Alan and his crew provided a great moving experience. They packed everything safely and loaded and…read moreunloaded the truck promptly.

Nick and crew arrived timely. They packed the house content. Moved my belongings with care as many…read moreof my items I wanted packed and secure to be moved to a storage facility. I was so impressed I bought them a cooler with ice and drinks!

Nice team. Very efficient and friendly. Great up front saved parking for quick drop off.read more

Long time customer. I was just shipping boxes yesterday and buying Christmas stamps…read more I was treated really poorly today . I will not be back.

IF you're looking for a storage place to store stuff. DO YOUR RESEARCH and know what you're going…read moreto get. I have been a customer at Safeguard Self Storage in Lyons, IL for around 7 years so I have seen it all. I've seen managers come and go. I've seen doors get hit and take a month to get repaired. I've seen doors just break and take months to get repaired. I've seen managers park their car in the drive in bay. I've also heard from an old manager that the employees at the locations have no control over temperatures in the facility as a company in Florida took it over. I've pretty much seen it all, but there is more to it. When covid, rents were frozen in residential places since working was hard for most people. At Safeguard they continued to increase rent throughout covid. My units alone saw 2 increases during it of at least 10%. This past year they renovated some areas of their building including the main office and changing out the fire extinguisher. When it came to installing the new fire extinguisher boxes there was no notification from them about cutting into customers units. In one go, I had two units cut into with boxes and paper on the other side of the metal. Sparks from the grinder could've started my stuff on fire. For a month after, I could not close one of my units properly. It took them multiple complaints to fix the issue. Shortly after this happened I got a letter of increase on two of my units. I spoke to the manager, at the time, about this and due to my units getting cut. Over the phone, she told me one of my units would see the increase and the other would not. This was back in June and we are now almost in October. Even after multiple inquiries about this they have not corrected the issue nor have they acknowledged this. One of the biggest issues I've had besides this was the temperatures. Their units are supposed to be climate controlled and is publicly stated on their website to be "Heated and air conditioned units." The temperatures this past summer have been the absolute worst they have ever been in 7 years. Even on days that it was 64 degrees out, in the morning, the units were 75 degrees with a humidity of 50%. This means that they have their units programmed to stay around 75 degree and it rarely goes below that, especially during the day. I have even spoke to the Regional Vice President about this. In one email (attached as photo), He claims that this has how it's always been throughout my stay at their facility, but in prior years the temperature next went above 70-72 degrees during the summer and in the winter never went below 58 (which in reality is super cold). In his email he also states "These spaces do not provide consistent internal temperature or humidity control." If they do not provide consistent temperatures then how come they are moreso consistently at 75 degrees with the off chance that it changes +/- 2 degrees? This is caused by the temperature being set at a certain temperature. With the temperatures being set to not really go below 75 degrees shows that they are not really climate controlled or even heated/cooled. I have even been told via a phone call with Kevin that their units are "heated/cooled" for the items being stored and not for the people coming into their facility whether it's a potentially new client or one thats been here for years. While also being told "Also, we have had no other customers that have complained about the temperature settings." How are customers supposed to know the exact temperature of the units since the company doesn't publicly display it on each floor? They won't unless they buy a device like I did. Being in there for 2 minutes would cause you to sweat instantly. They literally do not care about their customers or the items you have stored in your units. All they care about is increasing your rent and earning more money, even during the covid pandemic. Even their employees hate going up to units as they know how humid it is in there and they stay in the offices 99% of the time where it's actually air conditioned. They even agree that it's ridiculous how the temps are up there, but they aren't able to do anything about it. So they just sit there without saying anything and taking home checks.

was a great experience & very smooth, Kelly at safeguard was super helpful & made the whole…read moresituation a smooth one, highly recommended if you need storage in the area

SO sorry to see that it has closed. THE nicest owner. Wishing you all the best, Ron…read more Betty

This place has been under my nose forever! It wasn't until recently that I came across it. I hate…read moremaking trips to the post office because it's not always convenient and I don't like to deal with the lines. At Pack Wrap and Send, there is rarely a line, you get top notch customer service and they can literally do anything the post office can do. I have bought postage stamps here, sent out mail that must be certified, sent my husbands wallet to him overnight. Like I said, they can do it all! They also have almost any kind of packing/office supply item you may need to send your parcel or letter out, which adds to the convenience. What a gem Pack Wrap and Send is!

If I could give 10 stars, I would. If Yelp allowed fireworks, I'd set them off. These movers were…read morehands-down the best moving company we have ever used & that's saying something because we're old and have moved people a LOT. They showed up on time (early, actually, which already felt suspiciously competent), wrapped everything like it was headed to a museum or being launched into space, and treated my father-in-law's belongings with more care than most people treat their own stuff. Not a scratch. Not a dent. Not a single "oops." My father in law had some physical limitations and used a cane to get around and they were so patient and kind to him. I've NEVER had movers that were so careful. We were blown away. Professional, fast, respectful, genuinely kind and they even gave us helpful tips along the way, which you never expect but absolutely appreciate when your brain is fried from moving logistics. No drama. No attitude. Just calm, efficient excellence from start to finish. I would recommend this company to anyone: family, friends, strangers on the internet, people I meet in line at Target. If I ever have to move again, I will not even pretend to shop around. These are THE movers. 10 stars. Standing ovation. Truly amazing !!!!!!

Great move! Went out of their way to be helpful. Wouldn't hesitate to use them again. Cared that…read moreour furniture was padded and covered.

I read the reviews and was wary at first with booking Juan and the crew for help moving my 3…read morebedroom house and family 28 miles one way I can't lie! But they have very affordable and competitive pricing made me have to try it; I got my money's worth and more!! They showed up on time and even though I am clueless to moving they made it actually less stressful overall. All my things made it in one piece and my dog had a new friend at the end. These people were very well mannered and I was very comfortable with them. Most people only write reviews when upset, but these gentleman are better than advertised and would highly recommend!!!

Damaged 3 pieces of our furniture, no company responsibility, no customer service. Worst experience…read morewith a move in my life. Wouldn't wish these goons on my worst enemy. They even asked for tips. Warbros Move that look like they're more comfortable in the big house; don't let them in your house. AVOID.

Our kitchen and bathrooms were touched by angels…read more We just moved into our new condo and let's just say we had more than we thought the space could handle. There was no way we could have unpacked and organized our kitchen and bathrooms over the next few weeks, which is what their team excelled to do in less than a day. Mackenzie was very responsive starting from original quote to appointment day. Because of this they came fully prepared and we feel every minute they used here was optimized to the fullest. It's our first time using this kind of service and Mackenzie, Chloe, Brittany, Mary and Melanie have officially spoiled us for all moves to come. Our home brings us so much joy now.

They are magicians! I'm very pregnant and overwhelmed by clutter and they made such a difference in…read moresuch a fast amount of time. It gave me so much peace and relief.

Can't say enough good things about this company. From the initial phone call to the office to the…read moreend of the move a solid 10! These guys were awesome. They were respectful and careful with our things and walls. We had some very heavy and bulky sofas and they certainly worked hard to get them through doors and stairwells. I recommend them highly. Pricing was also very reasonable.

Good Move packed our 5 Bed / 3 Bath house on a Thursday and moved us on Saturday. Ricky and the…read morerest of the crew were experts that treated all of our items with care, brought a great energy to a stressful weekend for us, worked hard for 12 hours (!) on Saturday, and never seemed to sit still the entire time. Chris, the owner, was quick to reply when I had any questions too. Good Move moved my grandparents about a month ago and us just now - both experiences were fantastic, and I would recommend them for both the top notch service and the low rates for anyone looking to move!