Carry Out order. Late on the prep. Very late. Not the 1st time, but the last. For sure. Staff could not care less as I sat there waiting. More interested in jawboning amongst themselves, making sure their cola drink was full. No one even addressed me. Manager finally caught on at the very end, very enthusiastic apology. Very. But gave me shade on my previous experiences at this place. She offered some sort of freebie, I declined as I was very later picking up my wife - what she needed to give was the time back that they wasted for me and apologize to my wife. Oh, and when I got home, my order was wrong. Hard pass on this place. You have been warned. read more

We were there to celebrate our Sorority Anniversary. Made a reservation via Resy. Promptly seated upon arrival and greeted warmly by the hostesses. The food was absolutely delicious! Ordered the Steak Maui, smashed potatoes, Alex's salad, along with the macaroni and cheese. Too full for dessert! I also enjoyed a Lemon Drop Martini after my meal and LOVED how the extra is put on ice so you can refresh your drink. Expensive, but well worth the cost! Our server was Q. She was amazing and not only made menu recommendations, but she also took a series of photos of us. The restaurant bar area was lively but not overly boisterous. Ambiance is nice with dim lighting. Super clean restrooms and overall spotless. Staff quickly turned over tables and booths and were thorough in cleaning. This was my first time dining at this location. Plenty of well-lit parking and security drives through the parking lot frequently. There's also an entrance from the mall(Somerset). Great evening of celebrating and catching up with my Sorority sisters. We're already planning our next visit! read more

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It has been years since I have came to this location. I sat at the bar. The service was good. I got a crispy chicken salad and a drink. I do enjoy there salad"s. I notice they have not changed the meal, but they have special"s. They use to have a fish sandwich that was delicious , red fish that I truly enjoyed. I wish they bring that back. The ambiance is nice at bar setting. It is ok to go alone, you will meet others there. read more

J. Alexander's - Crispy chicken salad - New American Near Me - Troy, Michigan

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So I wanted to place a carry out for a work lunch meeting with five people... I started to place the order online, but was unable to make certain modifications like add cheese to a French dip sandwich & sub salmon for chicken on a salad. There also is not a comment section. I called the restaurant and they don't take phone orders, just online and in-person. Super inconvenient but since I already had the orders, I placed it without the modifications. Everything was tasty. I even ordered a couple of sides to try, the orzo pasta and Mac & cheese. When I looked at the bill, I was quite surprised to see that I was charged $6.62 for carry out containers. So my total bill for three salads, two sides and a French dip sandwich came to $124. This seems high & when prices are already high at a premium restaurant, charging for carryout containers seems ridiculous. read more

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I absolutely adore this place. The service is always so fast and great, the staff is friendly and attentive and the food is delicious. I love going here and will be back read more

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Initially I came in here not knowing what I wanted then saw a pecan crusted fish as a special - and I was sold. They have an off the menu appetizer crab cake, which I thought came with fries but it was paired with a lemony arugula salad. Initially I was fussy - like a kid who was looking forward to French fries for lunch but then, started eating the salad, and it was just too good to stop eating lol. It was a perfect pairing and I'm thankful for the mishap after all. I got the pecan crusted trout and it was excellent. I told the waitress to kiss the chef that seasoned that fish. Coleslaw was good. Very well done dish. And for dessert - I had that Key Lime cheesecake with graham cracker crust. It was extravagant. I wanted to order another one to go but I'll have to be back soon :) I love the atmosphere here. Very comfy. read more

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Excellent cuisine and top-notch service can be expected at both of our establishments in Troy and Livonia. A highly recommended destination for a delightful family dining experience. read more

J. Alexander's - Grilled Salmon - New American Near Me - Troy, Michigan

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I went here thinking it would be a high end dining experience. The only thing high end was the prices. The place was so loud it was hard to have a conversation. The crowd was another story. I would have thought that I was at a fast food location based on tank tops, short shorts, ball caps, etc. Service was mediocre at best. Although the steaks were perfectly cooked I thought the Mac and cheese was disgusting but our server never returned to the table for me to say anything until she brought the bill. $47 for NY Strip, even perfectly cooked doesn't justify that price. $41 for Prime Rib is still high. I will not return. read more

