I always ask for Tom or Linh. They do great work…read more This is Linh's work here. This is car eye nail art

I've never started a review like this before, so bear with me while I really express myself…read more.. So boom. I decided to bring my husband to this nail shop because I had been here before for a pedicure and had a good experience. I thought it would be the perfect place for him to feel comfortable getting his pedicure while also receiving great service. When we walked in, we were greeted by a woman with the biggest smile. She was warm, welcoming, and genuinely pleasant. I honestly thought she was going to be my nail technician, but she ended up taking care of my husband which actually worked out because I wanted him to have the best experience possible. Unfortunately, my experience was the complete opposite. From the moment my technician started working on me, she was rough. Every movement felt harsh pulling, tugging, and handling my feet with absolutely no gentleness. It wasn't just her technique; her attitude was just as cold. I believe everyone has bad days, but customers shouldn't have to be on the receiving end of them. Then came the polish. She asked me what color I wanted, and I gave her the exact number because I had already picked it out. She couldn't find it, and that's when her frustration became obvious. She started speaking in another language, tossing bottles around on the table, and visibly showing how irritated she was. I looked over at my husband and quietly said, "I don't think she's having a good day because she's been rough with me ever since she started." He began paying closer attention and noticed it too. When she came back, I even asked her, "Are you okay?" She quickly replied, "Yeah, yeah, I'm okay." She applied the first coat, then came back with a completely different polish than the one I requested. I stopped her and politely said, "Excuse me, that's not the color I asked for. Can you please get the one I requested?" Instead of simply correcting the mistake, she stormed off visibly upset. At that point, I had enough. I refused to let someone with that kind of attitude finish my service. I told them I would pay for what had already been done, but I would not be returning. I came in respectful, spent my hard-earned money, and did absolutely nothing to deserve being treated that way. Thankfully, my husband had already finished his pedicure and had a much better experience than I did. Somewhere in the middle of all this, we even had margaritas (ha!) which honestly may have given me the courage to stand up for myself because, if you know me, I'm usually the person who stays quiet just to avoid conflict. Not this time. I'm about to be 45, and I've reached a place in life where I refuse to pay people to mistreat me. If you're having a bad day, I truly hope it gets better--but don't (ever) take it out on your customers. Customer service matters just as much as the service you're providing. Sadly, because of this experience, I won't be returning. Respect goes both ways, and my money will be spent where kindness and professionalism are just as important as a good pedicure. I'm out.

Holy toe jammin! As a recent transplant from the Austin area, I do believe I've found my nail place…read morein Katy! I had a great pedicure with Lee- she scrubbed and did a great job with cleaning which is usually my chief complaint. Kelly the owner took my sad nails and did a dip with the brush- much like an acrylic application and I really love the result of exactly what I asked for which was a thin nail without the hump- if you know, you know. Kim finished me off by shaping and carefully making sure there were no annoying sharp edges. Great job Happy Nails, may you have many happy customers!

We call to confirm they have availability for two pedicures and they said yes. We were there in 2…read moremins. They sat us both and put our feet in water. Only started working on one of us. My partner still soaking his feet for over 30 mins, and I was still not done. That's when we decided to call it off. Right away they jump and said they'll get started. We had other commitments and did not have another 40 mins to wait. Plus, they over charge just for getting shellac. Ended up paying $50 plus tip and it took the lady an HOUR to just do a pedicure! Pedicure was not even worth it. Do not recommend this place. I pay way less in other salons with better treatment too.

I'm literally in the chair. Ow writing this review! This has been one of my fav nail salon…read moreexperiences since I've been in Houston. My toes aren't visibly the best but I left feeling so confident. I got a basic manicure and a deluxe pedicure. Thank you so much for your patience and beautiful service.

I booked through ClassPass and the lady there was so rude and dismissive the moment I said that,…read moreshe said she had to call the owner because she didnt know what I was talking about. The owner then proceeded to say that she is the new owner and doesnt have access to the app so because of that they wouldnt honor my appointment. I'm honestly thankful for that because I was already getting bad vibes and didnt want to get my nails done there but I didnt want to cancel on my end and be charged the cancellation fee. My appointment was set for 9am which is when they opened, and no one was there until 9:15am anyways. Overall bad experience.

Walking in I felt my presence was an inconvenience to them. After an 1 1/2 of being left with very…read morebumpy and oddly shaped nails. The staff did not want my friend and I to sit next to each other bc it was an inconvenience for them. Very unsatisfied.

