My car shopping consisted of visiting four dealerships with a few test drives and a week of…read moreconstant debating between two models from different dealerships. Stopped into Jake Sweeney Mitsubishi on a weekday evening when I decided I finally needed to purchase a new car. One thing brought me into the dealership - The offer of $5k for my auto trade-in. I would have been lucky to get $300 for my trade-in so this was a key factor in the decision to buy Mitsubishi. When I stopped in, it was rainy and getting close to closing time. I decided to check out a few vehicles that fit my requirements, skip test driving for the evening and collect information on pricing, warranties and come back at another time. I worked with Nolan during my visit(s) and had an open line of communication via phone, text, and email to answer any questions I had. I returned the next afternoon and took a solo test drive because of social distancing concerns. I took a week to ultimately decide to buy my new Mitsubishi and did a second test drive with my salesman to make sure I had a grasp on all the features within. I sent a quick message to let my salesman know I was on the way in and filled out a few documents to start the process for financing. While waiting for the finance mgr. to process the paperwork. The process for financing went quick and rolled off the lot with my new wheels. This review is for my shopping experience, working with Nolan and other staff and the environment in the dealership.

I have my suv serviced every few months for oil changes,new tires ect.. and I have got to say every…read moresingle person I have encountered at Jake sweeney is always professional very helpful and extremely friendly and I haven't had anything but great experiences with all of Jake sweeney's staff and I highly recommend them to everyone who is looking to get a new car or trade up.

Great place to purchase a vehicle, lot of newer vehicles with low mileage here. Well serviced…read morevehicles. Friendly staff.

From the owner: Since Dixie Auto Mart opened for business, we have made it our focus to connect car shoppers to…read morequality used inventory. No matter what your budget or your needs, we are confident we can help find the right vehicle at a great price. Our used vehicle lots around the Fairfield & Hamilton, OH area offer several convenient locations for your auto shopping needs. We have a wide inventory full of clean cars, trucks, and SUVs from all of the great auto brands. We have prices sure to agree with your pocket book and our flexible financing makes it easy to afford your next vehicle. We invite you to stop by any one of our locations to meet with one of our knowledgeable sales professionals. We offer a no-hassle sales environment, free vehicle history reports, and quick financing to get you behind the wheel of your vehicle today. Contact us today with your auto shopping questions and we'll be sure to get you the information you need to buy with confidence at Dixie Auto Mart.

DO NOT buy your vehicle from this place. My wife bought a 2105 Equinox!!They will not honor the…read morewarranty if something goes wrong with the vehicle. Engine went bad, theyTried to tell us we were past due on oil change, proved them wrong with a receipt from National Tire and Battery, said they would call us. No phone call, wife calls, they say we're voiding your warranty cause there was no oil in the engine. OK 1st we didn't get it changed in time, now proved you wrong So you go to no oil in engine. Should have led with that one. We have filed a complaint as of March 16th 2026 with BBB and the Ohio Attorney General! The car is in chapter 13 bankruptcy so we dont pay directly to Auto express anymore, thats why they won't fix it. So we also have a zoom call with are attorney tomorrow, who has said he has went through fraudsters like this many times!! Do not waste your money here!!

I would highly recommend them .They got me in the car i wanted .They worked with me on…read moredown-payment. They process is fast and easily. Everyone is very nice and professional. They have nice clean cars. I'll definitely be buying all my cars from them .Thank you Dana for constantly calling me to come get a car .I Love my car

We bought a new 2026 Kia yesterday and the salesman we had was absolutely great. His name was David…read moreHodges. He was very nice and helpful in what we wanted. This is the second new vehicle we have purchased from here and we will not go anywhere else! David was the best, 5 stars!

Compare these reviews to Google. Everytime I'm in they offer a free oil change in exchange for a…read morefive star review and every time they offer horrid service. Schedule oil changes always take MINIMUM 90 minutes, most often I am there 2+ hours after my car is dropped off and they don't even touch it until 45 minutes. This place doesn't care about their customers or their reputation. Will NEVER buy Kia again.

Always great customer service. Lounge seating is comfy with snacks and drinks for your convenience.read more

My appointment was for 730 for an oil change and brake fluid flush. I informed them I was waiting…read morefor services. My car still sat without moving until 806. My husband had an appointment at 8 am and there was no one who came up to greet him or take his key. He had to chase someone down. I said good morning to a service rep and no response. Seems like people really did not want to be working there. Had to wait 2 and a half hours. Not thrilled with this appointment.

This review is for the car sales department. Had done a bunch of research and determined that a…read moreToyota Hilander hybrid was the right car for my family. Found through cargurus.com that Jake Sweeney had a car i was interested in. I live in WV, and the dealership was in OH, so our entire business was conducted via phone and email. The car price was in context of other Hilanders i had seen per year/mileage. From the get-go the sales person, Jason Vaughn was communicative, and preemptively sent me a video walk through, showing the inside and outside of the car. He was very responsive and we were able to get a deal done via the phone. There weren't a bunch of random fees, the only additional thing was a protective coating they added to the car (~$300) and a doc processing fee (~$400), which, honestly i was fine with as i was expecting more in the way of random fees, having had that experience with other dealers. They also gave me a discount that essentially waived those fees. Jason pointed me in the direction of a reputable car transport company, which worked with our schedule to deliver our new car in about a week at a competitive price (around $700). The thing for me that makes this a 5 star rather than a 4 star review, was that post the sale, Jason continued to be communicative and help us. I had a title issue (needed it to be an OR title for me and my wife, but we received an AND) which Jason researched and let me know that it came down to state regs and OH didnt have OR titles. I also had questions about the protective coating they added and he went out and sent me pics of the bottle so i could see what washes / waxes / coatings were compatible. Overall my bar for used car dealers is pretty low, but Jason and Jake Sweeny made the process of finding and buying my car easy and smooth, and surprisingly, still were communicative post sale. Would recommend this place and Jason Vaughn specifically as a good person to work with.

