Do yourself a favor and eat the Thai Chi chicken salad. Just delicious! Always consistent. Always great service. If you can't tell by my reviews consistency is important. read more

It is one of my favorite places to go for dinner. Food is great, my steak was just perfect and I don't find that in every steak house I go. Professional and excellent service, I've never waited long. I went there on a date and I can tell was the right place. My favorite part of the dinner was my dessert and I'm in love with it It's the carrot cake, the most delicious carrot cake I've ever tried. A quality dinner that I totally recommend, It is worthy. read more

Had the double cheeseburger. It was pretty good. Daughter had chicken platter,wasn't bad. Swordfish wasn't very good. It was dry and unseasoned read more

We usually love to come here to eat and serve is exceptional but on this visit our waitress was not around for most of our meal. She took our order and when we ask about adding a item she told us that didn't come with our particular meal! Seriously! We can sub what we want even if we had to pay extra!! When time came when we were done eating and it was obvious that we would need to go boxes she asked if we wanted to box ourselves or if we wanted her to do for us. They have always boxed our leftovers. We did leave her a tip but was disappointed with there usual exceptional service. read more

This was the first and last time I will ever go to J Alexander's on Germantown Parkway in Memphis. A SEVERE lack of communication between the wait staff, hostesses and management made this the worst dining experience I've ever had. I arrived early today, November 3rd around 4:30 p.m., in order to beat the dinner crowd. My expectation going into J Alexander's was, I don't want to rush, I really just want to unwind from the week, relax and enjoy some good food. I ordered the prime rib sandwich and the cole slaw, which was good. The issue comes after I had finished eating dinner. I had asked my server to box the remainder and I informed her that I was going to excuse myself to the ladies room and would be back; she acknowledged. Upon my return, just a few short minutes later, I was surprised to see that a couple had been seated at my table. I had planned to come back, relax a few minutes longer, finish my water (which had just been refilled) and pay my bill (which was mutually understood between myself and the server), however, I was not able to do that because the host/hostess had seated other guests at my table. The server politely apologized and asked if I'd like to be seated at another table which was directly behind me, before I could tell her yes, the hostess was seating four - five people at that table, in which the hostess ran into me, as well as another person from that party. Being completely displaced, I had no other choice than to end my night. To add insult to injury, I had to stand in front of the entire restaurant to pay my bill. I had noticed that some of the people that I was previously sitting next to during dinner, were looking at me as if to say, "Why did that just happen?" I was told that I could be compensated with dessert for my inconvenience. I explained that I don't want dessert. I had not planned on having dessert, I don't want the calories, so it was of absolutely no consolation to me. I told her that I just wanted to leave because I was so embarrassed. I didn't want to feel rushed, as that was exactly what I was trying NOT to do when I arrived, but, it seemed as if I was being pushed out of the door since they sat others at my table. She insisted on getting management and when the manager came to speak with me, she offered the same thing...dessert. I explained to her that I did not want dessert, I just wanted to leave. Never once did either of them offer to deduct any amount from or refund my bill, their offer was dessert and that was it. Thoroughly insulted and becoming more agitated with the situation, I explained again how very embarrassed I was and that I'd never recommend the restaurant, nor would I ever return. read more

This is our go-to close to home and work. Excellent deviled eggs, spinach queso, martinis and old fashions. Great salads. They used to have steak tacos and they were the best. Steak is always good but seafood needs finesse. read more

I have been a frequent patron for many years, yet I have spent my last $ here. The waitress I have had for the last two visits has been rude, inefficient, mistake-prone and nasty. After making multiple order mistakes (on both occasions) rather than fix her mistakes, she will stand at the table and argue with the customer about how she is right, and the customer is wrong. This is a ridiculous position for a person to make who relies on tips as wages, BTW. She is a despicable "I know better than you" what you want/need. I ordered Un-sweet tea, she brings sweet tea and tells me "that's what you ordered," I order no tomatoes (allergies) and she brings them on the sandwich anyway, then argues that I didn''t ask that they not be on the sandwich, she removes the sandwich, brings it right back having taken the sandwich back to the kitchen, removed the tomatoes and putting it back together, with tomatoe juice and seeds remaining. (I have ALLERGIES!) I asked her to take it back and remake it, which she begrudgingly did. She then purposefully never returns to our table for drink refills, etc. She came back once more to leave the check and collect her money. The next and final trip to the restaurant, we end up with the same waitress. It was the same calamity of errors again. All which she blamed on us, her customers. We talked to another employee that stopped by our table about some food problems and he tried to help. She came back minutes later and told us that "he didn't know what he was talking about!" Some time later the manager came by. We explained the problems with him and he said he would look into it. Then he gave us a crappy $25 gift certificate (big deal) for our "next" visit. He also told us to tell the hostess at our next visit to ask not to sit at this horrible waitress's table. Really? It's MY responsibility to make sure I don't sit at a bad waitress's table? Needless, the total cost for this last miserable lunch trip was $65. That was for 3 adults and 1 child, for basically chicken, french fries and a sandwich. Exhorbitant prices and a huge disappointment considering the fight with the waitress over salad dressings and the correct drinks. Firebirds restaurant is just a few blocks away, and I've never had a problem with them, their service is MUCH better as is their food. I won't be back to J. Alexanders. read more

