I had a fantastic experience with Bullet Towing. My old Volkswagen had its starter go bad while I…read morewas parked on the bottom level of an underground parking garage. This was no issue at all for them! The driver Augustin got it safely out of the garage in no time. Here's where they went above and beyond: I explained to the owner Rick that I was having issues finding an auto repair shop in the area that would work on my van - one of the perils of owning an old Volkswagen. Anyways, Rick recommended a small shop he knew of that specializes in older model Volkswagens, and they are working on the van as I write this review. Awesome job Bullet Towing, I will recommend you to anyone I know needing a tow.

Flat bed tow my car to my house was affordable and came with great service! I would definitely call…read morethem again.

This guy was fast, fair, friendly and not at all demeaning that I couldn't/did not want to put my…read morespare on. I had a flat tire when I came out from work. He didn't fix the flat; what he did was put on the spare ("the donut") for me and made sure it was inflated and ready to go. He also checked the pressure in my other three tires. I didn't know what to expect when he arrived. I forgot to ask what kind of service I was getting. He's not a tow truck or a mobile tire repair service. He has a van with equipment inside to get you on the road again. In my case this was to change the tire to the spare. He also jump starts vehicles, unlocks them, and brings gas if you've run out. If you don't have a functional spare, I would say this is not the service you need if you get a flat. After he changed the tire and aired the others, he made sure I knew where the closet tire shop was and told me what time they closed. He also gave me some tips and warnings about driving on the donut. He helped make a bad day a little brighter.

When I moved to Austin I stayed at an airbnb and after 3 days someone stole the wheels of my car…read moreand I was in shock when it happened and didn't know what to do. After I bought new wheels and tires for the car I had to find someone who could lift the car up carefully and who had low profile jacks so it would work with my car. I tried at least 5 other places before calling Murphy's law and when I spoke to him I felt confident he could handle it. When he should up and pulled out multiple jack I knew he was the man for the job. He got the car off the block and back on the road in an hour and didn't damage anything. I was very woried about the car sliding off and landing on its rotors which cots $1500 a piece but he did a perfect job.

Good people!! My wife and I went to look at our son's car after he was in an accident. It was…read morevery upsetting for my wife to see the condition of the car. One of the owners, Tito, was exceptionally kind and patient and provided some comforting words to my wife and to me. Our experience was the opposite of what you might expect from an impound lot and towing service. A-Tex has good people who do a good (and necessary) job at a fair price. But the personal interaction and patience was unexpected, but absolutely appreciated! Thank you Tito.

yessica is very very rude. and the big kid they have running their errands is even more rude…read more people that have to deal w yall are already having a hard enough time. if you cannot smile and wave, what are you doing here? if i could leave 0 stars i would gladly. they are worse than the dmv. 10/10 do not recommend.

Happy Dads Tires worked with me in finding the right tires for my Jeep. Very friendly staff that…read morewere quick and eager to answer question. They also were able to make a last minute house call which avoided taking my vehicle into the tire shop. Great service and quality work. Would recommend them 10/10.

I was coming home from dinner when my TPMS alerted me that my tire was at 11psi and rapidly losing…read moreair. It was 8pm and most tire shops were closed. After calling AAA and finding out they don't plug/patch tires, I found Angel's company via a Google Maps search of my area. I called him and let him know of the issue and he said he'd be there within a half hour. Not only was he at my location within a half hour, the tire was patched, back on my car, and I was on my way home within that half hour! He's extremely professional, personable, and took great care of my car in my time of need. Highly recommend his services.

I contacted my insurance company for roadside assistance due to a dead battery. I submitted my…read morerequest and received a phone call from one of your employees. I informed him that the address was incorrect. He told me that he would call the agency and have it updated and hung up in my face while I was still speaking. I received a call from the agency and was asked if I still needed help. The representative told me that your employee couldn't find my address. That is an absolute lie because I told him my address. He was also rude to the representative. I'm in shock and disappointed with the lack of customer service that I received. I'm also filing a complaint with State Farm to have your company removed from the provider list. The Better Business Bureau will also be contacted. I will post on every review site how horrible your customer service is for people in need of emergency assistanc. Jacqueline L. Craig

I was quoted 45 minutes for the tow truck to arrive. After an hour I called to get an update and…read morewas told the tow truck driver would call me. 30 minutes passed with no response. Called back again and was told the same exact thing, then my own insurance company called to say they couldn't even reach them to check on the status and were assigning me someone new. Really had to be somewhere else too and all I needed was a tire to be inflated. Unbelievable.

LTA has some of the best staff. I've been going to them the last couple of years, mainly, for my…read moreoil change, and I've had my tie rod done recently. They're honest, helpful, and personally, their pricing is reasonable. Each time I'd go early in the morning to get my oil change done, I'm out of there in 45 minutes.

This was such a good experience and service. As a woman, it can be challenging to find car shops…read morethat don't prey on ignorance on cars/mechanics. They were quick in response, fair cost, and were super friendly. I appreciate places like this so much! I would recommend this place to anyone. Thank you guys for all you do!

PLEASE DO NOT HIRE THIS COMPANY AT ANY COST! I needed a jump and was offroad not at a specific…read moreaddress. I called this company through my insurance. After some waiting, I phoned the driver to help him find my car and tried to give clear directions how to find me ( it wasn't difficult). Suddenly the driver rudely interrupted me and said he couldn't help me, find somebody else, and hung up in my face. Unbelieveable. I was left with no help at all and had to call a family member for assistance. I guess it was a just a tiny bit of an inconvenience for him to find me, so he decided he didn't want to be bothered to make a slight effort and listen to my directions. No company has ever treated me so badly, so rudely and with complete disregard for my situation. I repeat, he just told me basically to F... off and slammed the phone in my face. This company's owner is in my view a total piece of garbage, and to say he is unprofessional is being gentle. Stay away, Stay away. Unreliable, rude and will leave you in the lurch at the drop of hat. I complained to my insurance company and they agreed they should drop this company from any affililiation. Don't hire at all costs!

Worst ever! Abandoned me because I wasn't at my car right when he got there. Worst customer service…read moreever....DO NOT SUPPORT THIS BUSINESS

I am eternally grateful to Michael for coming out at 10:00 at night to help us change a flat tire…read more He was courteous, friendly, fast, and efficient. It made a stressful roadside event into a pleasant interaction, and we were on our way home in no time.

Beware of this towing company. They damaged my truck when they towed it . They would not provide me…read morewith there insurance info. They said show us proof that we damaged your truck. Took my vehicle to get estimates and they did $4000 worth of damage. Lesson learned will definitely take pics of my vehicle prior to having it towed

I highly recommend this auto shop!…read more They have extremely helpful mechanics and staff ..... diagnosed an issue that had been missed previously from a different shop in the area.

Great experience here! The communication is clear and I never have wonder about how much something…read morewill cost because they always give a very thorough estimate. It's reassuring to have such a dependable and experienced repair shop nearby.