Horrible experience and I've called to try and file a complaint for weeks getting the run around…read moreand wrong emails.. they had my car almost 3 weeks didn't report everything with my car to the warranty company, my warranty company called 3 different times to try & get questions answered to approve the claim nothing. Due to them never answering the phone & Not returning their calls the warranty company denied my claim & closed it out. When I called to tell them i was coming to get my car all the lies of "they are waiting to hear from the warranty company" then I get there and they apologize for missing the calls & wanna tell me for the 2nd time they were alone & short staffed so sorry I missed their calls blah blah. But what bothered me more was when I asked Adam to put the claim in he says "I can pretty much guarantee they won't approve this claim just the way these after market warranty's work but I'll see what I can do for you". And then to drop the ball on communication to now I have to pay out of pocket for what Mazda literally had my car there to fix! The warranty company will not reopen this claim and I WILL NEVER TAKE MY CAR TO THIS LOCATION AGAIN.

I purchased a 2010 F350 from Imran back in August, only to find out when I attempted to trade it in…read morethat they sold it to me with frame damage. When I asked someone I was told there's nothing they can do about it, and asked if I checked the CarFax. Here's the thing, it didn't show up on CarFax, it showed up on Autocheck. They knew that, because they purchased it from the auctions where it's notated on the Autocheck report that it was announced at auction. I understand as is with used vehicles, but willingly putting people in a vehicle that would not adequately keep them safe in anything outside of a fender bender is just down right atrocious behavior.

Terrible place bought a car 12000 down signed papers got keys enjoyed haha first check engine light…read morecomes on tire blows out no spare no jack to first day having car cost me 300 for a tire everyday was something different. As i looked at contract of sale I was like holy crap. 19900 car jumped to 23000 before fees I put 12 k down means financing 7900 it jumped to 11000 and final after loan was 33000k other stuff can't talk about. So they yo yo me called the financing people rhey told me deal returned now I'm sure there will be comments to cover booth but I called and called to get my dp back which is law BTW full dp back not partial full. I get 8 grand I ask so I did 4 grand of damage in 15.5 days no I didn't by the way 4 grand I ask for a statement of repair or charges from shop nope didn't get them oh yea I also never signed a release of contract car taken and i wasn't behind on agreed payment now of coarse contract void in real world but I'm just saying I've been nice and understanding I don't care if someone has to bring me cash or what but I'm bout to lose my mind never have I had a refund or return electronically pend in my bank something smells off so yea good luck yall dint get caught in the yo yo

I had been desperately trying to find a car for a while, and honestly, I was starting to feel…read morehopeless. Every dealership I went to before Cincy Auto Credit wanted thousands of dollars down just to even consider putting me in a vehicle. With my situation, that just wasn't realistic, and I was getting turned away over and over again. That's when I met Josh Malarski at Cincy Auto Credit, and everything changed. From the very beginning, he was kind, patient, and understanding of what I was going through. He didn't treat me like just another sale--he listened and worked with me. Josh was able to get me into a reliable car with only $300 down and a very reasonable monthly payment. I couldn't believe it after all the roadblocks I had hit elsewhere. On top of that, the whole process only took about an hour. Compared to the stressful and exhausting experiences I had at other dealerships, this was such a relief. Josh made everything simple and straightforward, and I never once felt pressured or overwhelmed. Before finding Cincy Auto Credit, I was spending thousands of dollars a month renting cars just to get by. Now, thanks to Josh, I finally have my own vehicle and the peace of mind that comes with it. I can't even explain how much of a difference this has made in my life. If you're in need of a car and feel like no one else will help you, go see Josh at Cincy Auto Credit. He will truly do everything in his power to get you driving again. I am beyond thankful for Josh and the whole team here. They turned what felt like an impossible situation into a huge blessing.

The people in there were amazing! They helped my boyfriend get his rates to where they needed to…read morebe, got us paperwork and out the door! Made sure the car was in good shape and even gave us a battery! I recommend anyone to come here if they need a good car for a reasonable price !

Stopped in Saturday 2-21 to look at an advertised 2025 F-150 that I had inquired about a few weeks…read moreago but was told wasn't available because of an outstanding recall. I was thrilled and had them work up a "deal". They came back with a final price that included a bunch of extras some of which the sales manager said were nonnegotiable. I inquired about one of those and he couldn't even explain what the benefit was to the customer. Then to add more insult he appraised my trade in at $2500 when two other dealers offered $5000 more. He said the 4WD unit was out as the reason when I've been driving through heavy snow over the last 4 weeks. The final result was a price that was nearly $12,000 more than the advertised price and within $500 of the full MSRP for a leftover 2025 with $5000 in Ford rebates! These clowns don't know how to deal in good faith! BIG PASS on Kerry Ford!

If you want to buy a vehicle from this lot, good luck because they clearly don't care about your…read moresafety. They only care about selling a car. Test drove a car and the brakes need to be replaced. Rotors included. The sales manager tried to tell us that it was the tires, and also tried to say that the rear brakes only engage about 20% of the time that that could not possibly be a problem. Also tried to tell us that the price that the vehicle is set at is considering the defects that need to be addressed. This is a safety issue. Do not buy a vehicle with a safety issue! It's quite evident they didn't care all they wanted to do was sell the car no thank you. Not worth the 90 minute drive to test drive.