Will never go back! My friend and I went here together to get our nails done and when we requested…read moreto sit next to each other they said they could not accommodate until we threatened to leave and find another place. The lady that did my nails was rude, she kept cutting my cuticles and every-time I asked to go shorter she didn't listen. I showed her my reference picture when we walked in and she said she could do it and then when it got to the end of the manicure she could not provide the right color after asking for multiple different options she became argumentative and seemed irritated I was asking her to do her job. I left displeased with my manicure. They don't do any cuticle work- there were 2 hairs stuck on my nail after and the edges were bumpy. Paid $60 for a crap manicure! Pictures of where she cut my cuticles.

I was once a loyal and frequent customer of this establishment, but unfortunately, my experiences…read morehave significantly declined to the point where I can no longer justify my patronage. It's disheartening to witness the evident lack of attention now given to the quality of nail services. It's frustrating to invest upwards of $60 to 90$ per set, only to have the nails fail and detach within a few weeks. Regrettably, I must express my complete dissatisfaction, and I will not be returning for future services.. also they like to scam people out of money... i went to get a set done paid half with apple pay and the other half on my card( i have receipts for both) they said i owed them $25 3 weeks after i had went to go get my last set done. i threatened and argued to call the police and magically they found out my transaction had been approved awhile ago. I only went back hoping it would change... it did not :) Don't get cindy well actually there's only two people working here so don't get either one of them. they both suck

I've going to this nail salon for over 15 years and I love these ladies…read more They are sweet, thoughtful and do a great job every time. I have taken all my family members than come to visit from out of town and they always have the same impression on them. They are really good and their prices are very reasonable for their services. I'll recommend them 100%

They are super friendly. They dont rush but they also are considerate of your time. I'm very…read morepleased with the service I received today. I only could give 4 stars because my spouse was cut during his pedicure.

The store is under new management! They are running a 20%…read moreoff on all services for the month of December. The technicians are amazing and the atmosphere is very friendly. The salon looks clean. The techs are very talented. You show them any design and they are able to make it happen. You guys should definitely give this salon a try.

I've been 3 times and each time service was great and my mani pedi lasted til my next visit. The…read moremanager checked my manicure thoroughly at checkout each time and once had something corrected that I didn't even notice. She makes sure each customer walks out fully satisfied. This last time I got a different type of manicure this time and the manicurist answered all of my questions enthusiastically.

Hello. Very pleased with the service. Lisa and her team are excellent…read more I recommend you try them.

I've been coming to King Royal Nails since they first opened, and they just keep getting better and…read morebetter. Even though I've moved to Chicago, this is still "home" whenever I'm back in town -- no other salon has earned my loyalty the way they have. From the moment you walk in, the atmosphere feels welcoming. They offer cocktails (and cookies!) while you're being pampered, and there are hundreds of polish colors to choose from. Around the holidays, the Christmas décor is next level -- festive, classy, and such a fun backdrop for self-care. The owners, Loc and his wife, always make me feel like family, and their warmth sets the tone for the whole salon. My favorite nail tech, Ainsley, puts so much attention and care into every set -- she's the one I trust to keep my nails flawless. King Royal Nails is the kind of salon you don't just go to -- you belong to it. Five stars all the way.

Sometimes, you just get spontaneous and decide, let's do a treat yo self vibe…read more Unfortunately what started out great, turned sour by the minute. I can't even bring myself to come back. Coming in, I was greeted by the guy at the front desk. Super nice and let me walk in on a Sunday evening. It wasn't busy but also not fully staffed. So everyone was occupied with a client. I get in the pedicure chair and wait for a bit. My feet are soaking in the water for probably almost 10 min. So I'm sure it's good enough. Here's where it just goes down hill. My nail tech was nice at first but throughout the service, I could just tell the job was going to be bad. After my feet had been soaking, he noticed leftover polish and instead of using polish remover, he used the buffer so hard on my big toe, that it broke my skin the second toe and it bled. I literally told him to stop and he said "oh have you been bleeding?" Like hello? He goes over to the right leg was about to buffer again and I said "stop". I ask him to use something else. The paint job? Oh my. Pictures will speak for itself but gosh glad it wasn't a premium service. He didn't even put the spacers on correctly. The lady next to him had to help me get a bandaid because he didn't give me one. Just dabbed neosporin. Never in my life had I ever had a bad nail job. I did speak up but it's just not enough to come back. The tech was already ignoring proper procedures.