Island Pool Services

Pool service repaired Jandy heat. Excellent service provided I will recommend them to anybody.read more

Called when I was having issues with my Pool and they were extremely kind and helpful. Provided…read moreinformation over the phone and we're willing to make the drive all the way out to Chesapeake to help me with my Pool. Extremely kind and knowledgeable people highly recommend.

Ahoy Pools

No I don't recommend them! Came to give me an estimate on some pool work and no one was home…read more Didn't call to let me know what time he was coming. My neighbor call me & informed me that a guy was searching my property & tried to steal my dog from inside of his house.

Matt was the only pool tech out of the 3 I tried who responded consistently. After another company…read moredetermined that the liner on our large above ground pool was torn and would need to be replaced, I was unable to get a hold of them to do the work. I found Matt on Yelp, and he came out in the dark a couple days later to measure the size I would need. He showed me where to order the right liner to be sent to me, then came out and spent most of a Sunday installing it. He gave me instructions to replace a portion of the filter line, and stayed available to me via text until I got that fixed successfully. Growing up in a family that owned a small business, I can easily recognize good service, and that is exactly what I got from Ahoy.

Water Wizard

Very good results and the price was right. Would recommend without reservations. Pleasant folks to…read morework with.

From the owner: We are local family owned and operated. We here at water wizards walk you thru any and all…read morequestions and concern. Please give us a call so we can fix your issue

A1 Spa and Pool Repair

(22 reviews)

Total disregard for customers. A crotchety old man who never replies to calls or emails.read more

My hot tub was installed in 2007. Since then, it hasn't worked more than it has. When i would call…read morethe big Spa or pool companies, they would recommend buying a new hot tub. So, I see Chester's information on Nextdoor.com and the reviews were great. I saved his number and called him recently. He came over with everything he needed to get my tub up and running. It hadn't worked for over 3 years! I'm very happy. Call Chester for pools and spa maintenance. 757-777-2559 spafix1@verizon.net

Riptide Pool and Spa

(2 reviews)

Brandon and his team have serviced our pool and spa for 17 years. I have never had one complaint…read morefrom a guest. Not only does he take great care of my pool he also looks out for my house. Recently he noticed there was a dog on premise and my house is a no pet home. He notified the rental agency so they could take care of the problem.

We have used Brandon and his team since 2007. They are responsive, professional and reliable. In…read morethe beginning, we had little kids so he used organic pool cleansers which was important to us and it kept us out of the pool only for a short time after service. Our pool was for personal use so when we had an issue he was just an email or text away--sending someone immediately. Once we transitioned into rental program, he seemlessly worked with our realty company rather than having to work with theirs. Two thumbs up to Brandon. He's a nice guy too!

M&M Pools and Hardscape

(2 reviews)

Can't say enough about Danny who serviced our pool. We were not able to get the pool clear for the…read morefirst time in years. Danny came exactly when promised and did just that for a surprisingly reasonable price. We will be using him for all of our pool needs in the future including openings and closings. Highly recommend!

Fast response. Scheduling was easy. Great work with a fair price. Will definitely call again for…read moremy next pool repair. Thank you Danny!

SoundSide Pools

This was our first experience with Sound Side Pools. We were looking for someone to close and…read morewinterize our inground pool and after calling around for prices, they were the least expensive so we thought we would give them a try. Their office manager was so nice and managed to schedule them to come in just a few short days. They showed up when they said they would and in just a very short time had the pool pumped down and vacuumed, the lines blown out, chemistry adjusted, pump and filter drained and the cover installed. They did have to come back to put a floater with chlorine into the pool (we didn't have one and they didn't have one on their truck) so, all in all, an excellent job for a very nice price!! Looks like we have our new pool company!!! Very happy!!!!

From the owner: Swimming Pool Cleaning, Fiberglass Pools, Pool and Spa serviceread more

High Seas Pools & Spas

(3 reviews)

Bradley was at my home very quickly after my call. He and his wife are super to work with. It seems…read moreI have run into a snag on my project but High Seas is very supportive. I highly recommend using them for any of your spa or pool needs.

Bradley takes care of our pool and hot tub weekly as well as repairing several issues on both. He…read moreis very knowledgeable and dependable. Highly recommend High Seas!

A1 Spa and Pool Repair

(22 reviews)

Total disregard for customers. A crotchety old man who never replies to calls or emails.read more

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Robert D.

9 years ago

I had Island Pools open my pool rather late this year due to no shows from another company. The job was done on time, very efficiently, all materials put away and the area left spotless. I have great respect for them as they also helped me with a wiring problem. Nice Crew. read more

Adrienne S.

