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    Carvin Oc

    3.7 (15 reviews)
    Open 8:00 am - 7:00 pm

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    5 years ago

    Highly recommended! Sam went above and beyond to provide excellent customer service. I will definitely buy from this dealer again.

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    Review Highlights - Carvin Oc

    I was really wary at first because in my experience car dealers are always aggressive and rude, but let me tell you about Sam!

    Mentioned in 12 reviews

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    Spates - 2017 Nissan NV200 Van Conversion

    Spates

    (6 reviews)

    I waited a week before writing this. Making sure I was still as happy as the day I bought my 2014…read moreVolt from Plug Auto. And, I'm happier today than then! I had been searching for a Premium package Volt for some time. Plug Auto had the car I was looking for, And, fair priced to boot! Plug brought the car to my home for inspection and a test drive. All done at my convenience. It couldn't have been easier! The car was better than the ad said! We agreed on a price and a few days later I was in Plugs office doing paper work and signing documents. 30 minutes later I was out the door and on my way! No pressure from a salesman. No sales manager needing to approve anything. No hassle, and, a great experience! If they have a car you want, go see them, now. Or it will probably be sold. I hope they get involved with used Tesla's. I might be there 1st sale!

    Plug Auto Group specializes in electric/hybrid vehicles and is easily the best one-stop for a Chevy…read moreVolt in SoCal. Why? Overhead, expertise, and a keen sense of professionalism. Overhead: when trying to purchase a quality used car, the norm is: a big lot, several salespeople, a back office and associated marketing and support costs. Plug Auto Group is small, low overhead, well-run company that doesn't have any 'fat'. Expertise: Jason knows the vehicle and finance trades and is able to explain the potential routes to purchase an electric/hybrid. He also owns Volts and knows the features inside out. Professionalism: from assessing my needs, establishing my timeline, informing me of possible vehicles and keeping in contact with me along the process, I felt as though I was working with a peer. At car dealerships, even specialized electric/hybrid lots, I felt like I was either being pandered to or was an unwilling participant in a sales game. Jason provided the same type of documents I found at large dealerships - he uses Simpson Chevrolet to check the vehicle, Carfax, and even provided condition reports from auction houses. And I should mention that when we went to pick up our vehicle, and sign documents, the whole process was prepared and streamlined. It took us 33 minutes to go over the documents and electronically sign. Amazing. Then we spent another 20 minutes going over the vehicle, talking about tips and maintenance. I don't write reviews often because I am not easily impressed. I was impressed by Plug Auto Group and feel I received the vehicle that I was looking for at a price point better than a dealership, with exemplary customer service.

    CarMax

    CarMax

    (873 reviews)

    My first purchase occurred four years ago, and I am still driving and enjoying that car. When my…read moregirlfriend needed a replacement car for her damaged Lexus, CarMax was the immediate choice. CarMax employs low pressure sales pros who do a skillful job of explaining, showing, demonstrating, and of course, selling quality used cars. Today we compared a Lexus UX to a Lexus ES and my girlfriend made her choice. We were able to drive and compare the automobiles at our own pace, and with zero sales pressure. When my girlfriend made the choice, and financing was needed to complete the deal, another non pressured offer was presented for consideration. All in all, from start to finish, the day was fruitful, and resulted in the purchase of a fine small car that will serve our transportation needs for the foreseeable future. The experience was quite pleasant and devoid of the tricks, games, and shenanigans we always have experienced at new car dealerships. Our sales representative was ELIJAH. We returned a week later to obtain new tires for this newly purchased car, and were treated well by the service advisor named Jose. The tires were installed and the car runs more smoothly. Very happy with the purchase.

    CarMax Irvine was a useful place to see and try different makes and models of cars…read more However, they will NEVER see a dime from me or anyone I can spread the word to because of the rude and sexist sales person we dealt with the first time we went in. We had an appointment to browse, and were assigned to Mahanth Kommireddy. When he came up to us, he shook my hand, introduced himself to me, AND THEN COMPLETELY IGNORED MY WIFE. We almost walked out right there, but wanted to test drive a car so we bit our tongues. Even once we went to his desk, he still did not acknowledge her at all. If this is how he treats wives of potential customers, I'm sure this isn't the first and won't be the last time he cost you business. I ended up doing the whole sit through the dealer nightmare that you guys are supposed to be a better alternative to because I refuse to reward such awful behavior.

    Dana Corp

    Dana Corp

    (105 reviews)

    After having shopped a lot for FJ Cruisers and finding them overpriced or in bad condition (some in…read morevery bad condition coming from the Northeast), we finally bought our 2008 FJ Cruiser from Prius Planet in December 2020. (We had previously returned another FJ Cruiser to another dealership because after a professional inspection, the vehicle's whole frame was rusted out - and painted over - but that is another story.) We test drove the FJ we bought from Prius Planet three times - over a period of a few weeks - before we were finally ready to purchase. During that time, John had added a roof rack and other accessories - but still honored the original price. And was forever patient and kind with us! Attentive, informative, but not hard selling anything. He had all the vehicle history, even though it was coming from out of state, and we appreciated the careful vetting that had been done here on a vehicle type that some other dealers did not do A year and a half later, we still love our FJ. It was perfect and pristine and still runs wonderful. (Folks are trying to buy it now for more that we paid for it then. But, we are not selling.) Thank you, John, for a great experience and a great vehicle. I would recommend your dealership to anyone. :) We love "Buddy" so much, we take its picture too when we go on adventures.

    I had this very car until it was totaled in an accident. It never had any mechanical problems and…read morenever gave me any trouble. My original review should have been 5 out of 5. It should now be a million out of 5.

    Carvin Oc - usedcardealers - Updated May 2026

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