Broke the law in selling me a car, dealer gave me the price, went home looked up the car on the…read moreCarFax site, same car was for sale on the CarFax site by the same dealer, listed price on CarFax site was $ 3,300.00 less than the dealer managers price. Dealer refused to sell me the car for price listed on CarFax by the same dealer. Per the internet that is illegal, internet states if an item is for sale with two prices, they must sell it for the lower price. They now refuse to take my calls to discuss the situation. Beware !!

Great place to purchase a vehicle, lot of newer vehicles with low mileage here. Well serviced…read morevehicles. Friendly staff.

CAUTION: Be very…read morecareful if you deal with Mira Auto Sales. For those who didn't see the BBB complaint I filed against Mira and it's, in my opinion, illegal and unethical business practices. I present a summary of my complaint and Mira's response; I included my response to Mira's response. If Mira wishes to challenge me concerning my writings, I can present the documents, in court, to prove my allegations. A couple of months ago I complained to the BBB about some nefarious business practices I believe Mira was practicing. Mira responded with half truths and lies. I responded with proof they were lying. However, Mira never responded to my offer of proof; I think it was because Mira could not refute my statements. Let's let the people decide , I thought I'd post this everywhere I can. So without further ado, I present the Mira, in my opinion. scam. Have a good day Mira. Good day all, Mira began its response with three lies; the $500 and $265 discounts Mira claims to have given me are in fact "nonexistent". For example, there were three different loans submitted by Mira, in my name, to (KCU) with multiple approvals (see attachment "A" Kemba loan doc). the sale prices were as follows: The first request Mira submitted stated that the car's sale price was $8995, a $1000 increase from the actual price of $7995 (see attachment "A", Kemba loan doc.and Mira's admission of the real price in its only response to my BBB complaint). The car's sale price on Mira's second loan submission was, according to Mira, $500 less at $8495. The sale price for the car on the third loan submission, according to Mira, was $265 less at $8230. All of those sale prices are above the actual sale price of the car at $7995. No discount ever existed. Mira's, in my opinion, scam started when Mira lied to me about the down payment. When I was approved by Kemba, Mira said the down payment was $2200. When I didn't have the full down payment, Mira offered me a $700 discount on the down payment dropping it to $1500.. The first lie with respect to the down payment was that the down payment Kemba required was actually $3000. Mira took it upon itself to tell me that the down payment was $2200 and offered me a $700 discount to reduce the $2200 down payment to $1,500. Because the down payment was actually $3000 Mira now had to make up the $1500 discount it gave me. Mira tried to make up that $1500 discount by secretly attaching it to the back of my loan without my knowledge. Fortunately, I caught onto what they were doing.and cancelled the deal. I believe that Mira attempted to make me look bad trying to convince everybody that Mira decided my income was unacceptable and therefore it canceled the loan. This is an absolute lie. Mira didn't have the legal authority to intervene, in any manner, between myself and the finance company. That's another lie, i believe, that was designed to try and sully my reputation; I believe that's frowned upon by both the legal system and public policy. So to cap everything; Mira, submitted three (3) application to the finance company, in my name, with knowingly false information.. Mira also sent this false information to the finance company three (3) times over the Internet, You're not supposed to be submitting false applications with knowingly false information electronically either; The moral of the story is: be very careful if you deal with Mira. The really sad part here is that, I believe, Mira feels that it did nothing wrong. I see it as a used car sales company trying to take advantage of a poor 69-year-old disabled man on a fixed income. Are these the kind of business ethics we want in our community? Thank you for your time everyone, David Rockwell

***Update to my review of 11/8/2024*** I filed a complaint…read morewith the BBB and the State of Ohio Attorney General's Office regarding my issues in purchasing a used car at this dealership. It seemed there would be no resolution as I received a reply that said a sales manager had reviewed the complaint and could not see any issue. I later contacted the manager directly and learned he did not have all the information. I emailed him my paperwork and he immediately saw the error. He will issue a check for the difference. I am very pleased with the outcome. I recommend talking to sales managers Tony Little or Rob Hall if you are not a satisfied customer.

My husband and I have been shopping for a new SUV after totaling our suv. We have been planning on…read moretrading in my car and moving forward with buying a new or used SUV. The afternoon of 4/11/24 I saw a Suburban online at Jake Sweeney Chevrolet that I was interested in. My husband called and they said to call back, after 2 on 4/12/24, as the vehicle was being serviced. My husband then calls the sales person the following day (4/12/24) and told them we would be in after I was off work that evening. As we are getting ready to leave the house (4:15), the same gentlemen (David Shelton) calls and asks if we are on our way. We stated we would be there about 5, as it was almost an hour drive for us. Upon arrival, the guy comes up to us and states "Let's get this done and over with", at this point I look at my husband in complete shock, that he said that. I mentioned that we were planning on trading in my car, he then proceeds to roll his eyes. Again, I was just speechless. He asks that we pull our car around and meet him on the other side of the building, which we do. When we get out, he takes my car key, gets in my car to get the information, then meets us inside. When we got to his desk, he said "This is not going to be a good outcome". At this point, I was ready to leave, but my husband wanted to look at numbers as he knows I needed a new car. He starts asking questions about the amount I owe, if we can put any money down, then stated maybe we should try to look at a different car. We then tell him no, that we drove an hour to see about this suburban. He starts plugging things in and trying to, I guess do his job, but then realizes he lost the keys to my car. I just laughed as I could not believe this was happening. Once my keys were found and they were able to take it back to get an offer, the guy says "I hope you guys planned on putting quite a bit of money down." I said "Well we can put some money down, but we would like to see what we can figure out" He then states, which this was what did me in, "Honestly it's the end of the day and I am ready to get out of here, so maybe this just is not the right vehicle for you" I could not believe what was actually happening. Of course, after dealing with this, my husband was not happy with the way he was speaking to us and they exchanged a few words and we left. I was almost in tears, because I was just so frustrated and embarrassed that he spoke to us that way. We may be young, but we are probably better off than most people our age or even older. I could have easily went in there and paid cash for the suburban, but am dead set on trading in my car, as we don't need 3 vehicles between the two of us. I have never once had such an awful experience at a dealer. UPDATE: When the gentlemen was out looking at my car, he was using an umbrella. When my husband walked to the drivers side and was telling me goodbye today (4/13/24) he looked at the roof of my car and there is a large scratch and other scuffs from the guys umbrella! We have called, they asked us to send over the pictures, so we did and have yet heard back.