J. Alexander's - Prime rib - New American Near Me - Troy, Michigan

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I got the cheeseburger and fries. I added one more Patty for an additional $7 so it was almost a $30 meal. I was expecting a very good burger and it was average at best. There was not much taste to the patties and it was quite dense which is a good thing but not when it was dry like that. The fries were not crispy, were shoe string style. There was nothing fancy about the bun. It was a very ordinary burger that did not impress me. The ambiance when I went in was quite dark with low lighting. I can't speak to the service as I just had a pick up order. read more

J. Alexander's - New American Near Me - Troy, Michigan

Five stars for the execution! J. Alexander's never misses when it comes to a solid steakhouse dinner. The steak was a 10/10--cooked to perfection and served remarkably fast. Great ambiance for a night out and the kitchen clearly knows what they're doing. Reliable, delicious, and great vibes. read more

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Always delicious food! We love it here! Great service. Good ambiance! We love J. Alexander's. read more

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Every time in the Troy area, this is a must go to restaurant for me and my friends and family. We try to make reservations as there can be a really long wait on the weekends If you have a larger group, go ahead of time and get your name on the list. Be vigilant because sometime they can skip the order on the list. It's a classier restaurant with dimmed lights. The bar is not super big so it's always packed. There are always wait staff zipping around so be sure to hold onto the little ones and be careful with elders. My go-to's are the seafood dip, sea bass and mashed potatoes, and their drinks. Don't be shy to try different appetizers as those are always good. read more

I've been going to J. Alexander's since high school, and I can honestly say I've never had anything less than an extraordinary experience. The star of the show is, without a doubt, their flame-grilled steaks, the New York Strip is my personal favorite. But the menu has plenty of standouts: the grilled salmon with orzo and wild rice is a close second, and if you're not super hungry, the chicken pasta soup is legit good enough to be a full meal. It's consistently on point. The carrot cake easily one of the best you'll find anywhere. Moist, flavorful, and perfectly spiced. As someone who loves a good drink, J's never lets me down. I especially appreciate how my Bombay Sapphire Slightly Dirty Martini always comes with that extra carafe on the side. After two of those? You might just be calling an Uber home! My favorite location is the one in Troy, but honestly, every J. Alexander's I've been to has been consistently excellent. read more

I hate to say it I really do but J. Alexander's is underwhelming. We went a few days before Christmas. I was excited to have a nice meal after shopping. We had an okay meal. Everything was okay. If I were honest my money would be better spent at a good hole in the wall taco joint. read more

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Don't forget the artichokes! We stopped in for a lunch post pedicures at Nordstrom spa and it was exactly what we wanted. My mother, sister and I shared the wood fired artichokes as an app, always delicious especially with the aioli. For lunch, we all got the steak sandwich on special, absolutely the right move. Love their shoestring fries as well. Finally we split the carrot cake for dessert. Never forget the carrot cake. read more

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I haven't been to this location in over a decade. It was a mixed experience. First, the interior could use some updating. My cypress salad was really good; I subbed in grilled chicken instead of the crispy chicken. Service was slow and very hit or miss. There were a total of 4 different people who waited on the table which was so strange and they said the original server was preoccupied. There was an issue with another entree at the table so that person had to order something else, delaying the meal quite a bit. The manager was apologetic and offered a complimentary dessert. Should have just comped that entree. I wouldn't go out of my way to return to this location. Service this mid on a slow Monday is...telling. read more

Here again from California and had to come here to dine. It's located in the mall and there's plenty of parking. We came on a Monday without reservations and there was only a 10 minute wait. I highly recommend this restaurant it's perfect for date nights, girls night out , and even more. It was crowded with a lively crowd and the vibe was amazing. We were seated at a comfy booth and in no time our server Allie arrived. She was super helpful and sweet. We actually came here for the delicious ooey gooey carrot cake. But we ended ordering the Hong Kong chicken, veggie burger, lemonade,and the spicy margarita. Everything was delicious and all in all a great experience as usual. A special thank you to Allie for going over and beyond. Until next time and hopefully soon. read more