Fantastic food! I have only been here once, but I was impressed with the quality of their food. I ordered a prime rib sandwich, I believe, and it was amazingly delicious. I was a little worried the prices would be ridiculous, but they were fair for the type of dining that it fits into. The sandwiches range anywhere from $11 to $19, and their other entrees are in the $20 range. A very fair deal for the quality of food and service. Speaking of service, the service staff was excellent. Our waiter arrived at just the right times to bring us a new glass of tea or more condiments. Fantastic service. I was very impressed to say the least. The dining experience is definitely for folks on dates. The dining room is very dimly lit in the evening and the tables are spaced fairly far apart to give the impression of isolation. I highly recommend this locale for folks looking for a nice, quiet date place. read more

I've been here plenty of times, over years, and I've always enjoyed the food. I have to say that I'm a little disappointed that the menu has changed. The food and the service are still the same but the food choices have dwindled and the prices have increased. There's really nothing for my kids to eat. I mean, how can you take chicken strips off your menu? Even my server said that she didn't understand because it was a best seller. Well, I'll go when I want an Alex Salad but..............it too is more expensive now. I did frequent this place but..............$$$$$$$$$$ :-( read more

Service was great! Food was great!! Artichokes we're so good! My family will be going again

This J Alexanders has been a restaurant we have visited often in the past. However, lately we noticed the dining area has started to smell of mildew and the booth we had on our last visit had holes covered with duck tape. Also, on our last visit at lunch on a Saturday, we were greeted by a Hostess who's rudeness was so significant I debated asking for the manager. Luckily, our server, Hannah, was such a pleasure and the chicken pasta soup as good as always so I avoided the conflict. This restaurant is now going to officially be a Redlands Grille but it will take more than a sign change to remain competitive. read more

I've been here twice within a 3 weeks span and it was awesome each time. I haven't been here in about 3 years so it was well over due. The first time I met some friends here and I ordered the shrimp tacos and let me tell ya they were AWESOME!!!! The only thing I don't like is that they don't come with a side. But they are 3 very big tacos. I also ordered an alcoholic beverage and it did not disappoint!! My friends were pretty pleased with their food and drink as well. The waiter was very attentive and courteous. My second visit I only ordered a slice of carrot cake and it was bomb!!! I'm not a frosting type of girl (too sweet) so I scraped it off but the cake was still hot, moist and delicious! The service was just as good. The waitress was very accommodating and patient with our table (a toddler and an infant). I will definitely return soon. I've been wanting those tacos again ever since! read more

Impressed again, this time for dinner instead of lunch. The experience was outstanding, especially when you consider the cost! Everything from the complimentary pimento dip at the bar (excellent) to the grilled artichoke appetizer to the perfectly grilled filet that was better than one that cost me 3 times as much at Folks Folly bespoke quality ingredients and careful attention. Beer/wine selection is quality vice quantity. Not an overwhelming number of choices, but all are good through the various price ranges with some "off the beaten path" options that pleasantly surprise. Service was prompt and attentive without being overbearing. Atmosphere is nice, but not pretentious. I guess a true 5 star restaurant would have 5 star attitude and clientele, which this place does not. But that is why I am giving it 5 stars. If you compare what you get for the price you can not beat this place. PERIOD! read more

We love J. Alexander's for lunch and dinner!! Great service and amazing food!! We love the filet and their baked potato and they have amazing burgers as well! read more

I have to give a shout out to J. Alexander's for saving the day on Valentines! I forgot to make a reservation and everywhere was booked but I called J A and was told they weren't taking reservations at all it's first come first seated. We got there around 6 and was seated by 6:40 which is amazing for a holiday! The food was perfect and the atmosphere was amazing as always. read more

A big group of friends and I decided to dine at J Alexander's . The atmosphere was wonderful. Not having dined here before, I asked our server for recoomendations. I was recommended the fillet kabobs by my server, Janice. The food was excellent! The service was wonderful. Janice was attentive, caring, and able to answer any questions we might have had. My friends and I will definitly be going back , as long as we can have Janice as our waitress again! read more

I haven't been here in a few years and I was very disappointed tonight. I miss having the Cypress Salad on the menu even though some of the other salads are great. The Chicken Milanese had no flavor. The chicken tacos had so much cheese and lettuce that my niece couldn't find the chicken. The chicken fingers and fries were delicious; thank goodness something hasn't changed. It was my niece's birthday but they offered no special dessert and the waitress barely acknowledged it when we told her. I have been a J Alexander's fan since the beginning and I am not a fan of the switch by some of the locations to the Redlands style. read more