We bought a new 2026 Kia yesterday and the salesman we had was absolutely great. His name was David…read moreHodges. He was very nice and helpful in what we wanted. This is the second new vehicle we have purchased from here and we will not go anywhere else! David was the best, 5 stars!

Compare these reviews to Google. Everytime I'm in they offer a free oil change in exchange for a…read morefive star review and every time they offer horrid service. Schedule oil changes always take MINIMUM 90 minutes, most often I am there 2+ hours after my car is dropped off and they don't even touch it until 45 minutes. This place doesn't care about their customers or their reputation. Will NEVER buy Kia again.

I purchased a 2010 F350 from Imran back in August, only to find out when I attempted to trade it in…read morethat they sold it to me with frame damage. When I asked someone I was told there's nothing they can do about it, and asked if I checked the CarFax. Here's the thing, it didn't show up on CarFax, it showed up on Autocheck. They knew that, because they purchased it from the auctions where it's notated on the Autocheck report that it was announced at auction. I understand as is with used vehicles, but willingly putting people in a vehicle that would not adequately keep them safe in anything outside of a fender bender is just down right atrocious behavior.

This can't be the same truck I test drove…read more I've only had this truck since October 2021 and it's like I've owned it for years. The brakes and rotors are grinding. Once winter came I kept getting flat tires, went to have it looked at and they discover a cracked rim. Then we discover that one of the back tires is bald, it was not bald the day that we took it out for a test drive. I should have gone with JD Byrider, at least they would have fixed it. *UPDATE* It gets better- Went to get new tires today and 3 out of 4 tires- have stripped bolts!!!! Man it doesn't get any better than this, call up the company to see if I can speak with my sales rep and they keep hanging up on me. Gotta love a sh*tty car lot. Wish I could give them zero stars but Yelp doesn't allow that.

I've been attempting and waiting for a call from customer service for an hour. One full hour…read more Rename it the customer frustration loop, because you provide zero service. Seriously, are there any humans working?

They have no Customer Service anymore. Stop in today and was completely disappointed! Only three…read moreCustomers in the building. Including myself. Went in to roll over a CD and check on a loan application that is pending. The girl at the desk when you come in was totally dismissive. She was just sitting fluffing her hair in the floor AC vent that was being set up! She did not want to help at all! I normally get sent to an office to sit down with a manager and go over these things. Nope. Not today. I will be considering moving All my assets from here soon!

I love this place the people there are great they get you in and out fast and they help you find…read morethe right car for yourself

I had been desperately trying to find a car for a while, and honestly, I was starting to feel…read morehopeless. Every dealership I went to before Cincy Auto Credit wanted thousands of dollars down just to even consider putting me in a vehicle. With my situation, that just wasn't realistic, and I was getting turned away over and over again. That's when I met Josh Malarski at Cincy Auto Credit, and everything changed. From the very beginning, he was kind, patient, and understanding of what I was going through. He didn't treat me like just another sale--he listened and worked with me. Josh was able to get me into a reliable car with only $300 down and a very reasonable monthly payment. I couldn't believe it after all the roadblocks I had hit elsewhere. On top of that, the whole process only took about an hour. Compared to the stressful and exhausting experiences I had at other dealerships, this was such a relief. Josh made everything simple and straightforward, and I never once felt pressured or overwhelmed. Before finding Cincy Auto Credit, I was spending thousands of dollars a month renting cars just to get by. Now, thanks to Josh, I finally have my own vehicle and the peace of mind that comes with it. I can't even explain how much of a difference this has made in my life. If you're in need of a car and feel like no one else will help you, go see Josh at Cincy Auto Credit. He will truly do everything in his power to get you driving again. I am beyond thankful for Josh and the whole team here. They turned what felt like an impossible situation into a huge blessing.

Rightwaut Auto Sales on W National Rd,Vandalia Oh is the most Amazing Place I have ever seen in my…read morelife they are down to earth and every sales person there actually care and work with you and tries to help you in every way they can I would recommend this place to everyone who wants honest decent people helping you Josh and Devin there are the most amazing people I have met in my life

I went in to purchase a car with money to put down. They told me due to my credit I would have to…read moreput a significant amount down . I thought all credit was accepted? Never was asked to test drive a car. Customer Service is horrible. They talked about racist issues regardless who was on the waiting area or being helped! I need the general manager to stop on this store!!! Now!

Always great customer service. Lounge seating is comfy with snacks and drinks for your convenience.read more

My wife and I each own BMWs. Customer service at BMW North has been nothing short of atrocious. It…read moreis impossible to get a return call after leaving multiple voicemails about service warranty issues. Employees give the impression that they are disgruntled when having to assist with anything that is not a routine "check the box" request. We will not be back.