9 years ago

They are very professional and great . I've had a few problems and they helped me through them all . Even recommended another company to help with my leak . They do a great job cleaning and maintaining my pool . read more

Troy T.

8 years ago

The guys were great! My pool has never felt safer, I love my guardian pool fence!!

Chip M.

110

8 years ago

Prompt, professional and reasonable service. Highly recommend!

Vickie C.

9 years ago

Very knowledgeable and courteous service. Troy is the best!

Island Pool Services - poolcleaners - Updated August 2026

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Superior pools and spa

3.4

(7 reviews)

Disappeared after initial payment. Worst company EVER. Do not hire. I repeat, DO NOT HIRE…read more Different crew showed up every time- if and when they showed up at all. Owner showed up maybe 3 times over a span of what was promised to take 4 months? Spanned over 8, until we fired them and they still wanted more money. Should be renamed pool Farce

A 1 star review is too generous. We hired Pool Force at the beginning of the year to design and…read morebuild an inground vinyl pool with concrete decking and a pavilion. Our contract end date was July 24 and we still have yet to make our last payment to the company. To start - communication from the owner is non-existent. Not once did we have a project manager meet with me or visit our property. For 2-3 weeks after excavation started, I could not get a hold of anyone at the company via phone or email. They dumped tons of gravel in our street without notice and we were cited by the city during this time as well. Second - We have a generous side yard with ample space for equipment, materials, etc to be left. We assumed and prepared to have our yard tore up BUT we did not plan for them also destroying our neighbors yard, dumping gravel in her flower beds, accidentally spraying concrete on her house, and damaging her gate and fence beyond repair. Third - During the liner installation, it was ripped in 2 places. At this point, we were already past our scheduled completion date and I asked them to just patch the holes and give us a discount equal to a new liner instead of starting over. Once we filled the pool up, a few days went by and the steps began the settle. Walking through the shallow end felt like walking on sand in some spots and sure enough, there were divots and craters that started showing up. I alerted the company and they drained the pool, pulled the liner back to fix the floor, and refilled it (hello extra water bill). The pool is now worse than it was before it was drained. The pictures attached (on Google review) are its end state...does this look like a $65k pool to you? Finally after a nearly 3 month delay for no apparent reason and cold weather, the pool is finally complete. I received the final invoice and was less than thrilled at the discount given for the damaged pool floor and liner and there was no remedy offered for the damage to the neighbor's property. *side note* - At some point during the installation, the company owner asked if we wanted Wi-Fi/remote functionality on our pump equipment. I said sure, if there's no additional charge, and thought nothing else of it. I asked for them to make it right by giving us an appropriate discount, and instead the owner brought up how he "upgraded" our system and added additional lights to the pool (which I never asked for or knew were being installed until after the fact). The free "upgrade" does not cancel out the damage to the liner and pool floor. Know what he said? They're going to take out the "upgraded" system and replace it with the basic one in our contract.....and STILL not give the discount that was requested. Overall, my backyard is beautiful and I'm grateful to have a peaceful space to come home to...BUT the process to get here has been horrendous and to have a less than perfect result after a total project cost of over 6 figures is extremely disappointing. Stay away from Pool Force. They do not have the experience or business acumen needed to run a company with contracts this size. It's unfortunate their bad reviews started popping up after we signed our contract but I hope that with enough research, people will discover they are not the right company to do business with.

Neff Pool Leak Detection

4.8

Neff pools returned my call within minutes and I spoke with the owner. He was incredibly helpful…read moreand professional. He solved my problem quickly. I would recommend Neff for any leak!!

I suspected my above ground pool had a leak, but I couldn't find it so I contacted Neff on a…read moreFriday. They we're able to come to my house Monday. Despite the cold weather, one of the guys put on his wet suit and found 4 slashes in the liner. They patched them up and months later I'm still leak free. Well worth it and goods guys!

Signature Pools

4.1

(13 reviews)

Jessica and her team at Signature have been caring for my pool in Chesapeake every other week for…read morethe past 9 years, including full seasonal opening and closing. They are always prompt, efficient, honest, and cost-effective. Any repair or maintenance give Jessica a call!

Very disappointed with this company…read more We hired them to install a new pool liner and had a frustrating experience from start to finish. They originally told us the liner would be installed months earlier, but it ended up being delayed by four months with barely any communication. We had to keep chasing them for updates, and even then, responses were vague or nonexistent. On top of that, they never followed through on installing the pool light. The entire process felt disorganized and unprofessional. They left a mess in our back yard even though they asked us where to discard materials. This company is poorly managed and lacks basic customer service. I wouldn't recommend them to anyone looking for reliable pool services I had to contact them for them to get back to me on the whole 4 month delay. If you go through their reviews multiple places you'll find more like mine. Save your time

Intracoastal Pool Liners

(3 reviews)

We researched several options for replacing our liner and couldn't be happier to have chosen…read moreIntracoastal Pools. They showed up when they said they would- rare. The removal and installation was fast and looks fantastic. We received a higher quality product for less than their competitors and didn't have to wait months to get scheduled. Highly recommend and love to support local businesses.