I ordered the Alex salad with a piece of salmon on it. After getting home I had a bad case of diarrhea. Either the salmon or honey mustard was bad. I eat nothing else all day. I am 100% sure it was the food at J. Alexander's in Troy. read more

Saturday feb 10, 2024 my ladies and I celebrated galentines day. We loved it here. The lemon drops were amazing and strong per usual. The food was everything! The service was even better. Our waitress was such a sweetheart! read more

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Amazing quality of food! Atmosphere and location is perfect!!!! Service is good, but what's really amazing is the food, soooooo GOOOD; I've been here too many times to count read more

We started the night with the Calamari which was breaded with herbs and tasted delicious! The potatoes were so flavorful and the sauce on the side complimented the chicken very nicely. Our server Josh was amazing. He was so funny and charming, would 100% come back again!! read more

J. Alexander's - Calamari - New American Near Me - Troy, Michigan

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Can't go wrong with stopping here for lunch or dinner! Have frequented here with both family and friends for years, and have always had a great experience. If there's one thing to know, it's that they're usually pretty busy in the evenings, and throughout the day on the weekends. Highlyyyy recommend calling in for a reservation either while you're shopping or just in advance as the wait can sometimes be long. That being said, the service is always superb, the staff are always very nice! Food is always great, the fish is always amazing, otherwise I love their caesar salad as well! Portion sizes are usually big, but the sides are amazing as well! The french fries are a great option for the table. This is something small, but the staff are VERY knowledgeable about the menu which is so nice because with people having different things they can and can't eat, it just makes it super easy!! Also their carrot cake is to DIEEEEE for! read more

J. Alexander's - Carrot Cake - New American Near Me - Troy, Michigan

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The variety of Food is really delicious as well as the friendly staff. You need to try it out!

Never had a bad experience here...good service; good food. The server was very friendly and attentive and wasn't overbearing with "how's everything" every five minutes. read more

By far my favorite steakhouse in Troy, MI. It's centrally located at one of the premier shopping centers and the service is excellent. Dining in is the only way to do it. Especially after a long day of shopping. Hehe The steak Maui is rubbed with Kona coffee grounds and is absolutely divine. I highly recommend it to those that eat bovine. Softly lit and comfortable seating. I wouldn't go anywhere else! read more

I had an opportunity to visit J Alexander in Somerset mall. First let me say it was an okay experience. It was a party of five for lunch. The booth was a little tight for two larger men, online reservations only had the option of 4 and comments. The atmosphere was what to expect for a mall restaurant, a lot of in and outs. The service was okay, the waitress relatively attentive when present, but because of the busy time, not as present during the crucial times, after food delivery by support staff. One guest had a hamburger that was overcooked and dry, the other foods were as advertised, just no excellent fare. I do not prefer shoestring fries but they were prepared correctly. The specialty drinks were not important to us. But all in all a nice time and the atmosphere was adequate. Good for a a small group of shoppers who wanted a reliable meal. read more

This is my fav to take my team for birthdays and events.... Never ever have had anything not excellent and we always love the staff. I personally love the crispy chicken - but then I love the steaks - and the salmon....all delicious. thank you for continuing to impress..... read more

The service is great the food are delicious. Ordered the pasta soup, veggie burger, halibut and salmon. Oops order carrot cake to go and it's fantastic. read more

Our family was there on 4-19-26 to celebrate our daughter's birthday. It is her favorite place. The waitress came promptly to take our drink orders. I asked if they had Killian's or Michelob ultra. She gave me a look like I had asked for some sort of rare beer. I said well what do you have ? With a very obvious attitude she before I even had the question out she said in a terse tone Bud Light. I asked what else, she asked me if I wanted a list, I said sure. Took some time to bring it out and after returning she didn't ask if I decided. So, I settled on water. When she returned to fill our waters, she just skipped me. It is the little things that count when it comes to being a server in my eyes. We will not be returning. read more

One of my favorite neighborhood go to! Always consistent, friendly, helpful and tasty

