I purchased a Chargers football from this store and the stitching started unraveling on the…read morefootball shortly after purchasing it. The store manager, Richard, was very accommodating and worked to resolve the issue quickly and efficiently.

I would like to say that our experience went from a simple trip to get a paddle for tennis to a…read morewonderful, funny and informative experience thanks to John W. He was extremely helpful and showed us exactly where to go and made what should have been a normal shopping time to a funny and laughable memory, thank you John!

This place is the place to go to for all your Tennis /paddle ball needs!! Very quick turn around…read morestringing of your racquets. Very friendly staff. Nice apparel and accessories and the latest Tecnifibre raquets , bags and string! I highly recommend it

Strung my racket there and charged me extra. They lost my strings. They also messed up my racket…read moreform and they haven't gave me my money.

I was here early today, i need it some pellets for a hunting rifle i just buy, i didn't know the…read morecaliber so i took the magazine, well they lady that help me didn't know anything about it and i was expecting some help that's why i chose this place but i guess they just hired anyone this days, i try on google but unfortunately i got the wrong ones and i spend 10 dollars for a useless pellets i won't be able to use, i hope they worried a little more on their customer and hired people with the right skills to perform, thanks for making me waste my time going here....

I returned an item for store credit on November 4 I was…read morepromised credit for this to my Bank of America account. I never received it.

Store is clean and inviting. So many options. Staff was friendly and helpful…read more A few years ago, I only had bad things to say about the staff at the CDM Jacks; they were so snooty and rude, and I told myself I'd stay clear, and just shop other Jacks. They had definitely upgraded, thank you!

Three girls working and I couldn't even get a hello. They just gossiped the whole time and wouldn't…read moreeven make eye contact. I didn't buy anything purely because I didn't want to give them my money. Super cute clothes.

A well appointed and aesthetic store. Only a few items of each style can be found on racks, giving…read morethe store a minimal and exclusive feel. I came here for a complimentary yoga class and it was a lovely space for it! The employees were also very kind and helpful.

Wanted to compliment the amazing customer service here! I was looking for a certain style of On…read moreshoes, so I asked an associate here named Anthony if they had any in stock & he helped me out the whole way! From checking if they had my size in stock, to helping me try on the size on a sample shoe and then the actual shoe itself, the experience of shoe shopping just got enhanced! The bar is set so high, that WHEN I get my next pair I will make the long drive out to this location! Bonus is now I have some comfortable & stylish shoes to work out in :D! When my boyfriend & I were on our way out another associate held the door open for us! It's the little things that make a phenomenal experience! (:

I love Road Runner Sports, I am a huge fan. In fact, I love them so much I have a VIP membership…read more(it is totally worth it!). With the VIP membership, you receive discounts, and cash rewards. I always have some sort of store credit for next purchase lol. This was my first time visiting the Costa Mesa location. This time, I came for a special "meet and greet" with inspirational ultra runner, Andy Glaze. The whole event was so well organized. There was plenty of seatings, water bottles available, and the event ran in a smooth, timely manner. Andrea did a fantastic job of organizing the event, and was so friendly to all the guests. She let us know there was 10% extra discount for shopping the same day. Although I did not buy anything this time, I really enjoyed being at Road Runners. Variety of shoes, and apparel to choose from amongst other items. And I absolutely love that they hold these special events!

Upsells are were consistently pushed. I just wanted the shoes. I had to wait 45 minutes for a guy…read moreto come help me just get the shoes. A large late 40s guy said I was stupid for not buying their extra "bring you shoes back if you don't like them" upsell. Rude, the shoes were great... Road Runner didn't make them though. They just were annoying when I was trying to buy them.

I have been waiting for this store to open for months!! Neutral athletic/lifestyle clothing. Yes…read moreplease! Open concept that includes a men's wear and women's wear side. Along with clothing, they sell backpacks, duffel bags, and hats. Their quality is top notch and you can feel it in every piece. The best part is that you can get stylish gym clothes and outfits to wear when out running errands! The sales associates are welcoming and I appreciate that they wear the clothing because it gives you an idea of how you can piece outfits together.