Outstanding service and dining experience! We enjoyed our lunch as the food was served hot and in a timely fashion. Our waitress (Jasmine) provided excellent service ensuring our order was taken, food was served and our glasses were kept full at all times. The atmosphere is cozy with great ambiance in an elegant environment. Their signature key lime pie was an excellent end to an outstanding meal. read more

Really enjoyed the atmosphere of Redlands. Cozy, intimate feeling. The salmon was cooked perfectly! You could tell the broccoli is bought frozen and was tasteless, otherwise I would have given it a 5/5 read more

I visited this restaurant for the first time on Tuesday February 29, 2008 at 6:15 P.M. I would first like to point out that I am black and that there are not vial intentions in this review. The observation that was immediately noticable, was that I was not greeted at the entrance. I watched two black gentleman come into the restaurant and they were not greeted either. I did notice that every white patron who walked in, was greeted immediately by the hostess. I did not dwell on this at first, because I was still waiting for my date and I sat at the front seating area. With that said, I thought it was not time to be greeted yet. While sitting there, a lone white lady walked into the restaurant and sat in the same seating area, but was greeted immediately by the hostess. When my date finally arrived, I had to approach the hosts to ask them for a table. Without saying a word to me, one of the hosts pulled out a menu and handed it to another host, who would later lead my date and me to our table. My date advised me that she wanted to to to the ladies room and wash her hands, first. When I relayed that to the hostess, she (hostess) simply nodded her head to acknowledge my words. When my date came out of the ladies room, the hostess walked with us to our booth and said "your waiter will be right with you". All in all, our waitress was the perfect person, and was focused on our needs and worked very speedily to accomodate us. The work of this waitress was greatly appreciated by my date and me and I was very happy to extend a very nice tip for her efforts. The menu was great, but "A la cart" is not condusive to a frequent dining spot for those on a budget. I will come back again, maybe, and hope that my greeting- expectation will be a lot better. read more

Arrived before the dinner hour. Not busy at all. We were seated and then waited for 15 minutes. Not one person came over or even acknowledged us. We got up and walked out. Went down the street to Abuelos. It was wonderful! read more

I have tried this place on 3 different occasions. Once when it opened, a year after that & just recently. The service was okay, food was not that great and it was pricey. Would not recommend this place, read more

Better than I expected! Most Memphis restaurants can't live up to the hype, but J Alexander's did! We'll be back!

Table for 7, all ordered, I ordered Broccoli with blue cheese, and backed potatoes with butter on side, order came, broccoli no blue chees, back potatoes with butter on not on side. I asked for butter on side for backed potatoe, and the blue cheese for broccoli, waiter said no problem, waited an extra butter came, no blue cheese, asked again, said sorry on the way, never came, I told waiter when check came, he left and brought broccoli and blue cheese with checks , said Manager insisted on sending, I did not want while friends were paying, very dis pointed !!! read more

You'd think a restaurant of this caliber and reputation you'd get decent service. Ordered an appetizer and never received it. Ordered our meal and basic condiments were not provided. Was never offered another drink, and after the food was delivered the deserved never returned to the table. Twice we had to ask someone to go get our server... 35.00 plate, 12.00 drink and McDonalds service... Priceless! read more

No one in the kitchen wears gloves? It's a nice restaurant but very concerning when you see no sanitation , and watching chef handle your food with no gloves read more

The very best service! The food is very good & worth what you pay. BUT their reservation policy is terrible. They only make reservations for 4 or less people. My problem was a birthday dinner for 7. last night, 9/25/16. That's when you need a reservation. I wish they could work on this policy. read more

Excellent experience! We drove up from Mississippi to see Stephanie Adlington perform at the Bartlett Performing Arts Center (awesome show) and called ahead to make sure they could accommodate our party of 6. Manager Cassidy went above and beyond to make sure we were taken care of before we even got there, and was a delight to meet in person. Unlike a lot of places, this restaurant had more than enough friendly servers working the floor and helping each other out. Our server, Mandy, was incredibly nice and helpful with our ordering questions. I was the designated driver but had a sip of a friend's Manhattan. Very well done! And y'all, the food was incredible. It came out quickly and hot - which matters. My filet was cooked to perfection and also a perfect cut. You MUST try the baked mac & cheese. My spouse had the prime rib and won't stop talking about it. Another friend had the grouper and it was delicious. Finish with the carrot cake. We highly recommend this place. NICE people and TERRIFIC food. read more

Good food, fair/poor service at best. Just ate here today, (27dec) for lunch. Not busy but server was hard to find, drink was empty more than half the time and then after waiting for refills and the check for what seemed like a long time.. they charged us twice for the drinks because " you only get one refill" which was never mentioned before. I think we had 2 refills ( which was in a very small glass, like a cocktail glass, and was charge $5.90 for the 3 small soda waters with limes. I think that is very petty when spending $85 on lunch. After getting the appetizer we made a joke that we shouldn't have orderd it because it was hard to eat without having a drink. Food was good and the hostess staff was very friendly. Overall, long wait times and lack of service on such a slow day prevents me from recommending here as a good lunch option. I will look and recommend other comparable options. Hopes this helps. read more