugar!! read more

This Jamba Juice made me the best Strawberry Surf Rider I've ever had.

Im very impressed with the customer service here!! The person who rang me up was so enthusiastic and you can tell she enjoys working there. I believe her name was Agena. She made the experience 10/10 and my smoothie was super yummy. will definitely be coming back to this location read more

My drink was hand delivered to where I was sitting, even knew my name. Im assuming because I paid via credit card. Loved the service!

Crew member at cash register was not very friendly but the one making them was very cheerful!

I dont understand how hard it is to follow the recipe. My acai bowl was so watery all my fruit and granola sunken inside the soup. Spent 8 dollars on a cold soup. Im on lunch so i dont have time to ask for another one. When i ask for more granola they said 79 or 89 cents extra. Where is it at in the first place. Look at my soup? If u made it wrong put some same granola in it. Hello! read more

I love Acai Superchargers - which is now the Acai Antioxidant thingy... Before I hit the gym, I bought a small one at this newer location near Target. The layout is small and was a bit different than normal Jamba Juice locations I've been to. You order on the right side and pick up on the left. Not a big deal to anyone else but for us loyal customers, you'll be a bit thrown off. I ordered a small one and the guy made too much that it couldn't fit into the cup so he was going to dump some of it out!!! NOOO!!!! I said, no, it's OK, I'll drink it. Was he mad?!? Don't waste the Jamba! Great service and friendly. Jamba Juice locations are always clean. Love Jamba Juice! Yes, and I agree with Myrel, Jamba Juices are always consistent. Well, I've had one or two that wasn't exactly right, but whatever... read more

Like that they use the earth-friendly paper cups not styrofoam. No whirl-ins yogurt at this location.

They've slightly redone their look, and I noticed a juicing menu, which was new. The service was good. The people were nice.

I like this branch. It's so clean and the staff are friendly. They don't really rush things unlike other Jamba Juice branches so my smoothies taste so good. read more

They get 2 stars cause it was good tasting but they are HELLA slow. I've been waiting for 10 mins for my drink and counting. They need to hire more then 2 people. Id reather dirve futher ti Union City cause theyor faster in service. read more

I really wanted a smoothie, my husband and I drove to this location after heaving dinner nearby and as we parked I realized they were closing. My husband went to check the time and signed to me that they were closing (it was like 3 minutes until close). The young woman, Courtney (I hope I'm spelling it right) was about to clear a trash bin and opened the door and told him to "come on in" with a smile. My husband singed me to go in and I quickly went inside. She was smiling and asked us what we would like to order. She did not make a bad face or give any attitude. She did not even rush us (my husband was unsure of what he wanted) She was really nice and made our drinks (which came out perfect). I was really impressed because I didn't expect them to open the door for us with just minutes to leave. I really really loved how she gave us excellent service. Thanks so much Courtney! read more

Slowest Jamba Juice ever, waited 20 minutes or my drink, and was only person here at the time.

Always get GREAT service. Everyone here is nice and respectable. I've never had a problem with any of my drinks or food choices. I love that they offer 'sandwich' wraps now. read more

I'm a fan of the Jamba Juice smoothies, but this place has THE worst customer service. They always have young, RUDE workers. So, I avoid it. This has been my experience with many Jamba Juice locations. Just because they are young and don't get paid much is no excuse for them to treat their customers like crap. Especially, if your job is in "customer service". read more

I've always had good experiences with the workers here. I tell them I have an allergy to strawberries and they are extra careful with my drink ingredients because of that. Much appreciated. read more

Why doesn't this place have a better rating? Can't be that hard to satisfy people. Long story short my orders have always been on point. If you frequent Jamba Juice enough, you might want to sign up for their rewards program - doesn't take much to start earning discounts. read more

I like this Jamba Juice location. The workers are always really nice and service is fast. It has never been packed all the times I went there. Due to this, parking is easy to find too. I like the all-fruit smoothies. read more

Twice I've had to either ask them to remake a drink or just leave with a watery tasting beverage. This last time, as in the last time I'm going to this location, all three drinks tasted watered down and had huge amounts of foam. The bar is set low for this morning crew and no care for consistency or quality. Irking for Jamba, better head to another location. read more

They always close earlier than advertised. So annoying. This isn't the first time this happens unfortunately.

To me this is the best Jamba in the SL/Hayward area. Specifically come to this one every time I'm craving their delicious waffles and a drink off the secret menu. They usually make their smoothies thick and with flavor. read more

As I said before the one thing I like about Jamba Juice is their Matcha Green Tea Blast. I'm sure the others are great as well. They are sure the ticket on a hot day. But what blew me away today was the extra over-the-top customer service I received from Carly! Maybe I came in at a good time and after a brief conversation, I tried a another drink she recommended, yes it was good, , but in the end, I wanted the Matcha Green Tea Blast, (you can't say I didn't give it a try)... Carly was always positive through the customer service experience, and for that service, 5 stars are completely justified read more

The staff here is so friendly! They totally turned my day around with their upbeat attitudes and warm smiles. Sweetest people ever!

Boooo. I haven't been to Jamba in a while and never realized the prices went up so much! Anyways, so I walk in and there's no other customers and the server had a real bad attitude. The guy making the drinks seemed so whatever, taking his time and whatnot. At one point, we saw him drop something on the counter and scoop it up and put it back in the blender. How clean are those counters? read more

This chain location pretty much pumps out a similar product like the others. Although I gave it a few stars less because of cleanliness and maintenance. It needed some tidying up. Saw a few cleaning concerns on floor and counters. Beyond that the products are typical from any other Jamba J. I love the surf rider with no banana. Great hot summer drink. read more

I always get the strawberries wild. No complains here! Delicious as all the rest of the Jamba locations!

Placed a mobile order, walked in, was waiting & ready and walked out within 60 seconds. Staff was very friendly and nice. 5 stars service, quality, environment , 5 star workers love mobile ordering ... See ya again read more

I love Jamba Juice!!! Not only are the drinks delicious, but the employees at this location are fast and very friendly. You get greeted immediately coming in the door and they are always helpful and patient even when trying to decide at the last minute. Tatiana, Jun and Manager Courtney have excellent customer service skills!!!! read more