10 of 10 highly recommend!!! If you need a pool guy Justin is your guy! I called for a quote on a…read moreliner and he showed up quickly. I'm new to pools so I needed some assistance with the process, he informed me on the process which gave me a lot of confidence in him. We decided he was the guy for our pool, he measured our pool, let us know when our liner was on order, and followed up with us while we waited for it to be delivered to his place of business. Once the liner arrived he informed us then we worked a day for install. My pool had problem after problem due to its age, Justin and his team kept their cool, ensured I knew why these problems were happening and informed me of the fixes. After a week and numerous problems my pool liner is installed and looks better than I could imagine. Thank you Justin and team!

Bayside Pool Company

Sometimes you just can't believe YELP! But you can believe my review because I'm always honest and…read moredo my best to be fair. After several attempts to find a pool company that was affordable and knowledgeable I found Drew at Bayside. It was actually a Facebook page review that convinced me to contact him. I am writing this on YELP because I feel I owe it to fellow consumers to share my good fortune in having Bayside Pool Company handle my inground pool needs. Don't waste your time with others you don't keep their promises. Trust Bayside Pool. you will be so satisfied from the first summer dip to the last Autumn swim!

Wet & Wild Pools

3.0

(3 reviews)

Very nice please. Very good at knowing what is needed to get and keep my pool in great shape. I…read morewill continue my business with them.

Terrible customer service. They will let you just stand there and not even acknowledge you are…read morethere are even waiting. They act like you are doing them a favor. They really need to take lessons in customer service. I go to chesapeake now for my pool supplies instead of in my own town because the service is that bad. Amazed they are still in business.

Bartlett Pool Leak Detection

I was absolutely thrilled with the quality of service that I received from Brandon. I called on a…read moreFriday evening and he was at my house on Monday morning. He quoted my job over the phone and when it was time to pay him it was exactly that amount. I felt like the service he provided was cost efficient and I felt that he was extremely trustworthy. My pool was fixed within the hour. I will keep his number in my phone and certainly suggest my friends and family do the same.

I'm extremely disappointed with how this situation was handled. I hired this company to come out…read morebecause my pool liner was pulling away from the wall in a few areas, and while he was here I also had him install liner lock. During the job, he dropped his scissors and punctured my pool liner. He patched the hole, but my liner now has a permanent patch because of damage that occurred while he was working on my pool. What bothered me even more was how the situation was handled afterward. I had been quoted $500 for the job, yet I received an invoice for $515 with no initial discount or adjustment whatsoever for the damage to my liner. When I called to discuss it, he genuinely seemed shocked that I would expect any sort of discount and felt I should still pay the full amount. I made it very clear that I was NOT expecting the job to be free. I simply felt that when a company damages a customer's property while performing a service, some reasonable compensation or adjustment should be made. After our conversation, he eventually offered 10% off the $515 invoice. Considering that I now have a hole and patch in a pool liner that did not have one before he arrived, I found that response incredibly disappointing. Accidents happen. I understand that. My issue is not simply that the scissors were dropped- it's how the company handled it afterward. Taking responsibility for damage to a customer's property and making a genuine effort to make it right is part of good customer service. Between being invoiced for more than the $500 I was quoted, initially being expected to pay the full amount despite the damage, and then having my concern treated as unreasonable, the entire situation felt very unprofessional. I would not recommend this company based on my experience.

All About Pools

(2 reviews)

All About Pools is a trustworthy company that does high quality work with excellent communication…read more They have been taking care of my pool since 2022. They have had to juggle a lot as we have had various tenants in our home- some tenants have respected & helped with the pool and unfortunately, others haven't. No matter who the tenants have been, Raelene & her team, from All About Pools have kept a close eye on our pool and taken great care of it. All About Pools has done routine summer maintenance, opens and closes our pool, and has had to do several repairs over the years. Our pool was built in 1971 and has unique characteristics given it's age. All About Pools has always been able to do what is needed even though the pool and system is so old.

We have unsuccessfully tried to find a good quality and reliable pool company till now. All About…read morePools in Virginia Beach definitely matches that criteria. We highly recommend them cause they are 100% reliable and their customer service is the best. So if you are in the market for a good pool company give them a call.

Ahoy Pools

Neptune Pools