Respect Your Universe: R.Y.U. based on respect choices, individualism, and one's journey. As…read moresomeone who enjoys fitness and values health conscious like-minded individuals, I was excited for RYU to be opening up at the Fashion Island location. There are so many athletic and fitness brands out in the word, so I was interested in learning what RYU sets them apart from others. RYU (pronounced as RY for Japanese like the Streetfighter character) focus on urban/fitness clothes so you could potentially wear them in the city running errands. Store space/location/atmosphere. Their location is located nearby Tesla and Lululemon. Upon entering, you'll see that there is men and women section. Clothes are hung on hangers as well as on tables. The store appears smaller than other places but I was surprised that they had quite a selection of tops, bottoms, and accessories (hats, bags, backpacks). I (3/5). Customer Service: Upon entering the store, you'll find employees refolding outfits and having them steamed. That's a personal detailed touch that many other stores don't have. The employees will greet and ask if they could help you, offering their recommendations, and items available. They'll pick up items you're interested in trying and hanging them in the dressing room for you. (5/5) Outfits: I displayed some interest in only about 10% of the total items offered in the store. As I spent about 30 minutes looking at their clothes, I picked up about 5 items to try. My favorites are definitely the henley, hoodie, and tech tanks. Some of the items are offered in unique colors, offers a great feel, and like the materials used. The material used ranges from polyester, recycled polyester, cotton, and spandex made in Taiwan or China. I wasn't excited about some of the China items as they appeared cheaper in materials or appeared so plain and uninteresting. As an individual with a smaller stature, I was disappointed when I picked up the small size pants that didn't fit me and bummed that they didn't have XS sizes. My other option was to try on females, which I chose not to. (2/5) Cost and Ease: $$$ The store is pricey for an average joe, with t-shirts $57, $80 shorts, $125 chino pans, $133 ethos crew. I don't know how durable these items are, so I am hesitant about buying them. They do have a 37.5-day return policy though I believe. Other random feedback: The store uses a POS clover system and a Canadian system that takes longer than other POS systems here. I also wish that the store offered clearance or sale items that are more affordable. (2/5)

The sales staff is fantastic, knowledgable and friendly…read more It's always nice to have service and have the staff remember you. Ian and Brenden have always been great.

My husband's company gifted him a Peter Millar polo. One of his colleagues said it was a…read morewell-known, higher-end brand, so we checked it out at Fashion Island. Right away, service was great and we were helped. I love blue on him and saw the Mariner Sea Island Cotton Sweater Polo in Blue Frost. He tried it and it was the perfect fit on him. It's pricey at $398, but it's 100% cotton. I hope it doesn't pill, especially for that price.

I've been shopping at Surfside for decades, since they were on the peninsula. By far still the best…read moreshop around for surf/skate/snow. Stopped in to look at a new snowboard yesterday and ended up with a rad new setup. John in the skate/snow section was super helpful and so was everyone else. It reminded why I used to always get my gear from Surfside. While we were there my son grabbed a skate deck from the $40 bin. Ended up back at Surfside today to build his deck up and had awesome service again. 10/10 service 10/10 vibe 10/10 value Surfside is by far the best neighborhood shop around!

This virtuous young man helped me set up my new skateboard with great care, skill, and enthusiasm.read more

Right around the corner from our Airbnb, I was STOKED to see a Jack's! My family are big big fans…read moreof Jack's in San Clemente and look forward to shopping there every year for that trip, so I was stoked about this. This Jack's is split into two almost separate spots, with women's being on one side and men's being on the other. This one definitely had a smaller selection of Rainbow flipflops than what I was used to at the other Jack's location. Which was totally fine. My sister wanted a pair so it was very limited of which ones they had. Thus, I found some for her, but yeah, that was a bit disappointing. BUT I did get a really cute sweatshirt for half off. They always have good deals for sure! It was only $25 for it. We also got baby boy a t-shirt he will have to grow into haha. But of course he needed one! We came back the next day to get my husband something, too. He wanted a t-shirt, too. We also got a towel for $5 since we spent over $100 which was pretty cool. Definitely will be bringing that to the beach next year. The girl that checked us out was nice, but I didn't really see any other staff walking around to help people out even though it was pretty busy.

Greeted right when we walked in. Huge surf shop/store. So many great brands. Men's clothing galore…read more Also, stance socks, viori clothes. Sunglasses for woman & men. Great shoe/sandal options. Nice selection of vans too. I got a great Mexican beach blanket for $24. Also came back for a sidewalk sale & got a jack's surfboard sweatshirt for $23. It was 50% off.