Just there for appetizers and my gray goose martini with my favorite blue cheese stuffed olives, my girlfriend with me had a bourbon. Either was a great combination with this appetizer . I just want to say that we sat at the bar and this appetizer that's on a specialty list was absolutely delicious. It was l avocado on top w/ ginger .. it was stuff with crab meat and tuna, and these two specialty sauces I couldn't even tell you what they were but they were absolutely delicious highly recommended read more

J. Alexander's - Avocado bomb it was on a specialty list order. - New American Near Me - Troy, Michigan

Another great meal at J Alexander's. Service was exceptional as always and I had the Thai Kai Salad without chicken. Delicious! The peanut dressing was incredible and tasted better than peanut satay sauce at authentic thai restaurants! It was tossed in a cilantro vinaigrette that really complimented the rest of the ingredients. I will be ordering this again. Yum! read more

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Food was 9/10, very good--had the chicken platter not too breaded, very juicy and came with a good amount of coleslaw and fries-- my friends had salad that came with a lot of chicken! Service-10/10: waiter was togan very polite and attended to our services right away-- drinks were always full and did not have to wait past 5 minutes when needing something! Ambiance-10/10 booths are big and comfy, separated and far from eachother to mind own conversations! Warm and comforting environment read more

Have been a customer since they're opening service was absolutely appalling today. Food was so so certainly not worth a $65 check hamburger and French dip. No plans on going back! Very disappointing read more

Chain restaurant in metro Detroit area. Large restaurant from a seating capacity perspective with a huge oval shaped bar just to the left of the entry. Not sure what was going on a mid-week day but the bar was packed with every seat taken. The restaurant itself was dimly lite and provided a nice ambiance. We were seated quickly and because my partner was familiar with the menu she quickly ordered the calamari appetizer and suggested a few others but we decided to only ofer the one. The menu itself covered a lot of faire - various seafood, steak, chicken, salad and sandwich options with suggested sides. I ordered the pecan crushed trout which came with cole slaw and my partner ordered swordfish and substituted broccoli and added loaded mashed potatoes to her dish. Both dishes were good but I could have used a bit more seasoning to add some additional flavor. I was told that the chocolate cake and ice cream was really good so we ordered it and it met all expectations, moist and delicious. It was large enough for us to share. Lastly, our server was really cool and before leaving gifted us a slice of carrot cake, that being my favorite ! read more

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When you call in a order you are charged 6% packing fee!! Are you kidding me, it's your job, I tip you to put it in a bag!!! This is insane! read more

We ordered carryouts, paid their stupid packaging fee and two separate orders in a row from them were incorrect. First order, we received a refund for just the missing items but they didn't refund the tip or packaging fee associated with the missing items. Second time, we ordered queso dip and they didn't include the chips. Talked to mgr and she said she would refund me. Then I got a call from the employee who packaged my order and he argued and said he put the chips in my bag but they were not there. We didn't want to go back to the mall to pick up the chips and no refund was ever provided. Very disappointing customer service and we have not gone back since. The least the restaurant could do is double check their carryout orders when they charge an additional fee for takeout orders. read more

Went to eat on a Friday around 5:30 and got seated right away. The waitress was excellent. She was very attentive and kept our glasses full without having to ask for a refill. We ordered the fried shrimp for the appetizer with all of the sauces on the side. For the entree we had crab cakes, Mac and cheese, and broccoli...ribeye steak and mashed potatoes. The crab cakes were full of crab and so delicious. The ribeye was the star of the show!! Seasoned well and was tender. The sides were good too. Everything reheated well the next day. Best of all we were in and out in an hour. read more

Had dinner with friends on a Wednesday evening, so it wasn't that crowed. We sat right away. Service was good. Waitress regularly checked on us. I ordered the Steak Maui and fries. The fries were crispy but a little thin. The steak was AMAZING. One of the best ribeyes I've ever had. It had a beautiful char and great flavor. It was cooked to perfection. Doubt that i would get anything but the steak on all future visits. Also order the Cesar salad with shrimp. I appreciate that they did not skimp on the shrimp lol. The cocktail was great. Excellent service, food and vibe. Looking forward to my next visit. read more

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Do not try and come here with a party larger than 4. Service is honestly awful. If you actually ever get a table.