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Irvine BMW

4.0 (3.1k reviews)
Closed 9:00 am - 8:00 pm

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Elizabeth L.

Irvine BMW is the best place to buy a BMW and we know because we are very picky and went to 10 of them. The rest were not even close to good. The prices here are fair and you are treated well. They had the color I wanted, which is not that easy to fine--It is plum. It is a Hybrid and so far we have had no problems. The parking there is easy and of course free. The interior has a lot of cars in it and it is so clean and the area for the sellers to deal with you is nice and somewhat comfortable. The outside is also kept spotless. My one complaint is our salesman who I know has left there, did not listen when he told me how many mats there were for this car. When I got it home a mat was missing and I called right away and he said "Oh, that mat is not included." Well, that is not what he told me and he and I counted them, out loud. I don't play. He then did not return my calls and we had to go to the manager who said he would look into it and did, and I got my promised mat. Had I not this review would be quite different. The manager is very nice and knows when a customer is right. I was there most of the day to test drive and look and talk. My other issue is they have a "genius BMW" guy would is supposed to teach you how to use all the features on the car. He was not good. He could not connect my phone, get my music and I told him to slow down and he just wanted to be done and go home. I will have to hire someone to teach me how to use my car. But all in all they are the best in town, their selection is better than anyone else and so are their prices.

Justin's Biz Card
Rosé O.

Justin Cheng is a newly found gem within the Irvine BMW Service Team. He possesses an incredible 'mind-reading' ability that transforms a routine maintenance transaction into a high-level consultation with a brilliant advisor. Having been a customer with Irvine BMW for 9 years and having referred several friends, I can say the entire team is top-tier--largely thanks to professionals like Justin. He navigates the nuances of mechanical consulting with remarkable grace. Management should be proud to have Justin Cheng as the new face of their service excellence. Precision, poise, and impeccable service! While BMW builds the machines, people like Justin Cheng build the brand loyalty. His mastery of technical service and sophisticated communication style make him a standout professional. He explains complexities with a breath of fresh air and remains the only advisor I trust implicitly with my vehicle's long-term health and investment.

My loaner
Cat N.

I've been here a few times and I have yet to have a bad experience. I purchased my car here two years ago and it was pretty seamless. They even helped me set up my ID and showed me how to use everything. I also came back for service and everything was pretty quick. I got my complementary loaner without any issues. While you're waiting they have a nice lobby with coffees and water.

#YelpElite #Yelp #irvinebmw
India C.

Thankful for the many years at Irvine BMW. They have a comfortable lounge with libations. Loaner cars are provided when your car is being serviced This year my service representative was Sergio Martinez and Isabel was the name of "a living item" at his desk. Check in via scan of key chip and the video diagnostic check was a great way to assess the present state of the vehicle. The advance planning was obvious and overall it was a smooth process.

Car
James B.

Customer Service is Excellent and upfront. Justin Cheng Helped my Wife and I with her BMW X5 issue. His Kindness and Professionalism was So Thorough. My Wife smiled with Joy. Highly Recommend Justin as your Service Adviser.

I'm just here to express how I feel about this dealer and there service, i bought my first bmw 2023 330i at this dealer and that was my first big mistake, I came in today for just an oil change after I had already confirm with Crevier dealer about price and they told me it was gonna be 120.00 but crevier is 20 min farther from my house so I decided to go to my closest dealer where I bought my car and ask for same price for oil change they quoted me 300.00 and I asked if they can do same price as crevier they straight out just told me to kick rocks a dealer I bought a car from. And that's is just an oil change other services are gonna be way more and that's is why you go with the dealer that helps the people.

My BMW app shows what my new car will look like!

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8 months ago

Jesse was wonderful. Came in for routine service and questions about the brakes. He was most professional and made it all very easy

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Ask the Community - Irvine BMW

I heard couple staff got tested positive during Christmas break, are you guys still open for appointment?

Our sales and service departments are open. Please call 888-518-2561 for sales and 888-664-8641 for service. Thank you!

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Review Highlights - Irvine BMW

I had the privilege and pleasure to work with Jason DeMond and his fabulous team for my first-ever car purchase.

Mentioned in 304 reviews

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I've purchased two previous used cars at other CarMax locations and have been happy with both the…read moreexperience and the cars I've purchased. After putting over 200K miles on my current vehicle I decided it was time for a new one. Online, I found two I liked, one at a Honda dealership and the other at CarMax. The dealership option had more miles than I'd like so I went to CarMax first. My CarMax option was at the car lot in Duarte, but they shipped it to my nearby Irvine location at no fee so that I could look it over and test drive it. I met Byron at an appointed time, test drove it, asked a bunch of questions, and inspected it thoroughly. I liked it even better in person than what I saw online and made the purchase. Byron made the buying experience quick, easy, pressure-free, and made me feel comfortable - he's great at his job! I love my car.

CarMax Irvine was a useful place to see and try different makes and models of cars…read more However, they will NEVER see a dime from me or anyone I can spread the word to because of the rude and sexist sales person we dealt with the first time we went in. We had an appointment to browse, and were assigned to Mahanth Kommireddy. When he came up to us, he shook my hand, introduced himself to me, AND THEN COMPLETELY IGNORED MY WIFE. We almost walked out right there, but wanted to test drive a car so we bit our tongues. Even once we went to his desk, he still did not acknowledge her at all. If this is how he treats wives of potential customers, I'm sure this isn't the first and won't be the last time he cost you business. I ended up doing the whole sit through the dealer nightmare that you guys are supposed to be a better alternative to because I refuse to reward such awful behavior.

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Irvine BMW - car_dealers - Updated May 2026

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